Prince William County 2004 Human Resources and Training & Development SEA Report

Similar documents
Human Resources. Mission Statement. Mandates. Expenditure Budget: $3,081,680. General Government Expenditure Budget $69,722,741

Human Resources. Mission Statement. Mandates. General Government Expenditure Budget $70,297,997

Human Resources BUDGET & FULL-TIME EQUIVALENTS SUMMARY & BUDGET PROGRAMS CHART. Operating $ 8,664,661 Capital $0 FTEs 29.25

Concepts in Enterprise Resource Planning. Chapter 6 Human Resources Processes with ERP

Human Resources Branch Audit April 2, 2008

FY 2019 Compensation Budget Wrap-up Work Session

Human Resources RECOMMENDED BUDGET & STAFFING SUMMARY & BUDGET PROGRAMS CHART. Operating $ 8,511,700 Capital $0 FTEs 25.25

DEPARTMENT SUMMARY. Human Resources

Allocation of General Fund. Program Allocation. HUMAN RESOURCES Director: Nancy Buonanno-Grennan

Human resources Department Strategic Business Plan

County of Albemarle Charlottesville, Virginia

Human Resources BUDGET & FULL-TIME EQUIVALENTS SUMMARY & BUDGET PROGRAMS CHART. Operating $ 8,154,000 Capital $0 FTEs 26

OUR PEOPLE, OUR STRENGTH

2016 EMPLOYEE SURVEY RESULTS AND ANALYSIS

Chesterfield Police Department. Recruitment Plan. The City of Chesterfield is an Equal Opportunity Employer

O RGANIZATION SUMMARY

HUMAN RESOURCES PROGRAMS

PERSONNEL DEPARTMENT OF PERSONNEL OVERVIEW

FY19 Appropriations Committee Questionnaire

Personnel Systems and Benefits

RULES OF THE DEPARTMENT OF MANAGEMENT SERVICES PERSONNEL MANAGEMENT SYSTEM CHAPTER 60L-33 APPOINTMENTS AND STATUS

Office of State Human Resources

ANNUAL REPORT FY County of Albemarle Department of Human Resources

BOARD OF SUPERVISORS BUSINESS MEETING ACTION ITEM

Get paid to help companies hire, motivate and manage people! FabJob Guide to. Become a. Human Resources Professional. Tara Foote. Visit

Performance Measures: Customer service satisfaction rating and parity Business/Vendor service satisfaction rating and parity

PAYROLL SUPERVISOR COUNTY OF SANTA BARBARA CAREER OPPORTUNITY PAYROLL DIVISION, AUDITOR-CONTROLLER S OFFICE

HEALTH CARE HIRING HITS BOTTOM LINE

CITY OF PASADENA HUMAN RESOURCES

Georgia Department of Juvenile Justice. FY 2008 Workforce Plan

People Count Third Sector 2018

GENERAL MANAGER JOB DESCRIPTION

Table of Contents. Merit Handbook UM System. 1 Page

HUMAN RESOURCES DEPARTMENT

Employment Selection and Recommendation Process Packet

Employee Well-Being and Satisfaction Survey Results 2015

HUMAN RESOURCES DEPARTMENT

PeoriaStat Discussion January 31, 2013

City of Hyattsville. Department of Human Resources. FY 2019 Goals and Objectives

> > > > > > > > Chapter 9 Human Resource Management, Motivation, and Labor-Management Relations. Kamrul Huda Talukdar Lecturer North South University

Department of Human Resources Budget Statement. October 19, 2016

S TAFF C OMPENSATION P ROGRAM. Overview J U L Y 2007

Update on WMATA Salary and Wage Administration

HR Transformation: Building Capacity, Work Performance and Community. Presenters. Today s Presentation. Jay Canetto.

CERTIFICATIONS IN HUMAN RESOURCES» PHRi TM Professional in Human Resources - International TM. PHRi EXAM CONTENT OUTLINE

HUMAN RESOURCES DEPARTMENT

NASPE Eugene H. Rooney, Jr. Awards Nomination

AUBURN UNIVERSITY. Salary Administration Policies (Administrative/Professional and University Staff)

IPMA-Canada Certification Program

Salt Lake Community College Policies and Procedures Manual

OZAUKEE COUNTY HUMAN RESOURCES DEPARTMENT 2009 ANNUAL REPORT

Compensation Network October 13, 2011

CITY OF AMES AFFIRMATIVE ACTION EXECUTIVE SUMMARY July 1, 2016 June 30, 2017

Department of Public Safety Recruitment and Retention Plan Overview:

Job Family Matrix. Core Duties Core Duties Core Duties

Department Name: Personnel Services Budget Unit:

Progress Report to the

Understanding Your Pay

Office of Management and Budget. Human Resource Management

ICMA Benchmarking Project FY 2005 Overview. Human Resources and Risk Management David Etheridge, Human Resources

Staffing Committee. Date of Meeting 9 April Head of Organisational Development

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION Office of Federal Operations P. O. Box Washington, D.C August 6, 2018

Office of State Human Resources Joint Appropriations Committee on General Government March 23, 2017

LGFCU Excellence in Innovation Award Project Evaluation

Workforce Development Retention That Works

Public Comment Period/Council Comments. Operations Manager. No action will be taken, the Public is invited to attend.

Improving the Employee Experience

Avoidable Turnover Rate By Position

2016 Survey of Employee Engagement Work Group Results

People Count 2014 List of measures reported in the Study

UNIVERSITY OF CALIFORNIA, MERCED INTERNAL AUDIT SERVICES. Human Resources Report No. M13A009. August 21, 2013

Stanislaus County Supervisor Training Academy Training Catalog 2018

OHR 2015 Performance Report

HRM. Human Resource Management Rapid Assessment Tool. A Guide for Strengthening HRM Systems. for Health Organizations. 2nd edition

Kara Coustry, Human Resources

Kitsap County Human Resources 2018 Budget overview 9/22/2017

EEO Affirmative Action Policy

pinpoint planning human resources audit tool

MATERIAL SUBJECT #8: EMPLOYEES

EXECUTIVE SUMMARY ACCOUNTABILITY. SFY STRATEGIC PLAN Oklahoma Department of Human Services

Compensation Program Guide

Fitness Instructor (Existing position)

Collaborative Workforce Report

Human Resources FTE s

University of North Carolina School of the Arts UNC Tomorrow Phase II Response Section D

PORTLAND PUBLIC SCHOOLS HUMAN RESOURCE SERVICES AND DELIVERY

Total Rewards System. Tara Sheets. Human Resources in Healthcare/MPH 548. April 5, Dr. Hollie Pavlica

Application for Promotion or Assignment

North Carolina School of the Arts. Salary Administration Plan for Career Banding. Effective April 1, 2005

West Virginia University Compensation Strategy Non-classified Employees August, 2015

Employee Satisfaction Survey. Office of Institutional Research & Assessment

REMEMBER 10/10/2018. Synopsis. Jim, Jack, Johnny, and Jose,

FIRE CHIEF RECRUITMENT BROCHURE

CITY OF CORNER BROOK CAREER OPPORTUNITY. MANAGER OF HUMAN RESOURCES (Permanent/Full Time)

THE COUNTY SHOULD DOUSE FIREFIGHTER OVERTIME PAY

HUMAN CAPITAL DEFINITIONS AND KEY MEASURES

Human Resources IV-97

Internal recruitment. CH- 6 Presented by: Kamelia Gulam HUR-332

Developing a High-Performing Workforce Through Technology

Transcription:

Prince William County 2004 Human Resources and & Development SEA Report HUMAN RESOURCES SERVICES GENERAL INFORMATION Mission: To provide human resource leadership and support to recruit, develop, motivate, and retain a diverse, high-performing workforce. The following targets for key goals are defined in the FY 2005 budget: FY 2005 Target Federal EEO compliance and county targeted AA goals and objectives satisfied 90% Percentage of EEO cases and affirmative action inquiries processed, managed, negotiated and settled internally 90% Classification/pay structure recommendations approved by County Executive or Board of County Supervisors 100% satisfied with benefit program services 90% Organization: The human resources service area comprises five programs under the responsibility of two different units, as follows: Human Resources Unit Equal employment/affirmative action Classification and compensation Employee and staffing services and Development Unit Employee and development Organizational development as The information in this chapter relates to the Human Resources (HR) and the and Development (T&D) Units. Resources: FY 2005 Budget: $2,099,976 FY 2005 Authorized Staffing: 18.5 FY 2005 Adopted Budget by Program $526,368 & Development $997,757 Employee & Staffing Services $362,274 Classification & Compensation $213,577 Equal Employment/ Affirmative Action 93

Prince William County 2004 Human Resources and & Development SEA Report SUMMARY OF HUMAN RESOURCES SERVICE EFFORTS AND ACCOMPLISHMENTS FISCAL YEARS 1999 THROUGH 2004 (unless otherwise indicated) as The following table lists some of the notable program results for the human resources service area. A page reference to a more detailed discussion of each summarized item is also provided in the table. Spending Efficiency Results Spending per capita, Modest increases in HR The number of training hours per adjusted for inflation, increased 74 percent over the period FY 1999 through FY 2004. That increase includes spending on the training and development function (T&D) that began in FY 2002. The per capita spending growth for T&D from staff from FY 1999 through FY 2004 have somewhat reduced the number of employees served per HR staff member. (page 101) However, in FY 2004, Prince William s HR staff served more employees per staff member FTE grew substantially during the period, from an average of.034 hours in FY 1999 to an average of 6.96 hours in FY 2004. Prior to FY 2002, human resources did not have a separate training function. (page 105) FY 2002 through FY 2004 was 174 percent while during the same period, the growth for the remainder of the HR function was 8.5 percent. (page 96) than any of the comparison jurisdictions. (page 103) The percent of positions paid in Prince William spent less per capita than all other reporting jurisdictions, including Henrico, Arlington, and Chesterfield. (page 98) accordance with the compensation policy grew substantially during the period FY 2001 through FY 2004. Thirty-seven percent were paid in accordance with the policy in FY 2001 while 92 percent were paid per the policy in FY 2004. (page 116) The turnover rate declined each year since FY 2001 although it remains greater than Chesterfield s turnover rate. In FY 2004, Chesterfield s turnover, excluding retirements, was.053 while Prince William s rate was.078. (pages 107-109) Average hours of sick leave used per employee declined from 69.7 hours in FY 2003 to 54.1 hours in FY 2004. In FY 2004, among the comparison jurisdictions, only Chesterfield experienced a lower rate of sick leave usage. (pages 112 and 113) In a 2004 report on the results of the first organization survey that will be conducted regularly every few years, 86 percent of employees surveyed indicated that they were satisfied with the county as an employer. (page 117) 94

Prince William County 2004 Human Resources and & Development SEA Report Detailed SEA Information: More detailed trend and comparative information is contained in the following pages along with contextual information. These following pages present specific human resources services spending and staffing indicators followed by outputs and then results. Use of SEA Data: Variances in SEA data between jurisdictions should be used as a basis for looking into and considering differences in the mix of services offered and operating methods between jurisdictions. The information may also be used to at least partially explain why certain services cost Prince William residents more or less than what citizens in other jurisdictions spend. Because additional factors beyond those identified in this report may impact spending and operating results, the data should not be used to make a final determination that one jurisdiction is operating more efficiently than another. Note further that some results measures could not be obtained from the comparison jurisdictions. We are continuing efforts to try and obtain a more complete picture of results. as 95

Prince William County 2004 Human Resources and & Development SEA Report Spending Per Capita Adjusted For Inflation as Purpose: To provide an indicator of the relative level of effort the County expends on human resources services (including training and development). This is not an efficiency measure since it does not consider the output generated for the level of spending. Total human resources operating expenditures are divided by the total service area population. The figures are adjusted for inflation to maintain comparability between years. The current budget year, Fiscal Year 2005, is used as the base year for inflation adjustments. $10 $8 $6 $4 $2 $0 $3.71 HR and T&D T&D only HR only Spending Per Capita Adjusted For Inflation Fiscal Year 1999 Through Fiscal Year 2004 $3.91 $4.43 $5.14 $4.60 $0.54 $5.55 $4.71 $0.84 $6.47 $4.99 HR and T&D HR only $1.48 T&D Only Actual HR Expenditures $875,736 $976,088 $1,176,245 $1,470,604 $1,684,927 $2,115,022 HR Expenditures Adj. For Inflation $1,028,075 $1,118,704 $1,307,179 $1,590,411 $1,785,431 $2,179,989 T&D Expenditures Adj. For Inflation $0 $0 $0 $166,340 $269,430 $499,220 HR Expenditures Without T&D Expenditures Adj. for Inflation $1,028,075 $1,118,704 $1,307,179 $1,424,072 $1,516,002 $1,680,768 Equal Employment/Affirmative Action $129,456 $152,836 $178,145 $118,511 $121,072 $138,137 Classification & Compensation $194,911 $175,208 $225,306 $250,650 $278,404 $295,733 Employee & Staffing Services $703,709 $790,660 $903,728 $1,054,912 $1,116,526 $1,246,898 Population 277,359 285,871 294,798 309,351 321,570 336,820 Trend: Human resources spending per capita adjusted for inflation, increased from $3.71 to $4.43 between FY 1999 and FY 2001 and grew to $4.99 in FY 2004. and development spending per capita, adjusted for inflation, increased 174 percent from $0.54 in FY 2002 to $1.48 in FY 2004. The training and development function began as a new program in FY 2002. During the same period, HR only spending per capita increased 8.5 percent from $4.60 in FY 1999 to $4.99 in FY 2004. 96

Prince William County 2004 Human Resources and & Development SEA Report Trend (continued): Overall human resources spending per capita, including training and development, grew to $6.47 in FY 2004. This represents an increase of 74 percent over total human resources per capita spending in FY 1999 of $3.71. Fiscal Year 2005 Adopted Budget: Budgeted spending per capita, adjusted for inflation, is up 5.3 percent in FY 2005 compared to the FY 2004 adopted budget. Comments: During the period, training and development began as a new program, eventually growing to 3 staff members by FY 2004, providing over 17,000 hours of training in that year while expending almost $500,000. as 97

Prince William County 2004 Human Resources and & Development SEA Report Spending Per Capita Adjusted For Inflation Comparisons Purpose: To provide information on spending per capita by jurisdiction. Spending is adjusted for inflation to FY 2005 dollars (the current fiscal year). Human resources spending, as presented, includes training and development. $25 Spending Per Capita Adjusted For Inflation by Jurisdiction Fiscal Year 2003 and Fiscal Year 2004 as $20 $15 $10 $5 $0 $17.28 $10.73 $6.64 $5.55 Fiscal Year 2004 $19.61 $11.78 $6.77 $6.47 FY 2003 Chesterfield Prince William Henrico Arlington FY 2004 Arlington Henrico Chesterfield Prince William Prince William Chesterfield Fairfax Henrico Arlington Actual Expenditures $2,115,022 $1,888,277 Not available $3,208,177 $3,799,653 Expenditures Adj. For Inflation $2,179,989 $1,946,279 Not available $3,306,722 $3,916,366 Population 336,820 287,333 1,035,150 280,714 199,755 Compared to Other Jurisdictions: In FY 2004 Prince William had the lowest level of per capita spending on human resources services among the comparison jurisdictions. Arlington s FY 2004 per capita spending of $19.61 is considerably higher than Prince William s $6.47 per capita. All jurisdictions showed an increase in per capita spending from FY 2003 to FY 2004 (adjusted for inflation). Although Prince William s training and development program was new in FY 2002, all comparison jurisdictions have long-standing training units. 98

Prince William County 2004 Human Resources and & Development SEA Report Thousand Residents Purpose: This measure provides an indicator of the relative level of human resources staffing per thousand residents between years and between jurisdictions. The unit of measure is in full-time equivalents (FTEs). 0.060 0.050 0.040 0.030 0.020 0.010 0.000 0.043 Thousand Residents Fiscal Year 1999 Through Fiscal Year 2004 0.042 HR and T&D T&D only HR only 0.044 0.052 0.050 0.048 0.0032 0.047 0.0031 0.055 0.046 0.0089 as Authorized HR and T&D Positions 12.0 12.0 13.0 16.0 16.0 18.5 Authorized T&D Positions Only 0.0 0.0 0.0 1.0 1.0 3.0 Authorized HR Positions Only 12.0 12.0 13.0 15.0 15.0 15.5 Population 277,359 285,871 294,798 309,351 321,570 336,820 Trend: The total number of authorized human resources positions per thousand residents increased during the period FY 1999 through FY 2004 from.043 in FY 1999 to.055 in FY 2004. Although there was a slight decrease in total authorized positions in FY 2003, a greater increase in FY 2004 was driven by an increase in training and development positions. Fiscal Year 2005 Adopted Budget: The FY 2005 budget does not change the total number of human resources authorized positions. 99

Prince William County 2004 Human Resources and & Development SEA Report Authorized Positions Per Thousand Residents Comparisons 0.20 Authorized Positions Per Thousand Residents by Jurisdiction Fiscal Year 2003 and Fiscal Year 2004 as 0.18 0.16 0.14 0.12 0.10 0.08 0.06 0.04 0.02 0.00 0.173 0.141 Chesterfield Henrico Prince William Arlington 0.054 0.050 Fiscal Year 2004 0.165 0.142 0.104 FY 2003 FY 2004 0.055 Arlington Henrico Chesterfield Prince William Prince William Chesterfield Fairfax Henrico Arlington Authorized HR Positions 18.5 30.0 not available 40.0 33.0 Population 336,820 287,333 1,035,150 280,714 199,755 Compared to Other Jurisdictions: Prince William had a lower staffing rate than Chesterfield, Henrico, and Arlington. Fairfax data were unavailable. Among the reporting jurisdictions, all except Arlington increased to some extent between FY 2003 and FY 2004. Arlington decreased slightly from 0.173 to 0.165 positions per thousand population. 100

Prince William County 2004 Human Resources and & Development SEA Report County per Human Resources Purpose: This measure provides an indicator of the relative level of human resources staffing, including training and development staff, to serve all county employees. The unit of measure is in full-time equivalents (FTEs). 250 200 150 100 50 0 219.3 Position Fiscal Year 1999 Through Fiscal Year 2004 227.5 217.6 183.1 190.2 169.3 HR including T &D FY 2002 - FY 2004 Authorized Staffing (FTEs) Authorized County 2,631.69 2,729.86 2,829.04 2,928.88 3,043.33 3,131.19 Authorized Total HR Staff 12.00 12.00 13.00 16.00 16.00 18.50 Authorized T&D Staff Only 0.00 0.00 0.00 1.00 1.00 3.00 Authorized HR Staff Only 12.00 12.00 13.00 15.00 15.00 15.50 as Trend: The number of county employees per human resources staff member declined 23 percent from 219.3 in FY 1999 to 169.3 in FY 2004. and development staff are included for the period FY 2002 through FY 2004. During the period FY 1999 through FY 2004 the number of county employees grew about 19 percent from 2,632 to 3,131. During the same period, total human resources staff grew 54 percent from 12 to 18.5. The total staff data include one training and development staff member in FY 2002 and FY 2003 during their startup, and two additional staff members in FY 2004. 101

Prince William County 2004 Human Resources and & Development SEA Report as Trend (continued): When data for training and development and HR staff were broken out separately, the number of county employees served per training and development staff member was 2,929 in FY 2002 (entire workforce divided by the single T&D staff member) and then plummeted in FY 2004 to 1,044 when the T&D staff grew to three. During the same 3-year period, HR staff served 195 employees per staff member in FY 2002 and 202 employees per staff member in FY 2004. The FY 2004 level represented an 8-percent drop since FY 1999 when HR staff served 219 employees per HR staff member. Comments: Beginning in FY 2002, training and development functions and staff were added. There was one staff member dedicated to T&D in FY 2002 and FY 2003 and three in FY 2004. 102

Prince William County 2004 Human Resources and & Development SEA Report County per Human Resources Comparisons Position by Jurisdiction Fiscal Year 2003 and Fiscal Year 2004 250 200 150 100 50 0 106.9 98.4 221.3 190.2 Chesterfield Henrico Arlington Prince William 114.9 112.5 97.9 FY 2003 FY 2004 Fiscal Year 2004 169.3 Prince William Chesterfield Arlington Henrico Authorized Staffing (FTEs) Prince William Chesterfield Fairfax Henrico Arlington Authorized County 3,131.19 3,446.00 not available 3,914.00 3,711.00 Authorized HR Total Staff 18.5 30.0 not available 40.0 33.0 as Compared to Other Jurisdictions: Prince William s number of county employees per total human resources staff member in FY 2004 was considerably higher than Chesterfield, Arlington and Henrico. From FY 2003 to FY 2004, the rate decreased for Chesterfield (48.1 percent), Prince William (11 percent), and Henrico (.5 percent). Arlington s rate increased 5.2 percent. Fairfax data were not available. Comments: The number of employees served directly reflects a combination of changes in number of employees and changes in human resources staff members. It does not account for other variations in workload. 103

Prince William County 2004 Human Resources and & Development SEA Report Change in Spending Adjusted for Inflation Compared to the Change in Purpose: To provide an indicator of the relative change of spending versus the change in selected outputs. Percent Change in HR Expenditures and From FY 1999 Through FY 2004 Served by HR FTEs 19.0% as Resumes Received and Processed Classification Studies Completed HR-only Expenditures 63.5% 226.3% 313.7% 0% 100% 200% 300% 400% Percentage Change from FY 1999 Through FY 2004 for Inflation-adjusted Expenditures and FY 1999 FY 2004 Percent Change HR expenditures $1,028,075 $1,680,768 63.5% Classification studies completed 80 261 226.3% Resumes received and processed 6,100 25,236 313.7% served by HR staff 2,632 3,131 19.0% Changes from FY 1999 to FY 2004: HR spending adjusted for inflation grew about 63.5 percent during the six-year period. Growth in outputs ranged from about 19 percent (employees served by HR staff) to 314 percent (resumes received and processed) and included about a 226 percent increase in classification studies completed. Comments: These data do not include training and development expenditures and outputs which began as a separate function in FY 2002. The substantial increase in classification studies largely resulted from special studies of a number of complete job series including planners, engineers, and others. In addition, during the period, the number of staff members devoted to classification studies grew from one person to two. 104

Prince William County 2004 Human Resources and & Development SEA Report Purpose: This measure provides an indicator of the level of training provided to county employees through human resources. The unit of measure is hours of training per full-time equivalent (FTE). 10.00 9.00 8.00 7.00 6.00 5.00 4.00 3.00 2.00 1.00 0.00 Average Hours per FTE Fiscal Year 2000 Through Fiscal Year 2004 0.34 Hours per FTE 2.69 4.01 4.52 6.96 FY 2000 FY 2001 FY 2002 FY 2003 FY 2004 T&D Hours 0 0 0 5,959 13,080 14,969 EEO Hours Not available 925 7,623 5,787 687 6,824 County-wide FTEs 2,632 2,730 2,829 2,929 3,043 3,131 as Trend: The number of training hours per county employee grew from.34 hours per FTE in FY 2000 to 6.96 hours in FY 2004. Prior to FY 2002, human resources did not have a separate training function. During the period, while the number of employees grew, the growth in training hours outpaced the growth in number of employees, thereby resulting in an increase in training per employee. Comments: Beginning in FY 2002, a new training and development function was established and staffed. 105

Prince William County 2004 Human Resources and & Development SEA Report Purpose: This measure provides an indicator of the effectiveness of HR-managed soft skills training such as general employee training (both instructor-led and self-study) such as leadership, supervision, professional development, communication, and facilitation. It does not include specialized skills training such as police academy training, spreadsheet software training, or similar technical training). The measure for T&D training is the percent of employee participants who completed a course evaluation and agreed or strongly agreed that the training was useful and valuable. The measure for EEO training is the percent of employee participants rating the training as excellent. as 100.0% 80.0% 60.0% 40.0% 20.0% 0.0% 95% Percent of Employee Participants in Sessions Providing Positive Feedback Fiscal Year 1999 Through Fiscal Year 2004 95% 98% 98% 95% 98% 96% Percent Satisfied with T&D Percent Rating EEO as Excellent 98% 97% Employee Participants Attending EEO Sessions 200 300 934 1,620 1,834 2,341 Employee Participants Attending T&D Sessions Program started in FY 2002 630 2,214 2,586 Average Quality Score of T&D Sessions (5-pt scale) Program started in FY 2002 4.6 4.7 4.7 Trend: Since the start of the T&D program in FY 2002 through FY 2004, the percent of employee participants in T&D training sessions who were satisfied with the training grew from 95 percent to 97 percent, respectively. For EEO training, the percent of participants rating the training as excellent grew from 95 percent in FY 1999 and FY 2000 to 98 percent since then. 106

Prince William County 2004 Human Resources and & Development SEA Report Purpose: This measure provides an indicator of the level of turnover of employees. The unit of measure is computed in two different ways: (1) separations including retirements divided by full-time employees and (2) separations excluding retirements divided by full-time employees. The two measures may highlight two separate situations. A high turnover rate that includes retirements may suggest that vacancies may be influenced by natural progression of staff careers rather than intentional or forced departures that could indicate staff or employer dissatisfaction. 0.25 0.20 0.15 0.10 0.05 0.00 Including Retirements and Excluding Retirements FY 2000 Through FY 2004 0.113 0.104 0.147 0.124 Turnover including retirements Turnover excluding retirements 0.120 0.105 0.109 0.090 FY 2000 FY 2001 FY 2002 FY 2003 FY 2004 0.096 0.078 as Voluntary & Involuntary Separations Not available 258 300 263 236 213 Retirements Not available 22 56 38 50 49 Full-time employees 2,282 2,482 2,419 2,515 2,630 2,729 Trend: During the period FY 2000 through FY 2004, the turnover rate peaked in FY 2001 and then declined through FY 2004 to below the FY 2000 level. Comments: The county s equity pay plan began in FY 2001 and may have contributed to the subsequent reduction in turnover. 107

Prince William County 2004 Human Resources and & Development SEA Report Comparisons 0.25 Excluding Retirements by Jurisdiction for FY 2003 and FY 2004 0.20 Prince William Chesterfield as 0.15 0.10 0.05 0.00 0.25 0.20 0.15 0.10 0.090 0.109 0.058 0.078 FY 2003 FY 2004 Including Retirements by Jurisdiction for FY 2003 and FY 2004 0.074 Prince William Chesterfield 0.096 0.053 0.068 0.05 0.00 FY 2003 FY 2004 Fiscal Year 2003 Prince William Chesterfield Fairfax Henrico Arlington Voluntary and Involuntary Separations 236 174 Not available Not available Not available Retirements 50 48 Not available Not available Not available Full-time employees 2630 3012 Not available 3592 Not available Fiscal Year 2004 Prince William Chesterfield Fairfax Henrico Arlington Voluntary and Involuntary Separations 213 164 Not available Not available Not available Retirements 49 47 Not available Not available Not available Full-time employees 2729 3109 Not available 3676 Not available 108

Prince William County 2004 Human Resources and & Development SEA Report Compared to Other Jurisdictions: Prince William had higher turnover rates in FY 2003 and FY 2004 than Chesterfield. Data for Fairfax, Henrico, and Arlington were not available. as 109

Prince William County 2004 Human Resources and & Development SEA Report Purpose: This measure provides an indicator of the level of employee concern regarding employment practices. The unit of measure is grievances per 1,000 employees. as 0.800 0.700 0.600 0.500 0.400 0.300 0.200 0.100 0.000 0.386 Grievances to Panel Level per 1,000 Full-time and Part-time Fiscal Year 1999 Through Fiscal Year 2004 0.699 0.738 Grievances per 1,000 0.700 0.689 0.332 Grievances to panel level 1 2 2 2 2 1 Full-time employees 2282 2482 2419 2515 2630 2729 Part-time employees 312 380 292 344 274 282 Trend: The number of grievances remained relatively steady during the period FY 1999 through FY 2004 never less than one or more than two. Comments: During the period, minor variations in the grievance rate are largely attributed to slight changes in levels of employment in the county. Generally, the number of grievances is fairly consistent. 110

Prince William County 2004 Human Resources and & Development SEA Report Comparisons Grievances to Panel Level per 1,000 Full-time and Part-time By Jurisdiction, Fiscal Year 2004 2.500 2.000 1.500 1.000 0.500 0.000 Grievances per 1,000 0.000 0.535 2.098 0.332 Chesterfield Henrico Arlington Prince William Fiscal Year 2004 Prince William Chesterfield Fairfax Henrico Arlington Grievances to panel level 1 0 not available 2 7 Full-time employees and part-time empl. 3,011 4,141 not available 3,737 3,336 Trend: In FY 2004, Prince William experienced a lower grievance rate (.332) than Arlington (2.098) and Henrico (.535) but a higher rate than Chesterfield s zero grievances in that year. Fairfax data were not available. as Comments: During the period, except for Arlington s high of seven grievances, the other jurisdictions all had zero, one, or two. 111

Prince William County 2004 Human Resources and & Development SEA Report Purpose: This measure provides an indicator of the level of employee use of sick leave, which is one of the ICMA indicators for human resources support services. The unit of measure is average number of hours of sick leave used per employee, per year. 80.0 Average Hours of Sick Leave Used Per Employee Fiscal Year 1999 Through Fiscal Year 2004 as 70.0 60.0 50.0 40.0 30.0 20.0 10.0 0.0 69.7 Average Sick Leave Usage 54.1 FY 2003 FY 2004 Hours of Sick Leave Used Not Available Not Available Not Available Not Available 202,338.0 162,869.0 Full-time 2,282 2,482 2,419 2,515 2,630 2,729 Part-time 312 380 292 344 274 282 Trend: Average sick leave usage declined 22 percent from an average of 69.7 hours per employee in FY 2003 to an average of 54.1 hours in FY 2004. Sick leave data are not available for years prior to FY 2003. Comments: Prince William has a program that rewards low sick leave usage by awarding up to 2 days of additional annual leave for employees using only a few days of annual leave during the year. 112

Prince William County 2004 Human Resources and & Development SEA Report Comparisons Average Hours of Sick Leave Used Per Employee by Jurisdiction Fiscal Year 2003 and Fiscal Year 2004 100.0 90.0 80.0 70.0 60.0 50.0 40.0 30.0 20.0 10.0 0.0 91.1 69.7 69.1 Chesterfield Henrico Arlington Prince William 6.6 91.7 71.9 54.1 Prince William 6.4 FY 2003 FY 2004 Fiscal Year 2004 Arlington Henrico Chesterfield Prince William Chesterfield Fairfax Henrico Arlington Hours of Sick Leave Used 162,869 26,582 Not available 268,690 306,062 Full-time and part-time employees 3,011 4,141 Not available 3,737 3,336 Henrico's sick leave hours used was computed from their reported 71.9 hours per person average utilization. as Compared to other jurisdictions: For FY 2004, Arlington and Henrico used sick leave at a greater rate than Prince William. Arlington, Prince William, and Henrico sick leave utilization far exceeded Chesterfield s rate in both FY 2003 and FY 2004. Data for Fairfax were not available. 113

Prince William County 2004 Human Resources and & Development SEA Report Purpose: This measure provides an indicator of the timeliness of certifying candidates for interview as a part of the process of filling vacant positions. It captures the average number of days from the vacancy announcement closing date to the date the that HR provides a certification list of candidates eligible for interview. as 25 20 15 10 5 0 15 Average Days from Closing to Certification for Interview Fiscal Year 1999 Through Fiscal Year 2004 10 10 22 15 15 Days from closing to certification 15 10 10 22 15 15 Trend: Number of days from closing to certification fluctuated from a low of 10 in FY 2001 to a high of 22 in FY 2004. Comments: During the 6-year period, there was a 314-percent increase in the number of resumes received and processed. Due to e-recruiting effectiveness in the hiring process, the FY 2006 goal will be to certify within 10 days. 114

Prince William County 2004 Human Resources and & Development SEA Report Comparisons Average Days from Closing to Certification for Interview by Jurisdiction for Fiscal Year 2004 16 14 12 10 8 6 4 2 0 Arlington Prince William 14 Days to Certify 15 Fiscal Year 2004 Prince William Chesterfield Fairfax Henrico Arlington Days from closing to certification 15 not available not available not available 14 Vacancies during the year 650 432 not available not available not available as Compared to Other Jurisdictions: Arlington reported 14 days from closing to certification and Prince William reported 15 days from closing to certification. Similar data for Chesterfield, Henrico, and Fairfax were not available. 115

Prince William County 2004 Human Resources and & Development SEA Report Positions Paid Per Purpose: This measure provides an indicator of success in achieving the county s compensation policy. The measure is the percentage of all positions that are paid within the acceptable range in accordance with compensation policy, as determined by salary studies conducted by HR. as 100.0% 90.0% 80.0% 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Percent of Position Classifications Within Acceptable Salary Range In Accordance With Fiscal Year2001 Through Fiscal Year 2004 37.0% 77.0% Percent of position classifications within acceptable salary range 81.0% 92.0% FY 2001 FY 2002 FY 2003 FY 2004 Total Number of Position Classifications 520 527 530 500 600 550 Number of Position Classifications Within Acceptable Salary Range Not available Not available 196 385 486 506 Trend: The percentage of positions paid within the acceptable range grew substantially from 37 percent in FY 2001 to 92 percent in FY 2004. Comments: The county implemented a 5-year compensation plan to make salaries more competitive in the labor market. The graph indicates the results of implementing the compensation plan. 116

Prince William County 2004 Human Resources and & Development SEA Report as Purpose: This measure provides an indicator of how satisfied Prince William County employees are with their employer. The measure is the percent of employees surveyed who indicated they were satisfied. This question was included in a 2004 report on the results of the first organization survey that will be administered regularly every few years.. 100.0% 80.0% 60.0% 40.0% 20.0% 0.0% Percent of Satisfied With Prince William County As A Place to Work Fiscal Year 2004 86.6% Data first compiled in 2004 Percent of Satisfied Satisfaction with county as a place to work Not available Not available Not available Not available Not available 86.6% (first measure was by survey in 2004) Trend: 86.6 percent of employees were satisfied with Prince William County as a place to work in 2004. as 117

Prince William County 2004 Human Resources and & Development SEA Report as Purpose: This measure provides an indicator of how Prince William County employees view the changes in employment with the County government over two years ago. The measure is the percent of employees surveyed who responded in accordance with the indicated view of any changes. This question was included in a 2004 report on the results of the first organization survey that will be administered regularly every few years. 60% 50% 40% 30% 20% 10% 0% Percent of Considering Prince William County As Better, Same, or Worse Than Two Years Fiscal Year 2004 47.6% 40.9% Response Category Percent Believing BETTER Percent Believing SAME Percent Believing WORSE Change in county as an employer from 2 years ago a BETTER place to work 47.6% about the SAME Not measured until FY 2004 40.9% WORSE 11.5% 11.5% Trend: The vast majority of employees (88.5 percent) believe that the county, as their employer, is the same or better than two years ago. 118