TRAINING NEEDS ANALYSIS OF PLANTATION MANAGEMENT ADMINISTRATORS AND ASSISTANT HEADS, PT PERKEBUNAN NUSANTARA III, MEDAN, INDONESIA

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An Abstract ofa Project Paper submitted to the Department ofprofessional Development and Continuing Education, Faculty ofeducational Studies, Universiti Putra Malaysia in Partial fulfilment ofthe requirements for the Degree ofmaster ofscience (Human Resource Development) TRAINING NEEDS ANALYSIS OF PLANTATION MANAGEMENT ADMINISTRATORS AND ASSISTANT HEADS, PT PERKEBUNAN NUSANTARA III, MEDAN, INDONESIA By SIITI RAHA AGOES SALIM OCTOBER 2002 Supervisor Faculty Associate Professor Dr.Hj.Saidin Teh Faculty ofeducational Studies, Universiti Putra Malaysia. This study investigates the perceptions of all The Plantation Management Administrators and Assistant Heads at PT Perkebunan Nusantara III, Medan, Indonesia, on several aspects of training needs in accordance with the organization's restructuring. The data for the descriptive study were gathered through structured questionnaires and interviews. The data obtained were analyzed using SPSS program version 10 for frequency, percentages and means. The first objective ofthis study, was to determine the perceptions of the Administrators and Assistant Heads toward different aspects of training. The findings show that their perceptions were positive. A majority of the respondents stated that they need training in four areas namely 'financial 1Il Sitti Raha Agoes Salim: Training needs analysis of plantation management administrators..., 2002.

management', 'human resource management', 'marketing management', and 'leadership training'. The second objective of this study was to determine the levels of importance ofthe Plantation Management Course. The findings showed that almost all the Administrators and Assistant Heads perceived the course important. The highest level ofimportance, in term ofknowledge oftraining needs and duties was' Widely knowledgeable management'. In terms of skills training needs and duties the highest level of importance was 'Motivation skill'; and in terms of attitude training needs and duties, the highest a level of importance were 'Perseverance in efforts to overcome weaknesses' and 'Constantly creative, motivated and proactive in performing duties'. The third objective of this study focused on the distribution of knowledge, skill and attitude related to Plantation Management possessed by the Administrators and Assistant Heads. The respondents stated their level of knowledge was high for 'Knowing Method and Technique of Work', the higher level for the skill was 'Leadership skill', and 'Communication skill', and perceptions of attitudes possessed is high for 'Constantly creative, motivated and proactive for performing duties' and 'Highly motivation at all time'. These perceptions reflect areas for the future training needed to change the level ofknowledge, skills and attitudes ofrespondents and to guide the organization in identifying training needed to be carried out in accordance with the requirements of the organizationand employees. IV Sitti Raha Agoes Salim: Training needs analysis of plantation management administrators..., 2002.

The study recommendedthat training be carefully planned to strike a balance between the needs ofthe organization and ofthe employees and to intensify training needs analysis processes especially to carry out post training evaluation in future training. v Sitti Raha Agoes Salim: Training needs analysis of plantation management administrators..., 2002.

Abstrak Projek Penyelidikan yang dikemukakan kepada Jabatan Pemajuan Professional dan Pendidikan Lanjutan, Fakulti Pengajian Pendidikan, Universiti Putra Malaysia sebagai memenuhi sebahagian daripada keperluan untuk mendapat Ijazah Master Sains. ANALISIS KEPERLVAN LATIHAN DALAM PENGVRVSAN LADANG DARIPADA PENTADBIR DAN PENOLONG KETVA PT PERKEBVNAN NVSANTARA III MEDAN INDONESIA. Oleh SITTI RAHA AGOES SALIM OKTOBER 2002 Penyelia Fakulti Prof. Madya Dr. Hj. Saidin Teh Pengajian Pendidikan Kajian ini bertujuan untuk rnengetahui persepsi Pentadbir dan Penolong Ketua di PT Perkebunan Nusantara III Medan Indonesia, terhadap beberapa aspek dari keperluan latihan yang berhubung kait dengan masalah pengstrukturan organisasi. Kajian deskriptif ini menggambarkan, data untuk kajian di peroleh melalui soalselidik dan wawancara. Hasil yang didapati alas soalan dalam soalselidik dianalisis dengan menggunakan SPSS versi 10 untuk frekuensi, peratusan dan min. Dapatan daripada objektif pertama kajian ini lenlang persepsi Pentadbir dan Pembantu Ketua terhadap beberapa aspek latihan adalah VI Sitti Raha Agoes Salim: Training needs analysis of plantation management administrators..., 2002.

positif. Majority responden menyatakan memerlukan empat tingkat terpilih iaitu 'Pengurusan Kewangan', 'Pengurusan Sumber Manusia', 'Pengurusan Pe.masaran', dan 'Latihan Kepemimpinan'. Dalam objektif kedua kajian ini didapati tingkat kepentingan Kursus Pengurusan Ladang dari Pentadbir dan Penolong Ketua adalah pada tingkat penting, nilai tertinggi untuk keperluan hubungan latihan pengetahuan dengan tugas adalah latihan untuk 'Berpengetahuan luas dalam pengurusan', keperluan hubungan latihan kemahiran dengan tugas adalah latihan untuk'kemahiran dalam motivasi', dan latihan yang berhubungan antara sikap dengan tugas adalah untuk'sentiasa gigih dalam membaiki kelemahan serta selalu kreatif, inovatifdan proaktif'. Objektifketiga kajian ini berfokus kepada pengetahuan, kemahiran, sikap yang mempunyai hubungan kepada pengurusan ladang yang dimiliki oleh Pentadbir dan Penolong Ketua, responden menyatakan mempunyai tingkat pengetahuan yang tinggi untuk 'Memahami kaedah dan teknik pekerjaan', tingkat yang tinggi untuk kemahiran adalah 'kemahiran pimpinan', dan 'Kemahiran komunikasi', dan persepsi untuk sikap dinyatakan yang tinggi dimiliki adalah 'Sikap yang sentiasa kreatif, rnotivatif', dan proaktif dalam pekerjaan', dan ' Setiap waktu mempunyai motivasi tinggi'. Persepsi responden ini dapat dijadikan pertimbangan untuk latihan dimasa datang, untuk meningkatkan pengetahuan, kemahiram dan sikap responden, serta sebagai pedoman kepada organisasi dalam melaksanakan identifikasi keperluan latihan untuk melaksanakan latihan yang sesuai antara kehendak organisasi dan kehendak pekerja. VII Sitti Raha Agoes Salim: Training needs analysis of plantation management administrators..., 2002.

Kajian ini mencadangkan, perencanaan latihan harus dilaksanakan dengan hati-hati agar terdapat keseimbangan antara kepeluan dari organisasi dan keperluan pekerja, juga disarankan untuk lebih intensif dalam proses analisa keperluan latihan khususnya untuk program latihan dimasa mendatang untuk melaksanakan program evaluasi selepas latihan. viii Sitti Raha Agoes Salim: Training needs analysis of plantation management administrators..., 2002.