Transforming Oracle s Operations for the Cloud Oracle OpenWorld Financial Analyst Meeting Douglas Kehring Executive Vice President Chief of Staff and Head of Corporate Development October 5, 2017 2
Safe Harbor Statement Statements in this presentation relating to Oracle s future plans, expectations, beliefs, intentions and prospects, are forward-looking statements and are subject to material risks and uncertainties. Many factors could affect our current expectations and our actual results, and could cause actual results to differ materially. A detailed discussion of these factors and other risks that affect our business is contained in our U.S. Securities and Exchange Commission (SEC) filings, including our most recent reports on Form 10-K and Form 10-Q, particularly under the heading Risk Factors. Copies of these filings are available online from the SEC or by contacting Oracle s Investor Relations Department at (650) 506-4073 or by clicking on SEC Filings on Oracle s Investor Relations website at http://www.oracle.com/investor. All information set forth in this presentation is current as of October 5, 2017. Oracle undertakes no duty to update any statement in light of new information or future events. 3
Main Pillars of Oracle s Cloud Strategy Best Technology Experience Best Customer Experience Best Employee Experience 4
Main Pillars of Oracle s Cloud Strategy Best Technology Experience Provide the best solutions that exceed customer expectations Best Customer Experience Deliver the best experience that enables customer success Best Employee Experience Attract and retain the best people that drive customer value 5
The Best Customer Experience Transforming How We Engage With and Care For Our Customers From Explorer to Buyer to User to Advocate Cloud Discovery Cloud Ordering Cloud Utilization Fast, Simple, Intuitive and Flexible 6
The Best Customer Experience Transforming How We Engage With and Care For Our Customers From Explorer to Buyer to User to Advocate Cloud Discovery Cloud Ordering Cloud Utilization Fast, Simple, Intuitive and Flexible 7
The Best Customer Experience Transforming How We Engage With and Care For Our Customers From Explorer to Buyer to User to Advocate Cloud Discovery Cloud Ordering Accelerated Buying Experience Cloud Utilization 8
Target: The Accelerated Buying Experience Vision 90% 1. 2. 3. of Oracle Cloud Purchases Determine Cloud Needs Review Order Click-to- Accept 9
Target: The Accelerated Buying Experience Impact 1. 2. 3. Achieved Transaction Volume Increased 3x in Last Year Deal Velocity Increased by 50% Since Launch Cost to Deliver Decreased by 30% 10
Financial Analyst Meeting CPQ Jet Trailer VIDEO October 5, 2017 11
The Best Customer Experience Transforming How We Engage With and Care For Our Customers From Explorer to Buyer to User to Advocate Cloud Discovery Cloud Ordering Cloud Utilization Superior Ownership Experience 12
The Superior Ownership Experience Vision 1. 2. 3. Activate Use Succeed 13
The Superior Ownership Experience Customer Value Realization 1. 2. 3. Rapid Activation Guided Journey Easy Self-Service Enable quick use of cloud services Proactively help users attain goals Provide personalized 360 view of account 14
Financial Analyst Meeting Oracle Sign-In and Dashboard VIDEO October 5, 2017 15
The Superior Ownership Experience Impact 1. 2. 3. Oracle Cloud Provides Proactive Help: +18% y/y Oracle Cloud Provides Expected Business Value: +27% y/y Customer Would Recommend Oracle Cloud: All-time High 16
The Best Employee Experience Transforming How We Engage With and Support Our Employees From Candidate to Employee to Contributor to Champion Recruiting & Onboarding Training & Development Leadership & Empowerment Motivating, Impactful and Rewarding 17
The Best Employee Experience Approach 1. 2. 3. Listen Evaluate Act 18
The Best Employee Experience Empowering Success 1. 2. 3. Simplify Processes Removed unnecessary complexity Streamline Approvals Maintained only those approvers who add value Improve User Experience Proactively guide employees 19
The Best Employee Experience Transforming How We Engage With and Support Our Employees From Candidate to Employee to Contributor to Champion Recruiting & Onboarding Accelerated Hiring Experience Training & Development Leadership & Empowerment 20
The Accelerate Hiring Experience Impact 1. 2. 3. Time to Issue Offer Reduced to <6 Days Onboarding Satisfaction Increased 50 Points Candidates Feel Empowered to Succeed: All-time High 21
Financial Analyst Meeting GES Employee VIDEO October 5, 2017 22
Operational Transformation Summary Focused on Being the Best Company to do Business with in the Cloud 23
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