2012 2013 Deloitte and IBM Smarter teaming for clients
The Deloitte & IBM Alliance Smarter Together Bringing value to clients Deloitte s IBM Credentials Recognized by IBM as a Premier Business Partner With a track record of achievement that spans more than a dozen years, the Deloitte and IBM alliance combines the strengths of both organizations to help global enterprises in their efforts to address their toughest business issues. This smarter teaming approach results in better service and higher value for our joint clients. Deloitte is the largest privately held professional services organization in the world with respect to headcount and breadth of capability, delivering audit, enterprise risk, tax, finance, strategy and operations, human capital, and technology services. Deloitte applies 2 Named a Cognos Global Alliance Partner of the Year or Global Systems Integrator of the Year for five consecutive years One of IBM s fastest growing Global Systems Integrator alliances Awarded IBM s highest alliance distinction, the Global Alliance Excellence Award for Business Analytics Only IBM Global Systems Integrator to serve IBM as a significant client a truly multidisciplinary approach to addressing our clients needs, merging our industry, business, and technical expertise across this breadth of services. The second largest publicly-traded technology organization in the world, IBM has built an unbeatable portfolio of solutions aimed at helping clients reduce costs, increase revenue, manage risk, optimize supply chains and improve the customer experience. IBMs business model is built to support two principal goals: helping their clients succeed in delivering business value by becoming more efficient and competitive through the use of business insight and information technology solutions; and providing long-term value to shareholders. Our alliance offerings unite the depth and breadth of IBM s technology portfolio with Deloitte s world-class methodologies and consulting experience. Working together, Deloitte and IBM continue to help our joint clients create and capture value, based on our shared focus on growth, execution and accountability. Technology is a core foundation to our delivery. We apply technology as both an enabler and as a transforming element delivering current business better, cheaper, faster, and creating new models of business in an industry, sector, or client. We match solutions to the needs of each client and deliver advice, implementation, management, and operations from strategy through sustainment. With Deloitte s strategic alliance relationship with IBM, we deliver unbeatable capabilities, focused on the business issues important to our clients. Our investments and scale are aligned around those issues to deliver complete valuebased solutions. With smarter teaming, Deloitte and IBM collaborate when it is advantageous to our joint clients, investing a great deal of time, capabilities, money and people to build out the alliance and leverage appropriate resources. Both Deloitte and IBM have contributed assets and resources to the alliance, which help to provide excellent service during client engagements: Dedicated alliance team Our clients benefit from having a dedicated alliance team, to facilitate the development and delivery of services and solutions, including support for enhanced project delivery, effective technology fit and integration, efficient resource utilization, and lower overall costs. Access to key IBM resources Recognizing Deloitte as a Premier Business Partner and a channel to market for its technology, IBM provides Deloitte with access to a variety of hardware, software and services resources (e.g., subject matter experts) as well as IBM education and complementary tools. Technology investments To help reduce clients development costs and accelerate time to market, IBM has invested hardware, software and technical support in Deloitte s Solutions Network (SNET) technology center. Education and enablement support The alliance also enables Deloitte to call on IBM professionals to bring their experience and skills to support clients with product education and training programs. Solutions Deloitte and IBM work closely together to develop pre-configured, pre-tested, industryspecific services and solutions. Deloitte s portfolio of IBM-enabled solutions helps accelerate project start-up while reducing project cost and risk. Deloitte s time-tested methodologies Based on experience, knowledge and skills in a variety of industries, Deloitte provides methodologies and services designed to help global corporations in their efforts to leverage IBM technologies to develop cutting-edge business solutions while more effectively mitigating risk. IBM Center of Excellence (COE) Deloitte has launched a new IBM Center of Excellence at its US India headquarters in Mumbai. The highly trained IBM COE staff has the skills and experience needed to create innovative solutions, tools and accelerators for the IBM Software suite of products. Systems Integration Reference Architecture (SIRA) Deloitte s SIRA provides a flexible, fast, and cost-efficient architectural platform using IBM s Business Process Modeling (BPM) to build robust Service Oriented Architecture (SOA) based solutions. SIRA is designed to give clients access to solutions that previously required customized development plus the cost-effectiveness and implementation speed of commercial off-the-shelf software and technologies. Deloitte and IBM Smarter teaming for clients 3
Putting technology to work Deloitte s services offerings leverage its own consulting leadership in combination with IBM software capabilities. The resulting offerings are designed to help clients in their efforts to translate advanced technologies into greater enterprise value while more effectively mitigating risk. Deloitte services enabled by IBM technologies can be tailored to meet our clients specific business needs. As an alliance, Deloitte and IBM work on many different focus areas and industries. Here are just a few of the areas that our clients have told us have the greatest impact on their businesses today and where our alliance leverages Deloitte s leadership role and IBM s leading technology to support our clients business objectives. Offering Areas Deloitte Leadership Enabling IBM Technologies* Business Analytics & Information Management Governance, Risk Management, and Compliance (GRC) Security & Privacy Finance Transformation, Last Mile Finance Sourcing and Procurement Rated leading global provider in BI Consulting and System Integration Providers of Business Analytics and Information Management Services (Gartner 2012); Named global leader and fastest growing in Information Management and Analytics Consultant Marketplace 2010-2013 (Kennedy) Rated Strong Positive in Gartner MarketScope for Global Enterprise GRC Consulting Services (Gartner 2011) Largest Risk Services organization in the world; recognized as the leader in Security and Risk consulting (Forrester 2010) Leader in Finance Management consulting (Kennedy 2011 and Gartner Magic Quadrant 2011) Leading SCM consulting firm; #1 Business Partner of Emptoris prior to IBM s acquisition Cognos, Cognos FSR, SPSS, OpenPages, FileNet, InfoSphere Streams, BigInsights, Information Server & MDM, IBM Data Management & Warehousing, Varicent OpenPages, Algorithmics, SPSS IBM Security Solutions Brand, Q1 Labs, Tivoli Security foundation IAM products, Tivoli Endpoint Manager, and InfoSphere, Guardium network and application security products Cognos FPM, Cognos TM1, Cognos FSR IBM Smarter Commerce initiative, Emptoris Pricing #1 Pricing Consultancy (Kennedy) IBM Smarter Commerce initiative, DemandTec, SPSS Integrated Eligibility Market leader in Health & Human Services; 15 active Integrated Eligibility projects in the U.S. WebSphere, Rational, Business Analytics Deloitte is ranked the leader in The Forrester Wave Business Technology Transformation Deloitte clearly understands the intersection of technology and business. Its client references were among the best we received, with one project incorporating current and future business needs, future flexible architectures, and implementing state-of-the-art technology. Offering Areas Deloitte Leadership Enabling IBM Technologies* Global Commerce Human Capital/workforce analytics/sales performance mgmt. Named the leader in Gartner s Magic Quadrant for CRM Providers, Worldwide (Gartner 2012); Ranked a leader in The Forrester Wave Global Service Providers report, Q1 2012 Leading HC consulting firm; Leader in HR technology and transformation (Kennedy 2010); #1 Business Partner of Varicent prior to IBM s acquisition IBM Smarter Commerce initiative, WebSphere Commerce, Sterling, Unica, Coremetrics, Tealeaf Varicent, SPSS, Cognos, Kenexa Asset Management Significant Real Estate and Location Services practice IBM Smarter Infrastructure and Smarter Cities initiatives, Tririga, Maximo Systems Integration Social, Mobile, Cloud (Post Digital Enterprise) Software Asset Management Forrester Research, Forrester WaveTM: Business Technology Transformation Q3 2012, Stephanie Moore, July 19 2012 Services Thinking initiative resulted in Deloitte being named a leader in the SOA and BPM space by Gartner, Forrester, and IDC in the past 12 months; Deloitte s Systems Integration Reference Architecture (SIRA), based on an IBM blue stack Deloitte Digital service line, enabled by acquisition of Ubermind Leader in providing software licensing compliance services to IBM and others; largest risk services organization in the world *In many client environments, IBM Storage, System x Blades, and pseries Unix Hardware support these joint offerings WebSphere, Rational, Lombardi, Tivoli, and FileNet IBM Cloud and Smarter Commerce initiatives, IBM Collaboration Solutions, Cloud, Worklight IBM License Metric Tool (ILMT), Tivoli Asset Discovery for Distributed (TAD4D), Tivoli Asset Discovery for Distributed z/os (TAD4Dz), and Tivoli Asset Management for IT (TAMIT) 4 Deloitte and IBM Smarter teaming for clients 5
Leveraging our Leadership A member firm of Deloitte Touche Tohmatsu Limited (DTTL), Deloitte is recognized globally as a leader in helping clients solve complex business problems, differentiated by our ability to execute on the advice we provide and deliver tangible results. Deloitte Touche Tohmatsu Limited Global Organization Workforce of more than 193,000 professionals 670 offices in more than 150 countries Global revenues of $31.3 billion in FY2012 Serves more than 75 percent of the FORTUNE 2012 Global 500 companies Provides audit, tax, consulting, and financial advisory services The largest Risk Services organization in the world The leading Talent consultancy in the world The largest Life Sciences/Healthcare consulting organization in the world* *Based on Business Consulting and Advisory revenue. Deloitte s Technology Services Portfolio A global technology revenue growth rate of nearly 20% More than 30,000 technology practitioners across 30+ countries, with deep business and industry experience Global delivery centers in the United States, Asia, and EMEA 6 Deloitte and IBM Smarter teaming for clients 7
Deloitte Technology Service Portfolio Technology Strategy & Architecture Information Management Package Technologies Deloitte Digital Systems Integration Application Management Services (AMS) Technology innovation IT strategy and alignment Enterprise architecture IT effectiveness and operations Application strategy and selection Data center and technology infrastructure Security and privacy Business intelligence/data warehousing Enterprise content management Portal technology Master data management Performance management technology Web-enabled transformation SAP package technologies Oracle package technologies Salesforce.com, Lawson, Contact center, SCM packages Emerging packages and solutions Strategy Creative User Experience Social & Collaboration Content Management ecommerce & Web Enterprise Mobile Enablement Custom development SOA and integration architecture Solution analysis and design Program management Testing Application maintenance services: Info Mgmt/BI SAP Oracle Systems integration EBOS OSS Deloitte technology global presence Practitioners by Service Line Deloitte Digital 1% AMS 15% Technology Strategy & Architecture 7% Information Management 16% Americas $3.61B Revenue 17,000 Headcount EMEA $1.56M Revenue 10,300 Headcount Asia Pacific $378M Revenue 3,100 Headcount Systems Integration 23% Emerging Solutions 2% Oracle 16% SAP 18% Package Technologies 8 Deloitte and IBM Smarter teaming for clients 9
Contacts For more information: Since 2000, Deloitte and IBM have worked closely together, committed to providing value-oriented services and solutions to our customers. Through smarter teaming we are able to offer a broad, time-tested approach that helps our clients organizations drive bottom line results. To learn more about the Deloitte and IBM relationship, please visit: deloitte.com/us/ibm or contact: Bob Dalton Global IBM LCSP and Relationship Leader Deloitte Consulting LLP rdalton@deloitte.com +1 404 631-3939 Glenn Brogan Global Relationship Leader for Deloitte IBM gbrogan@us.ibm.com +1 914 720 7352 Craig Mallow Global Alliance Leader for IBM Deloitte Consulting LLP cmallow@deloitte.ca +1 416 874-3259 Jose Leruth Global Software Alliance Leader for Deloitte IBM Software Group jleruth@us.ibm.com +1 508 685 6217 Smarter Teaming
About IBM International Business Machines Corporation (NYSE: IBM) or IBM is an American multinational technology and consulting corporation headquartered in Armonk, New York, United States. IBM manufactures and sells computer hardware and software, and it offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology. As of September 2011, IBM was the secondlargest publicly traded technology company in the world by market capitalization. IBM, the IBM logo, and other referenced IBM products and software brands are trademarks or registered trademarks of the International Business Machines Corporation. About Deloitte Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. This publication contains general information only and is based on the experiences and research of Deloitte practitioners. Deloitte is not, by means of this publication, rendering business, financial, investment, or other professional advice or services. This publication is not a substitute for such professional advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified profession nal advisor. Deloitte, its affiliates, and related entities shall not be responsible for any loss sustained by any person who relies on this publication. Copyright 2012 Deloitte Development LLC. All rights reserved. Member of Deloitte Touche Tohmatsu Limited.