Driving Growth through Innovation 11 th November 2008 Vindi Banga President Foods, Home & Personal Care Driving Growth through Innovation A G E N D A Category Organisation Driving growth Delivering more & better innovation
Strong Organic Growth Underlying sales growth 9% 8% 7% 6% 5% 4% 3% 2% 1% 0% Q3 2005 Q4 2005* Q1 2006 Q2 2006 Q3 2006 Q4 2006 Q1 2007 Q2 2007 Q3 2007 Q4 2007 Q1 2008 Q2 2008 Q3 2008 Annualised growth rate * days adjusted Leading Category Positions Savoury Spreads Dressings Tea Ice Cream World Number 1 Deodorants Mass Skin Laundry World Number 2 Daily Hair Care Oral Care Local Strength Household Cleaning
Big Global Brands 12 billion Euro + brands Top 25 brands = ¾ of Unilever s sales Category Goals Profitable Growth through: superior innovation with differentiated technologies deep global/local consumer insight global category and brand strategies global communication platforms increased productivity of marketing investment
From Local to Global Organisation Global Marketing Global R&D Category Category Organisation: 17 Brand Centres, 15 Design Centres Rotterdam Colworth Hamburg Chicago Trumbull Englewood Leeds Heilbronn Port Sunlight Moscow London Posznan Paris Istanbul Dijon Rome Mumbai Milan Dubai Casale Sao Paulo Shanghai Singapore Buenos Aires Durban
CEO Review: Science & Technology January 2006 Not a question of resource money or people Need to step-change productivity & delivery of innovation Our Commitment: Delivering more, differentiated innovation CEO Review: Science & Technology Actions Taken - Embedded Role of Science - Focused resources - Fewer, Bigger projects - Category Technology Strategies - Embraced Open Innovation - One Unilever S&T platforms - Strengthened R&D leadership 10
How We Are Driving Growth How We Are Driving Growth New benefit New segment New format Innovation: 40% More users More consumption Trading up Franchise Expansion: 20% Renovation: 40% Quality Packaging Communication
How We Are Driving Growth New benefit New segment New format Innovation: 40% More users More consumption Trading up Franchise Expansion: 20% Renovation: 40% Quality Packaging Communication Built Global/Local Consumer Understanding Wide Variation in Tea Preparation Habits Brewed with milk Iced tea Brewed with milk Black+ Mate Chunmee Green Black Dust Cooked Cooked large large leaf leaf Boiled with milk dust / brokens Brewed with milk Green Green large leaf Green / black Brewed with milk
Simplifying Brand Portfolios: From Local Past Historic Laundry Portfolio Simplifying Brand Portfolios: Now Global Global Laundry Brand Portfolio
Laundry Covering the Price Piano Harmonization of Formulations Skin Cleansing 56 Base Formulas reduced to 4 Globally Providing Cost Savings & Speed of Roll-Outs Formula 1 Formula 2 Formula 2 Formula 3 Formula 3 Formula 4 Formula 4 Formula 3 Formula 3 Formula 3
Focused Funnel: Fewer, Bigger Innovations From 5000+ projects to 700 6000 5000 4000 3000 2000 1000 0 Number of Category Innovation Projects 2005 2006 2007 2008 2009 Average project size increased 10x Faster Roll-Outs To More Markets 25 markets 52 markets 8 markets 20 markets 30 markets 40 markets 16 markets
Delivering More, Better Innovation Personal Care D&E Vitality Personal Care Clinically proven to provide prescription strength moisturisation Compelling Sensorials: Wake Up. Go Fresh Superior skin whitening & anti-ageing technology Packaging technology for superior usage, less plastics usage
Developing & Emerging Markets Foam cutting technology: single rinse instead of three Low cost technology for liquid skin cleansing Mealmakers - formulation & processing technology Ambient stability & low cost supply chain Superior fragrance and sensorials Vitality: Making Healthier Foods Bouillon jelly proprietory technology Best tasting fat free ice cream Light spread rich in vitamins (B3, B5, B6, D, E, A and B1) Formulation & processing technology
Vitality: Stronger Functional Claims White Now! Unique optical whitening technology Clinical strength protection based on world class expertise Catechin rich tea helps to take care of your body shape Removes dandruff & nourishes the scalp through ClearTech Vitality: Driving Sustainability Rainforest Alliance certified tea Ben & Jerry s Fairtrade Partnerships Detergent concentration technology for less water, less transport, higher margins
Consumer Dynamics in Challenging Times Recession impact category segmentation Positive Meals and Dishes Margarine Bouillons 1 3 Soups Recession impact on overall volume Neutral Trade up/ Thrive 2 Hold Deodorants Shampoo Conditioner Leaf Tea Trade down Sauces Hand & Body Negative 4 Ice Cream Consume less Oral Care Skin Cleansing Fabric Cleaners Household Cleaners Dressings Positive Neutral Negative Recession impact on category mix Source: Nielsen; CMI Europe; McKinsey analysis 6Ps Winning in Challenging Times Recession impact category segmentation Proposition Underline Value and Quality Price Range-up, Range-down Better Products are still worth paying for Promotion Protect Advertising Investment and Spend More Wisely Pack Small Packs, Big Packs Product Do not cut Product Quality Place Catch the moving Shopper
Key Messages Combining local insight with global scale and expertise Delivering fewer, bigger innovations Leveraging differentiated technology Faster roll-outs to more markets Action plans to win in challenging times Raising the Bar
Unilever Investor Seminar 11 th 12 th November 2008