Desktop Virtualization Ecosystem

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Desktop Virtualization Ecosystem This Market Monitor overview report on the Desktop Virtualization Ecosystem (DVE) provides updated vendor estimates through Q4 2017. Virtualization and cloud services have empowered the end user with dynamic and flexible computing alternatives, opening up a new world of possibilities in the user centric evolution of IT. This report examines the two primary subsectors in the Desktop Virtualization Ecosystem: Workspace Virtualization (including Virtual Desktop Infrastructure [VDI], Session-Based Computing and Application Virtualization) and Virtual Desktop Management (including Storage Optimization, User Virtualization, and Assessment, Monitoring and Testing). This report leverages 451 Research s deep knowledge of and relationships within the aforementioned markets, resulting in a proprietary forecast based on a bottom-up analysis of 48 vendors current revenue and growth expectations through 2022. Included in the report is our revised DVE taxonomy, market-sector revenue estimates, growth forecasts and a view of the competitive landscape for each of the sectors outlined to the right. Workspace Virtualization Virtual Desktop Management VDI/Session-Based Computing Application Virtualization User Virtualization Assessment, Monitoring & Testing Storage Optimization Greg Zwakman VP, Market and Competitive Intelligence John Abbott Founder & Distinguished Analyst Andrew Waetzig Associate Analyst, Quantitative Services Kathleen Frodyma Associate Analyst, Quantitative Services March 2018

About 451 Research 451 Research is a preeminent information technology, research and advisory company. With a core focus on technology innovation and market disruption, we provide essential insight for leaders of the digital economy. More than 100 analysts and consultants deliver that insight via syndicated research, advisory services and live events to over 1,000 client organizations in North America, Europe and around the world. Founded in 2000 and headquartered in New York, 451 Research is a division of The 451 Group. 2017 451 Research, LLC and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication, in whole or in part, in any form without prior written permission is forbidden. The terms of use regarding distribution, both internally and externally, shall be governed by the terms laid out in your Service Agreement with 451 Research and/or its Affiliates. The information contained herein has been obtained from sources believed to be reliable. 451 Research disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although 451 Research may discuss legal issues related to the information technology business, 451 Research does not provide legal advice or services, and their research should not be construed or used as such. 451 Research shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The reader assumes sole responsibility for the selection of these materials to achieve its intended results. The opinions expressed herein are subject to change without notice. NEW YORK 20 West 37th Street 3rd Floor New York, NY 10018 P 212 505 3030 F 212 505 2630 SAN FRANCISCO 140 Geary Street 9th Floor San Francisco, CA 94108 P 415 989 1555 F 415 989 1558 LONDON 37-41 Gower Street London, UK WC1E 6HH P +44 (0)20 7299 7765 F +44 (0)20 7299 7799 BOSTON 75-101 Federal Street 5th Floor Boston, MA 02110 P 617 598 7200 F 617 357 7495 Market Monitor: OpenStack

Table of Overview Methodology Data Sources Overview: DVE & DaaS DVE vs. DaaS/Hosted Desktops Market Taxonomy Sector Definitions #1 Sector Definitions #2 Revenue Recognition DVE Vendor Participation by Sector #1 DVE Vendor Participation by Sector #2 Desktop Virtualization Ecosystem Market Revenue Sector Composition Sector Revenue Workspace Virtualization Market Revenue Sector Composition Sector Revenue Vendors/Products Virtual Desktop Management Market Revenue Sector Composition Sector Revenue Vendors/Products Geographic Breakdown Geographic Revenue Analysis Summary DVE Data

Methodology Market Monitor s Bottom-Up Approach 48 Vendors included in analysis are estimated and forecasted individually Our Desktop Virtualization database contains individual models on 48 vendors in the market. Each model contains intelligence specific to that company (e.g., customers, pricing, deal sizes and trends), with a forecast that incorporates the unique traits, strengths and weaknesses of the vendor. 100% Of market estimate and forecast based on individual vendor estimates no black-box other category A bottom-up analysis entails creating individual estimates and forecasts for each market participant in lieu of relying on historical or related data, applying broad assumptions, or extrapolating market totals based on input from a handful of large vendors (a top-down approach). 8 out of 10 Vendors we have briefed directly to support our findings This analysis leverages our deep knowledge of and relationships within the Desktop Virtualization marketplace, resulting in a proprietary forecast of industry revenue based on a bottom-up analysis of each vendor s current revenue and growth expectations.

Market Monitor Data Sources 15,000 55+ 12 950+ CXO Vendor briefings as a company annually Sector analysts support estimates Financial analysts contribute to MM Financial/banking clients provide insight Executive-level access across IT landscape

Overview: DVE & DaaS 451 Market Monitor s coverage of the desktop virtualization space segments vendors and products according to the delivery/consumption models employed Desktop Virtualization Ecosystem includes the foundation and support software for a virtual desktop environment. Desktop Virtualization Ecosystem DVE products are leveraged by providers offering DaaS/hosted desktop services, and for the development and management of private virtual desktop environments. DaaS is the consumption of desktop virtualization software via an outsourcing model delivered by a third-party service provider. Desktop as a Service/Hosted Desktop DaaS-generated revenue will be realized by vendors that provide the software (virtual desktop infrastructure, user/application virtualization and desktop management software) and those that manage the back-end responsibilities of access, data storage, security, etc.

DVE vs. DaaS/Hosted Desktops Key Differentiators Between DVE and DaaS/Hosted Desktops DaaS/Hosted Desktops Desktop Virtualization Ecosystem Payment On-demand or subscriptionbased pricing Traditional license and maintenance revenue Delivery Model Externally delivered services hosted by a third party outside firewall Software is installed and consumed on-premises, and is not hosted by a third party

Desktop Virtualization Ecosystem Market Taxonomy Workspace Virtualization Virtual Desktop Management VDI/Session-Based Computing Application Virtualization User Virtualization Assessment, Monitoring & Testing Storage Optimization Channel Strategy: On-Premises Hosted (DaaS) Hybrid Mobile Mobile will impact all layers of the stack, with the largest impact/opportunity for VDM vendors. Vendors must offer/enable enterprise IT applications through remote and mobile smart devices with custom user configurations and self-service capabilities. VDE focus will shift from the mode/source of delivery to the endpoint on which it is delivered.

Desktop Virtualization Ecosystem: Sector Definitions Workspace Virtualization Session-Based Computing/Virtual Desktop Infrastructure Application Virtualization The workspace virtualization sector includes Session-Based Computing/Virtual Desktop Infrastructure (SBC/VDI) and Application Virtualization. Vendors that populate these layers of the stack provide the foundation for desktop virtualization in that they deliver applications and data to end users. Session-Based Computing is still the most common form of hosted desktop virtualization. SBC is an important element of next-generation end-user computing, where the focus is on application delivery and user experience via mobile devices. In such a scenario, the end users are not concerned about the mode of delivery, be it VDI or session-based delivery. Within the VDI sector, we examine vendors that fall under the server-, client- and OS-hosted desktop virtualization banner. In the server-hosted desktop virtualization model, workspaces including an OS, applications and user preferences live in the machine room or datacenter and are served to end users over the LAN or WAN. Client-hosted desktop virtualization executes on a user s desktop or laptop PC. This makes it possible to support two or more desktop environments. One may be a corporate image; the other may be a personal image. OS-hosted virtualization allows the creation of virtual machines on top of a host operating system. This is used by developers to sandbox and test new code, and by anyone wishing to emulate another operating system Windows on Mac OS, for example. These virtual desktops may actually run within a desktop system, a laptop system, or a local or datacenter blade-pc environment. Application virtualization allows applications to run on computers and handheld devices without having to be physically installed. In eliminating that installation step, the application virtualization technologies radically change how applications are delivered and used. Application virtualization vendors seek to improve portability, manageability and compatibility of applications by encapsulating them away from the underlying operating system on which they are executed. Application streaming is similar to application virtualization, except the base application is not hosted on any parent desktop or server, and is instead accessed and streamed on demand. Most application virtualization vendors provide the capability to either virtualize the applications or stream certain common applications that are hosted within the vendor s online application library or application store.

Desktop Virtualization Ecosystem: Sector Definitions (Cont.) Virtual Desktop Management Storage Optimization Assessment, Monitoring & Testing User Virtualization The management sector includes the comprehensive layer that helps provision, automate, and manage virtual desktops and SBC endpoints. Market Monitor looks at Virtual Desktop Management as a sector that encompasses critical aspects of user experience management these include user virtualization; assessment, monitoring and testing; and storage optimization. The storage optimization sector comprises vendors that manage the storage, allocation, and retrieval of the data and resources utilized and generated in end-user computing. The 13 vendors we track in the storage optimization segment are limited to those that provide standalone software offerings. Now that it is widely accepted in the industry that one desktop virtualization model will not prevail in any large part over another, assessment and monitoring tools have become a more common component of workspace systems management strategies. The hype surrounding VDI, for instance, coupled with vendors promises that it could replace terminal services, has died down. Although many once thought VDI could work like server virtualization, early burn victims discovered that it is much more complicated and has more moving parts and IT administrators are now proceeding with greater caution. User virtualization vendors offer a set of tools that had initially evolved to address the limitations of Microsoft s roaming-user profiles, especially in virtual desktop environments. However, the sector now goes beyond addressing those limitations and has become the focal point of the user-centric world of IT and desktop virtualization. User virtualization vendors have attempted to address some of the complex challenges of desktop virtualization by delivering their customized endpoints to users through a virtual platform, while helping administrators manage and secure their desktop infrastructure. As previously noted, we had been advocating that the ultimate nirvana product for desktop virtualization would be a holistic offering that includes both application and user virtualization. However, while application virtualization is an important feature and should not be ignored, user virtualization has emerged as the most important piece of the puzzle.

Virtual Desktop Management Revenue Recognition VDM Revenue Recognition Vendors included in this analysis primarily the large vendors, such as Citrix and VMware have products that span workspace virtualization and VDM. However, because the management tools provided by these and other vendors are primarily features of a broader product set and are typically not sold as stand-alone offerings, assigning a percentage of total revenue to VDM could lead to a misrepresentation of sector revenue and growth. As a result, the total DVE revenue generated and forecasted by these vendors is included in the Workspace Virtualization segment. Therefore, the VDM sector estimates and forecasts represent primarily pure-play vendor revenue within each discipline. Vendor summaries in this report will include the aforementioned vendors in data summaries in order to demonstrate the total number of vendors participating in the market, but there will be no corresponding revenue allocation.

Greg Zwakman Tim Miller Yulitza Peraza greg.zwakman@the451group.com 415-989-1555 x326 tim.miller@the451group.com 415-989-1555 x333 yulitza.peraza@the451group.com 415-989-1555 x337 Kathleen Frodyma kathleen.frodyma@451research.com 415-989-1555 x331 Andrew Waetzig andrew.waetzig@451research.com 415-989-1555 x334 Or sales@the451group.com