Kumon Employee Manual i Kumon Employee Manual Sumiya Pirbhai TECM 2700 05/03/13
Table Of Contents iii Table of Contents Contents Table of Contents... iii Introduction... v Handbook Overview... v Federal Rules and Requirements... 3 EMPLOYEE RECEIPT AND ACCEPTANCE... 3 CONFIDENTIALITY POLICY AND PLEDGE... 3 Equal Employment Opportunity... 4 Policy against Workplace Harassment... 5 Employee Solicitation... 6 Kumon Employment... 9 Definition of Terms... 9 Hours of Work... 9 Attendance and Punctuality... 9 Working Overtime... 10 Position Description... 13 Front Desk... 14 Data Entry... 14 Junior Kumon... 14 Primary Leaners... 15 Grader Instructors... 15 Floater Instructors... 16 Manual Index... 18
Introduction v Introduction In 1958 Toru Kumon founded the Kumon Institute of Education. Kumon is a math and reading program intended to supplement rather than replace school lessons. Students do not work together as a class, but progress through the curriculum at their own pace, moving on to the next level when they have achieved mastery of the previous level. Students are guided by trained Kumon Instructors and Assistants. At Kumon, the math and reading programs help children of all ages and levels become eager, independent self-learners. Unlike tutoring sessions, Kumon helps children learn how to learn on their own, and develops strong academic skills. Our students gain a sense of confidence that will help them in the classroom and beyond. Kumon s motto is there is Success at any age and any level. Handbook Overview The Kumon Employee Handbook, has been developed to provide general guidelines about Kumon policies and procedures for employees. It is a guide to assist you in becoming familiar with some of the privileges and obligations of your employment. None of the policies or guidelines in the Handbook is intended to give rise to contractual rights or obligations, or to be understood as a guarantee of employment for any specific period of time, or any specific type of work. Kumon will provide each individual a copy of this Handbook upon employment. All employees are expected to abide by it. The highest standards of personal and professional ethics and behavior are expected of all Kumon employees. Further, Kumon expects each employee to display good judgment, diplomacy and courtesy in their professional relationships with members of Kumonʹs Board of Directors, committees, membership, staff, and the general public.
Chapter 1 1 Fly Page Chapter 1
Chapter 1 3 Federal Rules and Requirements EMPLOYEE RECEIPT AND ACCEPTANCE I hereby acknowledge receiving the Kumon Employee Handbook. I understand that it is my continuing responsibility to read and know its contents. I also understand and agree that the Employee Handbook is not an employment contract or any specific period of employment or for continuing or long term employment. Therefore, I acknowledge and understand that unless I have a written employment agreement with Kumon that provides otherwise, I have the right to resign from my employment with Kumon at any time with or with or without cause, and that Kumon has the right to terminate my employment at any time with or without notice and with or without cause. I have read, understand and agree to all of the above. I have also read and understand the Kumon Employee Handbook. I agree to return the Employee Handbook upon termination of my employment. Signature Print Name Date CONFIDENTIALITY POLICY AND PLEDGE Any information that an employee learns about Kumon, or its members or donors, as a result of working for Kumon that is not otherwise publicly available constitutes confidential information. Employees may not disclose confidential information to anyone who is not employed by Kumon or to other persons employed by Kumon. The disclosure, distribution, electronic transmission or copying of Kumon s confidential information is prohibited. Any employee who discloses confidential Kumon information will be subject to disciplinary action (including possible separation), even if they do not actually benefit from the disclosure of such information. I understand the above policy and pledge not to disclose confidential information. Signature: Print Name: Date:
4 Kumon Employee Manual Equal Employment Opportunity Kumon shall follow the spirit and intent of all federal, state and local employment law and is committed to equal employment opportunity. To that end, the Board of Directors and Executive Director of Kumon will not discriminate against any employee or applicant in a manner that violates the law. Kumon is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, national origin, sex, age, marital status, sexual orientation, disability, political affiliation, personal appearance, or any other characteristic protected under federal, state or local law. Kumon s policy regarding equal employment opportunity applies to all aspects of employment, including recruitment, hiring, job assignments, promotions, working conditions, etc. The Executive Director shall act as the responsible agent in the full implementation of the Equal Employment Opportunity policy. Kumon will not tolerate any form of unlawful discrimination. All employees are expected to cooperate fully in implementing this policy. In particular, any employee who believes that any other employee of Kumon may have violated the Equal Employment Opportunity Policy should report the possible violation to the Executive Director. If Kumon determines that a violation of this policy has occurred, it will take appropriate disciplinary action against the offending party. Kumon is also committed to complying fully with applicable disability discrimination laws, and ensuring that equal opportunity in employment exists at Kumon for qualified persons with disabilities. All employment practices and activities are conducted on a non discriminatory basis. Reasonable accommodations will be available to all qualified disabled employees, upon request, so long as the potential accommodation does not create an undue hardship on Kumon. Employees who believe that they may require an accommodation should discuss these needs with the Executive Director.
Chapter 1 5 If you have any question regarding this policy, please contact the Executive Director, or their designee. Policy against Workplace Harassment Kumon is committed to providing a work environment for all employees that is free from sexual harassment and other types of discriminatory harassment. Employees are expected to conduct themselves in a professional manner and to show respect for their co workers. Kumon s commitment begins with the recognition and acknowledgment that sexual harassment and other types of discriminatory harassment are, of course, unlawful. To reinforce this commitment, Kumon has developed a policy against harassment and a reporting procedure for employees who have been subjected to or witnessed harassment. This policy applies to all work related settings and activities, whether inside or outside the workplace, and includes business trips and business related social events. Kumon s policy against harassment covers employees and other individuals who have a relationship with Kumon which enables Kumon exercise some control over the individual s conduct in places and activities that relate to Kumon s work. If Kumon determines that a violation of this policy has occurred, it will take appropriate disciplinary action against the offending party, which can include counseling, warnings, suspensions, and termination. Employees who report violations of this policy and employees who cooperate with investigations into alleged violations of this policy will not be subject to retaliation. Upon completion of the investigation, Kumon will inform the employee who made the complaint of the results of the investigation.
6 Kumon Employee Manual Compliance with this policy is a condition of each employee s employment. Employees are encouraged to raise any questions or concerns about this policy or about possible discriminatory harassment with the Executive Director. Employee Solicitation Employees are prohibited from soliciting (personally or via electronic mail) for membership, pledges, the collection of money or for any other unauthorized purpose anywhere on Kumon property during work time, especially those of a partisan or political nature. Work time includes time spent in actual performance of job duties but does not include lunch periods or breaks. Non working employees may not solicit or distribute to working employees. Persons who are not employed by Kumon may not solicit or distribute literature on Kumon s premises at any time for any reason. Employees are prohibited from distributing, circulating or posting (on bulletin boards, refrigerators, walls, etc.) literature, petitions or other materials at any time for any purpose without the prior approval of the Executive Director or his/her designee. If there are any questions about this policy, please contact he Executive Director, or his/her designee.
Chapter 2 7 Fly Page Chapter 2
Chapter 2 9 Kumon Employment Definition of Terms 1. Employer. The Kumon is the employer of all full time, part time and temporary employees. An employee is hired, provided compensation and applicable benefits, and has his or her work directed and evaluated by Kumon. 2. Full Time Employee. A Full Time Employee regularly works at least 35 hours per week 3. Part Time Employee. A Part Time Employee regularly works less than 35 hours per week but no less than 17 ½ hours per week 4. Temporary Employee. An individual employed, either on a full time or time basis, for a specific period of time less than six months. Hours of Work The normal work week for Kumon consist of five (5), seven (7) hour days. Ordinarily, work hours are from 3:30 p.m.- 8:00 p.m., Monday through Thursday, and Saturday 9:30a.m.- 12:00p.m. Employees may request the opportunity to vary their work schedules (within employer defined limits) to better accommodate personal responsibilities. Work assignments as well as hours of employment that best suits the needs of the work to be done by the individual employee; are determined by the facility director. Attendance and Punctuality ` Attendance is a key factor in your job performance. Punctuality and regular attendance are expected of all employees. Excessive absences (whether excused or unexcused), tardiness or leaving early is unacceptable. If you are absent for any reason or plan to arrive late or leave early, you must notify your supervisor as far in advance as possible and no later than one hour before the start of your scheduled work day. In the event of an emergency, you must notify your supervisor as soon as possible.
10 Kumon Employee Manual For all absences extending longer than one day, you must telephone your immediate supervisor prior to the start of each scheduled workday. When reporting an absence, you should indicate the nature of the problem causing your absence and your expected return to work date. Excessive absences, tardiness or leaving early will be grounds for discipline up to and including termination. Depending on the circumstances, including the employee s length of employment, Kumon may counsel employees prior to termination for excessive absences, tardiness or leaving early. Working Overtime Overtime pay, which is applicable only to Non Exempt Employees, is for any time worked in excess in a work week. Only the Executive Director or his or her designee, upon the request of an employee s supervisor, may authorize overtime. Overtime rate is calculated the same as regular time. Payment depends on the amount of extra hours one puts in and the current salary the employee has. Payment of overtime will be provided in the pay period following the period in which it is earned. Paychecks are distributed on the 15th and the last day of each month, except when either of those days falls on a Saturday, Sunday or holiday, in which case paychecks will be distributed on the preceding workday. Timesheets are due to the Executive Director within two days of each pay period. All salary deductions are itemized and presented to employees with the paycheck. Approved salary deductions may include: federal and state income taxes; social security, Medicare, and state disability insurance; voluntary medical and group hospitalization insurance premiums (if in force and if paid by employee) and other benefits (e.g., life insurance, retirement).
Chapter 3 11 Fly Page Chapter 3 Primary Learner
Chapter 3 13 Position Description Each position shall have a written job description. In general, the description will include the: purpose of the position, areas of responsibilities, qualifications required, salary range, and working conditions affecting the job, e.g., working hours, use of car, etc. The supervisor(s) or the Executive Director shall have discretion to modify the job description to meet the needs of Kumon. The following position will be outlined: Front Desk Data Entry Junior Kumon Primary Learners Grader Instructors Floater Instructors
14 Kumon Employee Manual Front Desk The purpose of this position is to help the supervisor and the center flow with ore ease. No prior experience is needed for this position. The personal should be able to talk to parents and handle 2-3 tasks at once. The starting salary is minimum wage, but will increase with the tie spent and achievement of the personal. Responsibilities include: Answering the phone Checking in students Adjusting work and folders Answering parent questions Making appointments This personal will have to arrive earlier than most, and will need to put in extra hours. Data Entry The Purpose of this position is to entry all paper work into the system, providing a more effective way of keeping documentation. The personal working this position should be well acquitted with the computer. This personal may also have to have to help out the front desk personal when needed or directed. The starting salary is minimum wage, but like other positions will increase with performance. Responsibilities include: Entering all of the children s work Entering test Entering contracts This personal is provided training upon start of the job. Junior Kumon The position acts as a Teacher to those students coming from the primary learner tables, or those who are older and just enrolled in Kumon At this table the children
Chapter 3 15 further develop their skills. Prior experience is not needed for this position, but the personal need to be able to handle two children at once. Starting salary is minimum wage - $10.00 and increases with performance.responsibilities include the following: Attending to two kids Guiding the child through the worksheet Answering questions Grading assignments This personal is provided with a separate training manual, with a breakdown of the responsibilities of requirements of the job. Training is also provided. Primary Leaners This position acts as a teacher to those students who are between the ages of 3-5. This is where primary development of skills is facilitated. No Prior experience, but the personal must be able to handle kids two kids between the ages mentions above. Starting salary is minimum wage - $10.00 and increases with performance. Responsibilities include the following: Attending to two kids Guiding the child through the worksheet Answering questions Grading assignments This personal is provided with a separate training manual, with a breakdown of the responsibilities of requirements of the job. Training is also provided Grader Instructors The purpose of this position is to help the teachers and to help the flow of the classroom. No past experience is needed for this position, but must be able to grade fast and with accuracy. The starting salary is minimum wage, but like other
16 Kumon Employee Manual positions will increase with performance. Responsibilities include grading children s work and assisting when directed. Training is provided upon start. Floater Instructors This position acts as a teacher and supervisor. No prior experience is needed for position, but one must be able to stand and move around for long periods of time. One is usually reaches this position thought a promotion. Salary starts at minimum wage - $9.00. Responsibilities include: Assisting students Supervising the classroom Transferring graded work to data entry personal Picking up folders Help grading Talking to students Fixing folders This personal must be able to stay late after class for remaining students. Just also be able to assist all levels of questions
Chapter 3 17 Fly Page Manual Index
18 Kumon Employee Manual Manual Index A academic, 5 acceptance, 3, 9 accommodation, 10 accommodations, 10 acknowledge, 9 act, 10 action, 9-10 activities, 10 actually, 9 affiliation, 10 age, 5, 10 agent, 10 ages, 5 agree, 9 agreement, 9 appearance, 10 applicable, 10 applicant, 10 applicants, 10 applies, 10 appropriate, 10 assignments, 10 assist, 5, 9 Assistants, 5 attendance, 3 available, 9-10 B behavior, 5 believe, 10 benefit, 9 Board, 5, 10 C characteristic, 10 children, 5 class, 5 classroom, 5 color, 10 committed, 10 committees, 5 conditions, 10 confidential, 9 confidentiality, 3, 9 constitutes, 9 contact, 10 contents, 9 continuing, 9 contract, 9 curriculum, 5 D Data Entry, 3, 15-16 description, 3 designee, 10 desk, 3 diplomacy, 5 Director, 10 Directors, 5, 10 disabilities, 10 disability, 10 disabled, 10 disciplinary, 9-10 disclose, 9 discriminate, 10 discrimination, 10 discriminatory, 10 distribution, 9 donors, 9 E education, 5 electronic, 9 employed, 9 employee, 1, 3, 5, 9-10 employees, 5, 9-10 employment, 3, 5, 9-10 equal,, 10 Executive, 10 F federal, 3, 9-10 Floater Instructors, 3, 15, 17 form, 10 founded, 5 Front Desk, 3, 15 G Grader Instructors, 3, 15, 17 guarantee, 5 guide, 5 guided, 5 guidelines, 5
Chapter 3 19 H handbook, 5, 9 harassment, 3 help, 5 helps, 5 hiring, 10 hours, 3 I implementation, 10 implementing, 10 independent, 5 individual, 5 information, 9 institute, 5 Instructors, 5 intended, 5 intent, 10 J job, 10 judgment, 5 Junior Kumon, 3, 15-16 K Kumon, 1, 3, 5, 9-10 Kumon s, 5 L law, 10 laws, 10 learn, 5 learners, 5 learns, 9 lessons, 5 level, 5 levels, 5 local, 10 M mastery, 5 math, 5 members, 5, 9 membership, 5 motto, 5 N national, 10 notice, 9 O obligations, 5 offending, 10 opportunity, 3, 10 opportunity, 10 orientation, 10 overtime, 3 overview, 3, 5 P period, 5, 9 pledge, 3, 9 pledge, 9 policies, 5 policy, 3, 9-10 position, 3 practices, 10 Primary Learner, 3, 15, 17 privileges, 5 procedures, 5 professional, 5 program, 5 programs, 5 progress, 5 prohibited, 9 promotions, 10 protected, 10 public, 5 publicly, 9 punctuality, 3 Q qualified, 10 question, 10 R read, 9 reading, 5 receipt, 3, 9 recruitment, 10 relationships, 5 religion, 10 rendering, 9 replace, 5 report, 10 require, 10 requirements, 3, 9 resign, 9 responsibility, 9 responsible, 10 result, 9
20 Kumon Employee Manual rules, 3, 9 S school, 5 services, 9 sessions, 5 signature, 9 solicitation, 3 spirit, 10 staff, 5 standards, 5 status, 10 students, 5 subject, 9 success, 5 supplement, 5 T table, 3 term, 9 terminate, 9 termination, 9 terms, 3 time, 5, 9 tolerate, 10 Toru, 5 trained, 5 transmission, 9 tutoring, 5 type, 5 U undue, 10 unlawful, 10 V violated, 10 violates, 10 violation, 10 W wage, 16-18 without, 9-10 work, 3,5 working, 9-10 workplace, 3