Recreational Water State of the Industry Report

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Recreational Water State of the Industry Report Commercial Swimming Pools, Spas, and Water Features Winter 2018 www.vivoaquatics.com

Introduction VivoAquatics, a leading water management solution company, is engaged in the development and introduction of sustainable water and aquatic technology. The State of Recreational Water is a presentation on availability of resources, emerging trends and overall scope of the commercial facility recreational water industry. This report contains the present state of industry, state of water, sustainability efforts, issues effecting the industry and future trends. Resorts Hotels Fitness Clubs Over 100 Commercial Properties Surveyed and 7,000,000 Data Points analyzed. Municipalities Multi-Family Apartments Waterparks Recreational Water: State of the Industry 2

Recreational Water Industry Continues to Grow Top 10 Markets in the US: 35% of all commercial swimming pools, spas and water features are based in three markets: California, Florida and Texas. 309,000 Commercial swimming pools, spas and other water features in the US. Swimming is popular! Most popular recreational activity for children and teens (ages 7-17) and 4th most-popular activity for all age groups. OHIO Penn NEW YORK NEW JERSEY 36 percent of children aged 7-17 years, and 15 percent of adults go swimming at least six times annually in the United States. ARIZONA GEORGIA TEXAS Multi-Family Apts 108,000 Lodging 60,260 Parks/Municipality 17,999 Schools/University 11,226 Community 25,776 Clubs 22,439 Other 63,300 Recreational Water: State of the Industry 3

Facilities Continue to Struggle to Provide a Safe Guest Experience Each year, over 4,000 people end up in the emergency room due to poor water chemistry in commercial swimming pools and water features. In the past year, over 80% of all commercial properties have been cited for unsafe water conditions. (Source: CDC) One in Eight Public pools and spas is shut down after an inspection for safety concerns, and over 50% of spas are believed to be in violation of local health ordinances. (Source: CDC) Swimming pools, spas and water features are a Top 3 guest amenity with poor conditions leading to negative reviews and occupancy. Studies have shown a 1 star (on 5 star scale) rating increase will allow a property to increase prices by 10% without impact on occupancy. (Source: Impact of Social Media on Lodging Performance -Cornell University Center for Hospitality Research) Poor disinfection and operational practices can lead to Cryptosporidium and Legionella, two of the leading causes of illness, hospitalization and possible death. Outbreaks have increased 200% since 2014. (Source: CDC) Recreational Water: State of the Industry 4

Inside the Numbers: Is the Water Safe? Our analysis of hundreds of commercial properties and over 7,000,000 data points identified insights in water management and safety. Automation in spas provides 61% safer water than manual dosing. If automation is used, pools have 7% safer water than spas. Wader pools are least likely to be in compliance with safety standards. Low or high ph is 5% more likely the cause of unsafe water versus high or low chlorine levels. Spas, especially with manual dosing, are a challenge to maintain consistent water chemistry due high variability of bather load in smaller bodies of water. Pools, with larger volume, are easier for control systems to manage 24/7. This is a concern considering waders are generally used by small children. Resorts score the best in part due to having dedicated water management on property 24/7. Who has the safest water? 1. Resorts 2. Fitness Clubs 3. Hotels 4. Apartment Buildings Recreational Water: State of the Industry 5

Water Sustainability Organizations are beginning to drive conservation as recreational water is expensive to manage as it needs to be continually pumped, treated, filtered and backwashed. Where Does the Water Go? 21% Evaporation 23% 56% Filter Backwashing Mineral Buildup 1,000 The Average backwash uses between 250-1,000 gallons of water without completely cleaning the filter. 102,000 Client Case Study In 2017 Las Vegas Sands Corp replaced sand filtration with glass filtration for 12 swimming pools and 12 spas at The Venetian and The Palazzo resorts. Glass filtration will reduce backwash water demand by 70 percent, and provide clearer, cleaner, healthier water, in addition to saving upwards of 5 million gallons per year. *US Dept. Of Energy Water Conservation Opportunities ü Reducing Leakage ü Installing Water Efficient Equipment ü Reducing backwash frequency and time ü Reducing pool evaporation Even a small leak in either pool equipment or the pools structure can represent a substantial waste. An inch a day leak in a 15x30 ft pool can waste 102,000 gallons per year. Recreational Water: State of the Industry 6

Energy Management Rising energy costs are pushing facilities to find more creative energy management solutions. Annual Property Energy Cost Aquatic Facilities $250,000 $15,250 $10,150 Resort Hotel Fitness Club Client Case Study The Sheraton Waikiki resort is a modern monument to traditional Hawaiian hospitality. They set goals for energy reduction through upgrades to the existing aquatics plant including the installation of VFDs. The Sheraton Waikiki reduced annual energy costs through ideal flow rates and consistent amp draws. The property is saving over 480kwh per day and reduced annual energy use by over $49,000 per year. Operators are addressing high costs through: Installing VFDs and Variable Speed pump when your pump or motor fails Installing LED pool lights or LED bulbs in place of halogen or flood Covering the pool or using evaporation reduction products to reduce evaporation and heat loss Solar heating Utilities in many States offer incentives and rebates that create unique opportunities to install energy efficient equipment while significantly reducing payback periods. Manufacturers (i.e., Raypak, Pentair) continue to roll out new efficient (90%+) heaters that lower longer term energy costs. For organizations that have a Culture of Innovation, energy reduction is attainable. Recreational Water: State of the Industry 7

Regulatory Requirements Continue to Drive Change The Model Aquatic Health Code (MAHC) is a voluntary guidance document based on science and best practices that can help local and state authorities and the aquatics sector make swimming and other water activities healthier and safer. Goals of MAHC Case Study Reduction in water Illness and Injuries Need for Training and Education Data based decision making Calcium Hardness from 1,000 ppm change to 2,500 ppm All pool and spa chemicals to require NSF 50 certification 1 2 3 4 5 UV required on all splash pads Adoption of universally recognized standards Data collection and analysis Monthly testing on all interlock systems on chemical feeders and tighten requirements for the feeders Dosing to meet ideal levels of free available chlorine 60% of states and coutnties have mandated all or part of the MAHC 100% required federal compliance of VGB (Virginia Graham Baker act) 100% Required compliance of ADA act All chlorine dosing and generating equipment must be designed with a capacity to meet demand to maintain minimum Free Available Chlorine Changes are Coming to the Virginia Graham Baker (VGB) Act including more detailed documentation of covers and flow rating required to be kept at aquatic facility. Recreational Water: State of the Industry 8

Top Solution Trends New approaches have come to the aquatic market. Companies are adjusting to the demands of consumers, regulation and compliance concerns and issues. Filtration, sanitation and robotic technology are also rapidly evolving. New solutions like alternative filtration media are proven, effective and superior alternatives to sand. Automation, monitoring and control have shown huge benefits for sustainability, safety and risk mitigation. Sustainable additives such as enzymes are allowing reduction in chemicals and improved water quality. Management of data Remote Monitoring C02 The way we sanitize pools has become, in a word, sophisticated. Pool and Spa News Analytics of Data Variable Fre q u e ncy Drives Alternative Filter Media Water and Energy Consumption Automation, Control and Monitoring Robotics Sanitizer and Chemical Alternatives Enzymes Industry leaders are now rapidly adopting and adapting to these new breeds of Technologies Ultra Violet Hydroxylbased systems Water quality automation can drive reduction associated with water usage, and chemicals. The systems are set up to allow proactive versus passive management, which allows personnel to operate from a basis of control versus chaos. We have seen chemical reductions in the amount of 15-20%, water 30-40%, electricity 30-50%, and labor up to 50%. Richard Lindhorn, Dir. of Business Development VivoAquatics Recreational Water: State of the Industry 9

Areas to Watch in 2018 Monitoring and Analytics A Monitoring and Analytics platform provides 24/7 remote monitoring of all networked systems. When a problem occurs the onsite manager is notified if any adjustments are needed. A platform can securely maintain historical data and reports to outline key trends as well as can score individual properties on overall success. Alarms and alerts can instantly notify the appropriate team to rectify any issues that occur. Alternative Filter Media Recycled glass media has become a standard replacement media for sand filtration due to is ability to filter down to 5 microns, last the life of a filter and provide water savings. Automation and Control These devices analyze your pool water, assess the proper levels of chemicals to inject and disperse the appropriate amounts of disinfectants and ph adjusters based on the water demand. They assist with chemical and water reduction, proper dosing and safety. Variable Frequency Drives The primary purpose of a VFD is precise SPEED CONTROL so that motor speeds can be ramped up and ramped down and the connected load can be maintained at the required speeds, which only utilizes the energy required. Innovation in Sanitation Industry continues to drive innovation to provider safer more effective means of sanitation: Increased use of enzymes to manage non-living organic contamination by breaking down carbon based organic waste; Introduction of slow-dissolve Cal Hypo feeders to provide alternative to potentially harmful Trichlor tabs; Onsite chlorination to eliminate transport of chemicals; Hydroxyl-based advanced oxidation systems to reduce chlorine use and destroy contaminants. Recreational Water: State of the Industry 10

About VivoAquatics VivoAquatics is the leading provider of innovative water management solutions to hotels, resorts, fitness clubs, multifamily apartments and waterparks worldwide. We help our clients protect their assets (i.e., guests, equipment, structures) and manage costs through the development of brand standards and best practices, the implementation of leading edge chemical automation equipment, and ongoing operational support & remote monitoring. Connect Monitor Manage Support MODEM POOL WATER FEATURE FOUNTAIN Connect and network water functions Benchmark and monitor water quality and usage 24/7 Control and treat water (sanitize, manage scale, etc.) Energy audits, brand standards & equip. support www.vivoaquatics.com Recreational Water: State of the Industry 11