Reporting Year Presented By Reading Area Water Authority

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Annual Reporting Year 2012 Presented By Reading Area Water Authority PWS ID#: 3060059 Este informe contiene información muy importante sobre su agua potable. Tradúzcalo o hable con alguien que lo entienda bien.

There When You Need Us We are once again proud to present our annual water quality report covering all testing performed between January 1 and December 31, 2012. Over the years, we have dedicated ourselves to producing drinking water that meets all state and federal standards. We continually strive to adopt new methods for delivering the best quality drinking water to you. As new challenges to drinking water safety emerge, we remain vigilant in meeting the goals of source water protection, water conservation, and community education while continuing to serve the needs of all our water users. Please remember that we are always available to assist you should you ever have any questions or concerns about your water. Information on the Internet The U.S. EPA Office of Water (www.epa.gov/ watrhome) and the Centers for Disease Control and Prevention (www.cdc.gov) Web sites provide a substantial amount of information on many issues relating to water resources, water conservation, and public health. Also, the Pennsylvania DEP has a Web site (www.portal.state.pa.us/portal/server.pt/ community/drinking_water_management/10543) that provides complete and current information on water issues in Pennsylvania, including valuable information about our watershed. Important Health Information Some people may be more vulnerable to contaminants in drinking water than the general population. Immunocompromised persons such as persons with cancer undergoing chemotherapy, persons who have undergone organ transplants, people with HIV/AIDS or other immune system disorders, some elderly, and infants may be particularly at risk from infections. These people should seek advice about drinking water from their health care providers. The U.S. EPA/CDC (Centers for Disease Control and Prevention) guidelines on appropriate means to lessen the risk of infection by Cryptosporidium and other microbial contaminants are available from the Safe Drinking Water Hotline at (800) 426-4791 or http://water.epa.gov/drink/hotline. Substances That Could Be in Water To ensure that tap water is safe to drink, the U.S. EPA prescribes regulations limiting the amount of certain contaminants in water provided by public water systems. U.S. Food and Drug Administration regulations establish limits for contaminants in bottled water, which must provide the same protection for public health. Drinking water, including bottled water, may reasonably be expected to contain at least small amounts of some contaminants. The presence of these contaminants does not necessarily indicate that the water poses a health risk. The sources of drinking water (both tap water and bottled water) include rivers, lakes, streams, ponds, reservoirs, springs, and wells. As water travels over the surface of the land or through the ground, it dissolves naturally occurring minerals, in some cases, radioactive material, and substances resulting from the presence of animals or from human activity. Substances that may be present in source water include: Microbial Contaminants, such as viruses and bacteria, which may come from sewage treatment plants, septic systems, agricultural livestock operations, or wildlife; Inorganic Contaminants, such as salts and metals, which can be naturally occurring or may result from urban stormwater runoff, industrial or domestic wastewater discharges, oil and gas production, mining, or farming; Pesticides and Herbicides, which may come from a variety of sources such as agriculture, urban stormwater runoff, and residential uses; Organic Chemical Contaminants, including synthetic and volatile organic chemicals, which are by-products of industrial processes and petroleum production, and may also come from gas stations, urban stormwater runoff, and septic systems; Radioactive Contaminants, which can be naturally occurring or may be the result of oil and gas production and mining activities. For more information about contaminants and potential health effects, call the U.S. EPA s Safe Drinking Water Hotline at (800) 426-4791.

Where Does My Water Come From? T he Reading Area Water Authority customers are fortunate because they enjoy an abundant water supply from Lake Ontelaunee. Owned exclusively by the city, it is located on Route 73, six miles north of the city limits. The lake is a 1,083-acre, man-made lake with a 192-square-mile watershed area. A minimum width of 500 feet of marginal sanitary strip surrounds the lake, with a total of 3,142.5 acres. This strip was acquired to minimize pollution entering the lake from the shorelines. Lake Ontelaunee was formed when a dam was constructed in 1926. The lake was raised to its present height in 1935. The lake has a capacity of 3.88 billion gallons. The raw water from the lake is delivered, by gravity, through a conduit to the Maiden Creek Filter Plant. The filter plant also has the capacity of drawing water from the Maiden Creek. This creek passes by the filter plant about two miles downstream of the dam. The Maiden Creek Filter Plant was constructed in 1934. Presently, our treatment facilities provide roughly 5.1 billion gallons of clean drinking water every year. Community Participation You are invited to participate in our public forum and voice your concerns about your drinking water. We meet the last Thursday of each month beginning at 4:00 p.m. at 1801 Kutztown Road, Reading, Pennsylvania. Lead in Home Plumbing If present, elevated levels of lead can cause serious health problems, especially for pregnant women and young children. Lead in drinking water is primarily from materials and components associated with service lines and home plumbing. We are responsible for providing high-quality drinking water, but we cannot control the variety of materials used in plumbing components. When your water has been sitting for several hours, you can minimize the potential for lead exposure by flushing your tap for 30 seconds to 2 minutes before using water for drinking or cooking. If you are concerned about lead in your water, you may wish to have your water tested. Information on lead in drinking water, testing methods, and steps you can take to minimize exposure is available from the Safe Drinking Water Hotline or at www.epa.gov/safewater/lead. QUESTIONS? For more information about this report, or for any questions relating to your drinking water, please call Dean A. Miller, Reading Area Water Authority, at (610) 406-6300. Source Water Assessment Four watershed studies indicate the following key concerns: 1. Bacterial contamination of water sources by animal and human fecal material. 2. Sediment delivery to the reservoir that has reduced the capacity of the lake by roughly 10 percent of its volume. 3. Algae growth fueled by phosphorus transported to the lake via sedimentation. Over the last year, Reading Area Water Authority has focused greater attention on the implementation of its Source Water Protection Program, which includes, among other things, an increased level of water quality sampling and biological sampling throughout the Lake Ontelaunee watershed. The data from this sampling is used to develop existing water quality trends and to pinpoint areas of water quality degradation due to various sources, including agriculture. Although the Reading Area Water Authority is concerned with protecting its sources of water, current treatment processes are capable of transforming raw water from the lake into finished water that meets all federal and state drinking water standards. A watershed committee has been formed to address the above concerns. To view a copy of the source water assessment, contact Dean A. Miller, Reading Area Water Authority, at (610) 406-6300.

How Is My Water Treated and Purified? The treatment method adopted by the plant is called conventional, which is the most efficient and commonly used method. In this method, a chemical coagulant, e.g., aluminum sulfate or ferric chloride, is added to the water to convert the undesirable materials to solid particles so they can be separated from the water by gravity. The finer remaining particles, which are slow to settle out, are then removed by filtration. Raw water flows to the treatment plant where it passes through a bar screen to remove any plant debris and other large objects. Then optimum doses of the following chemicals are added to the water in the following order: 1. Chlorine: to eliminate bacterial and algae growth throughout the treatment plant. 2. Aluminum sulfate or alum: to coagulate undesirable materials. 3. Potassium permanganate: to aid in the removal of manganese and reduce undesirable tastes and odors of the water. 4. Powder-activated carbon or charcoal: to eliminate undesirable tastes and odors. After these chemicals are mixed with the water, it flows through a set of flocculation channels that force the large particles to settle to the bottom. The water then flows slowly into three large sedimentation basins and is allowed to stay for six to ten hours in a state of quiescence to settle the solid particles. The remaining microscopic floc particles are then removed by 8 large filters. They are capable of removing materials as low as molecular in size. The filters are huge concrete boxes 12 feet deep containing, from the top to the bottom, 37 inches of large-to-fine gravel, fine garnet sand, silica sand, and fine anthracite coal. The filtered water is then treated with the following chemicals as the final treatment step: 1. Caustic soda - to adjust ph and alkalinity of the water to a healthy level and also reduce potential corrosivity of water on the distribution pipes. 2. Sodium fluorosilicate - to provide fluoride concentrations in the distribution system. 3. A mixture of orthophosphates - to reduce corrosion in the water pipes. 4. Chlorine - to maintain a residual disinfectant in the distribution system. The treated water then flows into a water storage tank before being pumped to your residence.

What is the typical per-day water usage? Why do water pipes tend to break in winter? While usage varies from community to community and person to person, on average, Americans use 183 gallons of water a day for cooking, washing, flushing, and watering purposes. The average family turns on the tap between 70 and 100 times daily. About 74% of home water usage occurs in the bathroom, about 21% in the laundry room, and about 5% in the kitchen. Liquids generally contract when frozen and become more dense; however, the unique qualities of water cause it to expand by up to 9% when it freezes. That is why water pipes burst when temperatures reach the freezing mark. How much water is used to create the food we eat each year? The average American consumes 1,500 pounds of food each year; 1,000 gallons of water are required to grow and process each pound of that food. Thus, 1.5 million gallons of water is invested in the food eaten annually by just one person! This 200,000-plus cubic feet of water per person is enough to cover a football field four feet deep. Is it okay to use hot water from the tap for cooking and drinking? No, ALWAYS use cold water. Hot water is more likely to contain rust, copper, and lead from household plumbing and water heaters. These harmful substances can dissolve into hot water faster than they do into cold water, especially when the faucet has not been used for an extended period of time. What type of container is best for storing water? Consumer Reports has consistently advised that glass or BPA-free plastics such as polyethylene are the safest choices. To be on the safe side, do not use any container with markings on the recycle symbol showing 7 PC (which is the code for BPA). You could also consider using stainless steel or aluminum containers that have BPA-free liners. How much water is used in the shower? A 10-minute shower can take 25 to 50 gallons of water. High-flow shower heads allow a flow of 6 to 10 gallons a minute. Low-flow shower heads can cut the rate in half without reducing pressure.

Sampling Results During the past year, we have taken hundreds of water samples in order to determine the presence of any radioactive, biological, inorganic, volatile organic, or synthetic organic contaminants. The tables below show only those contaminants that were detected in the water. The state requires us to monitor for certain substances less often than once per year because the concentrations of these substances do not change frequently. In these cases, the most recent sample data are included, along with the year in which the sample was taken. REGULATED S Chlorine [Distribution] 1 (ppm) SAMPLED February and March 2012 MCL [MRDL] MCLG [MRDLG] RANGE LOW-HIGH VIOLATION TYPICAL SOURCE [4] [4] 2.51 1.46 2.51 No Water additive used to control microbes Fluoride (ppm) March 2012 2 2 1.16 0.52 1.16 No Erosion of natural deposits; Water additive that promotes strong teeth; Discharge from fertilizer and aluminum factories Haloacetic Acids [HAAs] 2 (ppb) October 2012 60 NA 30 15 45 No By-product of drinking water disinfection Nitrate (ppm) January 2012 10 10 3.77 1.89 3.77 No Runoff from fertilizer use; Leaching from septic tanks, sewage; Erosion of natural deposits TTHMs [Total Trihalomethanes] 2 (ppb) October 2012 80 NA 37 17 58 No By-product of drinking water disinfection Total Coliform Bacteria 3 (% positive samples) August 2012 5% positive monthly samples 0 4.08 NA No Naturally present in the environment Total Organic Carbon 4 (ppm) October 2012 TT NA 2.1 0.7 2.1 No Naturally present in the environment Turbidity 5 (NTU) March 2012 TT NA 0.120 0.023 0.120 No Soil runoff Turbidity (Lowest monthly percent of samples meeting limit) 2012 TT NA 100 NA No Soil runoff Entry Point Disinfectant Residual SAMPLED MCL [MRDL] MCLG [MRDLG] RANGE LOW-HIGH VIOLATION TYPICAL SOURCE Chlorine [Entry Point] 6 (ppm) August 2012 MinRDL=0.2 NA 0.70 0.70 4.09 No Water additive used to control microbes Tap water samples were collected for lead and copper analyses from sample sites throughout the community SAMPLED AL MCLG (90TH%TILE) SITES ABOVE AL/TOTAL SITES VIOLATION TYPICAL SOURCE Copper (ppm) June 2012 1.3 1.3 0.1605 0/35 No Corrosion of household plumbing systems; Erosion of natural deposits Lead 7 (ppb) June 2012 15 0 2.0 1/35 No Corrosion of household plumbing systems; Erosion of natural deposits UNREGULATED S SAMPLED RANGE LOW-HIGH TYPICAL SOURCE N-nitrosodimethylamine [Distribution] 8 (ppb) 2008 0.0083 0.0039 0.0083 By-product of drinking water chlorination N-nitrosodimethylamine [Entry Point] (ppb) 2008 0.0087 0.0022 0.0087 By-product of drinking water chlorination

1 Highest average monthly residual value. 2 Amount Detected is based on a running annual average. Range is based on the quarterly averages for the CCR year. 3 Reading Area Water Authority is required, based on population served, to perform 90 bacteriological samples per month. In August 2012, 4 routine samples out of 147 and 2 check samples confirmed to be positive for total coliform bacteria. 4 Percent removal range required for TOC is 0-35 percent. The percent removal achieved by Reading Area Water Authority in 2012 was 28-53%. 5 Turbidity is a measure of the cloudiness of the water. We monitor it because it is a good indicator of the effectiveness of our filtration system. 6 The Amount Detected value for chlorine [entry point] represents the lowest level that was detected. 7 In June 2012, to comply with the Lead and Copper Rule, Reading Area Water Authority conducted one study of 35 samples. 1 sample out of 35 was found to be above the required Action Level established for Lead. 8 The purpose of UCMR2 is to collect occurrence data for contaminants suspected to be in drinking water, but which do not have health-based standards set under the Safe Drinking Water Act. Quarterly monitoring of the finished water performed in March, June, September, and December of 2008 showed the presence of a nitrosamine: N-nitrosodimethylamine (NDMA). Definitions AL (Action Level): The concentration of a contaminant which, if exceeded, triggers treatment or other requirements that a water system must follow. MCL (Maximum Contaminant Level): The highest level of a contaminant that is allowed in drinking water. MCLs are set as close to the MCLGs as feasible using the best available treatment technology. MCLG (Maximum Contaminant Level Goal): The level of a contaminant in drinking water below which there is no known or expected risk to health. MCLGs allow for a margin of safety. MinRDL (Minimum Residual Disinfectant Level): The minimum level of residual disinfectant required at the entry point to the distribution system. MRDL (Maximum Residual Disinfectant Level): The highest level of a disinfectant allowed in drinking water. There is convincing evidence that addition of a disinfectant is necessary for control of microbial contaminants. MRDLG (Maximum Residual Disinfectant Level Goal): The level of a drinking water disinfectant below which there is no known or expected risk to health. MRDLGs do not reflect the benefits of the use of disinfectants to control microbial contaminants. NA: Not applicable NTU (Nephelometric Turbidity Units): Measurement of the clarity, or turbidity, of water. Turbidity in excess of 5 NTU is just noticeable to the average person. ppb (parts per billion): One part substance per billion parts water (or micrograms per liter). ppm (parts per million): One part substance per million parts water (or milligrams per liter). TT (Treatment Technique): A required process intended to reduce the level of a contaminant in drinking water.