COURSE SYLLABUS & OUTLINE Course Title: Talent Acquisition Quarter: Winter 2012 Instructor: Sal Sangi, Human Resources Consultant Meeting: January 10, 2012 through March 20, 2012 Times: Location: Office Hours: 6:30 pm-9:30pm UCLA 150 Royce Hall Call 310-719-5215 or email: salsangi@cox.net Course Description: A High-quality workforce is essential to the success of businesses today. This course provides the strategies, concepts and practices essential to the effective selection of personnel to accomplish a business objective. Emphasis is placed on recruiting, promoting, and retraining employees. The course also covers budget development, job descriptions, interviewing techniques, assessment, testing, background investigations, legal requirements, reporting of results to management, employee orientation, outplacement and ethnic diversity issues.
Goals & Objectives: The purpose of this course is to provide for participants an understanding of the various aspects of the total employment process and how they critically interrelate. These aspects include: the planning process, position descriptions, attracting suitable candidates, screening methodology, interviewing, testing procedures, candidate evaluations, the decision-making process, background investigations performance evaluations and orientation programs. Covered throughout are the concepts of the legal frame work which governs the field as well as the professional human resources thinking that permits the essential function to be managed effectively. Upon completion of the course, participants will be able to: 1. Understand the importance of employment process and where it fits in the overall Human Resources function. 2. Plan for the various steps in the recruitment and selection process. 3. Understand the legal framework which governs the recruiting function. 4. Prepare a position description and specifications. 5. Understand the candidate evaluation process through interviewing, testing and background investigations. 6. Design an effective new employee orientation program. 7. Monitor the overall function to maintain both the efficiency and productive activity to achieve the best new hire results. 8. Develop a recruiting and staffing strategy Required Readings: Course Text 1. Hiring the Best, Martin Yate; Adams Media, an F+W Publishing Company, 2006. ISBN:1-59337-403-8 2. Smart Hiring At The Next Level, Robert Wendover, Sourcebooks Inc, 2007. ISBN -978-1-4022-0930-7 Recommended Readings:
Grading: The grading orientation is directed toward effective learning through reading, modest research, classroom and peer participation and achievement in written examinations. As a result the following points will be provided: Class Participation Homework Midterm examination Final examination Team project 15 points 10 points TOTAL: 100 points Letter Grades will be assigned according to the traditional University guidelines: Total Points 90-100 80-89 70-79 60-69 below Grade A B C D F Students are expected to attend class meetings. If you miss more than two classes, your performance on examinations will suffer and you may have difficulty receiving credit for the class. Students are expected to fully attend all classes and participate constructively in class activities. Please note that ALL COURSE GRADES ARE FINAL. Incompletes: The interim grade Incomplete may be assigned when a student's work is of passing quality, but a small portion of the course requirements is incomplete for good cause (e.g. illness or other serious problem). It is the student s responsibility to discuss with the instructor the possibility of receiving an I grade as opposed to a non-passing grade. The student is entitled to replace this grade by a passing grade and to receive unit credit provided they complete the remaining coursework satisfactorily, under the supervision of and in a time frame determined by the instructor in charge, but in no case later than the end of the next academic quarter. At that time, the Registrar will cause all remaining Incompletes to lapse to the grade "F". Note: Receiving an I does not entitle a student to retake all or any part of the course at a later date. Student Behavior involving cheating, copying other s work, and plagiarism are not tolerated and will result in disciplinary action. Students are responsible for being familiar with the information on Student Conduct in the General Information Section of the UCLA Extension Catalog or on the website at www.uclaextension.edu
COURSE OUTLINE Date/Topic Assignments Readings Meeting 1 Yate Wendover Introduction, recruiting as a part of the HR function, overview, evaluating staffing needs, developing recruiting plans, approval process, diversity & affirmation action, FLSA determination 14 1,2 Meeting 2 Position description and specifications, job analysis, BFOQ s, determining compensation levels, new-hire pay vs. pay of existing employees Meeting 3 Internal recruiting methods, effective referral systems, hiring within the law, negligent-hiring, good PR for applicants Create a job description for your current job. 2 3 3 Appendix D Meeting 4 External recruiting methods, executive search firms (retained vs. contingency), agencies, internet, outplacement firms, ads, other sources, fee negotiations, reporting Meeting 5 Screening resumes and applications, correspondence, resume formats, forms, implementation and management record keeping, defining the interview process, types of interview (structured unstructured, screening, telephone, behavioral, stress) Meeting 6 Mid-Term examination Bring employment application used by your company. Prepare your own resume 3 4, 5 4,5 6,7
COURSE OUTLINE - Continued Meeting 7 Preparing for interviews, selecting questions and evaluation standards, interviewing techniques, managing candidates, role plays. Meeting 8 Applicant testing, validation issues, assessment centers, physical examinations and drug testing, managing the complaint process. Meeting 9 The hiring decision, extending offers and counter offers, reference checks, employment contracts, at will employment Meeting 10 Performance evaluation Theory and practice, pitfalls, 360 degree feedback, orientation training, I-9 forms, exit interviews, turnover costs, course in review Meeting 11 Final Examination Bring 5 favorite interview questions Yate Wendover 6,10,11, 12 8 7-9 (skim) Appendix A 10 Appendix B 16 9,11