AUTOMATED BORDER CONTROL GLOBAL CAMPAIGN REPORT Page 1
DISCLAIMER: The infrmatin cntained in this publicatin is subject t cnstant review in the light f changing gvernment requirements and regulatins. N subscriber r ther reader shuld act n the basis f any such infrmatin withut referring t applicable laws and regulatins and/r withut taking apprpriate prfessinal advice. Althugh every effrt has been made t ensure accuracy, the Internatinal Air Transprt Assciatin shall nt be held respnsible fr any lss r damage caused by errrs, missins, misprints r misinterpretatin f the cntents heref. Furthermre, the Internatinal Air Transprt Assciatin expressly disclaims any and all liability t any persn r entity, in respect f anything dne r mitted, and the cnsequences f anything dne r mitted, by any such persn r entity in reliance n the cntents f this publicatin. 2015 Internatinal Air Transprt Assciatin. Page 2
Table f Cntents 1 INTRODUCTION... 4 2 OBJECTIVES AND SCOPE... 4 2.1 ENHANCE INFORMATION ON EXISTING ABC DEPLOYMENTS... 4 2.2 PROMOTE AUTOMATED BORDER SOLUTIONS... 4 3 CAMPAIGN SCOPE AND METHODOLOGY... 5 3.1 METHODOLOGY... 5 3.2 SCOPE AND COMPLETION RATE... 6 4 KEY RESULTS... 7 5 DETAILED RESULTS... 8 5.1 AUTOMATED BORDER CONTROL DEPLOYMENTS WORLDWIDE... 8 5.1.1 Interactive Map... 8 5.1.2 ABC Slutin Types... 9 5.2 LOCATION... 11 5.3 BIOMETRICS... 12 5.4 ELIGIBILITY... 12 5.5 USAGE... 13 5.6 BARRIERS TO IMPLEMENTATION... 14 6 NEXT STEPS... 14 Page 3
1 INTRODUCTION Prmting autmated brder slutins glbally With internatinal travel and the exchange f gds cnstantly grwing, increasing thrughput capacity is vital fr brder cntrl authrities, airlines and airprt peratrs. New technlgies can be used nt nly t increase security but als t enhance cnvenience, e.g. t reduce queuing time at brder cntrl. An Autmated Brder Cntrl (ABC) system can imprve the management and cntrl f travel flws at the brder by reinfrcing checks while speeding up brder crssing f regular travelers. This can enable brder guards t cpe with the ever-rising number f brder crssing withut cmprmising security. Sme Gvernments have even suggested that security is enhanced because additinal brder fficers resurces can be fcused n ptentially higher risk travelers. The rapid increase in the number f electrnic machine readable travel dcuments (emrtds) cntaining bimetric data facilitates innvative autmatin cncepts and enables integrated secure prcesses at brders that rely n machine-assisted cntrl. 2 OBJECTIVES AND SCOPE The first implementatins f ABC systems started in 2005. In 2012 IATA saw the need t pr-actively prmte ABC slutins aiming at imprving brder crssing in supprt f passenger grwth. IATA s field ffices cllect infrmatin n deplyments, mbilize and engage lcal stakehlders (primarily gvernments), industry experts and strategic partners. IATA is the unique surce f infrmatin fr ABC deplyments wrldwide. 2.1 Enhance infrmatin n existing ABC deplyments In the early days f ABC, fingerprint and iris were cnsidered mre secure than facial recgnitin. The technlgical gap has clsed cnsiderably and any f the three may be preferred in different parts f the wrld. In recent years, many gvernments are allwing citizens frm ther cuntries t use their ABC system and therefre the need t implement multimdal e-gates t supprt a range f bimetric ptins. The campaign served the purpse t validate and enhance existing infrmatin. 2.2 Prmte autmated brder slutins Many cuntries have yet t deply autmated brder cntrl slutins. Based n the success f the first-mvers, it is wrth sharing with ther cuntries the lng-term benefits that autmated brder slutins can bring t all stakehlders invlved: aircraft peratrs, airprts, gvernments and ultimately the passengers. Page 4
3 CAMPAIGN SCOPE AND METHODOLOGY 3.1 Methdlgy The campaign was launched thrugh a live webcast bradcasted t all lcal and reginal ffices invlved. It cnsisted f tw streams: Stream 1 validate existing deplyments at airprts Validate infrmatin fr airprts with existing deplyments, and prvide updates r missing infrmatin (if applicable): Name f the autmated system (if applicable) Lcatin in the airprt (Arrival, Departure, Transit) In which Terminal(s) the autmated systems are deplyed Wh is eligible t use the autmated system (cuntries/natinalities) Is there a need t enrll r can an emrtd be used withut enrllment Bimetrics used (face, fingerprint, iris, ther) Usage: Number f passengers that used the autmated system in 2014 and/r % f passengers that used the autmated system cmpared t manual brder crssing Prf f implementatin (link t press release, pictures, etc.) Stream 2 prmte ABC with gvernments that have nt yet deplyed Apprach gvernments and prmte ABC slutins. Stakehlders were prvided a package cntaining dcuments and materials n the benefits f autmated brder cntrl: Generic ABC presentatin ABC Implementatin Guide 1st Editin Case Studies (Canada, Indnesia, Prtugal, and United Kingdm) Identify new deplyments, if any Fr bth streams, infrmatin was captured using nline surveys. Lcal and reginal ffices were invlved in cntacting stakehlders and cllecting data. The nline survey was kept pen frm June t August 2015. Passenger Experience Managers perfrmed weekly quality checks t ensure n-time cmpletin. Page 5
3.2 Scpe and Cmpletin Rate Scpe Stream 1-150 airprts with existing implementatins in 52 cuntries. Stream 2-76 gvernments where ABCs are nt available. 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 20% 13% ABC Campaign Respnse Rate 100% 88% 65% 100% 100% 100% 94% 96% Africa Asia Pacific Eurpe MENA LATAM Nrth America Stream 1 Stream 2 Page 6
4 KEY RESULTS Types f ABC systems Number f Implementatins Lcatin f ABC systems Bimetrics Eligibility Usage 48% f ABC slutins wrldwide are based registratin. 35% n electrnic machine-readable travel dcument (e-mrtd) at 35%. 33% increase in the number f cuntries were ABCs were identified (15 additinal cuntries) frm 2014 t 2015. Similarly, an increase in number f airprts where ABCs have been identified (27%). 63 additinal ABC deplyments identified. 53% f ABC systems are present n Arrival, 34% are fund n bth Arrival and Departure, while 10% have them n Departure (mst likely t be US Preclearance). 42% use face, 37% use fingerprint and 14% use bth. The remaining 7% are either iris, r a cmbinatin f face, fingerprint and iris. 83% f ABC systems are based n multilateral agreements therefre allwing multiple natinalities t use the gates/kisks. The remaining 17% nly allw Natinals and permanent residents fr the time being. Thse cuntries that were amngst the first nes implementing autmated brder cntrl systems have a usage f 23% up t 46%. Page 7
5 DETAILED RESULTS 5.1 Autmated Brder Cntrl Deplyments Wrldwide 5.1.1 Interactive Map An interactive map has been develped t keep track f implementatins glbally: Surce: http://www.iata.rg/whatwed/stb/maps/pages/autmated-brder-cntrl.aspx Page 8
5.1.2 ABC Slutin Types Varius types f ABC slutins exist: Registered Traveler Prgram (RTP) 1 Als knwn as trusted traveler scheme, it facilitates entry f lw-risk, registered travelers at prt f entry, typically by allwing members t access dedicated lanes fr expedited prcessing thrugh immigratin, custms and agriculture. In turn, brder agencies can better allcate their resurces t fcus n unknwn, ptentially higher risk travelers. Autmated brder cntrl gates / kisks Utilizes electrnic machine-readable travel dcuments (e-mrtds). They may perate n the basis f e-passprts alne but may als use e-id cards and e-residence permits as tkens when cnsidering entry r exit. Autmated Passprt Cntrl (APC) 2 Autmated Passprt Cntrl (APC) is a U.S. Custms and Brder Prtectin (CBP) prgram that expedites the entry prcess fr U.S., Canadian and eligible Visa Waiver Prgram internatinal travelers by prviding an autmated prcess thrugh CBP s Primary Inspectin area. Travelers use self-service kisks t submit their Custms declaratin frm and bigraphic infrmatin. APC is a free service, des nt require preregistratin r membership, and maintains the highest levels f prtectin when it cmes t the handling f persnal data r infrmatin. Travelers using APC experience shrter wait times, less cngestin, and faster prcessing. Mbile Passprt Cntrl (MPC) 3 Mbile Passprt Cntrl (MPC) is an authrized U.S. Custms and Brder Prtectin (CBP) smartphne r tablet app that expedites the entry prcess fr U.S. citizens and Canadian visitrs by prviding an autmated prcess thrugh the CBP Primary Inspectin area. The app enables travelers with a smartphne r tablet t submit their passprt infrmatin and custms declaratin frm as well as uplad a self-pht prir t CBP inspectin. 1 IATA ABC Implementatin Guide: http://www.iata.rg/whatwed/passenger/pages/passengerfacilitatin.aspx 2 US CBP website: http://www.cbp.gv/travel/us-citizens/autmated-passprt-cntrl-apc 3 US CBP website: http://www.cbp.gv/travel/us-citizens/mbile-passprt-cntrl/mbile-passprtcntrl-frequently-asked-questins Page 9
Nrth America and Eurpe have the mst ABCs acrss their airprts. The fllwing graph shws that the mst cmmn type is based n registratin (48%) fllwed by e- MRTDs (35%). 120 117 Number f ABC Types 100 84 80 60 37 40 20 4 0 RTP emrtd APC MPC The reasn why ABCs based n registratin have the highest number is due t glbal entry prgram 4 fund in 59 lcatins wrldwide. Multiple types f ABC slutins exist in each regin. There were 63 additinal ABCs identified thrugh the campaign. 4 US CBP Website: http://www.cbp.gv/travel/trusted-traveler-prgrams/glbal-entry Page 10
Belw chart shws an increasing trend in the number f airprts deplying ABC slutins acrss all regins frm 2014-2015. 5.2 Lcatin 53% f ABC slutins are present n arrival, 34% are fund n bth arrival and departure, while 10% have them n departure (mst likely t be US Preclearance). Lcatin f ABC systems 3% 0% 10% 34% 53% Arrival Arrival, Departure Departure Arrival, Departure, Transit Arrival, Transit Page 11
5.3 Bimetrics 42% use face, 37% use fingerprint and 14% use bth. The remaining 7% are either iris, r a cmbinatin f face, fingerprint and iris. 5.4 Eligibility 200 ABC slutins are based n multilateral agreements therefre allwing multiple natinalities t use the gates r kisks. The remaining 42 nly allw natinals and permanent residents fr the time being. Since 2014, there has been an increasing trend twards multilateral agreements. 250 200 Eligibility 200 150 132 100 50 0 15 0 Bilaterals 32 42 Natinals, Permanent Residents Multilateral Agreement 2014 2015 Page 12
8 gvernments have plans t further expand eligibility t use their ABC systems t ther natinalities: Bahrain Saudi Arabia Mexic Singapre Prtugal United Arab Emirates Republic f Krea United Kingdm 5.5 Usage Thse cuntries that were amngst the first nes implementing ABC systems have seen a steady increase in usage. Over the years, passengers became mre familiar with ABC s system and the glbal passenger survey 5 shws that 90% f passengers are very satisfied using the e-gates. Average ABC Usage 50% 40% 46% 44% 40% 33% 30% 26% 23% 20% 10% 0% New Zealand United States Australia United Kingdm Suth Krea Prtugal The success f an ABC scheme relies n passenger awareness. Airprts, gvernments and airlines all have a rle f infrming passengers n the benefits, enrllment and eligibility requirements. Fr examples f prmtin refer t the ABC Implementatin Guide: http://www.iata.rg/whatwed/passenger/pages/passenger-facilitatin.aspx 5 The Glbal passenger survey is an annual, independent survey cnducted by IATA t understand passenger preferences and behavir thrughut their jurney Page 13
5.6 Barriers t Implementatin Gvernments wh have nt implemented ABCs said that the main barriers t implementatin remains t be cst, lack f infrmatin n the benefits, lw passenger vlume, and legislatin. The next sectin shws hw IATA can assist gvernments in sme f the abvementined bstacles t implementatin. 6 NEXT STEPS Cntinuus prmtin f the benefits f autmated brder cntrl slutins. Prvide the basis fr implementatin thrugh guidance material and case studies. Facilitate implementatin by pairing f gvernments, airprts and airlines. Cllect and publish trends and marketing data. Fllw-up n existing implementatins that have plans t expand eligibility. Fllw-up n gvernments wh have expressed interest n new deplyments. Page 14