PROFESSIONAL STAFFING SOLUTIONS

PROFESSIONAL STAFFING SOLUTIONS

Robert Half again was named to FORTUNE magazine s World s Most Admired Companies list, ranking #1 in our industry. (March 1, 2015)

Robert Half Match Experience the Difference When you choose Robert Half, you are working with the most experienced and respected brands in the staffing industry. Our reputation for excellence has been established through more than 65 years of service exceeding client expectations. Robert Half Match is our customized approach to finding you professionals to meet your specific hiring needs. It is the culmination of our brand legacy, technological capabilities and specialized service. Not only do we have the industry s most strategic recruiting program, providing you access to many highly skilled candidates you would not otherwise see, but our candidate evaluation and matching process will help us identify candidates with skills well-matched to your unique hiring needs. Every candidate we recommend has been evaluated through our distinctive Robert Half Match system, which includes: Personally interviewing candidates we introduce to you Evaluating work histories with candidates Assessing their software skills Evaluating their industry knowledge Providing quality customer service through regular surveys of our clients Since 1948, the Robert Half reputation has been built on our commitment to delivering premium customer service. In fact, nine out of 10 of our customers say they would recommend us to a colleague. Robert Half, the world s leader in specialized consulting and staffing services, has been helping companies find the skilled professionals they need, when they need them, since 1948. Robert Half (NYSE symbol: RHI) has more than 340 locations offering specialized staffing services on five continents. Our reputation for excellence and company-wide commitment to placing ethics first serve as the formula behind the Robert Half difference. The world s largest companies have benefited from the unique, turnkey solutions provided by our Robert Half Strategic Accounts division. ROBERT HALF STRATEGIC ACCOUNTS 1

ROBERT HALF AT WORK: RECORD RESULTS A large service firm with locations across North America engaged Robert Half to staff a year-long project involving the auditing of records in all of their offices. Robert Half s Management Resources, Accountemps and OfficeTeam divisions worked together seamlessly to provide auditors, accountants and administrative support personnel in offices across the United States and Canada, and the project was completed ahead of schedule. 2 ROBERT HALF STRATEGIC ACCOUNTS

Our Strategic Accounts Premium Service Commitment All Robert Half Strategic Accounts clients receive personalized service from a dedicated team of staffing specialists. We familiarize ourselves with the intricacies of your company to better understand and meet your needs. Our commitment is to provide you with the best customer service, including: TURNKEY CLIENT SETUP Working together with your organization in a coordinated communication effort, our Strategic Accounts Contract Setup and Implementation team assesses all client requirements and creates an intranet summary as part of our communication strategy. This allows for a seamless contract setup and implementation process, customized to the needs of the client. CONTRACT COMPLIANCE AND QUALITY ASSURANCE Contract compliance auditing helps Robert Half conform with all contractual obligations, including contractor evaluation, on-time start of service, document processing and maintenance, contractor retention, rate and invoicing accuracy, and report preparation and delivery. In addition, we conduct ongoing Quality Assurance Surveys to monitor our customer service to your organization, which allows us to monitor all aspects of service and compliance proactively so that we are fully meeting your needs. A DEDICATED ACCOUNT SERVICES TEAM You will have a single point of contact for all day-to-day requirements. This enables fast issue resolution and timely responses to all client requests. ROBERT HALF STRATEGIC ACCOUNTS 3

ROBERT HALF AT WORK: MONEY TALKS A large North American financial institution utilizes all of Robert Half s specialized divisions to provide just-in-time staffing in many locations. The company s fluctuating needs in its accounting, technology, legal, creative and administrative departments are serviced by Robert Half s office network. Additionally, Robert Half provides centralized account management, including reports, auditing of contract terms and facilitation of projects. 4 ROBERT HALF STRATEGIC ACCOUNTS

Accountemps For your temporary, temporary-to-hire and salaried professional staffing needs, in the areas of accounting, finance and bookkeeping. We will find you highly skilled, well-matched candidates fast. Accountemps provides immediate access to experienced accounting and finance professionals through one of the largest databases in the staffing industry. Accountemps is the most recognized name in the staffing industry. Through our exceptional brand reputation, we attract thousands of new candidates daily. We have salaried employees available for select assignments. These professionals can commit to long-term projects and can be accessed on a recurring basis. No other specialized staffing firm can offer you this service in addition to temporary and temporary-to-hire options. Our candidates are more skilled because of the resources we make available to them. Through our world-class online training, we offer candidates instant access to more than 8,000 courses. Robert Half Finance & Accounting Established in 1948 as the first firm ever to specialize in the full-time placement of finance and accounting professionals. We are better at evaluating finance professionals because our teams have strong accounting and finance backgrounds. Our recruiters have both professional financial and recruitment industry experience, and many hold CPAs, MBAs or other advanced financial designations. In addition to immediate access to accounting and financial candidates in our proprietary database, we have access to candidates that other companies don t due to our strategic alliances with top financial professional associations. Their memberships represent some of the most highly skilled accounting and finance candidates in the market. ACCOUNTEMPS AND ROBERT HALF FINANCE & ACCOUNTING HAVE RELATIONSHIPS WITH LEADING FINANCE AND ACCOUNTING ORGANIZATIONS: Canadian Payroll Association Chartered Professional Accountants of Canada Credit Institute of Canada FEI Canada ROBERT HALF STRATEGIC ACCOUNTS 5

ROBERT HALF AT WORK: HEALTHY RESPECT A very large healthcare organization that formerly relied upon a large generalist staffing firm for all of its staffing needs has retained Robert Half s Accountemps and Management Resources divisions as its exclusive provider of accounting and finance temporaries and consultants on a nationwide basis. Robert Half works closely with this organization to anticipate upcoming specialized needs, then focuses its recruiting efforts around those needs. This client indicates that their openings are now staffed with highly skilled candidates, more quickly and with a higher level of customer service. 6 ROBERT HALF STRATEGIC ACCOUNTS

Robert Half Management Resources We offer a variety of financial staffing and project consulting solutions. Whether it s one person or an entire project team, we have a large network of seasoned professionals with experience in finance, accounting and business systems who are available to step in immediately. Our consultants possess the financial skills most in demand today. Each year, we help thousands of clients staff complex projects involving corporate accounting, business technology and financial reporting issues. We re everywhere you are. With more than 150 offices worldwide, and one of the industry s largest global databases of highly skilled accounting and finance professionals, we can provide consultants exactly where and when you need them whether you require an interim controller or an entire team to assist with an ERP systems integration. We have relationships with leading Canadian finance and accounting organizations: Robert Half Technology A leading provider of technology professionals on a project, contract-to-hire and full-time basis, specializing in initiatives ranging from application development and systems integration to information security and technical support. We currently have in our proprietary database over 1.3 million technology professionals with real-world work experience. Robert Half Technology aligns with organizations that share our commitment to technology professionals. We are proud to have maintained several certified Gold and Silver competency specializations within the Microsoft Partner Network and to be an Oracle Gold Partner. We have relationships with leading technology organizations: Microsoft Partner Network Oracle Partner Network HDI International Association of Microsoft Channel Partners Canada Chartered Professional Accountants of Canada FEI Canada The Institute of Internal Auditors ROBERT HALF STRATEGIC ACCOUNTS 7

OfficeTeam Specializing in placing highly skilled administrative, customer service and office professionals into temporary and temp-to-hire jobs. Through our CustomMatch process, we personally interview and evaluate skills for every candidate we place, so we can quickly identify a highly skilled professional for your needs. We re committed to staffing your job immediately and we can do so because we have a network of more than 2 million highly skilled administrative professionals, many of whom are ready to start working today. We are dedicated to providing you with superior customer service every step of the way. But don t just take our word for it nine out of 10 customers tell us they would recommend OfficeTeam to their colleagues. Read our testimonials online. Robert Half Legal A premier provider of legal staffing and consulting solutions for law firms and corporate legal departments, we offer in-demand expertise across practice areas as well as highly skilled legal professionals on a temporary, project and full-time basis. We understand that the nature of the legal profession demands quick response. You can count on our legal placement services to provide skilled legal professionals who can meet pending deadlines and operate effectively under unpredictable schedules. As we are in most major markets worldwide, we can assist you with a full spectrum of legal staffing and consulting solutions with everything from contract, project, and full-time legal staffing and legal consulting. The Creative Group For your project and full-time creative staffing needs, in the areas of interactive, design, marketing, advertising and public relations. Our staffing and recruiting professionals excel at making matches from our extensive network of experienced job candidates. We make sure they re ready from day one to help keep your business running at full speed. We attract top creative talent by offering them access to the best job opportunities and skills enhancement courses to expand their career options. We also gain exposure through our alliances with leading professional associations, organizations and media outlets. Our connections in the legal industry are second to none. We proudly support leading national and provincial organizations such as The Law Office Management Association and the Institute of Law Clerks of Ontario. 8 ROBERT HALF STRATEGIC ACCOUNTS

THE LEADING RESOURCE Robert Half is the industry s most respected source for career and management advice. We provide useful, easy-to-understand information to our clients and candidates. Our published research, annual salary guides, online tools, articles and white papers cover emerging trends in hiring and employment. Through all of these means, Robert Half provides exceptional value to our clients and candidates at every step of the recruitment and job search processes. For more information about our extensive offerings, please visit www.roberthalf.ca. ROBERT HALF STRATEGIC ACCOUNTS 9

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