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Business Information Pack

Zero Waste Scotland Ground Floor Moray House Forthside Way Stirling FK8 1QZ Tel: 01786 433 930

Introduction Zero Waste Scotland is the organisation charged with delivering a range of support programmes, campaigns and other interventions to help people and organisations on the journey to Zero Waste. Zero Waste an Economic and Resource Plan Scotland s Zero Waste Plan set out a new vision to shape Scotland s approach to waste: wasting as little as possible and recognising that every item and material we use, either natural or manufactured, is a resource which has a value. It is an economic strategy and a resource strategy - not simply a waste strategy. The intention is to make the most efficient use of resources by minimising Scotland s demand on primary resources, and maximising the reuse, recycling and recovery of resources instead of treating them as waste. The work of Zero Waste Scotland includes wider opportunities to stimulate innovation in remanufacturing, and increasingly sophisticated forms of product refurbishment and reuse. The long-term objective is enabling a shift toward designing out wasted materials, energy and pollution, and designing in reassembly or remanufacturing and useable by-products. Resource Efficient Scotland is a programme of Zero Waste Scotland designed to help the public, private and third sectors reduce costs by implementing resource efficiencies in energy, water, raw materials and waste management. Resource Efficient Scotland offers free advice and technical support as well as the sharing of best practice and new technologies. Advice and support: This service provides free advice, support, training and access to funding to help organisations implement resource efficiency measures. On-site consultancy and support for implementation is available. Freephone 0808 808 2268 Sector Programmes: These programmes are supported by a framework of consultants covering key sectors. Activities are undertaken at a more strategic level around specific resource-use hotspots, such as the energy performance of buildings or reducing food waste in the hospitality sector. Innovation: Development of new resource-efficient products & technologies, business models, working practices and de-centralised renewable energy infrastructure to encourage a circular economy for Scotland.

20% The Public Sector in Scotland represents over 20% of national output Sector Programme Public Sector The public sector in Scotland is committed to acting as an exemplar of energy efficiency and founding the blueprint of a low carbon Scotland. The Public Sector in Scotland represents over 20% of national output and has the potential to influence private industry through the procurement of resource efficient products and services. Embedding resource efficiency within the Public Sector in Scotland will make a significant contribution to the achievement of the Scottish Government s strategic economic objectives, climate change, energy efficiency and zero waste targets. Resource Efficient Scotland is working with organisations across Team Scotland. The largest organisation groups belong to Local Authorities, NHS Scotland, National Agencies and Scotland s Blue Light services. Our public sector team support work has identified m s in potential cost savings in energy, water and waste use. As well as strategic resource management support we have offer strategic support for resource-use hotspots. We have commissioned technical studies, the outcome of which has clearly identified the issues facing organisations when reducing energy use and improving the efficiency of their buildings and processes. But more importantly, we have insight to the solutions.

78% Sector Programme Tourism, Hospitality and Events Hospitality, Tourism and Events are priority sectors for the Scottish Government. Tourism alone is a huge contributor to the Scottish economy. The sector has grown significantly in recent years, with further growth projected. Estimates suggest, for example, that volumes at Scottish airports could treble to 50 million passengers over the next five years. Around 20,000 different tourism-related businesses currently operate within the sector and these also feed into other sectors such as food and drink, retail, transportation and construction. In 2011, almost 16 million overnight tourism trips were taken in Scotland, for which visitor expenditure totalled over 4.5 billion. The Hospitality, Tourism and Events sector is also responsible for consuming a significant amount of resources. With an upward trend of increasing material and energy costs, it is imperative for the Scottish economy, that the entire Hospitality, Tourism and Events supply chain implement resource efficiency measures, to retain their economic competitiveness. Work with us The Resource Efficient Scotland programme is supporting the entire sector, from five star hotels to quick service restaurants, to increase profits and adopt more circular practices in resource use. The advice and support service are working with hundreds of businesses in the sector. In Hospitality, 78% of total identified savings come from reductions in heating and lighting. The programme is working to reduce energy and water in manufacturing and processing and reduce food and packaging waste for the wider associated supply chain. There will also be on-going support for WRAP s UK-wide Hospitality and Food Service (HaFS) Voluntary Agreement. The long term ambition is to make the Scottish Hospitality, Tourism and Events sector an international leader in resource efficiency and embed resource efficiency within existing sector support bodies, to enable delivery of key skills and knowledge as a core business skill. In Hospitality, 78% of total identified savings come from reductions in heating and lighting.

The Food and Drink sector generated 11.8 billion in 2009 and employs more than 360,000 people. Sector Programme Food and Drink A priority economic sector for the Scottish Government, Food and Drink generates 11.8 billion and employs more than 360,000 people (2009). Food and drink manufacturing has grown significantly in recent years, securing exports valued over 5 billion per annum. This is one of Scotland s most resource and carbon-intensive business sectors. As such we offer targeted strategic support. With an upward trend of increasing material and energy costs, it is imperative for the Scottish economy that the entire food and drink supply chain, from farm to retail, implement resource efficiency measures to retain economic competitiveness What we can do for you We can offer strategic support with a dedicated Key Account Manager with a focus strategic support for resource-use hotspots. For example we have worked with the Scottish Bakers Association on staff engagement and sector development. Our Resource Efficient Scotland programme for the Food and Drink sector aims to reduce food and packaging waste both in the home and in the food and drink supply chain We support Scottish Government policies. Those related to the sector include; Zero Waste Plan, Safeguarding Scotland s Resources consultation, Waste (Scotland) Regulations 2012 and the Climate Change (Scotland) Act 2009.

Sector Programme Construction Resource efficient construction makes best use of materials, water and energy over the lifecycle of built assets to minimise embodied and operational carbon. The construction industry is the single largest producer of waste in Scotland 44% of the total of Scotland s waste. 26% alone is waste packaging while 13% is discarded raw materials. Resource efficient construction makes best use of materials, water and energy over the lifecycle of built assets to minimise embodied and operational carbon. Resource efficient construction is achieved by using resources at their highest potential throughout the lifecycle in product manufacture, design, construction, operation, refurbishment, and at end of life. Business benefits of resource efficient construction include: Cost savings; Risk reduction; Opportunities for innovation; Compliance with regulations, standards and planning requirements; Supporting industry objectives; and Improved reputation. Resource efficient construction prioritises reducing materials consumption and wastage; increasing re-use and recycled content (including enabling re-use and recyclability at end of life); using products and resources with lower embodied carbon and embodied water, and no scarcity or source security issues; reducing energy and water use during construction; and enabling energy efficiency and water efficiency in use. Resource Efficient Scotland is working closely with construction companies, architects, material producers and procurers of buildings to foreground the importance of designing buildings to be efficient in construction as well as in use. Working closely with strategic partners the programme will focus on developing BREEAM and encouraging the adoption of the standard plus the development and adoption of deconstruction index to encourage builders to consider operational carbon during the whole life of buildings. The construction industry is the single largest producer of waste in Scotland 44% of the total of Scotland s waste.

The free resource efficiency audit is an ideal opportunity to understand your opportunities Sector Programme Advice and Support Service The Resource Efficient Scotland advice and support service provides free help to all businesses whatever the size or sector. This is provided through a combination of telephone, on-site and web-based services. Businesses can call for free on 0808 808 2268 and get technical advice, speaking to our implementation or specialist advisors. Online there is a wealth of case studies, tips and web-based tools. The Savings Finder Tool helps you target savings and generates a simple resource efficiency plan. Other tools and fact sheets cover; running a green office, keeping working environments at appropriate temperatures, how to check bills and take a baseline, identifying quick water savings, measuring and monitoring waste and water usage, setting up a recycling system, setting up a green team, reducing lighting costs, developing and environmental policy, conducting an energy audit, improving office procurement and more. Resource Efficiency Audits Audits are designed to highlight and organisation s greatest potential from no- and low-cost quick wins, to longer term improvement projects. If an organisation is just beginning the resource efficiency journey, the free resource efficiency audit is an ideal opportunity to understand opportunities, prioritise projects, and effectively kickstart cost savings. Organisations who ve already made initial improvements will still benefit from the audit, helping to identify further opportunities and plan next steps. Site visits for the audit typically lasts between two and three hours, allowing our advisors to conduct in-depth, structured reviews of key operational areas and processes. Once the audit is completed, a free report details key actions to take to unlock savings with energy, water and raw materials. The report also contains clear signposts to further advice, support and funding that will with effective implementation.

42% Making a Difference The Scottish Government is committed to reducing greenhouse gas emissions set out in the Climate Change (Scotland) Act 2009. Low Carbon Scotland: Meeting our Emissions Reduction Targets 2013-2027 (RPP2) sets out a target reduction in emissions of 42% by 2020 and a largely decarbonised electricity generation sector by 2030. To get there, the Scottish Government champions actions which are sustainable, cost effective, inclusive, fair, transparent and deploy diverse technologies. Safeguarding Scotland s Resources Resource Efficient Scotland is acting to support all Scottish industries to contribute to these and all low carbon targets to not only reduce environmental impacts but to secure the energy and material resources for Scotland for the future. Since Resource Efficient Scotland was launched in April 2013, more than 17,000 private businesses have accessed advice from the support service. More than 600 site visits have taken place, with specialists visiting businesses to provide on the ground support for specific circumstances. Identified potential savings across all of these businesses is more than 2million a large potential saving to businesses in money terms as well as a reduction in energy and materials wasted.

Typical savings: 858 Improved effluent 2304 7486 2632 3313 Reduced raw materials Reduced water usage Reduced waste to landfill 4295 Reduced energy Better legislative compliance In the public sector, more than 60 support projects have taken place. Technical or strategic resource management support includes: Boiler replacement and optimisation; General energy efficiency measures in schools, libraries, leisure centres and other public buildings; Solar PV / biomass; LED street lighting; Energy Efficient lighting support (external / internal); Introduction and optimisation of Building Management Systems; Development of best practice guidance / tools in bulking of recycled materials, water efficiency, procurement, food waste collections; Training and resources in behaviour change for staff. Across the public sector in 2013, including NHS Scotland, potential cash savings of more than 1.5million have been identified as well as thousands of tonnes of CO2.

The recently published paper Safeguarding Scotland s Resources clearly define the issue and the need for action:

Frequently Asked Questions Q. What is Resource Efficient Scotland? A. Resource Efficient Scotland is a programme delivered by Zero Waste Scotland on behalf of the Scottish Government covering energy (including renewables), water, raw materials and waste management. Q. Why did this programme form? A. The Scottish Government is committed to reducing greenhouse gas emissions set out in the Climate Change (Scotland) Act 2009. To meet these targets, the government funds a number of organisations to support businesses and public sector organisations to reduce their use of resources. Scotland s Zero Waste Plan is intended to create a framework to achieve a zero waste Scotland, where we make the most efficient use of resources by minimising Scotland s demand on primary resources, and maximising the reuse, recycling and recovery of resources instead of treating them as waste. The Scottish Government formed Resource Efficient Scotland in order to create a streamlined, single focus of support to achieve these aims. Q. When did the programme begin? A. Resource Efficient Scotland was launched in April 2013 Q Who does the programme work with? A. Resource Efficient Scotland is organised to engage with all businesses in the private sector and all public and third sector organisations in Scotland. Q. What support is on offer? There are three main elements to the programme: 1. Advice and support service: The service provides free advice, support, training and access to funding to help organisations implement resource efficiency measures. www.resourceefficientscotland.com and Freephone 0808 808 2268 and on-site consultancy and support for implementation is available. 2. Sector Programmes: These programmes are managed by Zero Waste Scotland and supported by a framework of consultants covering each of the key sectors. Activities are undertaken at a more strategic level around specific resource-use hotspots, such as the energy performance of buildings or reducing food waste in the hospitality sector. The Public Sector programmes cover: Local Authorities NHS Scotland Central government and wider public bodies 3. Innovation: Development of new resource-efficient products & technologies, business models, working practices and de-centralised renewable energy infrastructure. Q. What is the advice and support service? A. The service provides a single point of contact for any business wishing to understand more about resource efficiency and how they can take steps to save money. Consultations can range from advice, sign posting to relevant contacts and information to on site consultancy where specialists assess a business and provide detailed analysis of where potential savings can be made. Q. How much does this cost? A. Resource Efficient Scotland is a free service

Q. What sort of onsite consultancy takes place? A. Resource Efficient Scotland will identify with clients when a more detailed analysis would be valuable. These consultations are bespoke depending on the needs of the business or organisation. They usually take the form of on-site surveys and reports which focus on the use of a resource, energy, water, waste or raw materials and make recommendations of the changes that can be made which will reduce waste and provide long term fiscal savings. These reports are then given to the client and published by Resource Efficient Scotland as case study examples. Q. What happens next? A. It is up to the business to accept and act on those recommendations. However as these reports are compiled with the support of the business or organisation, the programme is already seeing these recommendations being accepted and acted upon. Examples of reports and case studies can be found at www.resourceefficientscotland.com\house Q. Is funding available? A. Yes, Resource Efficient Scotland will sign post the private sector to sources of loans and grants. In addition, Resource Efficient Scotland manages an SME loan fund. More information is available at http://www.resourceefficientscotland.com/content/interest-free-loans- %C2%A31000-%C2%A3100000-now-available Q. What about the Carbon Trust? A. When the programme was formed, some of the work originally managed by the Carbon Trust was taken on by Resource Efficient Scotland. The Carbon Trust in Scotland continues to offer paid for support. Q. Who do I speak with? A. If you wish to refer a business to the programme, please ask them to call the helpline 0808 808 2268 and encourage them to visit the website. If you would like to speak with someone for more detailed information about the programme or its current work, please contact Stephen Boyle via email stephen.boyle@resourceefficientscotland.com Q. Are there examples of on-going work? A. Yes, the Resource Efficient Scotland website is being updated regularly with reports and case studies. You can search for case studies and reports which have been conducted with organisations both public and private sectors. These case studies can be searched by topic, for instance energy water or waste or by subject. In construction, Resource Efficient Scotland is running a unique project around resource efficiency in the built environment. The programme commissioned and built a modular building at the BRE Innovation Park in Ravenscraig. This building is an example in resource efficient construction which can be adapted for use by domestic and commercial builders alike. In addition, the building is subject to constant monitoring by Strathclyde University as part of a study into the effectiveness of building technologies. This building can be viewed by appointment by contacting Ben MacCorquodale via email ben.maccorquodale@zerowastescotland.org.uk For more information about the project visit www.resourceefficientscotland.com/house

Campaigns Resource Efficiency Pledge Household recycling rates have leapt to over 40% in the past decade The Pledge programme has been developed to motivate and inspire action on resource efficiency across Scotland and to provide a platform for proactive businesses to gain recognition for their commitment. This was outlined as a key action within the Scottish Government s Safeguarding Scotland s Resources consultation. Most organisations can benefit from becoming more efficient with their use of energy, water and raw materials which can lead to cost savings, often by making relatively small changes to their operations. Any business in Scotland can make a Pledge and, in doing, so be able to demonstrate their commitment to resource efficiency and the environment. Any organisation making a Resource Efficiency Pledge needs to choose between three and six resource efficiency actions to make up their Pledge and they can choose from a list of suggested actions under the headings of business process, staff engagement and supply chain, or they can set their own action(s). Waste (Scotland) Regulations turning waste into resource. Representing the most significant development in recycling that Scotland indeed the UK, has ever seen. The Regulations are designed to help us realise the true value in our waste which is currently being thrown away. Scotland is currently paying 95 million in landfill taxes to throw away recyclable materials, valued at 97 million. Regulations also offer an economic opportunity by creating high quality secondary materials for much needed manufacturing investment opportunities in Scotland and have the potential to create green jobs. Further, the Regulations will help us reach the ambitious target of 70% recycling of all waste by 2025. The Regulations are step change for industry, with waste now considered resources. Now in effective, as of 1 January 2014, the Regulations were passed in Parliament in 2012. The principal regulator for waste and the requirement to recycle is SEPA who have worked hand in glove with Zero Waste Scotland, Local Authorities (who also have an enforcement role) and industry. SEPA have a centre stage role in ensuring businesses are compliant. Organisational impact Household recycling rates have leapt to over 40% in the past decade and accounts for just over 16% of all waste produced in Scotland. And our food waste problem is significant with 2.1 million tonnes of food waste are created annually, of which the commercial and industrial sector contributes 74% compared to households at 25%. The zero waste society ideal can only be achieved with the active participation of organisations. 40%

Scotland s Resource Sector Commitment is designed to set consistent standards for business waste collections The Regulations in summary: As of 1 January 2014 All businesses and organisations present key recyclable material for collection Food waste businesses producing over 50kg of food waste per week to present it for separate collection Local authorities to provide a basic recycling service to all households A ban on material collected for recycling going to landfill or incineration From 1 January 2016 Food waste businesses producing over 5kg of food waste per week to present it for separate collection A ban on the use of macerators to discharge food waste into the public sewer Local Authorities to offer a food waste recycling service in non-rural areas from 1 January 2016 From 1 January 2012 A ban on municipal biodegradable waste going to landfill A wealth of resources are available online and include FAQs, a poster creator tool, video case studies and more. Choosing a quality waste contractor Scotland s Resource Sector Commitment is designed to set consistent standards for business waste collections and to help deliver the country s zero waste targets. Organisations engaging with waste contractors who are signatories can expect that they will: Be provided with high quality recycling services Be given advice on preventing waste and using resources efficiently Have user-friendly contracts and charging structures Be able to provide feedback A tool, the Business Resource Centre helps organisations source waste management services, including recycling and reuse businesses, operating in their local postcode area.

1 Single Use Carrier Bags Charge (Scotland) Regulations 2014 The Scottish Parliament is scrutinising legislation that would require ALL retailers (food and nonfood) to charge a minimum of 5p for each new single-use carrier bag (including paper, those made from some plant based materials and plastic). If the legislation is passed by the Scottish Parliament, the charge would be effective from 20 th October 2014. Modelled on the successful Welsh Regulation the charge aims to encourage bag re-use, getting shoppers into the habit about reusing bags in order to prevent litter and combat our throwaway culture. Under the draft regulations all retailers have a requirement to charge for single use carrier bags and those with 10 or more full time employee equivalents are also required to keep, retain and supply information on the number of bags supplied and money received. Our role at Zero Waste Scotland will be to deliver a business engagement campaign to raise awareness of the new Regulations, working alongside Scottish Government who are delivering the consumer campaign. Draft versions of some of this support, including a Retail Guidance document that centralises information and online FAQs that enable retailers to get quick answers to specific questions, can be found at the below website. Final versions of these tools and other supporting material will be developed when and if these regulations are passed by Parliament. Please visit www.carrierbagchargescotland.org.uk for more information and to access supporting materials.

Resource Efficient House The Resource Efficient House is a ground-breaking project which aims to promote and encourage the construction of sustainable and affordably constructed family homes across the country. The building, opened by the Cabinet Secretary for Rural Affairs and Environment, Richard Lochhead, in September 2013, is a key feature and visitor attraction within the BRE Innovation Park at Ravenscraig which is the national hub for construction industry innovation located within one of Scotland s largest ever regeneration zones. Our two main aims of the project: to demonstrate how resource efficient construction will lower the running costs of homes and significantly reduces the material consumption and waste generation of the construction industry. The Resource Efficient House is a contemporary, three-bedroom home which has been awarded not only the Gold Standard but Platinum Aspect 1 as a zero carbon house. Built using modern methods of construction, the Resource Efficient House demonstrates an affordable and flexible design which can be replicated by house builders and utilised by both public and private housing sectors. Every element of this net zero carbon house has been created with the need to lessen our impact on the environment. With careful selection of materials and inclusion of various green technologies, this house is highly energy efficient and affordable to live in. Summary of performance and features: Dwelling Emission Rate is less than zero (-0.47) meaning a net carbon zero building, exceeding Gold and Platinum levels. Predicted energy consumption per annum for space heating = 19.39 kwh/m²/year. Predicted energy demand met through renewable source (Air Source Heat Pump - ASHP) = 85% approximately Photovoltaic panels on the roof and part of the balcony canopy: 9 x 250Wp REC polycrystalline panels within a roof-mounted array, producing up to 2.25kWp; 9 x Polysolar 90Wp thin film integrated photovoltaic panels, producing up to 0.18Wp Ventilation - Mechanical ventilation with heat recovery throughout. Water harvesting - rainwater harvesting by means of a reused whisky barrel acting as a waterbutt. Waste water - Grey water recycling system used to collect waste water from the upstairs bathroom and shower and use this for toilet flushing and partial heat recovery to pre heat DHW cylinder. LED lighting and reused / remanufactured furniture used throughout. Every element of this project has been created with the need to lessen our impact on the environment whilst highlighting the ease of mainstream repeatability. With careful selection of materials and inclusion of various green technologies, this house is highly energy efficient and affordable to live in. The Resource Efficient House demonstrates an affordable and flexible design which can be replicated by house builders in Scotland and beyond. This building can be viewed by appointment by contacting Ben MacCorquodale via email ben.maccorquodale@zerowastescotland.org.uk For more information about the project visit www.resourceefficientscotland.com/house Every element of this project has been created with the need to lessen our impact on the environment

Business Resources Construction Material Exchange Resource Efficient Scotland have launched an online re-use tool for the construction sector to support the exchange of materials. By finding new customers for unwanted materials, waste can be diverted from landfill and expensive disposal charges reduced. The Construction Material Exchange is another key tool to support the Zero Waste Scotland delivery plan which aims to ensure no materials fall out of the economy. Click to access the Construction Material Exchange. Online Recycled Aggregate Supplier Directory - Recycle Week is a great time to promote the use of recycled materials. If you are in the construction sector why not highlight this service which aims to showcase best practice and instil confidence in buyers of recycled aggregate? All suppliers listed in the directory have been independently inspected and assessed by TRL (Transport Research Laboratory), and are subject to regular reviews by Zero Waste Scotland to demonstrate their compliance. Click to access the Aggregates Quality Protocol Supplier Directory. Savings Finder Tool - Create a free report on your savings opportunities. Use The Savings Finder and within minutes you will have a free report highlighting the energy, water and raw material cost savings that you could make in your organisation. Find out how you currently measure up -think you are using energy, water and raw materials efficiently and that you have no money to save? Try The Savings Finder and find out if you are right. Get a free resource efficiency action plan detailing step-by-step actions to save you money with signposts to the latest free tools, resources and funding. Click to access the Savings Finder Tool. Zero Waste Scotland provides grant support to stakeholders to contribute towards the delivery of the Scottish Government s Zero Waste Plan and associated policy areas in Scotland through the promotion of recycling and resource efficient behaviours. Details of our current funds are available from the Zero Waste Scotland website Resource Efficient Scotland have published e-learning tools to sustainable procurement covering Maintenance and Refurbishment, Catering and Food Service and Waste Management for the public sector. Click to access e-learning modules Key websites www.zerowastescotland.org.uk www.resourceefficientscotland.com http://pledge.resourceefficientscotland.com/ www.districtheatingscotland.com web links Scotland s Zero Waste Plan: http://www.scotland.gov.uk/publications/2010/06/08092645/11 District Heating Action Plan: http://www.scotland.gov.uk/publications/2013/06/7473 Safeguarding Scotland s Resources: http://www.scotland.gov.uk/publications/2013/10/6262/2 The Circular Economy from Consumer to User http://www.youtube.com/watch?v=cd_isktgaf8 What is the Circular Economy 100. http://www.youtube.com/watch?v=zkosmxxfeoy The Circular Economy http://www.youtube.com/watch?v=n-cwarrlh3k