Technology Department Action Plan 2015 2016 Teaching & Learning Workforce Focus Community Engagement Facilities & Operations Quality 5 Year Goal : 5 Year Goal : 5 Year Goal : 5 Year Goals : 5 Year Goal : All students surpass their annual academic growth targets and graduate ready for success. Proactively recruit, retain and engage talent that reflects and is responsive to our diverse community. Excel in how we serve all stakeholders and build relationships with families, community members, and businesses that promote positive outcomes for students. Use district resources effectively and efficiently Facilities and services meet the needs of our diverse and growing student population and community. Measures of operational effectiveness by department. Department Annual Targets Annual Targets are approved by the Assistant Superintendent of Operations and Continuous Improvement. Increase teacher access to mobile technology increasing the number of teachers to 100% from 60%. 1. Providing a mobile device 2. Training teachers to use mobile devices. B2m. Increase the mean on the District Office Other Employee Engagement Survey from 3.81 to 3.91. C4m. Increase satisfaction with communication between the district and external stakeholders (parent/guardians & community) from to.* *baseline to be established D1m. Increase the mean on the District Services Survey for Technology from 4.03 to 4.08. FOCUS: Operations Each employee will complete an action plan aligned to District Annual Action Plan. Assistant Superintendent: Erik Olson Approval Date: November 24, 2015 Page 1
Progress Monitoring Report Progress Monitoring Report for each department will be collected, recorded, and reported in this document quarterly. Stoplight Key: Green = Completed or goal met; Yellow = In Progress, likely to meet goal, inconsistent data, or no data yet; Red = Not Started or not likely to meet Teaching & Learning Workforce Focus Community Engagement Facilities & Operations Quality Data provided to demonstrate growth for this goal: Data provided to demonstrate growth for this goal: Data provided to demonstrate growth for this goal: Data provided to demonstrate growth for this goal: Data provided to demonstrate growth for this goal: Effect: Percent of Teachers with mobile devices Effect: EE: Score on Employee Engagement Survey Effect: Parent Engagement: Score on Parent Engagement Survey Effect: DSS: Score on District Services Survey Cause: Stoplight report of employee action plans Cause: Number of teachers attending training Effect: Results of new hire 30 day meeting Cause: List postings Effect: Impact of employee newsletter (click report) Cause: Number of teachers receiving mobile devices Cause: Report of new hires with number of onboarding checklist completed Quarter 1 Data Summit Report Quarter 1 Data Summit Report: Quarter 1 Data Summit Report Quarter 1 Data Summit Report Quarter 1 Data Summit Report Quarter 2 Data Summit Report Increase from =85% to 99% Quarter 2 Data Summit Report EE Goal: 3.91 Score: November 2015 3.66 Quarter 2 Data Summit Report Participated in 4 Cardinal Pride Events Quarter 2 Data Summit Report DSS Goal: 4.08 Score (Infrastructure): October 2015: 3.98 Quarter 2 Data Summit Report 2/12 employee goals have been met. New Hires: There were no new hires in the technology department during this time. DSS Goal: 4.08 Score (Instruction): October 2015: 4.09 District Employee Newsletter Open Rate January 31, 2015: 70% October 25, 2015: 76% Quarter 3 Data Summit Report Quarter 3 Data Summit Report Quarter 3 Data Summit Report Quarter 3 Data Summit Report Quarter 3 Data Summit Report Page 2
Strategic Actions Stoplight Key: Green = Completed or goal met; Yellow = In Progress, likely to meet goal, inconsistent data, or no data yet ; Red = Not Started or not likely to meet Teaching & Learning Annual Department Target Increase teacher access to technology by providing a mobile device and training to each teacher. Leadership Actions Process Owner(s) Timeline Measures Stoplight Monitor deployment plan including providing devices and professional development. Mike Mades March 2016 Number of Professional Educators with mobile devices. Nov. 2015 85% Jan. 2016 99% Page 3
Workforce Focus Annual Department Target Increase the mean on the District Office - Other Employee Engagement Survey from 3.81 to 3.91. Leadership Actions Process Owner(s) Timeline Measures Stoplight Employee Engagement Survey Score: Advocate for proactive, timely communication, seeking input from employees impacted before decisions are made. Mike Mades December 2015 Employee Engagement Score as reported on the Employee Engagement Survey EE Goal: 3.91 Score: November 2015 3.66 All managers will complete the onboarding checklist for new hires within 30 days of start date. Mike Mades June 2016 Report of new hires with number of onboarding checklist completed. Jan 2016: N/A The Director of Technology will have a quarterly feedback conversation with each employee; included in the conversation will be a goal status check, a review of helpdesk tickets, and an identification of weaknesses. Mike Mades May 2016 Number of feedback sessions held with employees Jan. 2016 100 % Quarterly Data Summits What s working well? Q2 Employee feedback sessions engaged in quality conversations, providing collaboration and constructive feedback on goal progress. What s been the challenge? Q2 Because the Employee Engagement score is a combination of multiple departments, it does not accurately provide a measure for any director, and therefore makes it difficult to use the data to work for improvement. Page 4
What are clear next steps? Q2 Continue employee feedback sessions, and seek to have Employee Engagement survey provide a measure for each individual director, and not for a group of directors. Page 5
Community Engagement Annual Department Target Increase satisfaction with communication between the district and external stakeholders (parent/guardians and community members) from to.* *baseline to be determined Leadership Actions Process Owner(s) Timeline Measures Stoplight Promote the Cardinal Pride Campaign Mike Mades November 2015 Postings of Cardinal Pride campaign 4 events Quarterly Data Summits What s working well? Q2 The pennants are recognized by employees, and readily accessible for photo opportunities. What s been the challenge? Q2 Finding a forum for sharing the pennant photos. What are clear next steps? Q2 Continue to take photos and find places to share them. Page 6
Facilities & Operations Annual Department Target Increase the mean on the Technology District Services Survey from 4.03 to 4.08. Leadership Actions Process Owner(s) Timeline Measures Stoplight X DSS: Focus on increasing the Operations score by modifying the helpdesk tickets to collect specific time when users are available for help. This will allow staff to better plan their work day and to reduce wasted time that occurs when the tech arrives to help and users are not available. Tim Welzien November 11, 2015 Number of support call visits where staff member is not available at indicated time. (Infrastruct): Oct. 2015: 3.98 May 2015: 4.03 (Instruction)Oct. 2015: 4.09 May 2015: 4.03 DSS: Contribute to District Office newsletter to employees with tips and self service information. Mike Mades November 11, 2015 Monthly dipstick check in to see if people find value in update. Open Rate Jan. 70% Oct. 76% DSS: Increasing the Operations score by redesigning the District Intranet to better organize district employee resources to provide better access to information and resources. Action Plan: Select new format for Intranet Design content layout for new Intranet site Transfer content to new Intranet site Train employees to access and update new Intranet site Mike Mades May, 2015 Progress toward moving Intranet data to new Intranet site. In Progress Quarterly Data Summits What s working well? Q2 Data review of newsletter clicks was reviewed at Cabinet meeting, and response is positive. Employees seem excited about having the Intranet revised. What s been the challenge? Q2 There does not seem to be a clear and effective way to get employees to be self supportive users. Page 7
What are clear next steps? Q2 Revise the Intranet to make it more user friendly. Page 8
Quality Annual Department Target Each employee will complete an action plan aligned to District Goals. Leadership Actions Process Owner(s) Timeline Measures Stoplight Monitor and support employees in their work toward meeting their goal. Mike Mades Quarterly Progress is monitored and reported. 2/12 goals have been met. Quarterly Data Summits What s working well? Q2 E mployees understand the goal process and alignment with the strategic plan. Employees have been consistent in owning their goal and marking their progress. Employees have asked for feedback during the work time between data summits. What s been the challenge? Q2 Defining goals that are measurable. What are clear next steps? Q2 Continue to work on goals that are in progress, and set new goals for those that were met. Continue x Stop Page 9
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