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2016 TILES ADHESIVE PRODUCT & TILING GUIDE

Tiling Range TILE ADHESIVE Rapid-Flex Pro-Flex T-20 Rapid-Set LT-33 Arc-Fix GROUTS Flexi-Grout Floor Grout Wall Grout FLOOR LEVELLING High Build Standard Leveller PRIMERS/SEALERS Substrate Primers Tile Sealers Tile Cleaners TILE TRIMS PVC Trims Metal Trims Bath Seals Expansion Joints TANKING Membranes Pastes Arc manufacture and distribute an extensive range of tiling related products from adhesives & grouts to trims & tools. Arc has a proven track records in supplying this demanding industry with quality and innovative products. LT-33 Lightweight Adhesive is recognised by tilers as the best tile adhesive available on the market. It offers exceptional strength, flexibility, workability and yields 60% more coverage than other adhesives. Engineered using recycled materials and special fillers, it is a unique and innovative product. Our sand based range includes Rapid-Flex in Grey & White, Pro-Flex and T-20, both slow setting flexible white products. We carry the most extensive range of tile trims in the country and can offer a profile for every solution. This extensive range means Arc offers the largest selection of tiling related products in Ireland. We are Stronger

CONTENTS 2016 General Guidelines 1 Bath Seal Tileover 23 Product Guide - Tile Adhesive Sanitary Silicone 24 Rapid-Flex White 3 Arc Grout & Sealer 24 Rapid-Flex Grey 3 Stone Sealer 25 Pro-Flex 4 Granite & Marble Impregnator 25 T-20 4 Colour Intensifier 26 Rapid-Set 5 Tile & Stone Cleaner - Acidic 26 LT-33 5 Tile & Stone Cleaner - Alkaline 27 Arc-Fix 6 Grout Cleaner 27 Product Guide - Grouts Cement Residue Remover 28 Flexi-Grout 7 Cement Residue Remover for Stone 28 Floor Grout 7 Preparation - Walls Wall Grout 8 Gypsum Plaster 29 Wall & Floor Grout 8 Gypsum Plasterboard 29 Product Guide - Preparation Products Sand / Cement Render 30 High Build Floor Levelling Compound 9 Concrete Blocks 30 Self-Level Floor Levelling Compound 9 Existing Tiles 31 Latex Admixture 10 Plywood / Calcium Silicate Boards 31 Tilers Primer 10 Backer Boards onto Solid Substrate 32 Plastic Ply 11 Backer Boards onto Rigid Framework 32 Tanking Kit 11 Preparation - Floors Sealing & Decoupling Membrane 12 Sand / Cement Screed 33 Sealing Accessories 12 Concrete Base 33 Tile Backer Boards 14 Anhydrite Screed 34 Sloping Boards 15 Flooring Grade Asphalt & Bitumen 34 Shower Bases 15 Existing Tiles 35 Shower Base Drain 16 Existing Vinyl Tiles / Sheets 35 Backer Board Washers 16 Tongue & Groove - Plywood Overlay 36 Underfloor Heating Mats - 100W/m² 17 Tongue & Groove - Plastic Ply 36 Underfloor Heating Mats - 150W/m² 17 Backer Boards onto Timber Floors 37 Digital Thermostat 18 Backer Boards onto Concrete Floors 37 Flexible Conduit 18 Electric Underfloor Heating 38 Multi-Pro Backer Board 18 Heated Screeds 38 Product Guide - Finishing Products Decoupling Membrane 39 Expansion Joints 19 Preparation - Shower / Wet Room Straight Edge Aluminium Trim 20 Tile Backer Boards & Showerlays 39 Round Edge Aluminium Trim 20 Tanking System 40 Straight Edge PVC Trim 21 Tanking Membrane 40 Round Edge PVC Trim 21 Technical Guide Square Aluminium Trim 22 European Standards 41 Aluminium Listello 22 Priming Guide 42 Bath Seal Plus 23 Expansion Joint Guide 43

Substrate Before starting any tiling project ensure that the substrate to be tiled is Clean & dry Free from any contaminants Sufficiently flat Free from all paints, sealers and other coatings Strong and rigid enough to support the tiles, adhesive and grout For guidelines on substrate preparation, see pages 29-39. The preparation, type of adhesive & grout and whether expansions joints or tile sealer will be required, depends on the type of tile, type of substrate and site conditions. Tile Types Ceramic and other tile types vary according to material, production method, water absorption, size, thickness and weight. These affect the choice of adhesive and installation procedure. For guidelines on the suitability of each adhesive by tile, see pages 3-6. Substrate Priming Before tiling, most wall and floor substrates require priming. The reasons for priming are: To improve the adhesion of cement based products Reduce the porosity of porous substrates A slurry coat mix improves the adhesion to non porous surfaces Produce a barrier between calcium sulphate based surfaces and cement based adhesives to minimise the risk of chemical reaction See page 42 for a detailed substrate priming guide. General Guidelines Sealing Tiles Tiles and grout are by their nature porous. To prevent the ingress of water and subsequent damage to the substrate and adhesive bond, tile facings and grout should be sealed with an appropriate sealer. Likewise, to protect against staining from spills and dirt, facings and grout should be appropriately sealed. See pages 24-26 for the correct choice of sealer. Movement Joints Movement joints must be installed in certain areas and positions to prevent tiles debonding from the substrate. Industry standards suggest that the maximum field should be no more than 10m in each direction but in practice, depending on the individual application, it tends to be between 5 to 8m. See page 43 for guidelines on the use of movement joints. Mixing Guidelines All Arc adhesives and grouts come with specific instructions on the bag. In general, powder adhesives and grouts should be mixed with clean, cold water until a smooth paste is achieved. - 1 - If using an electric drill mixer, blend at a slow speed. Do not exceed 300rpm. Mixed adhesive and grout can be remixed after a short period to freshen up but extra water should never be added after the initial mix as this will reduce final strength. Application All packs carry specific instructions but in general the following apply. Do not apply adhesives & grouts in temperatures below 5ºC Apply a maximum of 1m² of adhesive at a time Ensure ribs all run in the same direction Fix tiles before the adhesive forms a skin, typically 20 minutes If a skin forms, remove the adhesive and apply a fresh layer When grouting, completely fill the tile joints, compact well and ensure there are no voids Ensure tiles are fixed into a solid bed of adhesive. Do not dot and dab adhesive. European Standards All Arc products are manufactured in accordance with European Standards and meet or exceed the classifications which define the type and properties of each product. See page 41 for an explanation and description of each category and classification. NOTE: All information given is for general guidance only. Arc cannot accept liability for loss or damage caused by the incorrect use of its products or poor workmanship. The user must ensure the product s suitability for the application intended and if in doubt should seek a written technical specification for the product s application.

Ä ADHESIVE Ä GROUTS Ä PREPARATION Ä FINISHING P R O D U C T G U I D E

PRODUCT GUIDE - TILE ADHESIVE Rapid-Flex White A rapid-setting white flexible tile adhesive for fixing most tile types to most substrates. Coverage: 4-5m² per 20kg bag Open Time: 30-40 min Set Time: 2-3 hours Colour: White Depth: 3-6mm Product Code: 20kg - FAFR003 / 10kg - FAFR004 FOR FIXING: Plywood Concrete Plaster Screeds Backer boards Anhydrite screed Underfloor heating Bitumen flooring Plasterboard Existing tiles Render Brick & block Heated screed Vinyl tiles Fibre cement Asphalt flooring Porcelain Ceramics Terracotta Quarry Quartz Glass Marble Mosaics Limestone Travertine Natural Stone Slate PRODUCT GUIDE - TILE ADHESIVE Rapid-Flex Grey A rapid-setting grey flexible tile adhesive for fixing most tile types to most substrates. Coverage: 4-5m² per 20kg bag Open Time: 30-40 min Set Time: 2-3 hours Colour: Grey Depth: 3-6mm Product Code: 20kg - TAFR001 / 10kg - TAFR002 FOR FIXING: Plywood Concrete Plaster Screeds Backer boards Anhydrite screed Underfloor heating Bitumen flooring Plasterboard Existing tiles Render Brick & block Heated screed Vinyl tiles Fibre cement Asphalt flooring Porcelain Ceramics Terracotta Quarry Quartz Glass Marble Mosaics Limestone Travertine Natural Stone Slate - 3 -

PRODUCT GUIDE - TILE ADHESIVE Pro-Flex A regular setting white flexible tile adhesive for fixing most tile types to most substrates. Coverage: 4-5m² per 20kg bag Open Time: 40-60 min Set Time: 24 hours Colour: White Depth: 3-6mm Product Code: 20kg - TAWC002 FOR FIXING: Plywood Concrete Plaster Screeds Backer boards Anhydrite screed Underfloor heating Bitumen flooring Plasterboard Existing tiles Render Brick & block Heated screed Vinyl tiles Fibre cement Asphalt flooring Porcelain Ceramics Terracotta Quarry Quartz Glass Marble Mosaics Limestone Travertine Natural Stone Slate PRODUCT GUIDE - TILE ADHESIVE T-20 A regular setting white part flexible tile adhesive for fixing most tile types to most substrates. Coverage: 4-5m² per 20kg bag Open Time: 40-60 min Set Time: 24 hours Colour: White Depth: 3-6mm Product Code: 20kg - TAT2001 FOR FIXING: Plywood walls Concrete Plaster Screeds Backer boards Anhydrite screed Underfloor heating Bitumen flooring Plasterboard Existing tiles Render Brick & block Heated screed Vinyl tiles Fibre cement Asphalt flooring Porcelain Ceramics Terracotta Quarry Quartz Glass Marble Mosaics Limestone Travertine Natural Stone Slate - 4 -

PRODUCT GUIDE - TILE ADHESIVE Rapid-Set A rapid-setting grey tile adhesive for fixing ceramic floor tiles to solid substrates such as concrete floors. Coverage: 4-5m² per 20kg bag Open Time: 30-40 min Set Time: 2-3 hours Colour: Grey Depth: 3-6mm Product Code: 20kg - TAFS001 / 10kg - TAFS002 FOR FIXING: Concrete Gypsum plaster Screeds Render Brick & block Backer boards Ceramics Terracotta Mosaics Quarry PRODUCT GUIDE - TILE ADHESIVE Rapid-Set LT-33 Rapid-setting white flexible tile adhesive for fixing most tile types to most substrates with exceptional coverage, adhesion and workability. Coverage: 8-9m² per 15kg bag Open Time: 30-40 min Set Time: 2-3 hours Colour: White Depth: 3-6mm Product Code: 15kg - TALW002 FOR FIXING: Plywood Concrete Plaster Screeds Backer boards Anhydrite screed Underfloor heating Bitumen flooring Plasterboard Existing tiles Render Brick & block Heated screed Vinyl tiles Fibre cement Asphalt flooring Porcelain Ceramics Terracotta Quarry Quartz Glass Marble Mosaics Limestone Travertine Natural Stone Slate - 5 -

PRODUCT GUIDE - TILE ADHESIVE Regular-Set LT-33 A Regular setting white flexible tile adhesive for fixing most tile types to most substrates with exceptional coverage, adhesion and workability. Coverage: 8-9m² per 15kg bag Open Time: 40-60 min Set Time: 24 hours Colour: White Depth: 3-15mm Product Code: 15kg - TALW001 FOR FIXING: Plywood Concrete Plaster Screeds Backer boards Anhydrite screed Underfloor heating Bitumen flooring Plasterboard Existing tiles Render Brick & block Heated screed Vinyl tiles Fibre cement Asphalt flooring Porcelain Ceramics Terracotta Quarry Quartz Glass Marble Mosaics Limestone Travertine Natural Stone Slate PRODUCT GUIDE - TILE ADHESIVE Arc-Fix A ready mixed, non-slip, acrylic based tile adhesive for interior fixing of ceramic tiles to walls. Coverage: 2-3kg per m² Open Time: 20 min Set Time: 24 hours Colour: White Depth: 2-3mm Product Code: 16kg - TANS001 5lt - TANS002 2.5lt - TANS003 FOR FIXING: Concrete Plaster Backer boards Plasterboard Existing tiles Brick & block Ceramics Mosaics - 6 -

PRODUCT GUIDE - GROUTS Flexi-Grout A mould, stain and water resistant, flexible, wide joint grout for use with all tile types and substrates. Joint Width: up to 20mm Open Time: 45-60 min Set Time: 24 hours Colour: Grey Product Code: 10kg - MRGG002 COVERAGE PER 10kg 3mm JOINT COVERAGE PER 10kg 5mm JOINT 24 x 24 x 10 mosaic 150 x 150 x 8 tile 300 x 300 x 10 tile 600 x 600 x 10 tile 2.4m² 20m² 32m² 60m² 24 x 24 x 10 mosaic 150 x 150 x 8 tile 300 x 300 x 10 tile 600 x 600 x 10 tile 1.6m² 12m² 20m² 40m² PRODUCT GUIDE - GROUTS Floor Grout A water and stain resistant wide joint grout for use with all tile types on solid substrates. Joint Width: up to 12mm Open Time: 40-60 min Set Time: 24 hours Colour: Grey Product Code: 10kg - TAGG001 5kg - TAGG002 COVERAGE PER 10kg 3mm JOINT COVERAGE PER 10kg 5mm JOINT 24 x 24 x 10 mosaic 150 x 150 x 8 tile 300 x 300 x 10 tile 600 x 600 x 10 tile 2.4m² 20m² 32m² 60m² 24 x 24 x 10 mosaic 150 x 150 x 8 tile 300 x 300 x 10 tile 600 x 600 x 10 tile - 7-1.6m² 12m² 20m² 40m²

PRODUCT GUIDE - GROUTS Wall Grout A mould, stain and water resistant wall grout for use with most tile types on solid substrates in internal and external locations. Joint Width: 2-3mm Open Time: 45-60 min Set Time: 24 hours Colour: White & Ivory Product Code: White Ivory 10kg - TAGW001 / 10kg - TAGI001 5kg - TAGW002 / 5kg - TAGI002 COVERAGE PER 10kg 3mm JOINT COVERAGE PER 10kg 5mm JOINT 24 x 24 x 10 mosaic 150 x 150 x 8 tile 300 x 300 x 10 tile 600 x 600 x 10 tile 2.4m² 20m² 32m² 60m² n/a PRODUCT GUIDE - GROUTS Pro-Line Grout A highly versatile cement based wall & floor grout containing anti mould technology. Flexible, stain & water resistant. Contains 30% recycled materials. Joint Width: 2-15mm Open Time: 20 min Set Time: 3-4 hours SIZE COLOUR PRODUCT CODE 5kg 2.5kg 5kg 2.5kg 5kg 2.5kg 5kg 5kg 5kg 5kg 5kg 5kg Mid Grey Mid Grey Ivory Ivory White White Beige Brown Charcoal Light Grey Limestone Sandstone PROG001 PROG002 PROG003 PROG004 PROG005 PROG006 PROG007 PROG008 PROG009 PROG010 PROG011 PROG012 COVERAGE PER 5kg 3mm JOINT COVERAGE PER 5kg 12mm JOINT 24 x 24 x 10 mosaic 150 x 150 x 8 tile 300 x 300 x 10 tile 600 x 600 x 10 tile 1.2m² 10m² 16m² 30m² 24 x 24 x 10 mosaic 150 x 150 x 8 tile 300 x 300 x 10 tile 600 x 600 x 10 tile - 8-0.3m² 2.5m² 4m² 7.5m²

PRODUCT GUIDE - PREPARATION PRODUCTS High Build Floor Levelling Compound A high build, flexible, fibre reinforced, rapid-setting floor levelling compound suitable for 2 to 50mm single application. Coverage: 4.2m² per 20kg bag at 3mm Open Time: 20-30 min Set Time: 2-3 hours Application Depth: 2-50mm Product Code: 20kg - PFLC003 Plywood Concrete Plaster Underfloor heating Plasterboard Existing tiles Render Brick & block Backer boards Anhydrite screed Screeds T & G floors Heated screed Vinyl tiles Fibre cement Asphalt flooring PRODUCT GUIDE - PREPARATION PRODUCTS Self-Level Floor Levelling Compound A high quality self-levelling compound for use on existing solid substrates and floors. Coverage: 10m² per 20kg bag at 1½mm Open Time: 20 min Set Time: 3 hours Colour: Grey Application Depth: 1-3mm Product Code: 20kg - PFLC001 10kg - PFLC002 Concrete Screeds Floated concrete Backer boards - 9 -

PRODUCT GUIDE - PREPARATION PRODUCTS Latex Admixture Gives flexibility, increased application depth and greater adhesion to Self-Level Floor Levelling Compound. Mix Ratio: 4-4½lt latex to 20kg self-level Open Time of Mix: 20-30 min Set Time of Mix: 3 hours Application Depth of Mix: 1-6mm Mix Colour: Grey Product Code: 5lt - LFLC001 Plywood Concrete Plaster Underfloor heating Plasterboard Existing tiles Render Brick & block Backer boards Anhydrite screed Screeds T & G floors Heated screed Vinyl tiles Fibre cement Asphalt flooring PRODUCT GUIDE - PREPARATION PRODUCTS Arc Tilers Primer A styrene butadiene co-polymer designed to prime, seal and stabilise substrates prior to tiling. Coverage: 10m² per 1lt neat Mix Ratio: Dependent on application Drying: 30-60 min absorbent surfaces 60-90 min non absorbent Colour: Blue Product Code: 1lt - STP006 2.5lt - STP007 5lt - STP005 Plywood Concrete Plaster Underfloor heating Plasterboard Existing tiles Render Brick & block Backer boards Anhydrite screed Screeds T & G floors Heated screed Vinyl tiles Fibre cement Asphalt flooring - 10 -

PRODUCT GUIDE - PREPARATION PRODUCTS Plastic Ply Reinforcement sheet for timber floors. Self-adhesive and ultra thin at 2mm. Coverage: Pack contains 1.2m² Depth: 2mm Application: Self-adhesive Colour: Blue Product Code: GXRS001 Timber floors Plywood T & G floors Chipboard PRODUCT GUIDE - PREPARATION PRODUCTS Tanking Kit A waterproof barrier system designed to protect water sensitive structures and surfaces in tiled areas where regular and frequent exposure to damp conditions is expected. Coverage: Standard 2m shower Set Time: 24 hours Contents: - 1lt primer, - 2½lt tanking paste, - 10m x 100mm jointing tape, - 1m² polyester matting. Product Code: TAKT001 Plywood Concrete Plaster Plasterboard Existing tiles Render Screeds Backer boards Anhydrite screed Brick & block Vinyl tiles Fibre cement - 11 -

PRODUCT GUIDE - PREPARATION PRODUCTS Sealing & Decoupling Membrane A flexible, wall & floor, waterproofing, crack covering and decoupling membrane. 100% waterproof and has a crack covering effect and thereby provides a high level of safety against cracks that may later appear in screeds and floor structures. Material: Polyethylene film laminated both sides with PP fleece layers Size: 1m x 30m Thickness: approx. 0.4mm Product Code: PROL001 Showers Bathrooms Wetrooms Balconies Pool Areas Patios Solid Substrates Subject to Cracking PRODUCT GUIDE - PREPARATION PRODUCTS Sealing Tape Sealing tape for use with the Sealing & Decoupling Membrane or for waterproofing joints between substrates and/or boards e.g. Tile Backer Boards. Material: Tri-laminate with fleece backing both sides Size: 120mm x 10m Thickness: approx. 0.7mm Product Code: PROL002 Showers Bathrooms Wetrooms Balconies Pool Areas Patios Laundries Hospitals - 12 -

PRODUCT GUIDE - PREPARATION PRODUCTS Self Adhesive Sealing Tape Self-adhesive, extreme bonding strength, sealing tape for use with the Sealing & Decoupling Membrane or for waterproofing joints between substrates and/or boards e.g. Tile Backer Boards. Material: Self-adhesive butyl rubber with tear resistant fleece backing Size: 100mm x 10m Thickness: approx. 0.5mm Product Code: PROL003 Showers Bathrooms Wetrooms Balconies Pool Areas Patios Laundries Hospitals PRODUCT GUIDE - PREPARATION PRODUCTS Internal Corner Internal corner piece for use with the Sealing & Decoupling Membrane. Material: Tri-laminate with fleece backing both sides Leg Size: 120mm Thickness: approx. 0.7mm Product Code: PROL004 Showers Bathrooms Wetrooms Balconies Pool Areas Patios Laundries Hospitals External Corner External corner piece for use with the Sealing & Decoupling Membrane. Material: Tri-laminate with fleece backing both sides Leg Size: 110mm Thickness: approx. 0.7mm Product Code: PROL005-13 -

PRODUCT GUIDE - PREPARATION PRODUCTS Wall & Floor Collar For use with the Sealing & Decoupling Membrane. Material: Tri-laminate with fleece backing both sides Wall Size: 120mm x 120mm Floor Size: 425mm x 425mm Thickness: approx. 0.5mm Product Code: 120mm x 120mm - PROL006 425mm x 425mm - PROL007 Showers Bathrooms Wetrooms Balconies Pool Areas Patios Laundries Hospitals PRODUCT GUIDE - PREPARATION PRODUCTS Tile Backer Board Waterproof, sturdy, thermally insulating, low weight, compression proof and easy to work with. Material: XPS inner core Size: 1250mm x 600m Thickness: Various Product Code: 4mm x 1250 x 600 - MTBB001 6mm x 1250 x 600 - MTBB002 10mm x 1250 x 600 - MTBB003 12.5mm x 1250 x 600 - MTBB004 20mm x 1250 x 600 - MTBB005 50mm x 1250 x 600 - MTBB006 Walls Floors Solid Substrates Rigid Framework Plasterboard - 14 -

PRODUCT GUIDE - PREPARATION PRODUCTS Sloping Board Made of same material as standard boards. Slopes from 33mm to 10mm. Ideal for wetrooms with drainage along the edge of wall. Also for external balconies. Material: XPS inner core Size: 1200mm x 1200mm Thickness: 33mm - 10mm Product Code: MTBB007 Showers Bathrooms Wetrooms Balconies Pool Areas Patios Laundries Hospitals PRODUCT GUIDE - PREPARATION PRODUCTS Shower Bases An extruded polystyrene foam core sandwiched between mortar / fibreglass outer layers. Waterproof, sturdy, thermally insulating, low weight, compression proof and easy to work with. Use on concrete or wooden floors to create a fully waterproof shower area. SIZE DRAIN PRODUCT CODE 800 x 800 x 20mm 900 x 900 x 20mm 1000 x 1000 x 20mm 1000 x 1000 x 20mm 1200 x 900 x 20mm 1200 x 900 x 20mm 1200 x 1200 x 20mm 1200 x 1200 x 20mm 1300 x 800 x 20mm 1500 x 800 x 24mm 1500 x 1500 x 24mm 1850 x 900 x 24mm Centre Centre Centre Off-set Centre Off-set Centre Off-set Off-set Off-set Centre Off-set MTSL001 MTSL002 MTSL003 MTSL004 MTSL005 MTSL006 MTSL007 MTSL008 MTSL009 MTSL0010 MTSL0011 MTSL0012 Timber Floors Concrete Floors - 15 -

PRODUCT GUIDE - PREPARATION PRODUCTS Shower Base Drain Horizontal drain for use with Shower Bases. Flow Rate: 30lt/min. Packed: 1 s. Product Code: MTDR001 Shower Bases PRODUCT GUIDE - PREPARATION PRODUCTS Tile Backer Board Washers For installation of backer boards Size: 35mm diameter. Packed: 200 per bag. Product Code: BKWS001 Tile Backer Boards PRODUCT GUIDE - PREPARATION PRODUCTS Tile Backer Board Screws For use with washers for installation of backer boards. Size: 3.5mm x 32mm Packed: 1000 per box. SIZE COLOUR QTY. PER BOX 3.5mm x 32mm Black phosphate 1000 PRODUCT CODE MPBO001 Tile Backer Boards - 16 -

PRODUCT GUIDE - PREPARATION PRODUCTS Underfloor Heating Mats 100W/m² Designed with an adhesive backed mesh which allows quick and easy application. Ultra efficient and maintenance free. 100W/m² recommended for wooden substrates. SIZE DESCRIPTION PRODUCT CODE 2m x 0.5m 3m x 0.5m 4m x 0.5m 5m x 0.5m 6m x 0.5m 7m x 0.5m 8m x 0.5m 9m x 0.5m 10m x 0.5m 12m x 0.5m 14m x 0.5m 16m x 0.5m 18m x 0.5m 20m x 0.5m 22m x 0.5m 24m x 0.5m 1m² 100W 1.5m² 150W 2m² 200W 2.5m² 250W 3m² 300W 3.5m² 350W 4m² 400W 4.5m² 450W 5m² 500W 6m² 600W 7m² 700W 8m² 800W 9m² 900W 10m² 1000W 11m² 1100W 12m² 1200W UNHM029 UNHM001 UNHM002 UNHM003 UNHM004 UNHM005 UNHM006 UNHM007 UNHM008 UNHM009 UNHM010 UNHM011 UNHM012 UNHM030 UNHM031 UNHM032 Wooden Substrates PRODUCT GUIDE - PREPARATION PRODUCTS Underfloor Heating Mats 150W/m² Designed with an adhesive backed mesh which allows quick and easy application. Ultra efficient and maintenance free. 150W/m² recommended for concrete substrates. SIZE DESCRIPTION PRODUCT CODE 2m x 0.5m 3m x 0.5m 4m x 0.5m 5m x 0.5m 6m x 0.5m 7m x 0.5m 8m x 0.5m 9m x 0.5m 10m x 0.5m 12m x 0.5m 14m x 0.5m 16m x 0.5m 18m x 0.5m 20m x 0.5m 22m x 0.5m 24m x 0.5m 1m² 150W 1.5m² 225W 2m² 300W 2.5m² 375W 3m² 450W 3.5m² 525W 4m² 600W 4.5m² 675W 5m² 750W 6m² 900W 7m² 1050W 8m² 1200W 9m² 1350W 10m² 1500W 11m² 1650W 12m² 1800W UNHM013 UNHM014 UNHM015 UNHM016 UNHM017 UNHM018 UNHM019 UNHM020 UNHM021 UNHM022 UNHM023 UNHM024 UNHM025 UNHM026 UNHM027 UNHM028 Concrete Substrates Tile Backer Boards Screeds - 17 -

PRODUCT GUIDE - PREPARATION PRODUCTS Digital Thermostat 16A digital thermostat and timer for use with underfloor heating mats. Colour: White Product Code: UNHT001 FOR APPLICATION WITH: Heating Mats PRODUCT GUIDE - PREPARATION PRODUCTS Flexible Conduit For protection of underfloor heating probe. Colour: Black Size: 1m x 13mm Product Code: UNHC001 FOR APPLICATION WITH: Heating Mats PRODUCT GUIDE - PREPARATION PRODUCTS Multi-Pro Backer Board Magnesium silicate board. Impact resistant, moisture & water resistant, A1 fire rated for wall & floor tiling. Tile on Rough Side of Boards SIZE COLOUR PRODUCT CODE 1195 x 590 x 6mm White MPBO001 1200 x 800 x 12mm White MPBO002 Showers Bathrooms Laundries Hospitals Pool Areas Patios Balconies - 18 -

PRODUCT GUIDE - FINISHING PRODUCTS Aluminium Expansion Joints Designed for use in medium to heavy duty traffic areas. The co-extruded flexible infill is manufactured in santoprene providing greater flexibility, chemical and weathering resistance. Profile: Aluminium Length: 2.5m Infill Width: 9.8mm Edge Colour: Chrome SIZE COLOUR PACKED 10mm 10mm 12mm 12mm Black Dark Grey Black Dark Grey 10 s 10 s 10 s 10 s PRODUCT CODE AMJG002 AMJG001 AMJG005 AMJG003 INFILL COLOUR: PROFILE DEPTH: Black Grey 10mm 12mm PRODUCT GUIDE - FINISHING PRODUCTS PVC Perimeter / Expansion Joints PVC profile with detachable anchor so it can be used as either a perimeter or movement joint. Profile: PVC Length: 2.5m Infill Width: 9mm Edge Colour: Black / Grey / Beige SIZE COLOUR PACKED 10mm 10mm 10mm 12mm 12mm Black Dark Grey Beige Black Dark Grey 25 s 25 s 25 s 25 s 25 s PRODUCT CODE PMJG002 PMJG003 PJMG004 PMJG004 TTVJ001 INFILL COLOUR: PROFILE DEPTH: Black Grey Beige 10mm 12mm - 19 -

PRODUCT GUIDE - FINISHING PRODUCTS Straight Edge Aluminium Trim An L shaped extruded aluminium profile designed to protect the edges of tiles or similar hard finishes fitted in wall or floor installations. Profile: Aluminium Length: 2.5m Profile Thickness: 3mm SIZE COLOUR PACKED 8mm 10mm 12mm 22.5mm 8mm Chrome Chrome Chrome Chrome Matt Silver 20 s 20 s 20 s 20 s 20 s 10mm 12mm 8mm 10mm 12mm Matt Silver Matt Silver Brushed Brushed Brushed 20 s 20 s 20 s 20 s 20 s PRODUCT CODE ARTT004 ARTT005 ARTT006 TTBS004 ARTT010 TTSE005 TTSE006 TTBA004 TTBA005 TTBA003 COLOUR FINISHES: PROFILE DEPTH: Chrome Brushed Matt Silver 8mm 10mm 12mm 22.5mm PRODUCT GUIDE - FINISHING PRODUCTS Round Edge Aluminium Trim An extruded semi-round edge aluminium profile designed to protect the edges of ceramic tiles or similar hard finishes fitted in wall or floor installations. Profile: Aluminium Length: 2.5m Profile Thickness: 1.2mm SIZE COLOUR PACKED 8mm 10mm 12mm 8mm 10mm 12mm Chrome Chrome Chrome Gold Gold Gold 20 s 20 s 20 s 20 s 20 s 20 s PRODUCT CODE ARTT001 ARTT002 ARTT003 TTGT002 TTGT003 TTGT004 COLOUR FINISHES: PROFILE DEPTH: Chrome Gold 8mm 10mm 12mm - 20 -

PRODUCT GUIDE - FINISHING PRODUCTS Straight Edge PVC Trim A straight edge alternative to round edge PVC profiles. Can also be used as a capping on the horizontal where skirting tiles have been fitted or where walls are not fully tiled. Profile: PVC Length: 2.5m Profile Thickness: 3mm SIZE COLOUR PACKED 10mm 10mm 12mm 12mm White Soft Cream White Soft Cream 100 s 100 s 100 s 100 s PRODUCT CODE TTSE001 TTSE002 TTSE003 TTSE004 COLOUR FINISH: PROFILE DEPTH: White Soft Cream 10mm 12mm PRODUCT GUIDE - FINISHING PRODUCTS Round Edge PVC Trim It features overhang lips to better butt against the cushion edge of the ceramic tile, a second upright to support the face making it the most suitable trim for floor tile use. Profile: PVC Length: 2.5m Profile Thickness: 1mm SIZE COLOUR PACKED 6mm 8mm 10mm 12mm 6mm 8mm 10mm 12mm 6mm 8mm 10mm 12mm 8mm 10mm 12mm 10mm 12mm White White White White Ivory Ivory Ivory Ivory Soft Cream Soft Cream Soft Cream Soft Cream Black Black Black Beige Beige 100 s 100 s 100 s 100 s 100 s 100 s 100 s 100 s 100 s 100 s 100 s 100 s 100 s 60 s 60 s 60 s 60 s COLOUR FINISH: White Soft Cream Black Beige Ivory PROFILE DEPTH: 6mm 8mm PRODUCT CODE TTDT001 TTDT002 TTDT003 ARTT007 TTDT004 TTDT005 TTDT006 ARTT009 TTDT007 TTDT008 TTDT009 ARTT008 TTPT008 TTPT013 TTPT015 TTBE001 TTVE002 10mm 12mm - 21 -

PRODUCT GUIDE - FINISHING PRODUCTS Square Aluminium Trim Can be used as an edge trim on the vertical with wall tiles, on the horizontal with floor tiles or as a feature strip in wall or floor tiling applications. Profile: Aluminium Length: 2.5m Profile Thickness: 1mm SIZE COLOUR PACKED 10mm 10mm 12mm 12mm Chrome Brushed Chrome Brushed 10 s 10 s 10 s 10 s PRODUCT CODE ALSQ002 ALSQ001 ALSQ003 ALSQ004 COLOUR FINISHES: PROFILE DEPTH: Chrome Brushed 10mm 12mm PRODUCT GUIDE - FINISHING PRODUCTS Aluminium Listello A flat aluminium feature strip that can be used between tiles or as a finishing edge. Profile: PVC Length: 2.5m Profile Thickness: 1.2mm Depth: 7mm to fit all tiles Product Code: 10mm X 7mm - TTBS001 25mm x 7mm - TTBA001 COLOUR FINISHES: PROFILE WIDTH: Chrome 10mm 25mm - 22 -

PRODUCT GUIDE - FINISHING PRODUCTS Bath Seal Plus A co-extruded bath seal designed to be fixed into silicone. The profile can be either retro fitted or tiled over. Profile: PVC Length: 1.8m Profile Thickness: 1.2mm Packed: 50 s Product Code: ATSE002 COLOUR FINISHES: PROFILE DEPTH: White 20mm wide 19mm high PRODUCT GUIDE - FINISHING PRODUCTS Bath Seal Tileover Co extruded bath seal designed to bridge gaps. The thin back of the profile will not kick out the tile laid over the section. Profile: PVC Length: 1.8m Profile Thickness: 1mm Product Code: ATSE001 COLOUR FINISHES: White PROFILE WIDTH: 23mm - 23 -

PRODUCT GUIDE - FINISHING PRODUCTS Sanitary Silicone Superior grade silicone sealant with anti-fungal compounds to prevent mould growth in high humidity areas. Colours: Clear, White & Ivory Set Time: 24 hours Product Code: 310ml Clear - SSC0001 310ml White - SSW0001 310ml Ivory - SSI0001 Glass Ceramics Sanitary Ware Paint Most Non-Porous Surfaces PRODUCT GUIDE - FINISHING PRODUCTS Arc Grout & Tile Sealer Can be applied to damp grout & tiles. Penetrating protection. Does not alter the natural look. Interior & Exterior. 20 year protection Finish: Clear Finish Coverage: 25m² (Depending on surface) Type: Penetrating Sealer & Protector Drying Time: 1 hour Product Code: 600ml - UNR3I1 SUITABLE FOR: Marble Natural Stone Porcelain Travertine Terracotta Granite Slate Limestone Grout Sandstone Damp surfaces Internal/external - 24 -

PRODUCT GUIDE - FINISHING PRODUCTS Stone Sealer Forms a waterproof and stain resistant protective layer. Colour enhancing with a soft satin shine. For Interior & Exterior use. Finish: Soft Satin Shine Coverage: 15-20m² Type: Surface Sealer & Protector Drying Time: 2 Hours Product Code: 1lt - WETC001 SUITABLE FOR: Slate Absorbent Stone Marble Sandstone Terrazzo Concrete Surfaces PRODUCT GUIDE - FINISHING PRODUCTS Granite & Marble Impregnator Forms a waterproof and stain resistant protective layer. Suitable for all absorbent natural and artificial stones and tiles. For Interior & Exterior use. Finish: Clear & Invisible Finish Coverage: 10-25m² (1lt approx) Type: Penetrating Sealer & Protector Drying Time: 3-4 Hours Product Code: 1lt - WETC002 SUITABLE FOR: Slate Polished Marble Smooth Marble Sandblasted Marble Sandstone Terrazzo Concrete Polished Porcelain Smooth Porcelain Sandblasted Porcelain Kitchen Counters Granite Grout - 25 -

PRODUCT GUIDE - FINISHING PRODUCTS Colour Intensifier Forms a waterproof and stain resistant protective layer. Deepens and intensifies colour leaving an almost wet look. For Interior & Exterior use. Revives the natural texture. Suitable for all absorbent natural and artificial stones & tiles. Finish: Deepens & Intensifies Colour Coverage: 15-20m² (1lt approx) Type: Surface Sealer & Protector Drying Time: 1 Hour Product Code: 1lt - WETC003 SUITABLE FOR: Slate Marble Sandstone Terrazzo Concrete Surfaces PRODUCT GUIDE - FINISHING PRODUCTS Tile & Stone Cleaner - Acidic For acid resistant surfaces. Powerful, concentrated cleaner for removal of stubborn dirt, calcium, urine and water scale, limescale, light cement films, rust etc. Dilute: Up to 1:10 Type: Cleaner Product Code: 1lt - WETC004 SUITABLE FOR: Acid Resistant Tiles Natural Stone Stoneware Patios Sanitary Ware Chrome - 26 -

PRODUCT GUIDE - FINISHING PRODUCTS Tile & Stone Cleaner - Alkaline For alkaline resistant surfaces. Powerful, concentrated cleaners for removal of stubborn dirt, old floor care residues, polish films, wax, nicotine, fat encrustation, yellowing etc. For alkaline resistant surfaces in interior and exterior areas. Dilute: Up to 1:10 Type: Cleaner Product Code: 1lt - WETC005 SUITABLE FOR: Porcelain Marble Granite Plastic PVC Rubber Coverings PRODUCT GUIDE - FINISHING PRODUCTS Grout Cleaner Removes grease, dirt, residues of care products and stubborn deposits. For the grouting of wall and floor tiles indoors and outdoors. For ceramic and natural stone tile grouting. Type: Cleaner Product Code: 750ml - WECL008 SUITABLE FOR: Natural Stone Stoneware Patios Sanitary Ware Chrome - 27 -

PRODUCT GUIDE - FINISHING PRODUCTS Cement Residue Remover Highly effective concentrate. Quickly and easily removes cement residue, mortar residue, lime deposits, efflorescence and inorganic contamination. For all acid-resitant surfaces. Dilute: Up to 1:10 Type: Cleaner Product Code: 1lt - WETC018 SUITABLE FOR: Acid Resistant Surfaces PRODUCT GUIDE - FINISHING PRODUCTS Cement Residue For Marble & Natural Stone Concentrated. Gently and effectively removes cement residue, cement remains, grout residues, lime deposits and soiling from surfaces sensitive to acids. For mild cleaning of sensitive coatings. Interior & Exterior. Dilute: Up to 1:10 Type: Cleaner Product Code: 1lt - WETC017 SUITABLE FOR: Natural Stone Stoneware Sanitary Ware - 28 -

P R E P A R A T I O N Ä Ä Ä WALLS FLOORS SHOWERS WET ROOM Ä G U I D E

PREPARATION - WALLS Gypsum Plaster Allow 4 weeks minimum for new plaster to dry. Ensure surface is free of any contaminants, loose dust or dirt. Polished/shiny plaster must be brushed with a stiff brush. B Prime the plaster with Arc Tilers Primer diluted 3 parts water to 1 part primer followed by a second neat coat & allow to dry. Maximum weight when tiling to plaster is 20kg per m² including tiles, adhesive and grout. Any paint must be removed prior to tiling. INSTALLATION GUIDELINES: A C A Plaster primed with Arc Tilers Primer B Pro-Flex, T-20 or LT-33 Adhesive C Arc Wall & Floor Grout PREPARATION - WALLS Gypsum Plasterboard Ensure the boards are fixed securely to the framework, ideally screwed at 300mm centres. Ensure surface is free of any contaminants, loose dust or dirt. Prime the plaster with Arc Tilers Primer diluted 3 parts water to 1 part primer followed by a second neat coat & allow to dry. If the plasterboard is fixed to a timber frame, a flexible adhesive and grout must be used. Maximum weight when tiling to plasterboard is 32kg per m² including tiles, adhesive and grout. A B C D Any paint must be removed prior to tiling. INSTALLATION GUIDELINES: A Rigid framework B Plasterboard primed with Arc Tilers Primer C Pro-Flex, T-20 or LT-33 Adhesive D Arc Wall & Floor Grout - 29 -

PREPARATION - WALLS Sand / Cement Render Allow 2 weeks minimum for new render to dry. Ensure surface is free of any contaminants, loose dust or dirt. Prime the render with Arc Tilers Primer diluted 3 parts water to 1 part primer & allow to dry. B C If tiling externally, protect the tiled area from water ingress for 24-48 hours. A INSTALLATION GUIDELINES: A Sand/Cement render primed with Arc Tilers Primer B Pro-Flex, T-20 or LT-33 Adhesive C Arc Wall & Floor Grout PREPARATION - WALLS Concrete Blocks New block work must be left for a minimum of 6 weeks before rendering or plastering. Ensure surface is free of any contaminants, loose dust or dirt. Prime the surface with Arc Tilers Primer diluted 3 parts water to 1 part primer & allow to dry. If tiling directly to block work, ensure the wall is smooth faced. If tiling externally, a flexible adhesive and grout must be used. A B C If tiling externally, protect the tiled area from water ingress for 24-48 hours. INSTALLATION GUIDELINES: A Block work primed with Arc Tilers Primer B Pro-Flex, T-20 or LT-33 Adhesive C Arc Wall & Floor Grout - 30 -

PREPARATION - WALLS Existing Glazed Tiles / Bricks Ensure existing tiles are firm, stable and securely fixed. Ensure surface is free of any contaminants, loose dust or dirt. C D Prime the surface with Arc Tilers Primer diluted 1 part water to 1 part primer mixed with 1 part adhesive to form a brush on slurry. Allow to dry before tiling. A B INSTALLATION GUIDELINES: A Existing tiles B Tilers primer slurry coat C Pro-Flex, T-20 or LT-33 Adhesive D Arc Wall & Floor Grout PREPARATION - WALLS Plywood / Calcium Silicate Boards Ensure the boards are fixed securely to the framework, screwed at 300mm centres. Ensure surface is free of any contaminants, loose dust or dirt. Prime the boards with Arc Tilers Primer diluted 3 parts water to 1 part primer & allow to dry. A C D Use exterior grade or moisture resistant materials. B Approximate maximum tiling weight (dependent on board type and thickness) is 30kg per m² including tiles, adhesive and grout. INSTALLATION GUIDELINES: A Rigid framework B Plywood / calcium silicate board primed with Arc Tilers Primer C Pro-Flex, T-20 or LT-33 Adhesive D Arc Wall & Floor Grout - 31 -

PREPARATION - WALLS Tile Backer Boards - Solid/Even Substrates Prime the substrate with Arc Tilers Primer diluted as per label instructions. D Fix the backer board using a 3-6mm bed of adhesive. A Use jointing tape over joints. Allow the adhesive to cure before tiling commences. B C E F INSTALLATION GUIDELINES: A Concrete / blockwork / render / brick B Pro-Flex, T-20 or LT-33 C Tile backer board D Jointing tape E Pro-Flex, T-20 or LT-33 F Arc Wall & Floor Grout PREPARATION - WALLS Tile Backer Boards - Rigid Framework Ensure the boards are fixed securely to the framework, screwed at 300mm centres. Ensure surface is free of any contaminants, loose dust or dirt. A B C Use jointing tape over joints. D E Approximate maximum tiling weight (dependent on board type and thickness) is 50kg per m² including tiles, adhesive and grout. INSTALLATION GUIDELINES: A Rigid framework B Tile backer board C Jointing tape D Pro-Flex, T-20 or LT-33 E Arc Wall & Floor Grout - 32 -

PREPARATION - FLOORS Sand & Cement Screed New sand & cement screed must be left for a minimum of 4 weeks to dry sufficiently. Remove any loose flaking layers and ensure surface is free of any contaminants, loose dust or dirt. Prime the screed with Arc Tilers Primer diluted 3 parts water to 1 part primer and allow to dry. Very porous screeds may require more than one coat of primer. A C B INSTALLATION GUIDELINES: A Sand & cement screed primed with Tilers Primer B Rapid-Flex or LT-33 Rapid-Set adhesive C Arc Flexi-Grout or Arc Wall & Floor Grout PREPARATION - FLOORS Concrete Base New concrete must be allowed a minimum of 6 weeks drying time. Allow 1 day per mm for an overall depth of 50mm and 2 days per mm for any depth above 50mm. Remove any laitance from surface & ensure surface is free of any contaminants, loose dust or dirt. A B Prime the base with Arc Tilers Primer diluted 3 parts water to 1 part primer and allow to dry. C Very porous concrete may require more than one coat. INSTALLATION GUIDELINES: A Concrete base primed with Tilers Primer B Rapid-Flex or LT-33 Rapid-Set adhesive C Arc Flexi-Grout or Arc Wall & Floor Grout - 33 -

PREPARATION - FLOORS Anhydrite Screed Anhydrite screed must be confirmed dry via consistent moisture readings. The residual moisture content must be less than 0.5%. Remove any laitance from surface & ensure surface is free of any contaminants, loose dust or dirt. A B C Prime with 2 coats of Arc Tilers Primer, the first diluted 3 parts water to 1 part primer followed by a neat coat. Allow to dry in between coats. D E INSTALLATION GUIDELINES: A Concrete base B Anhydrite screed C 2 coats of Tilers Primer D Rapid-Flex or LT-33 Rapid-Set adhesive E Arc Flexi-Grout or Arc Wall & Floor Grout PREPARATION - FLOORS Flooring Grade Asphalt & Bitumen Remove any surface contamination, loose dust or dirt and ensure there are no signs of debonding or hollowness. Prime the surface with Arc Tilers Primer diluted 1 part water to 1 part primer mixed with 1 part adhesive to form a brush on slurry. A B Allow to dry before tiling. C INSTALLATION GUIDELINES: A Arc Tilers Primer slurry coat B Rapid-Flex or LT-33 Rapid-Set adhesive C Arc Flexi-Grout or Arc Wall & Floor Grout - 34 -

PREPARATION - FLOORS Existing Tiles Ensure existing tiles are firmly bonded to the original substrate. Remove any loose tiles and make good. Remove any surface contamination, loose dust or dirt. A B C Prime the existing tiles with Arc Tilers Primer diluted 1 part water to 1 part primer mixed with 1 part adhesive to form a brush on slurry. D Allow to dry before tiling. INSTALLATION GUIDELINES: A Existing tiles B Arc Tilers Primer slurry coat C Rapid-Flex or LT-33 Rapid-Set adhesive D Arc Flexi-Grout or Arc Wall & Floor Grout PREPARATION - FLOORS Existing Vinyl Tiles / Vinyl Sheets Ensure existing vinyl is firmly bonded to the original substrate. Remove any loose vinyl tiles and make good. Remove any surface contamination, loose dust or dirt. Prime the existing vinyl with Arc Tilers Primer diluted 1 part water to 1 part primer mixed with 1 part adhesive to form a brush on slurry. A C B D Allow to dry before tiling. INSTALLATION GUIDELINES: A Existing vinyl B Arc Tilers Primer slurry coat C Rapid-Flex or LT-33 Rapid-Set adhesive D Arc Flexi-Grout or Arc Wall & Floor Grout - 35 -

PREPARATION - FLOORS Tongue & Groove Floorboards - Plywood Overlay Plywood must be exterior grade and a minimum of 15mm. Stagger the joints when fixing the plywood, leaving a 0.5mm to 1mm gap between boards. Plywood must be screwed, not nailed, at 150mm centres. A B C Remove any surface contamination, loose dust or dirt. D Prime the plywood with Arc Tilers Primer diluted 3 parts water to 1 part primer and allow to dry. INSTALLATION GUIDELINES: A Floorboards B Plywood primed with Tilers Primer C Rapid-Flex or LT-33 Rapid-Set adhesive D Arc Flexi-Grout or Arc Wall & Floor Grout PREPARATION - FLOORS Tongue & Groove Floorboards - Plastic Ply Overlay Remove any surface contamination, loose dust or dirt. Prime the floorboards with Arc Tilers Primer diluted 3 parts water to 1 part primer and allow to dry. Apply the self-adhesive Plastic Ply in a brick type pattern. Apply tile adhesive ensuring all voids are filled. A C D B See page 11 for more technical details on Plastic Ply Reinforcement Sheets. INSTALLATION GUIDELINES: A Floorboards primed with Tilers Primer B Plastic Ply C Rapid-Flex or LT-33 Rapid-Set adhesive D Arc Flexi-Grout or Arc Wall & Floor Grout - 36 -

PREPARATION - FLOORS Tile Backer Boards - Timber Floors Remove any surface contamination, loose dust or dirt. Prime the timber floor with Arc Tilers Primer diluted 3 parts water to 1 part primer and allow to dry. Fix the backer boards with a thin 3 to 6mm bed of adhesive. B A E D C Screw fix the boards at 300mm centres. F Use jointing tape to reinforce joints. INSTALLATION GUIDELINES: A Primed timber floor B Rapid-Flex or Rapid LT-33 C Tile backer board D Jointing tape E Rapid-Flex or Rapid LT-33 F Flexi or Wall & Floor Grout PREPARATION - FLOORS Tile Backer Boards - Concrete Floors Remove any surface contamination, loose dust or dirt. New concrete must be allowed a minimum of 6 weeks drying time. Prime the concrete floor with Arc Tilers Primer diluted 3 parts water to 1 part primer and allow to dry. B A C D E Fix the backer boards with a thin 3 to 6mm bed of adhesive, ensuring full-surface bonding. F Use jointing tape to reinforce joints. INSTALLATION GUIDELINES: A Primed concrete floor B Rapid-Flex or Rapid LT-33 C Tile backer board D Jointing tape E Rapid-Flex or Rapid LT-33 F Flexi or Wall & Floor Grout - 37 -

PREPARATION - FLOORS Electric Underfloor Heating Ensure existing substrate is firm, stable and in good condition. Remove any surface contamination, loose dust or dirt. A Prime the concrete floor with Arc Tilers Primer diluted 3 parts water to 1 part primer and allow to dry. B C Fix the backer boards with a thin 3 to 6mm bed of adhesive. Ensure the underfloor heating element / mat is taped down to the substrate. Embed the underfloor heating element using flexible levelling compound. Once cured, tile using Rapid-Flex or Rapid Lt-33. Once complete, allow 7 days before switching the heating on, initially at a low temperature and then increase the temperature gradually by 5 C per day. INSTALLATION GUIDELINES: A Primed concrete or timber substrate B Rapid-Flex or Rapid LT-33 C Tile backer board D Underfloor heating E Flexible levelling compound F Rapid-Flex or Rapid LT-33 G Flexi or Wall & Floor Grout G D E F PREPARATION - FLOORS Heated Screeds New sand / cement screeds must be left for a minimum of 4 weeks to dry sufficiently. The cured screed should be heated gradually, no more than 5 C per day, to a maximum of 25 C and then maintain that temperature for 3 days before allowing it to cool down to room temperature. Turn off the heating 24 hours prior to tiling, or in cold weather reduce to below 15 C. Remove any loose flaking layers and ensure the surface is free from any contaminants, loose dust or dirt. Prime the screed with Arc Tilers Primer diluted 3 parts water to 1 part primer and allow to dry. Very porous screeds may require more than one coat. Once tiling is completed, allow 7 days before gradually increasing the temperature of the heating. INSTALLATION GUIDELINES: A Primed screed B Rapid-Flex or LT-33 Rapid-Set adhesive C Arc Flexi-Grout or Arc Wall & Floor Grout - 38 - A B C

PREPARATION - FLOORS Decoupling Membrane Ensure the original substrate is firm, stable and in good condition. Remove any loose flaking layers and ensure the surface is free from any contaminants, loose dust or dirt. Prime the substrate with Arc Tilers Primer diluted 3 parts water to 1 part primer and allow to dry. B A D C Apply a thin 3 to 6mm bed of adhesive and lay the decoupling membrane while the adhesive is still moist. E Allow the adhesive to cure before tiling commences. See page 12 for more technical details on Sealing and Decoupling Membrane. INSTALLATION GUIDELINES: A Primed concrete or sand / cement screed B Rapid-Flex or LT-33 Rapid-Set adhesive C Decoupling membrane D Rapid-Flex or LT-33 Rapid-Set adhesive E Arc Flexi-Grout or Arc Wall & Floor Grout PREPARATION - SHOWER / WET ROOM Tile Backer Boards & Showerlays Arc recommends the use of tile backer boards and showerlays for a rigid, 100% waterproof and problem free wall & floor tiling substrate. Fully waterproof Highly insulating Fix to solid wall/timber Ready to tile or plaster Holds 62kg/m2 on walls 40 tonnes/m2 on floors Lightweight to handle Easy to cut See separate booklet for installation instructions. - 39 -

PREPARATION - SHOWER / WET ROOM Waterproof Tanking System Prime substrates with primer as per instructions on pack Apply tanking paste to all corners, joints, outlets etc. Apply jointing tape over the above mentioned areas Apply 2 coats of tanking paste to all surfaces. Allow first coat to dry before applying the second Allow 24 hours before fixing tiles INSTALLATION GUIDELINES: A Substrate B Primer C Sealing Tape D Tanking Paste E Pro-Flex, T-20 or LT-33 Adhesive F Rapid-Flex or LT-33 Rapid-Set adhesive G Sealed Arc Wall & Floor Grout H Sealed Arc Flexi-Grout or Arc Wall & Floor Grout I Arc Sanitary Silicone PREPARATION - SHOWER / WET ROOM Sealing Membrane Prime substrates with primer as per instructions in pack Stick Sealing Tape, Corners & Collars using adhesive or tanking paste Apply thin bed of flexible adhesive and lay membrane ensuring there are no bubbles or creases Once dry, tiling can commence Please refer to the technical data sheet for full installation instructions. INSTALLATION GUIDELINES: A Primed Substrate B Flexible Tile Adhesive C Sealing Tape / Corner Pieces / Wall & Floor Collars D Waterproof Membrane E Pro-Flex, T-20 or LT-33 Adhesive F Rapid-Flex or LT-33 Rapid-Set adhesive G Sealed Arc Wall & Floor Grout H Sealed Arc Flexi-Grout or Arc Wall & Floor Grout - 40 -

Ä EUROPEAN STANDARDS Ä PRIMING GUIDE Ä EXPANSION JOINTS T E C H N I C A L G U I D E

EUROPEAN STANDARDS All Arc Tile Adhesives and Grouts are manufactured in accordance with European Standards and meet or exceed the standards for each classification. EN12004 refers to the general classification for cement based adhesives categorised as Type C. Ready mixed or paste adhesives are categorised as dispersion adhesives Type D. Epoxy resin adhesives are categorised as reaction resin adhesives Type R. EN12002 is the classification for cement based adhesives with degrees of flexibility or deformable characteristics categorised as Type C Class S. EN13888 is the general classification for cement based grouts Type C Class G. ADHESIVES UNDER BS EN 12004 :2001 Type Class Description C 1 Normal cement based adhesive C 1F Fast setting cement based adhesive C 1T Normal cement based adhesive with reduced slip C 1E Normal cement based adhesive with extended open time C 1TE Normal cement based adhesive with extended open time and reduced slip C 1FT Fast setting cement based adhesive with reduced slip C 2 Improved cement based adhesive with additional characteristics C 2E Improved cement based adhesive with additional characteristics and extended open time C 2F Improved fast setting cement based adhesive with additional characteristics C 2T Improved cement based adhesive with additional characteristics and reduced slip C 2TE Improved cement based adhesive with additional characteristics, reduced slip and extended open time C 2FT Improved fast setting cement based adhesive with additional characteristics and reduced slip D 1 Normal dispersion adhesive D 1T Normal dispersion adhesive with reduced slip D 2 Improved dispersion adhesive with additional characteristics D 2T Improved dispersion adhesive with additional characteristics and reduced slip D 2TE Improved dispersion adhesive with additional characteristics, reduced slip and extended open time ADHESIVES UNDER BS EN 12002 :2002 Type Class Description C S1 Deformable adhesive C S2 Highly deformable adhesive GROUTS UNDER BS EN 13888 :2002 Type Class Description CG 1 Cement based grout with normal characteristics CG 2 Improved cement based grout with additional characteristics - 41 -

SUBSTRATE PRIMING GUIDE Before tiling, the majority of wall and floor substrates will require priming. Substrates are primed for the following reasons: To improve the adhesion of cement based products Reduce the porosity of porous substrates A slurry coat mix improves the adhesion to non porous surfaces Produce a barrier between calcium sulphate based surfaces and cement based adhesives to minimise the risk of chemical reaction Arc Tiler s Primer is a high quality styrene butadiene co-polymer emulsion for use as a primer, bonding agent and sealer. Available in 1lt, 2.5lt and 5lt. For detailed guidelines on the complete substrate preparation see pages 29 to 40. WALLS SUBSTRATE Plaster Plasterboards Sand / Cement Render Brick / Block Existing Tiles Plywood PRIMING GUIDE First coat diluted 1 part primer to 3 parts water and allow to dry, followed by a neat coat First coat diluted 1 part primer to 3 parts water and allow to dry, followed by a neat coat Apply 1 coat diluted 1 part primer to 3 parts water Apply 1 coat diluted 1 part primer to 3 parts water Apply one coat of slurry mix of 1 part primer to 1 part water to 1 part tile adhesive Apply 1 coat diluted 1 part primer to 3 parts water FLOORS SUBSTRATE Sand / Cement Screed Anhydrite Screed Concrete Plywood Existing Tiles Vinyl Tiles / Sheets Asphalt & Bitumen Fibreglass Green Screed PRIMING GUIDE Apply 1 coat diluted 1 part primer to 3 parts water First coat diluted 1 part primer to 3 parts water and allow to dry, followed by a neat coat Apply 1 coat diluted 1 part primer to 3 parts water Apply 1 coat diluted 1 part primer to 3 parts water Apply one coat of slurry mix of 1 part primer to 1 part water to 1 part tile adhesive Apply one coat of slurry mix of 1 part primer to 1 part water to 1 part tile adhesive Apply one coat of slurry mix of 1 part primer to 1 part water to 1 part tile adhesive Apply one coat of slurry mix of 1 part primer to 1 part water to 1 part tile adhesive Apply 1 coat diluted 1 part primer to 3 parts water - 42 -

EXPANSION JOINT GUIDE Structural Versus Movement Joints Structural joints are physical gaps which divide a building into smaller sub sections accommodating differential movement between each sub section. Movement joints are small joints designed to absorb localised stresses. Causes of Movement Structural: Structural settlement Structural deformation due to loading Drying shrinkage Ambient thermal gain and loss Wind loading Seismic events Localised Movement: Drying shrinkage of localised adjacent substrates Small scale localised deformation such as creep Ambient thermal differentials Imposed thermal variations such as underfloor heating Movement Joint Arc supply 2 types of movement joint: 1. Optimax Aluminium Heavy Duty Aluminium (MSA). These movement joint profiles are designed to accommodate localised stresses within tiled floors. The aluminium side section of the profile offers protection to the tile edge while the santoprene infill offers outstanding flexibility, tensile strength and chemical and weathering resistance. The anchoring angles are aluminium grade 6063 T6, which is heat treated to increase tensile strength. 2. PVC Movement & Perimeter Joint (MLB). This is a co-extruded PVC movement control joint designed to appear as discretely as a grout line whilst absorbing localised compression and expansion stresses. The PVC is resistant to most chemicals and detergents generally used in tiled applications. It has a detachable anchor which allows the joint to be used as a perimeter joint. Positioning of Movement Joints The theory is to create tile fields large enough to absorb differential movement between the substrate and the tile covering. Movement joints should be installed in certain areas to prevent tiles or grout from cracking or to prevent the tiles from tenting and becoming debonded from the substrate. The exact positioning of movement joints is vital to them successfully protecting the installation. Industry guidelines suggest that the maximum tile field should be no more than 10 metres in each direction. In practice, depending on the individual application, it tends to be between 5 and 8 metres. WHEN TO USE EXPANSION / PERIMETER JOINTS Based on BS 5385 (A) Any area greater than 2m x 1m where the tiling abuts walls requires perimeter joints as a minimum (B) For larger areas, the maximum distance between joints should not be greater than 8m in any direction In addition movement joints should always be installed directly above (1) Changes in the substrate (2) Structural joints in the substrate (3) Gaps in the substrate Installation Ensure the correct depth of movement profile is selected according to tile depth. Using a suitable notched trowel spread the tile adhesive onto the substrate and firmly bed the profile, ensuring the adhesive penetrates the holes in the flange and covers the anchoring legs. Best practice is for the profile to be about 1mm lower than the tile. A grout joint should be left between the tile and the profile. - 43 -

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