TLTY TX inancial health, intellectual property protection and obility, product and service innovation Product carbon footprint and fuel economy D ir quality perations and logistics energy use and GG emissions limate change resilience strategy and energy future G Water use ustainable materials and waste, process innovation and G P L D uman capital L mployee wellness, health and safety upply chain, assessment, capacity building and performance ustomer satisfaction, product quality and safety ustomer privacy, data protection and understanding consumer behavior P ustainable cities and infrastructure ocio-economic contribution and community engagement n some instances, two material issues have received the same rating and are therefore shown at the same location on the matrix. aterial issues are grouped by focus area: inancial nvironment uman thical business practices ocial Government regulation and policy Governance
inancial health, intellectual property protection and nsuring profitable operations with effective cost and risk, including intellectual property protection, and positive of the company and its products. obility, product and service innovation Develop and explore new models for sustainable mobility, including vehicle-to-infrastructure communications, non-vehicles or multimodal mobility systems, and new ownership models. ntroduce lower-carbon vehicles capable of using lower-carbon fuels. Product footprint, fuel economy upply chain upply chain limate change, energy future mployee wellness, health, safety aterials, waste G Water L Product quality, uman capital safety, satisfaction thical business inancial, P, ustomer privacy, data protection aterials, waste uman capital P ir quality ustainable cities D Product quality, safety, satisfaction thical business inancial, P, ustomer privacy, data protection
Product carbon footprint and fuel economy uel use and greenhouse gas (GG) emissions from ord vehicles in use. ir quality mpacts of ord s products and operations on local air quality, including smog-forming emissions. Product footprint, fuel economy Product quality, safety, satisfaction mployee wellness, health, safety L nergy, GGs (operations, logistics) Product quality, safety, satisfaction D ir quality
perations and logistics energy use and GG emissions nergy used and greenhouse gas (GG) emissions generated by ord s own direct and indirect operations and logistics. limate change resilience strategy and energy future ssessing and responding to climate-related risks to product strategy, facilities and physical infrastructure, supply chain, regulatory environment, consumer demand, etc., and ensuring access to affordable, reliable and sustainable energy for our business and customers. limate change, energy future D ir quality nergy, GGs (operations, logistics) upply chain limate change, energy future G Water nergy, GGs (operations, logistics) inancial, P,
Water use Water use,, treatment and discharge by ord s operations. ssessment and mitigation of regional impacts of ord and ord suppliers water use on local communities based on levels of water stress, availability and quality. ustainable materials and waste Use of sustainable materials in vehicles, including recycled, renewable and recyclable materials. anagement of vehicle end-of-life and recycling, operational waste, and non-greenhouse gas emissions and effluents. limate change, energy future G Water uman capital inancial, P, aterials, waste inancial, P,
, process innovation and ffective environmental systems for production and product development, considering life cycle assessment of products and process innovations, and of direct and indirect impact on habitats and ecosystems. nsuring human rights are respected throughout our operations and supply chain in line with our expectations and local law. mployee wellness, health, safety aterials, waste L ir quality uman capital D nergy, GGs (operations, logistics) inancial, P, uman capital upply chain thical business
uman capital uilding an effective, diverse and capable workforce including talent attraction and retention, employee and leadership development, fostering a collaborative environment and corporate culture, employee engagement, workforce planning, compensation labor relations and collective bargaining, diversity and inclusion and decent work. mployee wellness, health and safety Providing a healthy and safe working environment for employees, contractors and visitors. mployee wellness, health, safety G Water L uman capital thical business inancial, P, mployee wellness, health, safety L uman capital ir quality D inancial, P,
upply chain, assessment, capacity building and performance ffective communication of expectations, understanding and mitigation of potential risks to ensure continuity of supply, capacity building and improved performance. ustomer satisfaction, product quality and safety ustomer satisfaction and the quality of ord s products including safety, performance issues, recalls and third-party ratings. Product footprint, fuel economy upply chain limate change, energy future inancial, P, ir quality D Product quality, safety, satisfaction inancial, P, ustomer privacy, data protection
ustomer privacy, data protection and understanding consumer behavior Use of data science and analytics to better understand consumer behavior, while maintaining consumer privacy and security. ustainable cities and infrastructure eeting the demand and helping to shape sustainable transportation, cities and infrastructure. ustomer privacy, data protection P Product quality, safety, satisfaction ustainable cities thical business inancial, P, P ustainable cities ustomer privacy, data protection
ocio-economic contribution and community engagement upporting local communities through investment and constructive engagement, partnering for sustainable development and applying ord s technology to help address societal challenges. thical business practices ffective corporate governance to manage corruption and bribery, conflicts of interest and implement the code of conduct. nsuring transparency and disclosure on performance, goals and challenges. upply chain uman capital Product quality, safety, satisfaction G Water thical business uman capital ustomer privacy, data protection inancial, P, thical business
Government regulation and policy nsuring compliance with government regulation, policy and expectations. Product footprint, fuel economy limate change, energy future mployee wellness, health, safety L uman capital ir quality D ustomer privacy, data protection P ustainable cities Product quality, safety, satisfaction thical business