SUBJECT : PRINCIPLES OF MANAGEMENT Important Question Unit 1&2 ANSWER ALL THE QUESTIONS 1. Point put the qualities of a good manager Tactical person Problem solver Better communicator Good liaison officers 2. Explain principles of the scientific management Time and motion study Differential payment Group harmony Standardization Method study 3. What do you mean by liaison officer An intermediator between top management and the workers.manager will play the role of liaison officer 4. Summarize the F.W.Taylor contribution a. Replacement of rule of thumb b. Achieving harmony in group action c. Attaining maximum output in the place of minimum output d. Scientific selection & training e. Development of all workers to the fullest extent possible 5. What is called unity of direction One man one Boss, commands & directions must come from one boss 6. Define management It is the art of getting things done through committed people 7. What are the functions of a manager Planning, organizing, staffing, directing and controlling 8. Explain the human science approach Human science approach deals with employee are productive persons, They can motivated by non monetary items 9. What do you mean by disturbance handler Ability to handle difficult situation 10. Summarize the Robert owen contribution Invest in human resource is more profitable than on machines
11. Define MBO Management By Objective can be defined as result oriented, non-specialist, managerial process for the effective utilization of material, physical and human resources. 12. Write down the types managerial decisions taken in the industries Simple or complex Strategic Vs operational Major Vs Minor Individual Vs Group Long run Vs short run 13. What are objectives of organization To earn profit Long run survival Market leader Quantitative growth 14. Discuss the difference between the objectives and goal Goals are broad objectives are narrow. Goals are general intentions; objectives are precise. Goals are intangible; objectives are tangible. Goals are abstract; objectives are concrete. Goals can't be validated as is; objectives can be validated 15. Write about various forms of strategies Realized Vs Unrealized strategies For converting them into realized one the various kinds strategies followed are Planned strategy Idealogical,, Process,, Umbrella,, Entrepreneurial,, Consensus,, 16. What is called scalar chain Authority flows from top to bottom(hierarchy structure) 17. Define planning Deciding in advance about the course of action 18. Define strategies Strategies are tactical plan to cope up with the future events 19. Write down the types managerial decisions taken in different conditions in
the industries Simple or complex Strategic Vs operational Major Vs Minor Individual Vs Group Long run Vs short run 20. What are objectives of organization To earn profit Long run survival Market leader Quantitative growth PART- B (Important Questions) Describe the nature and significance of planning Nature of planning Contributes to objectives Intellectual activity Higher efficiency Consistency Flexibility Significance of planning Optimum utilization of resources Reduces uncertainties Effective coordination Act as a change agent Effective control (a)(i)explain the decision making process ( Analyse the environment Diagnose the organization Identification of alternatives Developing alternatives Implementation Maintenance 3.ii) Organisation is an open system that operates within and interacts with the environment - validate the statement
Differentiate between management and administration Administration involves policy making, formulation of vision, mission It is function of top management According to Drucker, it is applicable for non-profit organizations Management involves implementation of decided policies, mission It is function of middle level management According to Drucker, it is applicable for profit motive organizations (ii)give real time examples for strategic planning Explain the various types of plans Purpose or mission Objectives Strategy Policies Rules Procedure Budgeting Describe about MBO process Preliminary setting of goals Clarification of goals Setting of subordinate goals Recycling of objectives Performance appraisal Describe the various roles of manager Interpersonal role Decisional role Informational role What is scientific management and discuss the contributions of FW Taylor Principles of scientific management Time and motion study Differential payment Group harmony Standardization Method study
contributions of FW Taylor a. Replacement of rule of thumb b. Achieving harmony in group action c. Attaining maximum output in the place of minimum output d. Scientific selection & training e. Development of all workers to the fullest extent possible Explain the steps in planning process Opportunity awareness Setting objectives Considering planning premises Identifying alternatives Compare Selection Formulate plans Numberise plans ii) Delayed decision will affect survival of business - validate the statement Discuss the contribution s of Henry fayol to the management Division of work Authority and responsibility Discipline Unity of command Unity of direction Subordinate of individual interest to general interest Remuneration of personnel Centralization Scalar chain Order Equity Stability of tenure Initiative Espirit de crops (ii)give real time examples of company policies Explain the various types of decisions Simple or complex Strategic Vs operational Major Vs Minor
Individual Vs Group Long run Vs short run Describe about Decision making process Analyse the environment Diagnose the organization Identification of alternatives Developing alternatives Implementation Maintenance What is strategic management and its various forms Strategies are tactical plan to cope up with the future events Realized Vs Unrealized strategies For converting them into realized one the various kinds strategies followed are Planned strategy Idealogical,, Process,, Umbrella,, Entrepreneurial,, Consensus,, Explain the human science approach & discuss any one contribution Human science approach deals with employee are productive persons, They can motivated, Either elton mayo or mark parker or Robert owen contribution. Elton mayo contribution Employees are social beings Group behavior rather than individual behaviour reflect in organization They can motivated by non monetary things Group cohesiveness plays vital role Mary parker contribution Constructive conflict Laws of situation Leadership Principles of coordination Authority and responsibility