Purpose: To document a product and it s functionality for educating users. Page 1 of 34

Purpose: To document a product and it s functionality for educating users. Page 1 of 34 ONEVIEW Welcome to the user guide for help and information about the ONEView application. This will provide information necessary to help CEVA customer understand and be able to use ONEView s sub-applications in an effective manner. This user guide is divided into three major sections: Getting Started with ONEView Navigating ONEView Book A Shipment

Purpose: To document a product and it s functionality for educating users. Page 2 of 34 TABLE OF CONTENTS DOCUMENT INFORMATION... 3 1.0 GETTING STARTED WITH ONEVIEW... 4 1.1 WHAT IS ONEVIEW?... 4 1.2 SYSTEM REQUIREMENTS... 4 1.3 ACCESS ONEVIEW... 4 1.4 ONEVIEW LOGIN... 4 2.0 NAVIGATING ONEVIEW... 6 2.1 ONEVIEW WORKSPACE... 6 2.1.1 PAGE HEADER SECTION... 6 2.1.2 TABS SECTION... 7 2.1.3 SUB-APPLICATION SECTION... 8 2.1.4 FOOTER SECTION... 8 3.0 BOOK A SHIPMENT... 9 3.1 USING BOOK A SHIPMENT... 9 3.1.1 BOOK A SHIPMENT NEW SHIPMENT... 10 3.1.1.1 Pickup Information... 10 3.1.1.2 Delivery Information... 13 3.1.1.3 Billing Information... 15 3.1.1.4 Shipment Details... 18 3.1.1.5 Shipment Instructions... 19 3.1.1.6 Submitting Your Request... 20 3.1.1.7 Confirming and Preparing Shipment... 21 3.1.2 BOOK A SHIPMENT SHIPMENT IMPORT... 23 3.1.3 BOOK A SHIPMENT SHIPMENT HISTORY... 27 3.1.4 BOOK A SHIPMENT ADDRESS MAINTENANCE... 29 3.1.5 BOOK A SHIPMENT MY DEFAULTS... 32 4.0 GLOSSARY... 34

Purpose: To document a product and it s functionality for educating users. Page 3 of 34 DOCUMENT INFORMATION DOCUMENT NAME User Guide DOCUMENT CREATION DATE October 11, 2011 DOCUMENT CONTENT VERSION 3.0 FINAL DOCUMENT OWNER Patricia Cummings (Global Freight Management Solutions) DOCUMENT REVIEWERS Patricia Cummings (Global Freight Management Solutions) DOCUMENT APPROVERS Patricia Cummings (Global Freight Management Solutions) INTENDED AUDIENCE TYPES ONEView Users DOCUMENT SECURITY LOW EXTERNAL OR INTERNAL USE

Purpose: To document a product and it s functionality for educating users. Page 4 of 34 1.0 GETTING STARTED WITH ONEVIEW This section of the user guide provides information about ONEView s purpose, the system requirements for optimal performance of ONEView, and how to access ONEView. 1.1 WHAT IS ONEVIEW? ONEView is a secure web-based application that provides a view of all shipping transactions for CEVA Logistics customers. Customers are able to initiate, view, monitor, and report on their shipments; with near real-time shipment information. In addition, ONEView allows users to personalize the look and feel of the ONEView application. 1.2 SYSTEM REQUIREMENTS ONEView has the following system requirements: Microsoft XP, Vista, or Windows 7 operating system Microsoft Internet Explorer 7 with the latest service pack 1 GB of RAM Minimal video display of 1280 x 1024 Access to CEVA s internal network EGL domain username and password 1.3 ACCESS ONEVIEW To access ONEView, you can use either of the following methods: 1. Users can access ONEView directly by going to the ONEView website (see screenshot below) at: http://oneview.cevalogistics.com/oneview/login.aspx. 1.4 ONEVIEW LOGIN To create a login, click on the Not a registered user? link, which will launch the ONEView registration page (see screenshot below).

Purpose: To document a product and it s functionality for educating users. Page 5 of 34 Information Security CEVA believes it is important to protect the security and privacy of Customer data. To support this, CEVA has implemented information security policies, tools, and controls such as firewalls, intrusion detection systems, anti-virus software, encryption, monitoring, and access control mechanisms to protect the confidentiality, integrity, and availability of Customer data. However, CEVA cannot protect against all possible information security threats when providing applications for Customer use over the internet. Customer must also exercise due care to protect their own data and is responsible for the following: 1. Compliance with Customer s own internal information security policies. 2. Information security awareness training for Customer s users. 3. All transactions and activities performed using a Customer account. As such it is important to: Create specific accounts for each user that will be accessing CEVA applications to enhance accountability and prevent sharing of IDs and passwords. Keep all passwords confidential to prevent disclosure to unauthorized parties. Create strong passwords that follow known best practices with respect to password length and complexity, and change these passwords periodically, especially if there is an expectation that the password has been disclosed. 4. Notifying CEVA immediately if any unauthorized activities have taken place while using Customer s user account. 5. The use of updated anti-virus software on Customer computers used to access CEVA applications. 6. Implementation of internal processes to keep all operating system and internet browser software patched and updated to protect against security vulnerabilities that can be exploited by others with malicious intent. Link Not a registered user? Forgot your password? Description This link routes user to Create User, when a user name and password has not been previously created. Note: You can create an initial login, however to see your shipment information, it will require that your CEVA account representative setup additional information in order to gain access and visibility to your CEVA shipments. Enter your User Name to receive your password. Note: Your password will be sent to your email address created in your user setup.

Purpose: To document a product and it s functionality for educating users. Page 6 of 34 Link Forgot your user name? Description Enter your email address to receive your User Name. Note: Your username will be sent to your email address created in your user setup. 2.0 NAVIGATING ONEVIEW If you are accessing ONEView for the first time, the default home page will appear Book A Shipment; otherwise your personalized home page will appear. The compilation of the ONEView workspace is divided into sections for ease of use. 2.1 ONEVIEW WORKSPACE To make ONEView easy to use, the application is divided into four sections: Page Header Section Tabs Section Sub-Application Section Footer Section 2.1.1 PAGE HEADER SECTION The Page Header Section is the top of the page; it never changes no matter what functions you perform within ONEView (see screenshot below). This section delivers the following functions: Tab navigation buttons for switching between open tabs Feedback link that enables you to provide feedback and thoughts about ONEView to the product team Help icon that opens the help tab and displays the user guide

Purpose: To document a product and it s functionality for educating users. Page 7 of 34 CEVA logo with version information Image / Icon / Link ONEView Help Contact the Product Team Welcome Log Off Description / Function Contact your CEVA Account Representative for help with ONEView technical support. Share your feedback on your ONEView experience with the Product Team. ONEView acknowledges the authenticated user by username Logs user off of ONEView 2.1.2 TABS SECTION The Tabs Section is directly below the Header Section and contains minimally four tabs (see screenshot below). Each tab is uniquely named, however those names can be changed under the Settings Tab, and represents a sub-application that is, an application within ONEView. For example, the Book A Shipment tab represents the Book A Shipment sub-application within the ONEView application. To access the sub-application, simply click on the appropriate tab. When you create your login account and access ONEView for the very first time, you will see four tabs generically. These tabs are the default sub-applications available in ONEView without any additional configuration of the ONEView profile / login. In order to see more sub-applications, you must have your CEVA representative configure your profile. Quick View Tab Name Description / Function Quick View is a personalization and quick information application that contains several widgets. Each widget provides a specific set of information based on how you configure the widget. It s functions and actions are very similar to a MyYahoo! Page. For more information about Book A Shipment see User Guide.

Purpose: To document a product and it s functionality for educating users. Page 8 of 34 Quote Track Settings Tab Name Description / Function Quote is an application to enable users to request an online rate quote from a qualified CEVA representative. Once a quote is submitted, the local or regional CEVA representative will evaluate the quote and contact user within 2 hours. Track is an application that enables users to search for a shipment by multiple modes of transports and specified shipment number; this is an unauthenticated search which means that the results will be very limited in information. This application is also available on CEVALogistics.com website s home page. Settings is a personalization application designed to allow users to customize the look and feel of the ONEView application. This includes tab names, login profile information, ONEView organization (tab order), and which ONEView profiles are visible. 2.1.3 SUB-APPLICATION SECTION The Sub-Application Section is directly below the Page Header Section and controlled by the Tabs Section. When you click on a Tab, the Sub-Application Section displays the application you have selected (see screenshot below). To get more information about a specific sub-application, please refer to the User Guide for that sub-application. They are all titled in the following format: ONEView sub-application name User Guide. 2.1.4 FOOTER SECTION The Footer Section is directly below the Sub-Application Section. It shows important links for CEVA Logistics customers (see image below).

Purpose: To document a product and it s functionality for educating users. Page 9 of 34 Link Log Off Worldwide Directory Contact Us Privacy Policy Terms and conditions Logs user off of ONEView Description A global directory of the CEVA station network covering over 150 countries with over 1,200 sites To make an inquiry to CEVA about billing, claims, employee benefits, general info, human resources, logistics, shipment tracking, or technical support CEVA Logistics Global Privacy Policy ( Privacy Policy ) that demonstrates our commitment to keeping Personal Information private and secure CEVA Logistics' Terms and Conditions, please read these terms and conditions carefully before using this web site 3.0 BOOK A SHIPMENT Book A Shipment is a web-based application and online pickup tool. Its capabilities are used to request US domestic transport; including international land borders Canada and Mexico. This section of the user guide provides the essential information to help you use Book A Shipment most effectively. 3.1 USING BOOK A SHIPMENT When the user first selects the Book A Shipment Tab the application opens to the full application page. The user can navigate from this default page to other any application page within the Book A Shipment Tab (see screenshot below).

Purpose: To document a product and it s functionality for educating users. Page 10 of 34 For example, if you select Shipment Import or My Defaults from the tab, the application page will change to the Shipment Import or My Defaults application page. 3.1.1 BOOK A SHIPMENT NEW SHIPMENT New Shipment enables the user to request a new booking request to their local CEVA station and confirm a booking with a CEVA House Bill. The user is able to entering customer name and addresses for Pickup, Delivery, and Billing. In addition, it allows the data entry of shipping details and instructions. Each section of New Shipment will be discussed in detail (see screenshot below). 3.1.1.1 Pickup Information To create a booking request, begin by entering the data for the Pickup address section (see screenshot below). The pickup company name and address should reflect the location where freight will be physically retrieved for pickup.

Purpose: To document a product and it s functionality for educating users. Page 11 of 34 Within this section, there are some required data fields. The table below outlines Data Field Name, Required (Y or N), and Description as it applies to the Pickup Information section. Field Name Required Description Company Name Y Company name Address Line 1 Y Company first address line Address Line 2 N Company second address line, optional City Y Company city State Y Company state Zip Y Company zip code Contact Name Y Contact Phone Y Contact phone for Contact Name Contact name for questions about where freight will be physically retrieved for shipment Pickup Account Code N Account Code to be assigned for Pickup Pickup Date Y Date pickup is needed Note: Book A Shipment will not accept a New Shipment request that has expired (validated by shipment s Pickup Date Ready Time Pickup By); based on your local system time. Ready Time Y Earliest time freight will be ready for pickup Pickup By Y Latest time freight will be ready for pickup

Purpose: To document a product and it s functionality for educating users. Page 12 of 34 New Shipment allows the user to store frequently used pickup company name and addresses using one of several ways (see illustration below). For more information about maintaining addresses see section 3.1.4 Book A Shipment Address Maintenance. Icon / Image Name Description / Function Save as New Favorite Lookup Update Customer name and addresses can be saved as a new favorite, by clicking the check-box field. Customer name and addresses can be retrieved from Address Maintenance, if they already exist by customer name. Customer name and addresses can be updated from Address Maintenance, by clicking the check-box field. If you choose the Lookup feature in the Pickup Information section, a window will pop up. The Address Search window allows you to enter or select your parameters. Search by Company Name or Contact Name. In addition, Search by a Favorite or Past Shipment; or by an Address Type. If you search by Address Type, click the drop-down box and select any Type. Click the Search button to receive the search results. The search results page helps you sort and select your record. The table below outlines the functions of the search results page: Icon / Image / Link Name Description / Function Record Results Records per Page Reflects the record of the total search results Users to select the number of incremental records to be displayed on a single search results page (10, 25, 50,100 pages) Select Record Select Select a record from search results page Select your customer record from search results page to fill-in this Information section (see screenshot below).

Purpose: To document a product and it s functionality for educating users. Page 13 of 34 3.1.1.2 Delivery Information To continue the next information section, enter the data for the Delivery address (see screenshot below). The delivery company name and address should reflect the location where freight will be delivered. Within this section, there are some required data fields. The table below outlines Data Field Name, Required (Y or N), and Description as it applies to the Delivery Information section. Field Name Required Description Company Name Y Company name Address Line 1 Y Company first address line Address Line 2 N Company second address line, optional City Y Company city State Y Company state Zip Y Company zip code Contact Name Y Contact name for questions about freight transport for delivery Contact Phone Y Contact phone for Contact Name Delivery Account Code N Account Code to be assigned for Delivery New Shipment allows the user to store frequently used delivery company name and addresses using one of several ways (see illustration below). For more information about maintaining addresses see section 3.1.4 Book A Shipment Address Maintenance. Icon / Image Name Description / Function Save as New Favorite Customer name and addresses can be saved as a Favorite, if customer name does not already exist.

Purpose: To document a product and it s functionality for educating users. Page 14 of 34 Icon / Image Name Description / Function Lookup Update Customer name and addresses can be retrieved from Address Maintenance, if they already exist by customer name. Customer name and addresses can be updated from Address Maintenance, if they already exist by customer name. If you choose the feature in the Delivery Information section, a window will pop up. The Address Search window allows you to enter or select your parameters. Search by Company Name or Contact Name. In addition, Search by a Favorite or Past Shipment; or by an Address Type. If you search by Address Type, click the drop-down box and select any Type. Click the button to receive the search results. The search results page helps you sort and select your record. The table below outlines the functions of the search results page: Icon / Image / Link Name Description / Function Record Results Records per Page Reflects the record of the total search results Users to select the number of incremental records to be displayed on a single search results page (10, 25, 50,100 pages) Select Record Select Select a record from search results page Select your customer record from search results page to fill-in this Information section (see screenshot below).

Purpose: To document a product and it s functionality for educating users. Page 15 of 34 3.1.1.3 Billing Information To finish the last information section, enter the data for billing address (see screenshot below). The billing company name and address should reflect the location where freight should be billed to. Within this section, there are some required data fields. The table below outlines Data Field Name, Required (Y or N), and Description as it applies to the Billing Information section.

Purpose: To document a product and it s functionality for educating users. Page 16 of 34 Field Name Required Description Company Name Y Company name Address Line 1 Y Company first address line Address Line 2 N Company second address line, optional City Y Company city State Y Company state Zip Y Company zip code Contact Name Y Contact name for questions about freight transport billing Contact Phone Y Contact phone for Contact Name Billing Account Code N Account Code to be assigned for Billing Payment Terms Y Company payment term by collect, prepaid, or third party with a CEVA account number New Shipment allows the user to store frequently used billing company name and addresses, using one of four features (see illustration below). For more information about maintaining addresses see section 3.1.4 Book A Shipment Address Maintenance. Feature Actions / Results Screenshot Save As New Favorite The Save As New Favorite feature allows you to type a new company name and address; then save this Favorite by selecting the Save as New Favorite check-box field; located below the data field - Contact Phone of the Billing Information section. This Favorite customer will now be available as a Lookup.

Purpose: To document a product and it s functionality for educating users. Page 17 of 34 Same As Feature Actions / Results Screenshot As an alternative, you can select the same company name and address for the pickup or the delivery. To use this feature, click the Same as drop-down box and select the Pickup option, or Delivery option. This feature is only available in the Billing Information section. Lookup Another alternative is Lookup feature. If you click the button, the Address Search window will pop up. This window allows you to enter or select your parameters. Search by Company Name or Contact Name. In addition, Search by a Favorite or Past Shipment; or by an Address Type. If you search by Address Type, click the drop-down box and select any Type. Click the button to receive the search results. The search results page helps you sort and select your record. Select your record from search results page to fill-in this Information section.

Purpose: To document a product and it s functionality for educating users. Page 18 of 34 Update Feature Actions / Results Screenshot The last alternative is the Update. To use this feature, look up an existing customer name and address (see alternate Lookup above), then enter new changes and click on the Update check-box field. 3.1.1.4 Shipment Details To start this shipment section, enter the data for Shipment Details (see screenshot below). New Shipment allows the user to add pieces, weight, and dims shipment details by line item. In addition, the user will be able to enter multiple references. Within this shipment section there are some required data fields. The table below outlines the data Field Title, Name, Required (Y or N), and Description as it applies to the Shipment Detail section. Label Name Required Description Pcs Pieces Y Number of pieces per line item Wt Weight Y Weight (pounds) per line item L Length Y Length (inches) per line item W Width Y Width (inches) per line item H Height Y Height (inches) per line item Commodity Commodity Y The description of the freight being transported Haz? Hazmat Y If a shipment s commodity (description) is subject to hazmat regulations. Note: Hazmat is also known as hazardous materials or dangerous goods.

Purpose: To document a product and it s functionality for educating users. Page 19 of 34 Label Name Required Description UN# UN Number N/Y This field is conditional. If the Haz? check-box field is selected; then this assigned number must be entered, beginning with UN. Note: UN numbers are recognized as industry standard for the transport of hazardous materials - for all modes of transport. New Shipment allows the user to maintain shipment details by adding or deleting multiple line items (see image below). 3.1.1.5 Shipment Instructions Continue to next shipment section; enter the data for Shipment Instructions (see screenshot below). Shipment instruction allows the user to include service level, special services, or notification instructions; as needed at pickup or delivery. Within this shipment section there are some required data fields. The table below outlines the data field Name, Required (Y or N), and Description as it applies to the Shipment Detail section. Service Level Field Name Required Description Y A description of the service delivery levels or conditions, some normally accepted in the market others specific CEVA service delivery level; such as Next Day Local, Next Day by 5:00pm, Ceva Value, Ceva Premium. Quote # N Quote number as assigned by CEVA account representative.

Purpose: To document a product and it s functionality for educating users. Page 20 of 34 Field Name Required Description Declared Value N Total value of the shipment; if insurance is needed Insured N Insurance coverage is needed for the shipment; if check-box field is selected 24 Hour Contact Number Special Instructions Special Services Notification N N N If any of the shipment detail lines are checked as hazardous, then you are required to provide a 24-hour contact phone number. For more information see section 3.1.1.4 Shipping Details Special instructions can be indicated for the pickup or delivery transport of the shipment. A description of the special service levels or conditions, some normally accepted in the market others specific CEVA service delivery level; such as Hold for Pickup at Airport, Two Man Delivery Team, By Appointment Only. N Means of automatically pre-alerting notification parties of a booking request via e- mail, when a New Shipment is accepted by Book A Shipment. The user must enter e-mail addresses. Note: This feature is available only with New Shipment processing. New Shipment allows the user to maintain shipment instructions by adding or deleting multiple services and notifications (see image below). 3.1.1.6 Submitting Your Request Prior to accepting a booking request, CEVA requires acceptance of the Book A Shipment terms and conditions. To read the terms and conditions click the link Terms and Conditions, located above the button at the bottom right corner of New Shipment page. If you have read the terms and agree to the terms, select the check-box field to the left of the Terms and Conditions link (see screenshot below).

Purpose: To document a product and it s functionality for educating users. Page 21 of 34 To submit your booking request, click the button; or button, to clear the online form. If you have not entered all the required data, New Shipment will not accept your booking request and reflect the exception errors in different ways throughout the application page. For example, if a customer information or shipment details field has not been entered you will receive an exception alert with a brief description of the exception. You may also receive an exception alert text message - highlighted/bolded in red (ie; Shipment Detail Information required). All exception messages will need to be corrected to submit a booking request successfully. After correcting your exception message, submit your booking request by clicking the exist, New Shipment will alert you. Continue to submit your booking request, as needed. button. If other exception messages 3.1.1.7 Confirming and Preparing Shipment New Shipment also enables the user to receive a booking confirmation and prepare their shipment. This section is discussed in detail.

Purpose: To document a product and it s functionality for educating users. Page 22 of 34 Book A Shipment assigns a confirmation number to any booking request submitted and accepted. This number can be used later, as a search parameter to track your booking request (see section 3.1.3 Book A Shipment Shipment History). Continue to prepare your shipment by printing labels and shipping documents. This step-by-step process allows you to print to an inkjet / laser printer, or your zebra label printer. How many labels would you like to print? Enter number of labels equal to total number of shipment pieces Step Options / Choices Screenshot / Image / Link / Parameter

Purpose: To document a product and it s functionality for educating users. Page 23 of 34 Select your printer type Select drop-down to view options How many labels per page? InkJet / Laser Label Printer (Zebra) InkJet / Laser Use standard 8x11 paper or Avery 5168 Mailing Labels as the paper source Use rolls that contain labels measuring at least 4x5 inches Your selection designates your page layout, based on number of labels per page. Label Printer (Zebra) For Zebra, this option defaults to 1 Print Shipping Labels Print shipping labels Click on the link Print InkJet Labels are stored as default.pdf format file Print Zebra Labels are stored as default.pdf format file Bulk Upload Inkjet Label.pdf Bulk Upload Zebra Label.pdf Print shipping documents Click on the link Shipping documents are stored as default.pdf format file Print Shipping Documents Bulk Upload Shipping Document.pdf What would you like to do next? Click a link to select your option Import multiple new bookings (shipments) in a single transaction Request a new booking manually Import a pickup file Request a single pickup Import a pickup file See Section 3.3.2 Book A Shipment Shipment Import for more information Request a single pickup See Section 3.1.1 Book A Shipment New Shipment for more information 3.1.2 BOOK A SHIPMENT SHIPMENT IMPORT This next page is a user interface to load and import multiple booking requests in one single transaction file. The user is able to submit new booking requests by importing customer name and address information, as well as shipping details and instructions (see screenshot below). Each step of Shipment Import process is discussed in detail.

Purpose: To document a product and it s functionality for educating users. Page 24 of 34 Shipment Import allows the user to load import booking requests in a single transaction file. Book A Shipment accepts a preformatted Excel file. A Microsoft Excel template and user instructions are available for download. This step-by-step process allows you to submit your import file: Download Excel Template & Instructions Fill Out Template Import Completed Excel Spreadsheet Template: MS Excel - Office 97-2003 http://oneview.cevalogistics.com/bas/booka ShipmentTemplate.xls Download Shipment Upload Instructions, for these data field attributes and requirements. http://oneview.cevalogistics.com/bas/import Instuctions.pdf Enter data in required fields of the Book A Shipment template, to create your booking requests. Save your data as an import file. Click on import file. to retrieve and load your Confirm your file path, and click on. Upon submitting your import file, Shipment Import returns an Import Results page. If you have not entered and formatted all the required data, Shipment Import will not accept your import booking request. For example, if you import a booking request for pickup date - 1/19/2010, your import file will be rejected due to expired booking request. Booking requests are validated based on the pickup date, earliest pickup time, and latest pickup time. Another example is, if data is entered to indicate an optional Service Level, but was not entered with a recognized service level code; your import file will be rejected (see screenshot below).

Purpose: To document a product and it s functionality for educating users. Page 25 of 34 In addition, prior to accepting your import booking request, CEVA requires acceptance of the Book A Shipment terms and conditions. To read the Terms and Conditions click the link Terms and Conditions, located at the bottom left corner of import results page of Shipment Import. If you have read the terms and agree to the terms, select the check-box field to the left of the Terms and Conditions link (see screenshot below). Submit your import booking request by clicking the button, as needed. Upon submitting your agreement to terms and conditions, and submitting your request, Shipment Import returns a Print Shipping Documents page (the Notification function is not featured in this section). It assigns a confirmation number to any booking request submitted; which can be used later as a search parameter to track your booking request (see Section 3.1.3 Book A Shipment Shipment History). (See screenshot below).

Purpose: To document a product and it s functionality for educating users. Page 26 of 34 Continue to prepare your shipment by printing labels and shipping documents. This step-by-step process allows you to print to an inkjet / laser printer, or your zebra label printer. Step Options / Choices Screenshot / Image / Link / Parameter Select your printer type Select drop-down to view options How many labels per page? InkJet / Laser Label Printer (Zebra) InkJet / Laser Use standard 8x11 paper or Avery 5168 Mailing Labels as the paper source Use rolls that contain labels measuring at least 4x5 inches Your selection designates your page layout, based on number of labels per page. Label Printer (Zebra) For Zebra, this option defaults to 1 Print Shipping Labels Print shipping labels Click on the link Print InkJet Labels are stored as default.pdf format file Print Zebra Labels are stored as default.pdf format file Bulk Upload Inkjet Label.pdf Bulk Upload Zebra Label.pdf Print shipping documents Shipping documents are stored as default.pdf format file Print Shipping Documents

Purpose: To document a product and it s functionality for educating users. Page 27 of 34 Click on the link Step Options / Choices Screenshot / Image / Link / Parameter Bulk Upload Shipping Document.pdf What would you like to do next? Click a link to select your option Import multiple new bookings (shipments) in a single transaction Request a new booking manually Import a pickup file Request a single pickup Import a pickup file See Section 3.1.2 Book A Shipment Shipment Import for more information Request a single pickup See Section 3.1.1 Book A Shipment New Shipment for more information 3.1.3 BOOK A SHIPMENT SHIPMENT HISTORY This next page enables the user to search, view, and maintain their historical booking requests, as submitted in ONEView Book A Shipment. This page offers parameter driven search capabilities to track, edit, or print a booking request. The shipment history will only include the requests submitted through ONEView Book A Shipment. Each section of Shipment History is also discussed in detail (see screenshot below).

Purpose: To document a product and it s functionality for educating users. Page 28 of 34 Within this section, there are six parameters that can be defined for shipment history search criteria, they are: Search Criteria Confirmation # Pickup Date Pickup Company Pickup City Requested Date Reference Numbers Description / Function An assigned number confirming booking request Requested pickup date Pickup customer name Pickup customer city Date of booking request A unique identification number, as submitted through

Purpose: To document a product and it s functionality for educating users. Page 29 of 34 Whenever you perform a search, the Shipment History application page will display the results of your search. Within the search results page are additional capabilities to help you sort and select the function. Icon / Image / Link Name Description / Function Record Results Records per Page Reflects the record of the total search results Users to select the number of incremental records to be displayed on a single search results page (10, 25, 50,100 pages) Select Record Select Select a record from search results page Select by assigned Hawb# to your shipment record, to track your shipment Hawb # View / Edit Print Hawb Number View / Edit Print Note: This shipment can only be tracked if your shipment details are available in the CEVA US/Domestic source system (World Port). If you have questions, contact your local CEVA Account Representative. View provides you visibility to the shipment details. Edit the shipment details may be edited; up to the combined period of Pickup Date and Ready Time. After this period, you may only view the shipment details without editing capabilities in ONEView Book A Shipment. Print your shipment through the multiple methods available. See Section 3.1.1.6 Submitting Your Request for more information 3.1.4 BOOK A SHIPMENT ADDRESS MAINTENANCE This page enable the user to sort, view, or maintain customer name and addresses as created by using the Favorite, Update, or Add functions. Each section of Address Maintenance is discussed in detail (see screenshot below).

Purpose: To document a product and it s functionality for educating users. Page 30 of 34 Complete an address search by entering Company Name, Contact Name, or Address Type. Customer Address Types are categorized as Pickup, Delivery, or Billing. To search, click button. Within the Address Maintenance search results page are some functions to help you sort and select your record. The table below outlines the function and capabilities of the search results page: Icon / Image / Link Name Description / Function Record Results Records per Page Reflects the record of the total search results Users to select the number of incremental records to be displayed on a single search results page (10, 25, 50,100 pages)

Purpose: To document a product and it s functionality for educating users. Page 31 of 34 Icon / Image / Link Name Description / Function Edit your address. For more information about the data requirements for the address types, refer to: Edit Edit Record Pickup Information (see Section 3.1.1.1) Delivery Information (see Section 3.1.1.2) Billing Information (see Section 3.1.1.3) Delete Delete Record Delete your address record It also enables the user to add new company name and addresses. To add, click (see screenshot below). For more information about the data requirements for the address types, refer to. Pickup Information (see Section 3.1.1.1)

Purpose: To document a product and it s functionality for educating users. Page 32 of 34 Delivery Information (see Section 3.1.1.2) Billing Information (see Section 3.1.1.3) 3.1.5 BOOK A SHIPMENT MY DEFAULTS This last application page enables the user to pre-set defaults to any section of My Defaults application page (see illustration below), which mirrors the New Shipment application page. My Defaults Before Your Settings My Defaults After Your Settings For more information about the data requirements for the address types, refer to. Pickup Information (see Section 3.1.1.1) Delivery Information (see Section 3.1.1.2) Billing Information (see Section 3.1.1.3) As a result of My Defaults application page, the time needed to initiate a New Shipment is lessened. Data entry does not have to be duplicated (see image below).

Purpose: To document a product and it s functionality for educating users. Page 33 of 34 If you have questions about using, contact your local CEVA Account Representative.

Purpose: To document a product and it s functionality for educating users. Page 34 of 34 4.0 GLOSSARY Term CEVA CEVALOGISTICS.COM DESTINATION HOUSE BILL MASTER BILL ONEVIEW ORIGIN PROFILE NAME SHIPMENTS TRANSPORTATION MODE CEVA Logistics, Inc Definition CEVA s web site, is a service to its customers and may be used for informational purposes only at http://www.cevalogistics.com Where a shipment ends transport at CEVA location CEVA s alphanumeric identifier that references an individual cargo shipment consolidated under a master bill of lading CEVA s aggregation of sub-house bills represented on a single house bill. It is performed in response to a customer requirement to rate several consignments as one to improve their costs. CEVA s premier application for providing near real-time information about customer shipments Where a shipment begins transport at CEVA location In ONEView, profile name is the means by which customer shipment records are filtered. A user can have access to one or more profiles One or more pieces of goods accepted by CEVA from one shipper at one time and at one address, receipted for in one lot and moving on one air waybill to one consignee at one destination address A specified method of transport air, ground, ocean