OCTOBER 2014 UPDATE: A YEAR OF REAL PROGRESS IN ALL AREAS

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OCTOBER 2014 UPDATE: A YEAR OF REAL PROGRESS IN ALL AREAS Fort Smith City Directors Study Session Tuesday, October 14, 2014

Summary July Aug. Sept. Oct. Nov. Dec. Progress Report in Key Areas Remediation Active remediation efforts enhancing natural attenuation and aggressive work in Area 1, all under ADEQ oversight Resolution Legal process continues to move forward on achieving fair resolution with residents. Validation Continuing testing and reporting to enhance site understanding and validate scientific conclusion that no health risk exists Redevelopment Warehouse sale completed, and serious conversations with well-positioned buyer for rest of site.

Remediation Remediation Highlights Completed 1 st Round of Oxidant Injections Areas 2 & 3 and Neck: 1,400 gallons Area 1: 200 gallons Completed 2 nd Round of Oxidant Injections Areas 2 & 3 and Neck: 22,000 gallons at 81 pts. Area 1: 3,000 gallons at 10 pts. Data Analysis and Validation of ISCO effectiveness and MNA enhancement Adjust Remediation Plans on Latest Data Pending 3 rd Round of Oxidant Injection Area 1: 12,000 15,000 gallons at +70 pts. Data Analysis and Validation of ISCO effectiveness and MNA enhancement Data Analysis and Validation Supplemental Injection, as necessary Ongoing Data Collection to monitor ISCO effectiveness and MNA enhancement Ongoing Data Analysis and Validation

Remediation Whirlpool Property 6.7M square feet 2,300 ft. x 2,900 ft. Area 1 24,375 sq. ft. - 75 x 325 Area of focus identified in RADD Additional testing completed this summer to provide better site understanding.

Remediation Area 1 and Trench Detail Former Degreaser Building 20 x 30 Shallow Drainage Trench 225 ft Long, 5 ft Wide Area 1 Width: 75 Area 1 Length: 325

Remediation Area 1 Supplemental Work Plan Key Attributes Based on Latest Data Aggressive, science-driven plan based on investigation completed in June Focused on Area 1 Investigation determined that Area 1 soils not affecting off-site plume Work is supplemental to RADD - not intended to address TCE beneath neighborhood and provides no benefit to remediation of off-site groundwater Designed to achieve several goals, including: aggressively address soil contamination found in Area 1 using a plan that can be quickly and effectively implemented and completed remove hot spots with the most contaminated soil enhance on-site groundwater remediation through in-situ chemical oxidation (ISCO) and monitored natural attenuation (MNA) advance redevelopment of the site to bring jobs and commerce to the area

Remediation Area 1 Supplemental Work Plan Work Overview Key Elements of Supplemental Work Plan: Removal of approx. 300 cubic yards of impacted soil. Removed soil will be properly characterized and permitted for disposal off site. Placement of crushed limestone backfill in order to: enhance natural attenuation of TCE in groundwater beneath Area 1, and provide a platform for potential future activities. Performance of a third injection event in Area 1 Continued monitoring, supplemental action if needed

Remediation Area 1 Supplemental Plan: Why Not Expanded Soil Removal? Expanded Removal: Few (if any) benefits, serious complications No benefit to off-site groundwater remediation efforts No reduction in exposure risk to on-site workers Structural risk to manufacturing facility Structural risk to utility-owned electrical sub-station Significant de-watering effort required Result: Significant delays in completing Area 1 remediation, setting back progress on redevelopment of the site for months or years.

Validation 202 Membrane Interface Probes to screen soil and groundwater 62 Soil Probes for soil and groundwater sampling 86 Monitoring Wells many sampled quarterly 5 Temporary Boundary Wells Validation Overview Key MIPs Monitoring Wells Soil Probes Temporary Wells Injection Wells Soil Borings

Validation Ongoing Monitoring Results Latest Results: No pathways to cause health risk concerns Overall concentration of TCE in the plume continues to decrease Expected seasonal changes in exact plume location plume remains under control. Third Quarter groundwater sampling results currently being validated and will be shared and reviewed with ADEQ; November 14

Validation Northeast Corner Monitoring Testing completed in August, results shared with regulators, BGC, and public in an Initial Report Key Findings: No pathways to cause health risk concerns. No TCE soil contamination (44 samples at various depths) No TCE detected in 8 of 9 groundwater samples taken on the Boys and Girls Club property. The maximum TCE concentration detected less than 7 ppb which marginally exceeds the 5 ppb RAL (EPA drinking water standard)

Validation Northeast Corner Next Steps Four permanent monitoring wells to be installed on Boys & Girls Club property Samples will be taken from new wells this fall, validated and analyzed Final Report produced based on data from permanent wells on Whirlpool and Boys & Girls Club property Work with Boys & Girls Club, City and ADEQ to determine need for additional wells, ongoing monitoring and appropriate followup actions, if needed

Flush Mount Soil Vapor Monitoring Point Validation Soil Vapor Testing: Supplemental Plan Goals of Supplemental Soil Vapor Monitoring Plan: Supplemental testing to provide address assurance to area residents Goal is to gain access to 3 additional appropriate monitoring locations Whirlpool Offer Details Property owner to allow access to their property to conduct soil vapor monitoring required by Whirlpool per the RADD If requested, Whirlpool will provide sub-slab soil vapor or crawl space air monitoring at properties where soil vapor data is collected No release of any claims against Whirlpool will be required All testing conducted in accordance with EPA guidance $10,000 one-time payment

Validation

Resolution Significant Progress Toward Resolution with Residents Ongoing commitment to treat residents fairly. August September October November December 2015 Continued forward movement in work to achieve class resolution ------- Preliminary hearing before Judge Holmes on Oct. 6 Asked court to approve class resolution, and enable process to continue to move forward.

Resolution Commitment to Fair, Transparent Resolution Excerpts from Presentation to Judge Holmes on Oct. 6, 2014.

Illustrative Only

Well Ban Settlement Terms Whirlpool Pays Property Owners Agree 100% Tax Assessor devaluation amount Release property claims 100% Independent Appraiser devaluation (with appeal) Allow reasonable access for testing/monitoring PLUS 33% and all costs Deed Restriction on Drilling

Fringe Settlement Terms Whirlpool Pays Property Owners Agree $6650 Now Agree to Future Option Future Option Similar to Well Ban Subclass Method

Settlement Damages Scenario Westpfahl 1400 Brazil Ave. Well Ban Property Old Tax Assessment Value New Tax Assessment Value Tax Assessment Devaluation $51,100 $22,050 $29,050 Plus 33% $9587 Total Compensation Percentage of Original Tax Appraised Value $38,637 75.7%

Litigation Damages Scenario Westpfahl 1400 Brazil Ave. Well Ban Property Old Tax Assessment Value + 13.5% Damages = 20% 58,000 $11,600 Less fees (33%) $3828 Less Costs 10,000 Net to Owner of 100% payment LESS THAN ZERO Difference ($38,637)

Home Run Damages Scenario Westpfahl 1400 Brazil Ave. Well Ban Property Old Tax Assessment Value + 13.5% 58,000 Less fees (33%) $19,140 Less Costs 10,000 Net to Owner of 100% payment $28,860 Difference ($10,000)

Resolution Commitment to Fair, Transparent Resolution Full transcript from Oct. 6 2014 hearing available through court or at WhirlpoolFortSmith.com

Redevelopment Warehouse: Sale Completed Land donations on Jenny Lind and Ingersoll completed Area 1: Whirlpool intends to retain control to completion remediation Factory: In discussions with multiple interested buyers

Redevelopment Warehouse Sale Key Facts Sale closed on September 26 Included 53-acres and nearly 620,000 sq. ft warehouse Spartan Logistics leader in supply chain solutions 25 years experience 260 employees and operations in 19 cities Site proximity to interstates enables one-day shipping to Texas, Oklahoma and Louisiana Planning investments in property - toward license for foodgrade products Fort Smith city leaders helped to facilitate the sale

Looking Forward Next Steps Toward Continued Progress October November December January Plan Mid October: Install permanent monitoring wells near Northeast Corner (i.e. Boys & Girls Club) Act The Adaptive Remedy Process Do Late October: Complete Active remedy in Area 1 Late October / Early November: Anticipate ruling from Judge Holmes on preliminary approval of class resolution Check Mid-November: 3 rd Quarter 2014 Progress Report Late November / Early December: Northeast Corner Final Report Mid-January: 2014 Annual Report

Together with help from you and ADEQ, we have made forward progress in all areas over the last year. & Whirlpool remains committed to staying in Fort Smith until this issue is resolved. For additional information, visit WWW.WHIRLPOOLFORTSMITH.COM