Innovate, Grow and Compete in the DIGTAL FIRST WORLD

Innovate, Grow and Compete in the DIGTAL FIRST WORLD

WHAT IS THE DIGITAL-FIRST WORLD? Business in 2020 - A different workplace with different rules Technology, societal engagement, and enterprise operations will converge to change the way we do business: 1 Disruptive Technology Wearable tech, 5G, 3D printing, robotics, etc. are creating a new work environment 2Changing Demographics By 2020, workers want their information now and will be unconcerned about security or hierarchy 3 Mass Automation Virtually all industries will have to complete re-platform 4Cloud Access to information will be faster and more ubiquitous with cloud developments public, private, and hybrid

JOURNEY TO DIGITAL MATURITY Who will survive the race to digital maturity? 75% 75% of the 500 current world's leading organizations will disappear from the top in the next 15 years due to challenges with technology and information management.* Disruption is Stronger and Faster 100 x the power 10 x the innovations 1/10th the cost MIT Technology is wiping out companies faster than ever A. Regalado, MIT technology Review Sept 2013

INFORMATION EVERYWHERE Simplify your data model and make better decisions Organizations commonly have departmentspecific unstructured information such as documents, presentations, or email. Inventory system CRM or ERP systems manage structured information. 1/3 of all the information comes from external sources. By 2020 it won t be enough to have best of breed solutions, if they exist in their individual silos

THE INFORMATION ADVANTAGE Who will survive the journey to digital maturity? Organizations that can maximize the value and minimizing the risk associated with the vast SPEED amounts of information they control, will retain EFFICIENCY their advantage. SECURITY CONTROL

WHICH WAY TO TAKE? Navigate the market chaos Enterprises must be masters of information. They must leverage its value and ensure a frictionless flow of information coursing through their digital enterprise. - Muhi Majzoub, Senior Vice President, Engineering, OpenText

JOURNEY TO DIGITAL MATURITY FRAGMENTED PROCESSES This increases the complexity of the daily work, and creates an inconsistent customer experience FINANCIAL And if things go really bad, fragmentation can lead to your company's market position deteriorating sharply BEST OF BREED Many invest in point solutions e.g. mobile front-end or campaigns

JOURNEY TO DIGITAL MATURITY STRUCTURED AND UNSTRUCTURED INFORMATION 1/3 of all the information comes from external TIOT THE INTERNET OF THINGS Security and privacy issues relating to IoT networks, deploying sensors, global standards. DIGITAL MATURITY Make the change and invest in digitalization as a primary and driven strategy, and with a holistic approach sources. STORE

SIMPLFY, TRANSFORM, AND ACCELERATE Three steps to reach digital maturity With a digital approach you lessen risk, reduce the amount of waste, free up valuable resources and create more opportunities for efficiency and value throughout your organization.

1 Simplify Automate and control the lifecycle of content Drive down costs Minimize compliance Decrease risk Organizations who simplify their IT architecture, automate procedures and eliminate legacy systems can effectively drive down costs, minimise compliance risks and be more nimble.

Transform Capture content in a business context Information becomes part of your business processes Consolidating your information management platforms = better delivery of Internal and external information as it becomes part of business processes. 2 T y R T R I _

3 Accelerate Rapidly respond to the needs of your customers, employees, and partners. Information drives knowledge The key to acting fast to change New ways to innovation opened Increase the speed of information delivery through integrated systems, within and beyond the boundaries of the enterprise. This approach opens the distance between you and competition.

A HOLISTIC APPROACH INNOVATE, GROW AND COMPETE

Strengthen your business data Making sure that your ECM system is capable of delivering applications tailored for the specific needs of the business, while accommodating secure mobile access, are all key elements of next-generation ECM.

OPENTEXT CONTENT SUITE Good strategy for a good business Our consultants are highly-skilled in OpenText Content Suite and StreamServe. Our expertise ensures compliance, minimises the costs and risks associated with unmanaged content, and allows your organisation to benefit from competitive advantage.

END-TO-END INTEGRATION OpenText Content Suite DELIVER AND SHARE CONTENT Available on premises, across mobile devices, and in the cloud INTEGRATE YOUR PROCESSES Document management, workflow, search and archiving ENHANCE SECURITY Contract management and engineering document management INTEGRATE WITH YOUR VENDORS Applications and add-ons such as email, ediscovery, autoclassification

CONTENT SERVER Foundational document management and the core content repository Document Management Full security, user access controls, multilingual metadata categorization, version control, and full audit trail for all formats. CLM & Records management Add metadata, dispositions, multiple record classifications for mixed hardware storage environments. Workflow Toolset for document-centric workflows for both structured and ad-hoc routing of documents for approval, review and feedback processes. Applications Governance & Archiving SharePoint, Extended ECM for SAP Solutions, Extended ECM for Oracle E-Business Suite, Email Management. Forms and Web Forms Collect and store structured data such as survey information, requests, questionnaires, or support workflow driven processes. Edocs Single, highly scalable library for all your work product and matter information: documents, e-mail, graphics, PDF's, drawings, scanned paper etc.

STREAMSERVE 5.6.2 Document creation Transform customer communications into dynamic marketing tools Business Application Automatize processes Strengthen relationships with customers, partners and suppliers by optimising document-intensive processes DOC COMPOSITION AND PERSONALIZATION Flexible delivery Personalized communication - in any format and via any channel OTMM INTEGRATION Business Application CONTENT SERVER TEMPLATE WORKSPACES Business Application MULTI-CHANNEL DISTRIBUTION AND STORAGE

StreamServe 5.6.2 with Content Suite How the puzzle pieces fit together We employ a Holistic approach to Digital Data: CCM that integrates with ECM supporting centralises Content Storage and Archiving, as well as facilitating Security, Compliance and Governance.

StreamServe 5.6.2 Key Features Expanded business user tools INTERACTIVE OBJECTS CONTENT SUITE HIGH VOLUME EMAIL PROCESS SUITE Support for interactive objects/forms in StoryTeller. edit text controls, etc. HTML and PDF document INTEGRATION Creation of on-demand documents via Template Workspaces Message transactions with OpenText Trading Grid services Support for rules, validation and HTML response processing rendering support Marketing/LoB Customize /Configure Interactive Communications

Interactive Objects StreamServe 5.6.2 key features SUPPORT Support for interactive objects/forms in StoryTeller. NAVIGATION Dropdowns, radio buttons, edit text controls, etc. DOCX FUTURE HTML and PDF document rendering support (DOCX future). TEMPLATE Data template is object for managing interactive forms and objects. TRANSFORMATION Data transformations for powerful management of interactive data.

Automatically transform message copy the message structure when new design is created If interactive objects/ form not a requirement on document can still work with Data Message (DM) in ST Data Mode for New Designs StreamServe 5.6.2 key features tdt: document (uri) message data template Message Mode Transformation If Data Message is not suitable for direct Presentation then user should define Data Template (DT) structure so it better fits the presentation needs. DT can be created to use DM Template mode Data instance Data transformations (DT) are optional to produce the Data Instance (DI): (1) DTs can be empty and result would be the same as if DM is still used, (2) DTs can be used to create Interactive Object that uses Message Data, external data or combination of both Formatting

Content Server Integration Enhancements StreamServe 5.6.2 key features MAPPING Mapping of Document Types/MD to CS categories/attributes BROWSE Browse CS folders directly from control center ELS archive profile ASSOCIATE Associate doctypes to ELV document models/properties or CSCV, Folder ID or Workspace categories or attributes CREATE Create and link an ELS archive repository to an application domain

Content Server Integration Enhancements StreamServe 5.6.2 key features

Content Server Integration 5.6.2 (CF1) StreamServe 5.6.2 key features AdHoc AdHoc correspondence in Template Workspaces DOC METADATA Is simply dummy text of the printing simply Management of document level metadata WIZARD Wizard for template storage and document creation via CS EDIT Regeneration of preview/ edit mode

Content Server Integration 5.6.2 (CF1) StreamServe 5.6.2 key features

Content Server Integration 5.6.2 (CF1) Selection of a template from which on-demand document for new License Agreement will be created

Content Server Integration 5.6.2 (CF1) Assign CS metadata to the document

Content Server Integration 5.6.2 (CF1) Possibility to classify document

Content Server Integration 5.6.2 (CF1) On-demand document based on template with metadata created and presented to user for modification or acceptance

Content Server Integration 5.6.2 (CF1) StreamServe 5.6.2 key features (1) Document created in PDF; (2) Document regenerated/ previewed; (3) New version created for regenerated instance of document

StreamServe5.6.2 with Trading Grid High Volume Emails for the Trading Grid (EasyLink) Evolutions for enterprise level «cloud-delivery» Batch submission to EasyLink «cloud-based» datacenters of STRS messages Jobstatus «callback» support for StreamServe jobs Delayed job completion

StreamServe 5.6.2 with Process Suite CCM integrates to BPM to provide process generated documents that conform to internal rules for review and approval for real-time delivery PRE-DEFINED PROCESS WITH APPROVAL WORKFLOW FOR ADHOC DOCUMENTS CHECKLISTS BASED ON «CASE MANAGEMENT» PROCESS (5.6.2 CF1) CHECKLIST FOR «STP» ADHOC PROCESS (5.6.2 CF1) CHECKLIST FOR ADHOC PROCESS INCLUDING «APPROVAL» WORKFLOW (5.6.2 CF1)

Process Suite Integration StreamServe 5.6.2 key features

StreamServe 5.6.2 with AdHoc and Composition Center Key CCM Enhancements EXCLUSIVE RULE EVALUATION SWITCH STATEMENT BEHAVIOUR ENSURES A RESOURCE IS SELECTED FOR SECTION OR GROUP SUPPORT FOR NESTED LOGIC ADDITIONAL OPERATION IN RULE EDITOR «DOES NOT CONTAIN»

StreamServe 5.6.2 with AdHoc and Composition Center Key CCM Enhancements BUSINESS USER MANAGEMENT OF ADDITIONAL KEY EMAIL FIELDS INCREASED BUSINESS USER CONTROL FOR EMAIL CAMPAIGNS SWITCH BEHAVIOUR POSSIBLE VIA TEMPLATE ENGINE SOLUTION LOCALIZATION OF SUBJECT FIELD POSSIBLE

StreamServe 5.6.2 with AdHoc and Composition Center Key CCM Enhancements Preview of StoryTeller and PageOUT and Template Engine template Improved coordination between template/docdef relationship Confirmation that new docdef is based on correct template Verification that template synch triggered

StreamServe 5.6.2 with AdHoc and Composition Center Key CCM Enhancements HIGHLIGHT TEXT AREAS IN ADHOC DOCUMENTS PROVIDES VISUAL INDICATION OF NON-SYSTEM TEXTS IMPROVED UX FOR ADHOC USERS RESPONSIBLE FOR EMBELLISHING TEXT RESOURCES TEXT VALUES HIGHLIGHTED IN ADHOC PREVIEW AND EDIT MODES SUPPORT FOR PUBLIC/PRIVATE AND EMBEDDED TEXTS

StreamServe 5.6.2 with AdHoc and Composition Center Key CCM Enhancements IMAGE SUPPORT IN ADHOC SUPPORT OF ALL KEY RESOURCES IN ADHOC (TEXT, STORIES AND IMAGES) INCREASED BUSINESS USER VALUE FOR ADHOC

StreamServe 5.6.2 with AdHoc and Composition Center Key CCM Enhancements HTML PREVIEWING IN ADHOC (NON- PAGINATED MODE) CONSISTENCY BETWEEN STORYTELLER DESIGN OPTIONS, COMPOSITION CENTER AND ADHOC FULL SUPPORT FOR STANDARD ADHOC DOCUMENT EDITING MANAGED VIA NEW URL COMMAND «&PREVIEWTYPE=XXX»

Additional Enhancements CCM that integrates with ECM supporting centralises Content Storage and Archiving, as well as facilitating Security, Compliance and Governance. Service Call Filter Optimise job processing Call a service exposed in service call from an input or output filter Call a java class as a filter on the input or output filter chains Clean incoming data, complete incoming data or transform incoming data StreamServe 5.6.2 key features Template engine improvements New script functions for more control of combining template and message data (e.g. substring, split, replace) Attachment functions - combine with the new resource ws to make rich «HTML5» emails with attachment Composition center preview improvements Web services (WS) / SDK Java notification improvements WS support for resource store Return list of SGW webservices via URL Delayed job completion on java connectors JBOSS support EAP 6.2.0 Profiler improvements Mini-dump R & k z _ I y T R n

CONSOLIDATE AND SIMPLFY Reach your destination and beat the competition Swedwise has been taking digital as a starting point for many years. Our skill in OpenText Content Suite and StreamServe can provide you dependable information governance as your organisation moves forward.

THE TIME TO ACT IS NOW Let s take a journey together OpenText Content Suite with StreamServe helps control the explosive growth of information across your organisation. Working together, it ensures compliance, minimises the costs and risks associated with unmanaged content, and empowers users to benefit from competitive advantage.

About Swedwise Your partner in a Digital-First World We empower our customers to drive their processes forward. With a unique blend of cutting-edge expertise and bespoke solutions, we guarantee security, reliability and control.

Expertise Everything You need in Enterprise Content Management DOCUMENT MANAGEMENT Tailor-made solutions for automatic delivery of all communications. APPLICATIONS AND PLATFORMS Ensure, enhance or update your systems in the most value adding way. SYSTEMS INTEGRATION Integration of your existing system architecture with improved connectability.

YOUR JOURNEY PARTNER Swedwise builds tailor-made ECM solutions DOCUMENT MANAGEMENT Output Management Data Capture Archive & Storage SYSTEMS INTEGRATION Business Applications Monitoring OpenText Content Suite Movex/M3 StreamServe xtrade APPLICATIONS & PLATFORMS 24/7 Contingency Services Support Management SUPPORT

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