Effective Leadership Skills for Managers One-Year Program Overview Live Training Class 1: Developing the Leader Within You Managers vs Leaders Today s leaders must be partners with their people. They cannot lead solely based on positional power. As a leader or leader in the making, we have the incredible opportunity to bring out the best in people. To do this we must draw out the best in ourselves. Leaders and managers are not the same. While leaders may be effective managers, not all managers can rightfully be called leaders. Individuals who are leaders inspire, motivate, and energize people with their clear visions and strategies towards a shared goal. Main stream and traditional managers are short term oriented and are concerned with the day to day activities. They are efficient at organizing, allocating, controlling, and monitoring resources. Managers do things right, but leaders do the right things. As a leader, you discern the right course, set the pace, influence others to follow, and inspire them to excellence and success. From my years of trying to lead people and watching organizations grow, I have found that Leadership is not inherited, but developed. An average manager can charge a person with a task and think they are leading. A good manager will work with an employee to manage the task through completion. But a great leader will enlist the support of others in the accomplishment of a task by communicating the information surrounding the task and providing the necessary vision and understanding of why it needs to be completed, and then coach and mentor the individual toward success. Brad Self Effective leadership plays the most important part in the success of any company or firm. In this program, you will learn how to lift the lid of your personal leadership abilities and enable your company or firm to grow beyond their current level. The higher leaders rise, the higher you will take the organization and ensure long term success for our organization. The AGN Effective Leadership for Managers Program is designed to help you identify behaviors, assess your abilities, and develop a plan for improvement. This interactive program will assess your current leadership level, integrate the laws of leadership and create a Leadership Action Plan that you can take and apply to your daily practices. The program is designed to equip you with the simple yet powerful
principles, values and skills of leadership that can bring about positive behavioral changes to enhance your leadership effectiveness. Step 1: Introduction (Behaviors) A Unique Leadership Approach o Culture, Character, Capabilities Leadership Level Competencies o Lead My Self o Lead My Team o Lead My Organization Developing Leadership Effectiveness o The Lid Concept o The Paradigm (must see it) o Accountability What is True Leadership o Leadership is Influence Borrow vs Earned o Credibility (the 4 cores) o Integrity (people do what people see) Personal Values o Values drive decisions, decisions drive behavior, behaviors drive results o Values Exercise Leadership Progression o Job Knowledge o Management Skills o Leadership Behavior Predictive Index Behavioral Assessment Identify your key behavioral traits, look at strengths and overuses Case Study on how behavior affects leadership How we grow as a Leader o What got you here will not sustain you The Gap Trap The Four Steps of Influence/ Leadership Principles of the 4 Steps Who you Influence/Lead o Circle of Influence Exercise Step 2 Building Relationships Permission Level Leadership (build relationships) Connections o Connecting with people begins by caring for people o Those closest to you will determine your level of success Develop an inner circle of accountability Listening Skill Development o Listening vs Hearing
o Time spent communicating o Listening Model Development o Communication Realities Tuning In o Three Major Listening Filters Selective Attention Selective Interpretation Selective Retention o 5 Listening Approaches Appreciative Empathic Comprehensive Discerning Evaluative o Individual Listening Skills Assessment o Tools for Effective Listening Case Study Connecting with People Relationship Assessment o How to Develop the Relationships with Critical People Connection through Dialogue and Understanding o Art of Questioning Exercise Connecting Actions Attitude and Leadership o Attitude Assessment o What is Psychosclerosis? o How to get the Right Attitude o Attitude Costs Jobs o Attitude Reflects Leadership Remember the Titans TRUST o Leadership Functions on the Basis of Trust o The Law of Solid Ground o Emotional Bank Account o Trust Taxes and Dividends o Trust/Integrity Case Study o What Does No Trust Look Like? o 13 Behaviors of High Trust Core Values and Understanding the Leader Within You o When have you been asked to compromise this value o Consequences o Changes you would make Step 3 Getting Results Achieve Results through the Effective Management of Relationships Pareto Principle (80/20 rule) Achieving Optimal Results with the Right People o Quadrants
Quality of the Relationship Impact Person has on your Success What Motivates You o Personal Motivator Assessment o What Motivates Your Team o What prevents you from meeting you or your teams motivational needs The Vision o Leadership and the Role of Vision 4 Vision Levels of People o Get Buy-In Leader + Vision = Results o What is your organization s Vision? Do the people buy into the vision? o What an Organization Looks Like with no Vision Compass Exercise Step 4 Grow Others What are you doing for the people in your Firm? People Do What People See o Buddy Program o Coaching Program o Mentoring Program The 5 Step Equipping Process o Step One: I Model The Leadership Lid Concept Investment in Self before focusing on others I do it : I Model It : The Lid o Step Two: I Coach or Mentor Priority Characteristics of and Effective Coach/Mentor Respect I do It and you re with me : I Coach/Mentor : Priorities o Step Three: I Monitor Get Results Creating the safe environment Provides direction Allows people to fly You do it and I am with you : I Monitor : Results o Step Four: You Move Forward Give Power to Others Understand the Roadblocks and Remove Them Empowerment Self-Assessment You Do It : You Move Forward : Give Power Away o Step Five: We Multiply Explosive Growth Leaders Develop Followers Leader s Math vs Follower s Math
Characteristics of Leaders who develop followers vs Leaders who develop Leaders You Do It and Someone Else is with You : We Multiply : Explosive Growth Bringing it all Together o Reflection on what you have taken away from this program What will you Do Tomorrow? What is next in the Program Interactive classrooms