Aftermarket Support Service Maintenance Refurbishment Parts Training
Worldwide Aftermarket Support Stewart & Stevenson manufactures and distributes multiple types of equipment utilized by the oil and gas, marine, transportation, mining, power generation, agriculture, construction and industrial markets. Aftermarket support for our manufactured and distributed equipment has been a significant portion of Stewart & Stevenson s proud tradition since the company s beginning in 1902. Aftermarket support is provided for nevery unit of the fracturing, coiled tubing, cementing, nitrogen, rig, control and power generation systems that we manufacture nour patented Rail King rail car movers nevery piece of equipment that we fabricate and sell as an authorized distributor of Allison, Atlas Copco, Detroit, Deutz, EMD, MTU, MTU Onsite Energy and Volvo Penta Marine. *NOTE: Stewart & Stevenson s AOR for business partner products vary. Contact your local facility for availability. nour rental generators, compressors and forklift equipment Stewart & Stevenson s skilled service technicians and knowledgeable parts personnel are available 24/7/365 to support our worldwide base of installed equipment. Aftermarket support includes: nservice nmaintenance nparts ntraining 2 Worldwide Aftermarket Support
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Service and maintenance Service, like the quality craftsmanship that goes into our reliable products, is an ongoing tradition at Stewart & Stevenson. Our highly trained, certified technicians quickly diagnose equipment problems and organize solutions to put out-of-service units back to work. Stewart & Stevenson s U.S. service and repair facilities feature modern service bays, test equipment and all tools necessary to fulfill our commitment to timely, accurate and quality service. Technicians with fully equipped and stocked service vehicles provide onsite service at domestic customer locations. Stewart & Stevenson technicians travel worldwide to provide onsite service and repair wherever our clients equipment is located, and remain for extended duty as required. Translators ensure that our technicians accurately understand the needs of international clients. Our technicians provide: npreventive maintenance nwarranty support nlong-term maintenance contracts nengine and transmission overhaul nequipment refurbishment nengineering support Warranty Support Stewart & Stevenson offers periodic maintenance programs to maintain the warranty status of all equipment and components as required by the manufacturer. With warranty service and repairs, our technicians provide the standardized record keeping necessary for warranty purposes. We provide maintenance that ensures consistent quality and protects the client s investment. Long-term Maintenance Contracts Stewart & Stevenson offers long-term maintenance contracts for equipment put into operation in remote locations. Dedicated technicians travel to provide service and repair on equipment operating at far distances from service centers. Long-term maintenance is a component of international client sales contracts. Preventive Maintenance Customized preventive maintenance performed by our qualified technicians extends the useful life of equipment and minimizes unproductive downtime caused by unexpected equipment failures. We offer: npm programs for oilfield equipment, generators, compressors, OTR tractors, and forklifts nin shop or onsite maintenance nsupport for all manufacturers equipment ntesting and inspections 4 Service
Equipment refurbishment Engine and Transmission Overhaul Stewart & Stevenson service shops feature chassis and engine dynamometers and have the capability to overhaul engines and transmissions. We perform: nrebuild, which includes replacement of worn parts to bring the engine or transmission back into operating condition nminor overhauls, in which every component is removed, cleaned, checked and repaired or replaced. ntotal rebuilds, which is complete disassembly and rebuilding with all new or remanufactured OEM components. Equipment Refurbishment Stewart & Stevenson equipment refurbishment ranges from a simple cleaning, repair and new paint job to a complete rebuild. Our teams of experts have the mechanical, electrical, structural and body repair expertise to accomplish any refurbishment, quickly and cost effectively. The end result is a like-new product at reduced cost that will provide years of extended service life. Engineering Support Stewart & Stevenson s professional engineers provide technical expertise that is utilized to: nprovide product failure analysis nassist with engine and transmission ratings to ensure the optimum application of replacement components for existing systems nperform manufacturer installation reviews and testing nsupport OEM customers on new model introductions and technology updates nensure design and quality of all fabricated products Oilfield equipment refurbishment services: ncomplete structural repair nlow emission engine and exhaust after-treatment equipment nadvanced electronics with Stewart & Stevenson data acquisition systems npaint and bodywork Rig refurbishment services: nmast repairs, recertification or total mast replacement nengine and transmission repower packages ntotal drawworks refurbishment or replacement nmodern sandblasting, paint booths and licensed vehicle inspection stations stewartandstevenson.com 5
Parts Stewart & Stevenson s aftermarket support includes readily available, quality spare parts for our wide range of manufactured and distributed products. Our extensive parts inventory ensures our service technicians have parts available when needed to perform maintenance services, make repairs or provide equipment upgrades, overhauls and refurbishment. Parts are available by application, by name and by brand. We offer: nin-stock, certified OEM parts for all business partner products na wide network of vendor suppliers of parts and components nfactory remanufactured engines and transmissions nwarehousing and industrial supplies nparts support for non Stewart & Stevenson manufactured equipment nan experienced, knowledgeable parts staff All manufacturing and service facilities stock replacement components and parts that are available for quick delivery, and Stewart & Stevenson has OEM purchasing status with better pricing and lead times for some of the best brands in the industry. 6 Parts
Training Training with technical documentation is an integral part of the aftermarket support provided by Stewart & Stevenson. Classes are available online, at our facilities and at client locations. Certified trainers at our training centers provide classroom instruction and hands-on training for business partner products, with translators for all languages. Trainers also travel worldwide to provide training at our clients locations. Training topics include: nproduct familiarization nequipment operation nequipment maintenance nequipment overhaul No matter where Stewart & Stevenson equipment is put into service, our certified technicians and trainers will travel there to personally commission it prior to operation. Commissioning service can include: nequipment installation oversight ninitial service ninspection and testing noperator training Stewart & Stevenson ensures that your equipment is properly installed, fully serviced and fully operational, and that your personnel are completely trained before we leave your location. stewartandstevenson.com 7
stewartandstevenson.com Aftermarket Support for Distributed & Manufactured Products Arizona Phoenix 602-462-1636 Arkansas Stuttgart 870-673-3575 Colorado Denver 303-287-7441 Grand Junction 970-248-4100 Pueblo 719-543-7056 Connecticut Middletown 860-632-0218 Florida Fort Lauderdale 954-327-4440 Fort Myers 239-332-3100 Fort Pierce 772-464-6006 Jacksonville 904-737-7330 Panama City 850-763-7656 Tampa 813-621-5651 West Palm Beach 561-842-2113 Kansas Great Bend 620-793-3552 Liberal 620-624-5672 Louisiana Lafayette 337-837-9001 New Orleans 504-347-4326 Massachusetts Marlborough Power Systems 508-460-6277 New Jersey Lodi 201-489-5800 Lodi Power Systems 201-291-0300 Farmington 505-325-5071 New York Albany 518-452-0000 Texas Corpus Christi 361-289-5350 Dallas 214-631-5370 El Paso 915-790-1848 Houston Manufacturing 281-345-5100 Houston Aftermarket 281-345-5102 Houston Drive Systems 281-231-1865 Houston I-10 Distribution 713-671-6220 Houston Training Center 713-803-0700 Longview 903-758-5562 Pharr 956-787-6880 San Antonio 210-662-1000 Waco 254-857-4351 Wichita Falls 940-322-5227 Wyoming Casper 307-234-6975 Beijing, P.R. of China 86-10-5-813-5005 Moscow, Russia 7-495-967-0820 Colombia Bogota +571-5190449 Barranquilla +575-3700103 Bucaramanga +576 460606 Cali +572 3816523 Miami 305-638-5300 Piscataway 732-752-7100 Lubbock 806-745-4224 Cerrejon +575-7774372 Ocala 352-237-7977 Orlando 407-888-1700 New Mexico Albuquerque 505-881-3511 Odessa 432-563-4800 Medellin +574 484008 16-11-28 2016 Stewart & Stevenson The information in this publication, including text, images and links, which may change at any time, is provided AS IS by Stewart & Stevenson without warranty of any kind, either expressed or implied, including but not limited to, the implied warranties or merchantability, fitness for a particular purpose or non-infringement. Stewart & Stevenson is a registered trademark of Stewart & Stevenson LLC.