ANNEXURE-I QUESTIONNAIRE FOR EMPLOYEES PERCEPTIONS ON HRM PRACTICES IN SUGAR INDUSTRIAL UNITS Section-1: 1. What is your name?(optional) 2. What is your designation? 3. What is your age? Under 21 21-30 31-40 41-50 51 or Older 4. What is your gender? Male ( ) Female ( ) 5. What is your highest educational Qualification? Above SSC or Matriculation Diploma/Intermediate Graduation - Technical Graduation- Non Technical Above Graduation and Post Graduation 6. How long have you been working with this organization? 3-5 years 5-8 years 8-12 years 12-16 years More than 16 years 381
Section-2: Please tick ( ) one cell for each statement: S. No Statements SA A N DA SDA Selection & Recruitment 1 Applicants are fully informed about the qualifications required to perform the job before being hired. 2 Applicants undergo a medical test before being hired. 3 Vacancies are filled from qualified employees who are working in the organization. 4 Applicants undergo structured interviews (job related questions, same questions asked of all applicants) before being hired. 5 Applicants for this job take formal test (written or work sample) for selecting applicants for vacancies. 6 Job advertisements in newspapers are used by the company to recruit people. 7 In this organization, there is formal induction, orientation and familiarization process designed to help the new managerial recruits understand the organization. 8 The selection systems followed in our organization are highly scientific and rigorous. 9 Selection system in our organization selects those having the desired knowledge, skills and attitudes. Training & Development practices 1 Our organization conducts extensive training programs for its employees in all aspects of quality.. 2 Was selected because the programme objectives suit my job needs most. 3 I have training opportunities to learn and grow 4 Training needs are identified through a formal performance appraisal mechanism. 5 Sent for the training as a ticket for promotional purposes. 6 The objective of the training programmes is complete understanding of different management functions in its totality. 382
7 Training needs identified are realistic, useful and based on the business strategy of the organization. 8 Number of decisions taken without referring to higher authorities. 9 Efficiency in dealing with problems involving human relations. 10 The training programmes has improved my decision-making skills 11 I feel more confident and better equipped to act as a leader and handle conflicting situations. 12 My working relationship between my associates and colleagues in other departments has improved. 13 I feel better equipped to tackle unexpected events with skill and confidence. Performance evaluation practices 383 1 The performance appraisal is fair. 2 There is a formal & written performance Appraisal system. 3 I am informed that how my performance is evaluated 4 I receive feedback of performance evaluation results about myself. 5 Performance of the employees is measured on the basis of objective quantifiable results. 6 Appraisal system in our organization is growth and development oriented. 7 Appraisal system has a strong influence on individual and team behavior. 8 Employees are provided performance based feedback and counseling. 9 The appraisal data is used for making decisions like job rotation, training and compensation. 10 The objectives of the appraisal system are clear to all employees. Promotion Practices 1 Company has a written promotion policy 2 Job promotions are fair and equitable 3 Priority is given for seniority in promotion decision 4 Priority is given for merit in promotion decisions
Grievances handling system 1 There are formal procedures for handling grievances 2 My supervisor handles my work-related issues satisfactorily 3 My supervisor is available to me when I have questions or need help 4 My supervisor delegates work effectively Career Planning 1 Individuals in this organization have clear career paths. 2 Employee s career aspirations within the organization are known by his/ her immediate superior. 3 Employees in our organization have more than one potential position for promotion. 4 Individual and organization growth needs are matched in this organization. 5 Our organization plans for the career and development of employees. 6 Our organization prefers an internal employee whenever a vacancy exists. 7 Each employee is aware of his/her career path in the organization. Job Satisfaction/ Motivation 1 I am satisfied with the information I receive from my supervisor about my performance. 2 I am satisfied with the variety of activities my jobs offers. 3 I am satisfied with the freedom I have to do what I want on my job. 4 I am satisfied with the opportunities my job provides me to interact with others. 5 My job has enough opportunity for independent thought and action. 6 I am satisfied with the opportunities my job gives to complete the task from beginning to end. 7 I am satisfied with the pay I receive for my job. 8 I am satisfied with the security my job provides me. Organizational Commitment 384
1 I am willing to put in a great deal of effort beyond that normally expected in order to help this organization be successful. 2 I feel very little loyalty to this organization. 3 I would accept almost any type of job assignment in order to keep working for this organization. 4 I find that my values and the organization s values are very similar. 5 This organization really inspires the very best in me in the way of job performance. 6 It would take very little change in my present circumstances to cause me to leave this organization. 7 I am extremely glad that I chose this organization to work for, over others I was considering at the time I joined. 8 There s not too much to be gained by sticking with this organization indefinitely. 9 For me this is the best of all possible organizations for which to work. Note: SA: Strongly agree; A: Agree; N: Neutral; DA: Disagree; SDA: Strongly Disagree 385
ANNEXURE-II QUESTIONNAIRE FOR ENTREPRENEURS PERCEPTIONS ON HRM PRACTICES IN SUGAR INDUSTRIAL UNITS 1. Age of Employers a) Less than 25 years b) 25-35 years c) 35-45 years d) 45 and above 2. Academic Background of Employers a) Up to higher secondary b) Diploma c) Degree / P.G.(Technical ) d) Degree (Non- Technical ) 3. Selection Criteria of Staff in Organizations a) Qualification and experience b) Experience only c) Any other (specify) 4. Problems Faced in Recruiting and Retaining People a) High expectations of qualified people b) New recruits are foot-lose c) Competitors pirating experienced people by offering higher emoluments etc. d) Any other 5. Production Performance-Reasons for Deviation In Realization Ratio a) Labour shortage b) Labour unrest c) Non-availability of material inputs d) Government policies e) Changes in demand f) Changes in supply situation due to to glut g) Lack of adequate finance h) Technological changes i) Improper planning of product range j) Other (specify) 6. Welfare Facilities Benefits Provided to Staff a) Provident fund b) ESI/ Medical reimbursement c) Conveyance facility d) Gratuity e) Educational allowance for self or children employee f) HRA g) Advances h) Canteen facility i) Others/ if any specify 386
7. Common Grievances of Employees a) Revision of pay scale b) Creation of promotional opportunities c) Union Recognition d) Job security e) Incentives / bonus f) Provision of training for updating skills g) Others, If any, specify 8. Form of Workers Participation Preferred a) Sharing information b) Consultation c) Decision making d) Profit sharing 387