Predicting Disruptive Technologies ISACA expert speakers connected with the SheLeadsTech program
ISACA Panel: Predicting Disruptive Technologies Moderator: Rosemary M. Amato, CISA, CMA, CPA, Managing Director within Global Finance, Deloitte, serving as EMEA Controller Panelists: Ashley C. Holmes, CISA, CISM, CRISC, VP, Information Security Governance Manager, SunTrust Banks, Inc. Natasha R. Barnes, CISA, IT Manager, Internal Audit & Financial Advisory, Protiviti Claudia M. Johnson, Dr. rer.nat., CISSP, Cloud Technologist, Oracle Justine Bone, CEO, MedSec 2
Panelist descriptions: disruptive technologies in their fields
Predicting Disruptive Technologies Rosemary M. Amato, CISA, CMA, CPA, Managing Director within Global Finance, Deloitte, serving as EMEA Controller Overview of current disruptive technologies in the work environment and everyday life 4
Did you know? Companies spent nearly US$ 300 billion on 'disruptive innovation-related' M&A deals in 2016, four times the $72 billion in 2012 Significant political and economic shifts, disruptive technologies, social-media driven changes in attitudes, unpredictable weather and the constant threat of terrorism and cyberattack are just a few of the issues being grappled with. Which means companies are more exposed to failure and exploitation, to theft, fraud and abuse Uncertainty is the new normal 5
How do you keep up with each new disruptive technology? 6
How do you approach change more broadly? Disruptive technologies can complement each other to drive greater value. Blockchain can serve as a new foundational protocol for trust throughout the enterprise and beyond. Cognitive technologies make automated response possible across all enterprise domains. Digital reality breaks down geographic barriers between people, and systemic barriers between humans and data. Together, these technologies can fundamentally reshape how work gets done, or set the stage for new products and business models. See Tech Trends from for more info: https://www2.deloitte.com/insights/us/en/focus/tech-trends/2018/tech-trends-introduction.html 7
Today we will hear about Cybersecurity in health care: medical devices, smart hospitals, sensitive data Artificial Intelligence in financial services: connecting to big data and bots RPA Robotic Process Automation The future of cloud 8
Predicting Disruptive Technologies Justine Bone, CEO, MedSec Cybersecurity in health care: medical devices, smart hospitals, sensitive data 9
Predicting Disruptive Technologies Ashley C. Holmes, CISA, CISM, CRISC, VP, Information Security Governance Manager, SunTrust Banks, Inc. Artificial Intelligence in financial services: connecting to big data and bots 10
Predicting Disruptive Technologies Natasha R. Barnes, CISA, IT Manager, Internal Audit & Financial Advisory Protiviti Robotic Process Automation 11
What is robotic process automation (RPA)? How it Works 1. Collect process documentation 2. Program process steps and references (applications and documents) 3. Execute RPA activities (manual or scheduled) RPA bot reporting for duty. Goals Save time Save money Enhance performance Increase reliability 12
What are the benefits of RPA in an organization? Higher Quality Reduction in human errors Complete audit trail maintained Productivity Increase Faster processes and availability around the clock Employees can focus on value-adding activities Cost Reduction Lower process costs and easily scalable Potential for rapid return on investment Ease of Implementation Initial results possible within a short time frame No significant technical expertise required 13
The World of robotic process automation (RPA) Protiviti s RPA Governance Framework Automation Opportunity Design RPA Lifecycle RPA Operate Build Deploy Business Foundation Technology Foundation Strategy Governance Sponsorship Business Case Infrastructure Security Policy Software Change Management 14
User Provisioning Process Mapping The process of user provisioning is depicted below in a simplified manner before and after RPA. RPA POTENTIAL GREATER THAN 90% Start Obtain User Details from HR System Add User to Financial System User Exists? No Grant Access within Financial System Validate Open Items Finish robotics manual Start Obtain User Details from HR System Add User to Financial System User Exists? No Yes Grant Access within Financial System Trouble Shoot 5% Validate Open Items Finish All manual steps in scope are automated. Additionally, the common error handling cases can also be automated. Yes Mark Exception 15
Challenges of RPA in an Organization Making a Business Case Change Management Tool Identification Visibility Issues Governance/Compliance Time Frames and Red Tapes Workforce Impact Security and Privacy 16
Predicting Disruptive Technologies Claudia M. Johnson, Dr. rer.nat., CISSP, Cloud Technologist, Oracle The future of the cloud 17
Panel discussion: Questions from the moderator and audience
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