1 Ariba Contract Management System (Scalable Solution) The only thing we know about the future is that it will be different. -Peter Drucker Thomas Sek, MBA, PMP October 29, 2014
Agenda Optum story Paradigm shift Legacy vs Ariba Notable features o Ariba Framework Whenever you see a successful business, someone once made a courageous decision. Peter Drucker Conclusion 2
Optum Story Conversion from legacy system to Ariba system Challenges with internal business users and inflexibility/instability of system Repository deployed on 7/15/13 Ariba advantages Ariba is the system of choice for United Healthcare enterprise-wide contract management Process and time efficiencies, along with significant cost-savings Dynamic and adaptable workflow/processes to meet evolving business requirements Potential integration with upstream/downstream systems to better serve internal client needs
Paradigm Shift from Legacy System to Ariba Legacy Optum Ariba People Fragmented Migration (2013) People Cohesive and Empowered Process Solution Process Solution 244 steps Restrictive 12-steps Flexible Phase I Phase II Phase III Repository (March 2013 June 2013) Fast Track Authoring (March 2013 June 2013) Comprehensive Contract Authoring (July 2013 June 2014) Legal Wide Deployment (2015) 4
Comparison of Legacy and Ariba Processes Legacy Workflow Ariba Workflow
Notable Ariba Features Single Sign-On with UHG login credentials SMEs can quickly review and approve provisions, with system managed audit history and status updates Robust search functionality for contracts/provisions, with capability to export results to Excel Contract template and clause-level library Archive for related communications, attachments, and files relating to contract or transaction Efficiently modify workflow to adapt to evolving business needs Version control of active contracts (via DFS) Integration with Microsoft Word Advanced reporting capabilities
Ariba Framework Team Template (Agreements) Template Contract Workspace Tasks Documents Message Board Template Contract Workspace Team Tasks Documents Message Board Team (security and access) Tasks (workflow) Documents (agreement) Clauses Contract Workspace Team Tasks Documents Message Board 7
Conclusion Paradigm Shift Key functionality have exceeded expectations o Repository, contract request, contract workspace, contract template, reporting, security, integration Flexible solution that meets business objectives of Optum Empowers business users Efficiency + flexibility = cost savings Innovation distinguishes between a leader and a follower. - Steve Jobs 8
Contract Automation Road Map Phase I Phase II Phase III Repository (March 2013 June 2013) Fast Track Authoring (March 2013 June 2013) Contract Authoring (July 2013 June 2014) Legal Wide Deployment (2015) Conversion of legacy contracts to Ariba repository OptumRx Privacy reporting Implement fast track workflow (amendments) Conversion to Optum dedicated realm Design and implement 3 contract specific workflows Automate template and clause library Contract intake Deploy Knowledge Project resource library Deploy to 800 users Convert 300,000 contracts Standardize contract workflow Integrate with upstream & downstream systems Advanced analytics
Industry: Go-Live: Location: Modules: 3,000+ active workers Healthcare November 2008 Minneapolis, MN Contingent & SOW 259 active suppliers 8,243 users 3 currencies 1,000+ business units Optum Rx (pharm techs, CSRs, pharmacists) Optum Health (wellness positions) Optum Tech (IT positions) Optum Corp (business professionals) Optum Insight (IT, coders, medical intake coordinators) 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential. 10
Cloud Suite Synergies 11
Integrated Workflow Between Ariba and Fieldglass Fieldglass Approve request Import pull of FG work order into P2P to create requisition Approve Requisition & create PO PO sent to Ariba network Ariba Network Create request Review candidates/ proposals Ariba P2P Fieldglass Network Services Procurement Basic Process Flow Ariba P2P, Fieldglass & the Ariba Network PO arrives from Ariba P2P Create work order Fieldglass work order info. sent to supplier Timesheet/ receipt submitted for approval Import pull of PO info from Ariba & matched to work order Accept timesheet/ receipt; matched against work order & invoice created Invoice created & matched (goods receipt) Reconciled invoice scheduled for payment Ok2Pay sent to ERP Invoice received & matched against PO 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential. Invoice exported to AN Invoice pushed to P2P 12
Q & A 13