Faculty of Economics & Business Syllabus For Post Graduate Diploma in Personnel Management & Industrial Relations (P.G.D.P.M & I.R) Examination: 2013 GURU NANAK DEV UNIVERSITY AMRITSAR Note: (i) Copy rights are reserved. Nobody is allowed to print it in any form. Defaulters will be prosecuted. (ii) Subject to change in the syllabi at any time. Please visit the University website time to time.
1 Course Scheme 1. Management and Organisation Behaviour (Same as I of DMM). 2. Business Economics and Statistics (Same as II of DMM). 3. Personnel Management and Labour Welfare (Same as V of DBM). 4. Labour Legislation and Industrial Relations. 5. Collective Bargaining. 6. Optional : One of the following: i) Organisation Development. ii) iii) Computer Programming for Business-II. Project Report.
2 Paper I Management and Organisation Behaviour Time: 3 Hours Total Marks: 100 Theory: 80 Int. Ass. : 20 Note: The question paper covering the entire course shall be divided into three sections as follows: - Section A: It will consist of 8 very short answer questions with answer to each question upto five lines in length. All questions will be compulsory. Each question will carry 2 marks total weightage being 16 marks Section B: It will consist of short answer questions with answer to each question upto two pages in length. Twelve questions will be set by the examiner and eight will be attempted by the candidate. Each question will carry 4 marks. The total weightage of the section shall be 32 marks. Section C: It will consist of essay type questions with answer to each question upto 5 pages in length. Four questions will be set by the examiner and the candidate will be required to attempt two. Each question will carry 16 marks, total weightage of the section being 32 marks. Part I Management Definition, Functions, Nature, Principles Vs. Administration, different Schools of Management. Planning Importance, Steps in Planning, type, policy and Strategy formulation making, Planning Effective Objectives Hierarchy of objectives, Management by objectives (M.B.O.) Decision making process, Rationality concept of decision making, effect of Environment of decision making. Quantitative methods in decision making.
3 Organising Principles, features, various forms. Delegation, Decetralisation and Centralisation Concept, Principles, Problems, Merits and demerits. Departmentation, Span of Management. Straffing Importance of human factor, Manpower planning Process, Training and Development methods. Part II Directing Communication, its meaning, process, types, barriers and solutions. Motivation, its meaning, Importance, Maslows need hierarchy, Herzbergs Theory and Theory X and Y. Leadership, Meaning, importance, Styles of Leadership and Managerial Grid. Controlling Importance and process, Traditional and Modern techniques of control. Behaviour Groups in organisation. Conflicts and organisational change and development. Recommended Readings: 1. Harold Koontz and Heinz Weihnih, Essentials of Management: An International Perspective, New Delhi, McGraw Hill, 2007. 2. Stephen P. Robbins, David A Decanzo, Fundamental of Management, New Delhi, Pearson Education, 2001. 3. Steven L. McShane, Mary Glinow, Sharma, Oganisational Behaviour, New Delhi, Tata McGraw Hill, 2007. 4. Jerald Greenberg & Robert A Baron, Behviour in Organisations, New Delhi, Pearson Education, 2004.
Paper II 4 Business Economics and Statistics Time: 3 Hrs. Max. Marks: 100 Theory: 80 Internal Asst.: 20 Note: - Candidates are allowed the use of simple (non-scientific) calculator. Section A: It will consist of 8 very short answer questions with answer to each question upto five lines in length. All questions will be compulsory. Each question will carry two marks total weightage being 16 marks Section B: It will consist of short answer questions with answer to each question upto two pages in length. Twelve questions will be set by the examiner and eight will be attempted by the candidate. Each question will carry 4 marks. The total weightage of the section shall be 32 marks. Section C: It will consist of essay type questions with answer to each question upto 5 pages in length. Four questions will be set by the examiner and the candidate will be required to attempt two. Each question will carry 16 marks, total weightage of the section being 32 marks. Part I Economics Utility Analysis Demand Analysis Indifference Curve Analysis: Revealed Preferences Theory: Introduction, Nature and Scope of Economics. Concept of Utility, marginal and total Utility. Law of Diminishing Marginal Utility, Law of Equi Marginal Utility. Law of Demand, Elasticity of demand, and methods for measuring elasticity. Demand Forecasting methods and Importance. Definition, Properties, Price Line Price Substitution and Income effect derivation of demand curve from indifference curve, comparison with utility analysis. Meaning and Importance, Superiority over indifference curve analysis.
5 Cost Theory Market conditions Environment Types of costs, short and long period cost functions. Price determination under perfect and imperfect competition. Social responsibility of Business. Ownership and size, Public Enterprises, Government and Business. Part II Statistics Sampling: Measures of Central Tendency: Definition, uses and Limitations. Data Collection, various sources of data collection, questionaire, Schedule,. Classification and Tabulation of Data. Meaning, Importance and Limitation, various techniques and sampling decision. Mean, Median, Mode, Dispersion, Correlation and index number, Linear Programming. Recommended Readings: 1 Koutsoyiannis,A., Modern Micro Economics, Palgrave Macmillan, Publishers, New Delhi, 2004. 2 Ahuja, H.L., Advanced Economic Analysis, S. Chand & Co. Ltd., New Delhi, 2006. 3 Gupta, G.S., Managerial Economics, Tata McGraw Hill, New Delhi, 2008 4 Gupta, S.P., Statistical Method, Sultan Chand and Sons, Delhi, 2006. 5 Mehta, P.L., Managerial Economics 4 th Edition, Prentice Hall of India Pvt. Ltd., New Delhi, 2007.
Paper III 6 Personnel Management and Labour Welfare Time: 3 Hrs. Max. Marks: 100 Theory: 80 Internal Asst.: 20 Note: - Candidates are allowed the use of simple (non-scientific) calculator. Section A: It will consist of 8 very short answer questions with answer to each question upto five lines in length. All questions will be compulsory. Each question will carry two marks total weightage being 16 marks Section B: It will consist of short answer questions with answer to each question upto two pages in length. Twelve questions will be set by the examiner and eight will be attempted by the candidate. Each question will carry 4 marks. The total weightage of the section shall be 32 marks. Section C: It will consist of essay type questions with answer to each question upto 5 pages in length. Four questions will be set by the examiner and the candidate will be required to attempt two. Each question will carry 16 marks, total weightage of the section being 32 marks. Personnel Management Part I The background, functions, organisation structure and its relation with other departments. Manpower planning, Recruitment, Selection and Introduction. Training and development of man power staff Appraisal. Job description, specification and Evaluation. Basis of Remuneration and Incentive System, Fatique, accidents, absenteeism and labour turnover. Time keeping manuals of personnel work. Records for Personnel Management. Work study for staffing in Industry and office.
7 Part II Labour Welfare Meaning, Definition, Scope, Theories, Principles and approaches Limitations & History Statutory and non statutory Labour welfare: India mural & extra mural welfare. Agencies of labour welfare : State, Employer, trade unions, Voluntary Agencies(NGO s ILOILC) Role, Qualifications, Functions, Duties of Labour Welfare Officer & Differences between Personnel Manager & Welfare Officers Recommended Readings: - 1. Sinha, P.R.N. et.al., Industrial Relations, Trade Unions and Labour Legislation, Pearson Educations, 2 nd Impression 2008. 2. Ratnam Venkata, C.S. Industrial Relations, Oxford Higher Education, 6 th Impression 2008. 3. Memoria, Memoria & Gankar, Dynamics of Industrial Relations, Himaliya Publication House Ed. 15 th, 2007. 4. Sen, R, Industrial Relations in India Shifting Paradigms, McMillan Business Books, 2007. 5. Sirvastava, S.C. Labour Law in Factories, Mines, Plantations, Transports, Shops and other Industrial Establishments, Prentice Hall of India, New Delhi, 1992. 6. Vaid, K.N., Labour Welfare in India, Shri Ram Centre for Industrial Relation, New Delhi, 2007.
8 Paper IV Labour Legislation and Industrial Relations Time: 3 Hrs. Max. Marks: 100 Theory: 80 Internal Asst.: 20 Note: - Candidates are allowed the use of simple (non-scientific) calculator. Section A: It will consist of 8 very short answer questions with answer to each question upto five lines in length. All questions will be compulsory. Each question will carry two marks total weightage being 16 marks Section B: It will consist of short answer questions with answer to each question upto two pages in length. Twelve questions will be set by the examiner and eight will be attempted by the candidate. Each question will carry 4 marks. The total weightage of the section shall be 32 marks. Section C: It will consist of essay type questions with answer to each question upto 5 pages in length. Four questions will be set by the examiner and the candidate will be required to attempt two. Each question will carry 16 marks, total weightage of the section being 32 marks. Labour Legislation 1. Indian Factories Act, 1948. 2. The Trade Union Act, 1926. Part-I 3. The Industrial Employment (Standing Orders) Act, 1946. 4. The Industrial Disputes Act, 1947. 5. The Payment of Wages Act, 1936. 6. The Minimum Wages Act, 1948. 7. The Payment of Bonus Act, 1965.
9 8. The Payment of Gratuity Act, 1971. 9. Workmen s Compensation Act, 1923. 10. Child Labour (Prohibition & Regulation) Act, 1986. 11. Contract Labour (Prohibition and Regulation) Act, 1986. Industrial Relations: Part-II Industrial Relations defined, Industrial Relations in historical perspective, Industrial Relations Policy and the Five Year Plans: Industrial Relations and the National Commission on Labour. Causes and effects of industrial disputes, Analysis of Industrial disputes in India by causes, by result by sectors, by industries, by state and control sphere. Methods of Settlement of Disputes, joint consultation at National Level, Industry Level and Unit Level. Collective bargaining, Conciliations Arbitration, Adjudication. Trade Unions; History of Trade Unionism in India, Trade Union Structure; Trade Union Financing; Role and function of Trade Union. Closed shop, open shop Union, organisation, check off; National Trade Employer s Organisations. Code of Discipline and Grievances Handling proceedings. Recognition of Unions; Unfair Labour practices, The Trade Union s Rivalary, Certifications and Interpretation Standing Orders. Forms of workers participation in Management at Global Level: UK, Germany, Japan and USA. Workers Participation in Management with special reference in India
Suggested Readings: 10 1. Gaiye, B.R., Law and Procedure of Departmental Enquiry in Private and Public Sector, Eastern Law, Lucknow, 1994. 2. Senge, P., The Fifth Discipline: The Art and Practice of the Learning Organization, London, Century, 1992. 3. Sinha, P.R.N. et.al., Industrial Relations, Trade Unions and Labour Legislation, Pearson Educations, 2 nd Impression, 2008. 4. Ratnam Venkata, C.S., Industrial Relations, Oxford Higher Education, 6 th Impression, 2008. 5. Memoria, C.B. & Memoria Gankar, Dynamics of Industrial Relations, Himaliya Publication House, Ed. 15 th, 2007. 6. Sen, R, Industrial Relations in India Shifting Paradigms, McMillan Business Books, 2007. The list of cases and specific references including recent articles will be announced in the class at the time of launching of the course.
11 Paper V Collective Bargaining Time: 3 Hrs. Max. Marks: 100 Theory: 80 Internal Asst.: 20 Note: - Candidates are allowed the use of simple (non-scientific) calculator. Section A: It will consist of 8 very short answer questions with answer to each question upto five lines in length. All questions will be compulsory. Each question will carry two marks total weightage being 16 marks Section B: It will consist of short answer questions with answer to each question upto two pages in length. Twelve questions will be set by the examiner and eight will be attempted by the candidate. Each question will carry 4 marks. The total weightage of the section shall be 32 marks. Section C: It will consist of essay type questions with answer to each question upto 5 pages in length. Four questions will be set by the examiner and the candidate will be required to attempt two. Each question will carry 16 marks, total weightage of the section being 32 marks. Part I 1. Evaluation, Growth, development, meaning, characteristics, Significance and objective of collective bargaining, recognition of trade unions, struggle for recognition and rivalry between unions. 2. Subject matter of collective bargaining and agreements, Pre requisites for success environmental climatic and psychological factors. 3. State and collective bargaining, arbitration and collective bargaining, place and flow of compulsory arbitration, functions and effects of compulsory arbitration, regulation of fair wages, Fair Wages in government contracts.
12 Part II 4. Union approach to collective bargaining, economic and non economic goals, determination of goals, union bargaining, weapons and strategy, management approach to collective bargaining, determination factors bargaining weapons, Lock outs, discharge, promotion public appeals, personnel techniques to mix loyalty of workers, Industrial unrest and Industrial conflict conflictive pattern of industrial relations. 5. Non union members and collective bargaining implementation or agreements, voluntary procedure in settlement of dispute, industrial relations and collective bargaining; role of state; management workers and Unions in future development of collective bargaining. Suggested Readings: 1. Mills, D.Q., Labour Management Relations, McGraw Hill, International Editions, 1997. 2. Katz & Kochan, An Introduction to Collective Bargaining & Industrial Relations, McGraw Hill International Editions, 2006. 3. B.N. Shukla & Bimla Shukla, Collective Bargaining, Tata McGraw Hill Publication House, New Delhi, 1992. 4. ILO: Collective Bargaining- A Workers Education Manual, Geneva, 1972. 5. ILO: CB and Challenge of New Technology, Geneva, 1972. 6. ILO: CB in Industrialized Market Economies, Reappraisal, Geneva, 1980. 7. ILO: Worker s Participation in Decisions with Undertakings, Geneva, 1986. 10. B.R. Patil, Collective Bargaining- Perspectives and Practices, University Press (India Ltd.), Madras, 1993.
13 Paper VI (i) Organization Development Time: 3 Hrs. Max. Marks: 100 Theory: 80 Internal Asst.: 20 Note: - Candidates are allowed the use of simple (non-scientific) calculator. Section A: It will consist of 8 very short answer questions with answer to each question upto five lines in length. All questions will be compulsory. Each question will carry two marks total weightage being 16 marks Section B: It will consist of short answer questions with answer to each question upto two pages in length. Twelve questions will be set by the examiner and eight will be attempted by the candidate. Each question will carry 4 marks. The total weightage of the section shall be 32 marks. Section C: It will consist of essay type questions with answer to each question upto 5 pages in length. Four questions will be set by the examiner and the candidate will be required to attempt two. Each question will carry 16 marks, total weightage of the section being 32 marks. Part I The Concept Nature, Origin, Meaning and definition of O.D. Need for O.D., The Process of O.D., Collection of data, diagnosis, planning Intervention. Strategies and Tactics of O.D. planned change. Method of O.D. Laboratory method, for Transactional Analysis.
14 Part II Managerial Grid, Management by objectives Methods Team Development. Process Consultation, Organisation Development Strategies at work. Critical evaluation of organisation development, conditions and techniques, future prospects, Indian experience in O.D. Suggested Readings: 1. Abad, Ahmad. Etc., Developing Effective Organization, New Delhi, Sri Ram Centre for Industrial Relations, 1980. 2. De Nitish, Alternative Designs of Human Organizations, London, Sage, 1988. 3. French, W.H. and Bell, Ch. Organisation Development, New Delhi, Prentice Hall of India, 1991. 4. French, W.L. etc., Organization Development Theory, Practice and Research. 3 rd Ed, New Delhi, Universal Book Stall, 1990. 5. Harvey, D.F. and Brown, D.R. An Experiential Approach to Organization Development. Englewood Cliffs, New Jersey, Prentice Hall Inc., 1990. 6. Huse, F.E. and Cummings, T.G., Organization, Development and Change. 3 rd Ed. New York, West, 1985. 7. Sinha, Dharani, P. Etc., Consultants and Consulting Styles. New Delhi, Vision, 1982.
15 Paper VI (ii) : Computer Programming for Business - II Time: 3 Hrs. Max. Marks: 100 Theory: 60 Practical: 20 Int. Assessment: 20 Note: 1. In all ten questions will be set and candidates will be required to attempt five questions. 2. The Practical examination shall be conducted by one external and one internal examiner. 3. The candidates are allowed to use simple (non scientific) calculator. Part - I C Programming: Representation of integer, real, character, constant and variables, Arithmetic expression and their evolution lying rules of hierarchy, logical constant, variables and expressions, assignment statements, input/output statements. Control Statements: Sequencing, alteration, Iteration, jumping statements and IF statements. Arrays: One dimensional and two dimensional arrays, Arrays, Pointers. Function and Storage calluses. Structures and Unions. Arithmetical statement function, Function Subprograms, Function Call, Under Defined Functions, Library Function, Recursion. Application to Mean, Median, Mode, Standard Deviation, Correlation, Regression Equation, Matrices addition, multiplication, transpose, solution of simultaneous Equations, Linear Programming, Analysis or variance. Part - II PASCAL Programming: Data types, constants, variables, standard functions, arithmetic expression, assignment statements, logical and relational expression. Data Input and Output: Real and Reading statement, Write and Written statement, Formatting of output data, structure of Pascal programming.
16 Control Structure: GO TO statement, IF structure, DO structure, REPEAT UNTIL structure, FOR structure, Nested control structure base structure. Arrays: Subscripted variables, one dimensional two dimensional, multi dimensional, compatible, packed arrays. Subprograms: Functions and Procedures, Records and Files. Suggested Readings: 1. Herbert Schildt: C: The Complete Reference, Tata McGraw Hills, 2000. 2. E. Balagurusamy: Programming in ANSI C., Tata McGraw Hills, 2007. 3. Ravichandran D: Programming with PASCAL, Tata McGraw Hills, 2001. 4. Byron S. Gottfried: Schaum s Outlines of Theory and Problems of Programming with PASCAL, McGraw Hills, 1986.