MCSE: Private Cloud Training Course (System Center 2012) Microsoft Course 10750 (Exam 70-246) Prerequisites MCSA: Windows Server 2012 Microsoft Course 10750 Exam 70-246 - Prerequisites Before attending this course, students should have: Windows Server 2008 R2 experience Active Directory Domain Services (AD DS) knowledge Networking experience Working knowledge of previous versions of System Center products Knowledge of configuration of Microsoft SharePoint Hyper-V knowledge Knowledge of data center management processes SAN Knowledge At Course Completion After completing this course, students will be able to: Configure Data Center Process Automation Implement workflows 1
Implement service offerings Deploy Resource Monitoring Deploy end-to-end monitoring Configure end-to-end monitoring Create monitoring reports and dashboards Monitor Resources Monitor Network Devices Monitor Servers Monitor the virtualization layer Monitor application health Configure and Maintain Service Manager Implement service level management Manage problems and incidents Manage cloud resources Manage Configuration and Protection Course Outline Module 1: Introduction to the Private Cloud This module gives students an overview of a private cloud infrastructure, including what it is, the business and technical drivers behind implementing it, and how they can use System Center 2012 to monitor and operate it. Students will understand the key concepts of a private cloud and verify key components of System Center 2012. Overview of the Cloud Computing Model Requirements for the Private Cloud Operating a Private Cloud Infrastructure with System Center Verifying the Health of the Private Cloud Infrastructure Verifying the Health and Configuration of System Center Verifying the Compliance of the Private Cloud Infrastructure Describe the features of a cloud computing model. Describe the requirements for the private cloud. Describe how to use System Center 2012 to monitor and manage the private cloud. Verify the health of the private cloud infrastructure. Verify the health and configuration of System Center 2012. 2
Verify the compliance of the private cloud infrastructure. Module 2: Configuring and Optimizing Business Unit Clouds In this module, students will learn how to configure a new business unit cloud within Virtual Machine Manager. Overview of System Center Virtual Machine Manager Managing a Virtual Environment with Virtual Machine Manager Creating Business Unit Clouds Describe the core components, key features, architecture, and security features of Virtual Machine Manager, and the role it plays in the private cloud. Use Virtual Machine Manager to manage a virtual environment. Describe how to build, and configure resources and security for, a business unit cloud. Module 3: Deploying Cloud Services In this module, students will learn to deploy pre-packaged applications and create a new service template to deploy a service into the cloud. Overview of Service Templates VMM Machine Profiles Configuring SQL Server Profiles Configuring Application Profiles Overview of Web Deploy Packages Overview of Server App-V Overview of Data Tier Application Packages Describe the elements of a service in VMM Create service templates in VMM using the service template designer Describe the process of creating machine profiles Describe the process of creating application profiles Describe the process of creating SQL profiles Deploy services to a private cloud 3
Module 4: Monitoring Private Cloud Services In this module, the students are given an overview of System Center Operations Manager. The students are also shown how Operations Manager is used to monitor the various services that underpin the private cloud. The students are then shown how to deploy agents to key service components running within the private cloud. Custom monitoring is then applied to these components which include the creation of a distributed application model to give a holistic view of the health of the private cloud infrastructure. Overview of System Center Operations Manager Agent Deployment in Operations Manager Configuring Custom Monitoring Monitoring the Network Infrastructure Monitoring Distributed Applications Describe what Operations Manager is, including the architecture, key features and security. Describe how agents are deployed in Operations Manager. Describe how to configure custom monitoring. Describe how to monitor the networking infrastructure. Describe how to monitor distributed applications. Module 5: Configuring Application Performance Monitoring This module gives students a deep insight into the Application Performance Monitoring (APM) feature of Operations Manager. A.NET application has been installed into the lab environment that will be used for this module. Students will learn to configure APM to monitor the performance and availability of this application. A break in the application is then instigated where students will see how Operations Manager detects and reports this with the Alerting and Diagnostics tools that are built into Operations Manager. Application Performance Monitoring Advanced Monitoring in Application Performance Monitoring Viewing Application Performance in Operations Manager 4
Describe what should be monitored in.net Web Applications. Describe how to check for errors when monitoring application performance. Describe the performance and availability checking capabilities of Application Performance Monitoring in terms of code failure, performance bottlenecks, security and connectivity issues. Describe how to configure Application Performance Monitoring. Module 6: Operating and Extending Service Management in the Cloud Students will learn about the core functionality of Service Manager and learn how to create and manage change requests, incidents, and release records. Students will also learn about the security model behind Service Manager so that they can customize and extend the integral functionality of the service. Overview of Service Manager Configuring Security and User Roles Configuring Work Items Configuring Incident Queues Configuring Service Offerings Describe the core components of Service Manager. Configure the security model behind Service Manager. Operate the key request types within Service Manager. Describe how an incident queue is created and maintained. Create and extend a basic service offering. Module 7: Problem Management in the Cloud Students will learn what problem management is and how they can use it within a service management framework. Additionally, students will understand its implementation as a manual feature of Service Manager. Finally, students will learn how to create a custom event monitor in Operations Manager and then use it to identify and route incidents and problems to Service Manager. Overview of Problem Management Creating Custom Rules 5
Describe all the key problem management functions within Service Manager. Discover how to create custom rules within Operations Manager. Module 8: Automatic Incident Creation, Remediation and Change Requests In this module, students will learn about Orchestrator and how it integrates with Operations Manager and Service Manager. Overview of System Center Orchestrator 2012 Integrating Orchestrator with Operations Manager and Service Manager Describe the key components of Orchestrator, including Integration Packs. Describe how Orchestrator integrates with Operations Manager and Service Manager. Module 9: Automating Self Service Provisioning In this modules, students learn about automating self service provisioning using the System Center Cloud Service Process Pack, including the configuration items that are created and the request items that are contained in the System Center Cloud Service Process Pack. Installing and Configuring the System Center Cloud Services Process Pack Cloud Services Configuration Items Cloud Services Request Items Describe the core components of the cloud services process pack. Describe all the configuration items created by the System Center Cloud Service Process Pack. Describe the request items contained in the System Center Cloud Service Process Pack. 6
Module 10: Private Cloud Protection and Recovery In this module students will learn how to protect the resources in the private cloud by using Data Protection Manager. They will also learn how to implement a recovery action by using Orchestrator to recover a database. Protecting Data in the Private Cloud Recovering Data in the Private Cloud Protect resources using Data Protection Manager. Recover data using Data Protection Manager. Module 11: Configuring Compliance in the Cloud In this module students will learn how to implement IT Governance, Risk Management, and Compliance (GRC) in a private cloud environment using System Center 2012. They will learn how to implement Software Update Compliance in Virtual Machine Manager to verify whether key private cloud infrastructure is correctly updated with the latest software updates and how they can implement the IT GRC Management Pack in Service Manager to check for compliance across key Service Components and remediate noncompliant items. Implementing IT Governance, Risk Management, and Compliance (GRC) Implementing Software Update Compliance Identify key implementation scenarios for IT GRC Compliance. Describe common Software Update Compliance scenarios. Module 12: Configuring SLAs, Dashboards and Widgets In this module, students will be able to describe and use various methods for surfacing service and performance-related data from Operations Manager and Service Manager to SharePoint and Microsoft Excel. Understanding Service Level Tracking in Operations Manager 7
Configuring and Deploying Widgets and Dashboards in Operations Manager Publishing Real-Time State with Microsoft Visio Performance Point Overview Configuring Service Manager Analytics Viewing Data with Excel Describe how service level tracking is implemented and configured in Operations Manager. Configure and deploy widgets. Create and publish Microsoft Visio diagrams to display state from SCOM. Create SharePoint-based dashboards and scorecards using Performance Point. Describe how to configure analytics in Service Manager and SharePoint. Describe how to view OLAP data from Excel. Module 13: Optimizing Cloud Resources In this module, students learn how to optimize cloud resources using various tools from components such as the Microsoft online Management Pack Catalog, Operations Manager, Service Manager, and Orchestrator. Updating Management Packs through the Catalog Configuring Operations Manager Groom Setting Configuring Service Manager Groom Settings Orchestrator Log Overview Update SCOM management packs by using the Microsoft online Management Pack Catalog. Change Operations Manager groom settings by using SQL or by using the command-line tool. Describe how to change the Service Manager data-retention period. Locate Orchestrator troubleshooting logs, interpret the data contained within them, and describe how to change the settings for these logs. 8