Hideaki Shimizu, JICA Expert Project for Skills Development and Market Diversification (PSDMD) of Garment Industry in Pakistan

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March 2017 Hideaki Shimizu, JICA Expert Project for Skills Development and Market Diversification (PSDMD) of Garment Industry in Pakistan under Japan International Cooperation Agency (JICA)

1. Current Situation of Pakistan Apparel Industry 2. Issues on Pakistan Apparel Industry 3. Weak Points of Pakistan Apparel Companies 4. Recommendations on Enhancing Apparel Industry 5. Recommendations on Marketing Strategy 6. Additional Recommendation from JICA Expert

Raw Cotton, Textile, and the Apparel industry of Pakistan are major contributors to the national economy in terms of exports and employment. World s 4th largest cotton producer and the 3rd largest consumer in the world. Contributes nearly one-fourth to the industrial value-added products, provides employment to about 40 percent of industrial labor force. HOWEVER,

A major player in raw material industry but ranked 12th in global clothing export. Pakistan still focuses on low value added goods Vietnam and Bangladesh are showing high growth rate while Pakistan has low growth rate. Global Clothing Exports (US$) 2013 in billion of dollars (Total Value) 2013 (Percentage of Global Exports) Export value in million dollars 160 140 120 100 80 60 40 20 0 38.6 25.6 5.1 0 3.7 3.7 3.3 1.7 1.3 1.1 1 1 36 31 26 21 16 11 6 1 Sharein global exports Countries

Pakistan is Less competitive in the global apparel market Current Status of Pakistan among Major Asian Competitors The Table below (made by JETRO) is the rankings of the Export Capability per item by relative evaluation based on their export amount ; 8 major Asian Countries with most Exports of Textiles. Items Pakistan India Bangladesh Sri Lanka Indonesia Cambodia Vietnam China Average Monthly Wages($) 185 230 100 143 250 162 185 424 Cotton Yarn/ Cotton Cloth B A D E F G C S (HS52) Synthetic Textiles(54- D A E F B G C S Export 56) Capability Knit Wear (61) G C A F E D B S Ready- Made Clothes (62) E C A F D G B S Home Textile (63) B A D F E G C S Special Cotton Production Tariff 0% Europe Japan Japan/ Europe Data are from 2015. Bangladesh 2015/16. Indonesia, Cambodia, Vietnam are 2014. Export Capability is ranked in order of Value. [Source] UN Comtrade, Bangladesh Export Reconstruction Agency World Tariff, JETRO Japan Japan/ Europe Japan

The followings are mainly quoted from buyer s comments; 2-1 Human Resources The labor skill level is not par with other Asian competitors. Good competent middle management is not available. Poor productivity due to piece rate workers. Lack of training and investment in human resources is main cause for non-competitiveness. 2-2 Products Pakistan apparel industry is competing for lower-end products and the reason is it s a cotton-producing country but market competitive only in the products produced from short staple length fibers. Polyester/ Synthetic fiber products are expensive to be produced in Pakistan, since raw material requires to be imported from other countries.

2-3 Production Technology base is good but its management and controls are lacking. Improving the quality control would produce effective results. Production losses are high that impacts on prices. Poor innovation strategies. 2-4 Market Diversification More than 90% of Pakistan s apparel export relies on Europe and North America, and this is the highest reliance on these areas among Asian apparel exporting countries. More diversification of export destination needed. 2-5 Country Image Pakistan is at a disadvantage because of travel advisory and poor image of country. Few foreign investment and foreign partners due to security issues and negative country image.

The followings are mainly quoted from buyer s comments; 3-1 Price Costs must be made more competitive, by minimizing wastages and improving efficiencies if the factories can have functional quality control. Price should be compatible with the international market. 3-2 Processing Technology Improvement in automated technology needs to have better efficiency and accuracy. Processing technology is at par for large mills, however, process controls are required. Processing technology is poor in most of the industry. Bigger set ups have good machinery installed with them but they also lack process controls to reduce wastages and increase efficiencies for minimizing the process costs. Need to develop capability to improve Right First Time ratios in Dyeing

3-3 Quality Factories need to conduct quality cost audits and train workers in producing. Need to meet the buyer's requirement at any cost with no compromise on quality. Quality control levels are to be improved through system automations and educated human resource. To improve quality further, lean manufacturing and six sigma knowledge and awareness can be help. 3-4 Design There is very limited level of innovation and R&D support that drive design enhancement. Industry need to meet the buyer's design and also try to launch a new effective design. Need to hire professional designers for new and unique developments to compete in the market. Design is a big limitation in export oriented apparel industry and they are copy cads. Designs should be innovated at source base to get a competitive edge into ever changing world apparel market.

3-5 Function More interesting blends and textures required. Performance or active wear apparels need to be added. Products are more basic. There aren't many performance attributes in the products. 3-6 Delivery Due to poor supply chain control and accountability, the delivery dates are not reliable. 30-45 days needed and development activities need to be improved. Delivery date is big issue in SME sector who is exporting. They do not understand the importance of it in current state of business world. Big manufacturing companies dealing with ethical and world renowned brands are performing well on delivery.

3-7 Production Lot Generally mills are prepared to run large lots. Very few mills are willing to do small runs. Huge problem in handling small production lots due to cost inefficiency and wastages. Large lots are preferred by most of the manufacturing concerns. 3-8 Marketing A few companies have their own overseas offices for marketing purpose, however, most of them don t have any and have difficulties to access overseas potential buyers. Difficult visa acquisition and few foreign buyers coming to Pakistan due to security issues disturb marketing activities. 3-9 Business Management Pakistani suppliers sometimes could not supply the same quality of products stably and continuously. Poor business communication and no sincere response in case of problem happened lead to no more transaction.

4-1Workforce Pakistan needs to invest in their workforce more through skill development and management development to improve their performance on productivity and quality. 4-2Diversification Expanding into a diverse market & product should be handled as a prudent national strategy. 4-3Globalization As globalization strategy and diversification of global value chain, Pakistani firms should invest in overseas countries more that are close to the large target markets. This is also a good access for direct marketing, advanced technology & design, and having excellent workforce. It is also a good occasion to develop global value chain to upgrade the business.

4-4 Cost Competitiveness It is necessary to enhance the price competitiveness by increasing the productivity and decrease the cost with the production efficiency. Guidelines and practical consulting for skills development and production & quality control should be facilitated. 4-5R&D and Design Pakistan should invest in R&D and design enhancement more which helps in maintaining flexibility in terms of responding to market demands and innovative solutions to the prevailing challenges. 4-6Sustainability Pakistan should invest in sustainable practices, ensure employee safety standards, have strong quality checks in place and so on, as well as following global policies and practices to ensure a positive image and to ensure a distance from scandals.

4-7Quality It is necessary to enhance quality control and inspection to upgrade products to be more high value added. Quality control levels shall be improved through system automations, educated human resource, lean manufacturing, and so on. 4-8Differentiation Identify and develop its superiority and differentiation to compete in the global market, and it will lead to national brand by focusing on the quality and design rather than competing solely on price. 4-9 FDI Promotion into Apparel Sector It is necessary to bring more foreign investors or business partners into apparel sectors to improve business performance of the apparel industry. Aggressive incentive facilitation made by government is recommended. This shall be made together with improving the country images.

The Basic Concept of Marketing Strategy; To Whom: Which Value: How to provide: Segmentation & Targeting Benefit & Differentiation 4P (Price, Product, Place, Promotion) The above factors shall be considered in the process of building the Marketing Strategy.

5-1 Segmentation & Targeting and Positioning (STP) Identify proper segmentation & targeting and positioning for Pakistan apparel on Type of Products, Export Destination, Customer Group, etc. This is example of MUJI Japan s STP strategy for your reference; MUJI (good product plan) targeted consumers seeking consistent living rationality from the inception of 1980, as represented by "cheap with certain reason" which was the first information dissemination. Oriented to brand positioning that proposes a simple lifestyle, in fact, although it is a little out of the traditional product planning, good nature of the product as it is, simple design proposal, etc. for consumers. Attitude towards the realization of the essential value of life has been linked with the rationality of life, and it has won the support of consumers.

5-2 Benefit & Differentiation Identify what kind of benefit Pakistan can provide in the global apparel market using strengths and advantages of Pakistan. Study and consider the "Essential Value" of Pakistan apparel, and after determining what the "Essential Value" is, proceed with determining differentiation and story-making which can attract customers in the global market. After the above process, focus on the target products, and perform the strategy-making for differentiation and image strategy. At the same time, consider to create National Brand which represents Pakistan apparel in the global market. It is advisable to use capable professionals for branding also. For example, many people say that 100% natural cotton and sustainability are key factors for Pakistan. Something like BCI Cotton, Traceability Enhancement, and so on would be useful measures for pursuing the ethical fashion trend.

5-3 4P (Price, Product, Place, Promotion) Basically, this issue should be considered by each company since there are many different cases. The followings shall be considered as advisory indications only: Price Price provided properly? Is it a competitive price for competing items? Get enough profit even if it is a competitive price? Product In which market, which products, which services to which customers will you provide? What are its function, quality, response speed, and creativity? Place What sort of distribution through channels? How will you make a chance to sell? How easy is it to get? Promotion What kind of sales promotion activities will you do to increase sales volume? How about using advertisement, publicity? Brand image?

5-4 Changing Country Image Country Image is very important for export promotion. Not only improving product image or brand image of apparel items by company level, it is necessary for government to conduct improvement of the country image. (For examples, make YOUTUBE video for improving country images, etc.) This is helpful to increase not only apparel export but other exports also. 5-5 Creating Success Model It is recommendable to create success model companies in apparel sector supported by PPP (public private partnership) scheme. For example, select unknown growth-potential companies as model cases in SME sector, and improve and support their company performance with several measures designed by PPP Task Force of JICA s apparel project. We (JICA apparel project) plan to conduct this challenge under PPP Task Force for Marketing Strategy. The purpose is to increase followers in apparel sector after showing success models using proper improvement measures and to change mind set of the conventional type of top management people.

How to utilize PPP Task Force under JICA s Apparel Project: Through our research to apparel exporters in Pakistan, it was found that a lot of them need support on the following issues; Information of overseas potential buyers, market trends, fashion design, and technology, etc. Opportunity of B2B meeting with overseas buyers. Opportunities to learn technical and business issues more in apparel sector.

To solve the above issues, it is recommendable to set up an entity to focus on business support for Pakistan exporters in apparel sector, and it should be public private partnership (PPP) scheme since both public and private sectors can work complementarily and it would be more effective. Our PPP Task Force for Marketing Strategy of JICA s project can be a kind of pilot case for such entity and plans to do a part of similar activities with its members such as MINTEX, TDAP, JICA, PRGMEA, PHMA, and some sourcing agents. It would be interesting challenge to set up a PPP entity to provide business support for the export of apparel sector as an extension of the above PPP Task Force in the near future.