REGULATORY REFORM SUMMIT 2018

GOV SERIES 2018 REGULATORY REFORM SUMMIT 2018 Modern approaches for regulatory excellence 27 TH February 2 ND March - Novotel Hotel, Canberra

Exclusive Keynote Sessions From These Speakers: PAUL MCCULLOUGH First Assistant Secretary Department of Treasury DUNCAN MCINTYRE Assistant Secretary for data and digital Department of the Prime Minister and Cabinet MATTHEW BUTLIN Red Tape Commissioner Victorian Government Interactive Case Studies From the below speakers: ELIZABETH TYDD Chief Executive Officer & Commissioner Information & Privacy Commission NSW KYLIE BRYDEN-SMITH Director Advocacy Office of the NSW Small Business Commissioner KIM WOOD Principal Commissioner BEng, MBA, FAIM, FIEAust Queensland Productivity Commission DR JOHN HAMILL Chief Executive Officer Essential Services Commission, Victoria DON PARKER Director Office of the Commissioner for Better Regulation KAREN ROBERTS Executive Director Department of Defence SIMON PATON Assistant Director, Public Advice & Guidance Editorial & Skilling Unit Australian Taxation Office CASSANDRA MEAGHER Executive Director of Policy & Regulation Service Victoria DARREN PARKER Director Insurer Performance State Insurance Regulatory Authority NSW TERESSA WARD Assistant Director-General, Collection Management Branch National Archives of Australia NICHOLAS STEWART Partner Dowson Turco THOMAS STODDART Director Medicinal Cannabis Office of Drug Control, Department of Health RAVI DUTTA Advisor and leader of regulation in compliance in Australia The Behavioural Insights Team MICHELLE PRICE Chief Operating Officer Australian Cyber Security Growth Network Ltd PROFESSOR JENNY M LEWIS Professor of Public Policy Director of The Policy Lab

CONFERENCE OVERVIEW The Regulatory Reform Summit 2018 seeks to cover the most topical and timely of trends in regulatory transformation and provide solutions to common regulatory struggles. As regulatory focus shifts away from de-regulation and review our conference aims to help policy makers solve the jigsaw policy that is re-regulation creating smarter, simpler, more responsive and technologically integrated regulation. KEY BENEFITS OF ATTENDING Drive innovative reforms through review and measurement techniques Harness data and statistics to continuously improve regulations Design innovative approaches to regulatory implementation Ensure compliance throughout the implementation process Optimise processes through effective digital transformation Use stakeholder engagement to gain approval AUDIENCE This event will bring together leaders in regulatory reform throughout Federal, State and local departments. Typical professionals that will attend include: Commissioners and Assistant Commissioners Heads of Policy and Policy Managers Heads of Regulatory Reform Secretary and Assistant Secretary Directors and Assistant Directors Heads of business improvement Heads of service delivery Policy Analysts and Advisors CONFERENCE LOGISTICS Venue: Novotel Hotel Address: 65 Northbourne Ave, Canberra ACT 2601 Dates: 27 th February 2 nd March, 2018 Start/Finish: 8:50 am 5:30 pm REGISTRATION AND ENQUIRIES To register for Regulatory Reform Summit 2018 simply complete the registration form at the back of this brochure and send to: events@konnectlearning.com.au or call 02 8248 0200. Alternatively, registrations can be made online at: http:// www.konnectlearning.com.au/conferences SPONSORSHIP Strategic sponsorship opportunities are limited. Contact the sponsorship team on 02 8248 0200 or email events@ konnectlearning.com.au to discuss sponsorship package options.

8:30 Registration, morning coffee and tea Day One 27th February: Workshops Workshop A: 9.00am 11.00am Achieve goals and effective strategy with good measurement practice True benefit realization starts with good measurement. Good measurement means measurement that enables the tweaking, prioritization and effective resourcing required for projects. This workshop covers how to improve your measurement practice using data visualization technology and truly achieve the core goals of your regulatory initiatives. Learning outcomes: Learn effective measurement that is accountable and transparent and which improves strategic outcomes including public participation and innovative use of technology Leverage data visualization technology to Learn how to enable performance tracking and comparison Improve your measurement consistency Learn how to create clearly defined milestones for progress measurement Understand how to drive continuous process and strategic maturity Your Expert Facilitator: Elizabeth Tydd, Chief Executive Officer & Commissioner, Information & Privacy Commission Elizabeth Tydd was appointed NSW Information Commissioner and CEO of the Information and Privacy Commission on 23 December 2013. Ms Tydd s role is to promote public awareness and understanding of the right to access government information in NSW, as well as providing information, support, advice, assistance and training to agencies and the general public. As Information Commissioner, Ms Tydd has the power to review decisions made by other NSW government agencies and deal with complaints about information access, monitor agency functions and report to the Attorney General about proposals for legislative or administrative change. In April 2016, the Minister for Innovation and Better Regulation, the Hon. Victor Dominello MP, invited Ms Tydd to take on the role of NSW Open Data Advocate. In this capacity, Ms Tydd provides advice to the Data Analytics Centre (DAC) and across the NSW Government on non-personal data that should be released to the public Lunch: 11:00 Workshop B: 12:00pm-3:30pm Creating the right conditions for innovation and thought leadership Take advantage of the Policy Lab s researched insights identifying the composition and practices of the most innovative bodies. Leverage these understandings to arm you with tools and methodology for converting your Organisation into an environment where ideas flourish and learn how to gain personal influence in how problems get solved. Benefits of attending Understand and achieve the right conditions for innovation Re-think and evaluate your formal structures, informal networking and leadership styles Empower your personal reach and influence through understanding the common attributes of thought leaders Understand how to leverage your social networks to drive change Your Expert Facilitator: Professor Jenny M Lewis, Professor of Public Policy; Director of The Policy Lab, University of Melbourne; Author of Innovation in City Governments 2017 Professor Jenny M Lewis is Professor of Public Policy in the School of Social and Political Sciences, and the Director of the Policy Lab. Jenny is particularly interested in: expertise and the policy process; policy design; and public sector innovation. She has published widely in international journals, is the author of six books, and has been awarded American, European and Australian research prizes. Jenny spent nearly three years as a professor in Denmark before returning to Australia as an Australian Research Council Future Fellow in 2013. She has also worked as a consultant to government. End of Day 1: 3:30

8:30 Registration, morning coffee and tea 9:00 Opening remarks from chair: Simon Paton, Assistant Director, Public Advice & Guidance Editorial & Skilling Unit, Australian Taxation Office REGULATION IN PERSPECTIVE 9:05 Regulatory Reform in perspective insights from The Policy Lab s work on PSI labs The Policy Lab s mission to understand the landscape of policy decision making and design through experimentation, review, analysis and modelling Current insights into how to support innovation capacity in the public sector How we can use public sector innovation (PSI) labs to improve regulatory practice Professor Jenny M Lewis, Professor of Public Policy; Director of The Policy Lab, University of Melbourne; Author of Innovation in City Governments, 2017 9:55 Innovation and Consumer Protection - energy updates from the Essential Services Commission of Victoria How to keep up/get ahead? the Victorian State regulator s role in regulating the energy sector Regulatory challenges in disrupted markets Emerging new technologies solar panels, batteries and feed in tarrifs Changing public expectations energy retail markets and embedded networks Dr John Hamill, Chief Executive Officer, Essential Services Commission Victoria 10:45 Morning tea 11:00 Can business interest align with public interest Queensland s Productivity Commission s perspective The Queensland s Productivity Commission s work ensuring competitive neutrality and better regulatory legislation Understanding the behavioral motivations of organizations when complying with regulations Australian utilities power-station case study Kim Wood BEng, Principal Commissioner, Queensland Productivity Commission ENGAGEMENT & COMPLIANCE 11:50 Tools and strategies for stakeholder engagement The importance of good engagement practice: Outcome focused regulation Sustained interest and investment for life-cycle of regulation reform Heightened compliance The Charter for Public Participation a resource providing tools and options for public engagement in service delivery and policy development Generate successful policy and resourcing recommendations with a Deliberative Democracy Citizen jury Empower public participation with IAP2 IT tools Educate regulated sectors and promote stakeholder engagement strategies for direct involvement with the GIPA Agency Information Guides Elizabeth Tydd, Chief Executive Officer & Commissioner, Information & Privacy Commission NSW 12:40 lunch 1:40 How to formulate policy and regulate in a sensitive climate Is a softer of harder approach better for guaranteeing stakeholder engagement/ compliance regarding controversial issues? What is best practice for handling your media image when speaking regarding sensitive issues? PANEL DISCUSSION: CONFERENCE DAY TWO: 28th February How do you conduct long-term forward planning when your policy is likely to be overturned with a change of political tides? What are the metrics you use to define success when there is loud or widespread opposition? Dr John Hamill, Chief Executive Officer, Essential Services Commission Victoria (regarding managing Victoria s escalating power and gas prices) Kim Wood BEng, Principal Commissioner, Queensland Productivity Commission (regarding continued investment in infrastructure) Thomas Stoddart, Director Medicinal Cannabis, Office of Drug Control, Department of Health DESIGN & INNOVATION 2:30 How the NSW State Regulatory Authority is embracing innovation to deliver better workers compensation outcomes Digitising technology for modern age applications The importance of welcoming innovation to solve recalcitrant regulatory challenges Ditching patch-ups to re-design regulatory framework with deeper thinking Multiple tiers and the prestige of becoming known as a leader Reporting outcomes data driven monitoring How to overcome competitiveness to engage your stakeholders in collaborative reform Business perspectives on the pros of a simplified regulatory landscape Darren Parker, Director, Insurer Performance, NSW State Insurance Regulatory Authority 3:20 Afternoon tea 3:40 Creating innovative solutions for complex organisational problems How the Australian Taxation Office is enabling innovation to transform business practice with their fix-it squads Fix-it squads in close consultation with stakeholders to develop recommendations based on complex and informed understanding of problem Shark-tank formula where teams pitch ideas to Senior Executives for endorsement and implementation Evaluation of practice to identify areas for future change and standardized solutions for common problems Realized benefits Smarter diagnosis and timely solutions Shorter life-cycle of project implementation Limited over-heads and risk of welcoming innovation Collective motivation and momentum to enable problem solving of entrenched or complex challenges Simon Paton, Assistant Director, Public Advice & Guidance Editorial & Skilling Unit, Australian Taxation Office 4:30 Driving Better Regulation: What Victoria has done, what it is doing, and where it is headed Changing the way we operate within the Office of the Commissioner Better Regulation Working with Departments and regulators to develop better regulation Outcomes-focused approaches: rewriting the new Environment Protection Act Improving the citizen/business experiences: coordinating information for home builders and renovators Victoria s approach to autonomous vehicle regulation Looking ahead: Regulator stocktakes: opportunities to collaborate with Departments and regulators to improve the regulated experience Don Parker, Assistant Director, Office of the Commissioner for Better Regulation 5:20 End of day two

8:30 Registration, morning coffee and tea 9:00 Opening remarks from chair: Simon Paton, Assistant Director, Public Advice & Guidance Editorial & Skilling Unit, Australian Taxation Office PROTECTING VULNERABLE BUSINESSES IN RE-REGULATION 9:05 Designing regulation that doesn t constrain markets The goldilocks zone: how to provide the right regulation to protect public interests without constraining markets Clear rules, enforced predictable neither too prescriptive or vague Simple - reduced in volume, complexity and un-accounted interactions Broad solutions within this space Commitment to reducing red-tape Movement to more principled legislative framework Constant evaluative processes Paul McCullough, First Assistant Secretary, Department of Treasury RISK MANAGEMENT 9:55 How Australia is transforming international practice of cannabis regulation The challenge of regulating with due consideration of public safety and risk mitigation regardless of public pressure The cannabis paradox how to best navigate accessibility with control Levers for quality and quantity control The right cannabinoid for the right ailment Transparency in pathways and guidances available to Doctors and the accompanying rise of prescriptions The potential dangers of the black market Learning from international examples what and what not to do How Australia is transforming the cannabis regulatory space by ensuring continuous research and quality control Thomas Stoddart, Director Medicinal Cannabis, Office of Drug Control, Department of Health 10:45 Morning tea IMPLEMENTATION 11:00 Best practice solutions to implementing regulatory reform How do you determine governance, particularly with multiple jurisdictions? Handling government wide reforms without reducing agency autonomy How do you perform effective risk management, particularly in regards to identification and assessment? How do you keep your stakeholders engaged to sustain momentum? What is best practice for resourcing your regulatory reforms? What does smart time-line consideration look like? Matthew Butlin, Red Tape Commissioner, Victoria State Government Kylie Bryden-Smith, Director Advocacy, Office of the NSW Small Business Commissioner Darren Parker, Director, Insurer Performance, NSW State Insurance Regulatory Authority DIGITAL TRANSFORMATION 11:50 Harnessing data to address wicked policy challenges the Data Integration Partnership for Australia Informing Government s key policy concerns using data integration Linking great analysis to the priority problems of interest to Ministers Using the structures of government to improve policy and drive change Practical steps for developing better policy using data Getting the basics right to build public trust: privacy, security and transparency Understanding benefits realisation from good research and evaluation PANEL DISCUSSION: KEYNOTE: CONFERENCE DAY THREE: 1st March Building quality data infrastructure by drawing on expertise across Government Duncan McIntyre, Assistant Secretary for data and digital, Department of Prime Minister & Cabinet 12:40 lunch 1:40 Creating better regulatory solutions through practical data collection How effective, comprehensive and intelligent data collection techniques can provide sophisticated understandings Impact of regulation Potential regulatory interactions Designing policy: taking multiple priorities into account to create the dynamic solutions needed How good research can resolve the challenge of scaling regulation for different sized organizations The importance of data for continuous benchmarking and strategy review Matthew Butlin, Red Tape Commissioner, Victoria State Government 2:30 Driving digital change and policy harmonisation across multiple jurisdictions How the Easy to do Business pilot is transforming the experience of small business to start and grow Creating successful partnerships of a growing number of councils, agencies and departments over a wide variety of demographics Simplification, streamlining, condensing and creating clarity in the process of approval Balancing the role of empowering small business while enforcing quality standards Ongoing IT development to transform user experience with an easy to navigate online platform with built in steps, a business concierge and cutting the need for data duplication Lessons from the Pilot Co-operation and innovation across multiple jurisdictions whilst retaining independent autonomy possible Empowered problem-solving capability, with the development of similar multi-agency pilot programs Kylie Bryden-Smith, Director Advocacy, Office of the NSW Small Business Commissioner 3:20 Afternoon tea 3:40 The benefits of investing in digitising/ modernising regulation and interface How Service Victoria is streamlining public/ government services Customer-centered design Use and reuse of identity credentials to transact with government Increasing compliance and reducing costs Automated multi-channel communication pathways Leveraging communication channels for continuous collection of data and analytics for better regulatory decision making Cassandra Meagher, Executive Director of Policy & Regulation, Service Victoria BEHAVIOURAL INSIGHTS IN POLICY 4:30 The behavioural insights of compliance and regulation The psychology of cheating: what does the research say about the underpinnings of unethical and non-compliant behaviour How behavioural insights has been used in regulation and compliance to overcome these challenges Future opportunities for behavioural insights in regulation Ravi Dutta, Advisor and leader of regulation in compliance in Australia, The Behavioural Insights Team 5:20 End of day three

8:30 Registration, morning coffee and tea INNOVATION IN IMPLEMENTATION DAY FOUR: Interactive Sessions & Workshop: 2nd March 9:00 The Department of Defence s Defence Seaworthiness Management System (DSwMS) a case study in cultural reform Designing for a new era of regulation What makes the Defence Seaworthiness Management System different? Outcome-focussed and goal-based approach, not a permissioning system Clarifies accountabilities by using the three lines of defence model Regulates for governance and management, not just physical systems Provides flexibility to support the achievement of organisational outcomes in diverse contexts Karen Roberts, Executive Director, Department of Defence 10:00 Morning tea CYBER SECURITY KEYNOTE CASE STUDY 10:30 How the Australian Cyber Security Growth Network is growing Australia s cyber security capability Driving Australia s cyber security competitiveness the ACSGN mandate The changing nature of cyber-security risk in a modern and technologically fluid environment Foundational strategies for building risk capability Protection stack and operational security maintenance Strength in underlying structures Key tips for understanding and exploiting opportunities for competitiveness in the cyber-security space Michelle Price, Chief Operating Officer, Australian Cyber Security Growth Network Ltd DIGITAL TRANSFORMATION 11:30 How the National Archives of Australia is supporting the Government s Digital Transformation Agenda Leading the transition to digital information management through the Digital Continuity 2020 policy Integrating robust digital information management into all government business processes Optimising the delivery of government programs and services Supporting open government, data sharing and re-use for economic and social benefits Reducing red tape and increasing efficiency Transforming access to government information for the future. Teressa Ward, Assistant Director-General, National Archives of Australia 1:30 Workshop Best practice for drafting future-proofed legislation This intensive workshop will give you the practical knowledge and tools for drafting your aims into regulation. Save time, money and effort by learning how to write effective and intuitive policy from the very beginning of your drafting. Benefits of attending Develop an understanding of the different ways legislation is subject to interpretation at both the State and Federal level Understand the practical consequences of policy for executives and executive workers Understand the steps for formulating recommendations into regulation and drive effective change Write policy that is clear, effective and enforceable Your Lawyer Facilitator: Nicholas Stewart, Partner, Dowson Turco 4:00pm: Close of Conference

02 8248 0200 PO Box H264 AUSTRALIA SQUARE, NSW, 1215 Registration events@konnectlearning.com.au www www.konnectlearning.com.au LOCATION & DATES: 27th February 2nd March - Novotel Hotel, 65 Northbourne Ave, Canberra ACT 2601 PRICING DETAILS: PLEASE NOTE: PRICES EXCLUDE GST Your selection: Please Indicate with NB: TAKE 20% OFF FOR LOCAL GOVERNMENT Super Sneaky Rate: Pay By 27 October Early Bird Rate: Pay By 19 January Standard Rate: Pay After 19 January Attend 1 Day $999 $999 $999 Conference Only (2 Days) $1999 $2299 $2599 Attend 3 Days (please indicate pre or $2599 $2899 $3199 Interactive Sessions & Workshop with a tick) Pre-Conference Workshop Interactive Sessions & Workshop Attend 4 Days $3099 $3399 $3699 DELEGATE ONE Name Position Phone Email DELEGATE TWO Name Position Phone Email DELEGATE THREE Name Position Phone Email DELEGATE FOUR Name Position Phone Email YOUR COMPANY DETAILS Company Name Postal Address Postcode PAYMENT DETAILS CHEQUE EFT CREDIT CARD I have enclosed a cheque for $ payable to Konnect Learning* Konnect Learning (Commonwealth Bank)* BSB: 062 014 Account number: 1053 3919 Please charge my Mastercard Visa AMEX ^ Please note AMEX attracts a 2.5% credit card fee In the amount of $ Signature Card No. Expiry / Name on card Security Code * Please quote the invoice number and company name upon payment via EFT or cheque. Payment is required prior to the event. An invoice will be emailed to you. Phone 02 8248 0200 with any queries. CANCELLATION POLICY The following cancellation policies apply to all Konnect Learning events. Whilst Konnect Learning is sympathetic to the inevitability of changing circumstances, Konnect Learning incurs costs for each cancelled registration. It is for this reason that the following cancellation policies are non-negotiable: If a registration is cancelled more than 21 working days before the date of a scheduled event, the fee of that registration will be refunded, minus a $300 processing fee; If a registration is cancelled between 21 and 7 working days before the date of a scheduled event, the registered participant will receive a redeemable credit note that can be used to attend another of Konnect Learning s events (subject to availability of venues); If a registration is cancelled less than 7 working days before the date of a scheduled event, Konnect Learning is unable to issue a refund or credit note due to the significant expenses already incurred by Konnect Learning. CHANGES TO EVENTS A tremendous amount of effort is spent to ensure all of Konnect Learnings events proceed as originally marketed. It is with regret that circumstances beyond Konnect Learning s control can prevent this from happening. As such, Konnect Learning reserves the right to change the speaker and/or agenda details at any time throughout the marketing lifecycle of an event. It should go without saying that Konnect Learning will diligently minimise the risks of changes to any event and will always ensure events deliver the content that is advertised. Konnect Learning will notify all participants of any changes in a timely manner leading up to an event. CUSTOMER PRIVACY Konnect Learning takes diligent action to ensure all client details are protected. Furthermore, we respect our customer s right to opt out of our various promotional activities for relevant, upcoming events. If you do not want to receive further information about our upcoming conferences, training courses and learning experiences, please tick the following box: ONCE YOU ARE REGISTERED, WHAT IS THE NEXT STEP When you have registered for an event, and that registration has been received by Konnect Learning, you will be sent a confirmation email. This will include your invoice and any relevant information regarding the event you are registered for. Konnect Learning will regularly keep you updated regarding the events for which you have registered. If you require any further information, visit our website at www.konnectlearning.com.au, or call us on 02 8248 0200.