GKN POWERTRAIN SERVICES FROM POWER SOURCE TO POWER APPLIED: SERVICES FOR ALL APPLICATIONS 1
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250 YEARS OF ENGINEERING EXCELLENCE AS THE FOUNDATION FOR FOCUSSED POWERTRAIN SERVICES It s no surprise that powertrain systems are not your core business. That s why we have made them ours. As a leading global supplier of high-tech power management solutions and services, GKN Land Systems is the ideal partner to keep your equipment at its best. Whether you are in the harbour, deep in a mine, in a manufacturing plant or in the fields. As part of the GKN Land Systems Division, GKN Powertrain Services brings 250 years of engineering excellence to the world of technical services. With over 30 fully equipped service centres and 23 manufacturing sites located around the world, GKN Powertrain Services is well positioned as your global partner for peak powertrain performance, providing a full range of services for powertrain systems and all GKN Land Systems products. The professional portfolio of GKN Powertrain Services has been developed with a focus on availability and performance. Our preventive service will maximise your operational uptime, our predictive services continuously monitor the condition of your systems and our optimisation services bring your investment to new levels of performance, efficiency and reliability. All of this backed by fast, reliable support, ensuring that you are never on your own. Our powertrain service experts are there for you 24/7, around the globe. 3
PLANNED MAINTENANCE IS ESSENTIAL BUT IT SHOULD BE DONE AS QUICKLY AND RARELY AS POSSIBLE Transferring power in almost all industrial and off-highway equipment is one of the most common areas of poor performance and breakdowns. Accordingly, critical powertrain systems cannot be neglected. Planned maintenance downtime is a necessary evil. Best-practice companies combine preventative maintenance activities with predictive maintenance methods and continuous optimisation with the goal of achieving the highest possible availability, no unplanned downtime and top performance. Overcoming a lack of skills with regard to powertrain systems, managing maintenance teams as efficiently as possible and focussing on core tasks these are the challenges of today. Professional tools and training are only part of the solution; planning maintenance activities is fundamental as well. 4
WE FOCUS ON GETTING THE MOST OUT OF YOUR POWERTRAIN SYSTEMS SO THAT YOU DON T HAVE TO All best-practice companies share another common trait: a clear focus on core business activities. With our specialist preventative maintenance services, you will get the most out of every minute. In addition, regular checks, high-tech analysis methods and the condition monitoring technologies which we provide ensure that your equipment only stops when you want it to. Completing the picture, our powertrain experts provide system redesign and optimisation services to reach the highest levels of performance with the lowest energy consumption. Our service experts are powertrain specialists equipped with the latest technologies and backed by decades of component, system and process experience. These experts focus on one thing: maintaining and optimising your powertrain equipment and systems. This level of expertise doesn t stop at our service experts: the entire GKN Powertrain Services organisation is dedicated to keeping your powertrain equipment and systems up and running. GKN Powertrain Services perfectly complements focussed companies with the ideal combination of planned preventative maintenance, continuous predictive services and relentless optimisation of powertrain systems. 5
WE PROVIDE FOCUSSED POWERTRAIN SERVICES AS TRANSPARENT MODULES FOR MAXIMUM FLEXIBILITY, FROM A LONG-TERM SERVICE CONTRACT TO A SINGLE ORDER SUPPORT SERVICES Remanufactured parts availability PREVENTATIVE SERVICES Alignment check Service parts availability Preventative maintenance Regardless of the industry or type of powertrain equipment installed, GKN Powertrain Services has the right service products to maximise your return on investment. Our service modules have been developed based on years of powertrain experience, with improved availability, productivity and safety in mind. Each service module is aligned to one of four categories. Preventative services keep your powertrain equipment running reliably for longer. Predictive services identify faults long before they become a problem. Optimisation services elevate performance to levels which are even better than new. Support services ensure you are covered whenever and wherever assistance is needed. PREDICTIVE SERVICES Condition monitoring online Condition monitoring offline Whether you are looking for through-life support from a long-term service partnership or you simply need help with a particular complex powertrain issue, our modular service approach gives you the flexibility to select the perfect match for your organisation. OPTIMISATION SERVICES Safety services Energy services 6
FACTORY Guaranteed repair time Guaranteed reaction time 24/7 help desk MACHINE Maintenance planning Inspection POWERTRAIN SYSTEM Lubricant analysis High-tech analysis POWERTRAIN COMPONENT Engineering services 7
OUR PRECONFIGURED SERVICE CONTRACTS: ADVANTAGE AND PREMIUM Our preconfigured service contracts provide proven solutions for common maintenance management approaches. Complementary service modules have been preselected to maximise availability from day one. ADVANTAGE CONTRACT Guaranteed reaction time 24/7 help desk Preventative maintenance Maintenance planning Inspection PREMIUM CONTRACT Guaranteed reaction time 24/7 help desk Preventative maintenance Maintenance planning Condition monitoring online Lubricant analysis High-tech analysis 8
OUR INDIVIDUAL SERVICE CONTRACTS: TAILOR-MADE SERVICE Companies are as diverse as the markets they serve. Individually tailored service contracts perfectly complement your organisation s maintenance approach and provide the highest level of flexibility. Services are planned around your exact needs and dynamic maintenance schedules. SUPPORT SERVICES PREVENTATIVE SERVICES PREDICTIVE SERVICES OPTIMISATION SERVICES MODULE MIN. LEVEL ADVANTAGE PREMIUM INDIVIDUAL Remanufactured parts availability Component Service parts availability Component Guaranteed repair time Plant Guaranteed reaction time Plant 24/7 help desk Plant Alignment check Powertrain Preventative maintenance Component Maintenance planning Machine Inspection Component Condition monitoring online Component Condition monitoring offline Component Lubricant analysis Component High-tech analysis Powertrain Safety services Plant Energy services Plant Engineering services Plant 9
SUPPORT SERVICES 24/7 help desk Guaranteed reaction time Guaranteed repair time 24/7 HELP DESK Our service experts are there for you 24 / 7, all year round. Our 24 / 7 help desk will connect you to over 250 years of engineering excellence and outstanding powertrain expertise. GKN service experts are available to advise you on a wide range of issues, organise critical service parts or put an emergency maintenance plan into action, supported by the entire GKN Powertrain Services network. GUARANTEED REACTION TIME A proper maintenance regime will greatly reduce the risk of unplanned breakdowns, but if the unexpected should occur, you can rest assured that our service experts will be on site to get you back up and running, without delay. Of course, access to our 24 / 7 help desk is also included. GUARANTEED REPAIR TIME Wear and tear is a fact of life. With increased focus on total cost of ownership, it is even more important to ensure that you are getting the most out of your powertrain systems. Repair and overhaul times for specific critical powertrain components and typical wear modes can be predefined, so you can optimally plan your maintenance activities and get back to business. 10
Service parts availability SERVICE PARTS AVAILABILITY Make the most of GKN Powertrain Services extensive manufacturing and logistics network. Regardless of manufacturer, our service parts availability module allows you to define which parts will be available and how quickly they will be at your location. Even customer specific dedicated stocks are possible. Remanufactured parts availability REMANUFACTURED PARTS AVAILABILITY With over 30 global service centres, GKN Powertrain Services is perfectly positioned to manage your pool of spare parts. Your worn or defective powertrain components are seamlessly collected, refurbished and repaired to OEM quality standards and positioned in our logistics network, ready to be delivered at a moment s notice. 11
PREVENTATIVE SERVICES Inspection Preventative maintenance Alignment check INSPECTION Our professional inspection service includes visual checks of defined powertrain components and systems. GKN service experts, working with consolidated procedures and checklists ensure that all critical details are covered. All GKN service experts have long-term powertrain experience and are extensively trained. Results of the inspection are provided in an easy to understand report format and explained in detail. Follow-up actions can then be planned. Maintenance planning MAINTENANCE PLANNING Even the most vigilant maintenance team can only perform optimally with a professional maintenance plan. Our service experts will work with your organisation to create a detailed powertrain maintenance regime. Using the latest planning techniques and software, and backed by years of experience, our service experts will ensure all aspects are covered. PREVENTATIVE MAINTENANCE When it comes to powertrain performance, the smallest detail can determine success or failure. With our preventative maintenance service, everything is taken care of. Our service experts will replace damaged components or worn parts and ensure proper system lubrication, all in line with defined procedures and documented for your reference. ALIGNMENT CHECK Even components of the highest quality will not perform as designed if they are not installed and adjusted correctly. GKN s powertrain alignment check uses modern technologies and methods to ensure that your systems are set up as intended. All alignment checks include a detailed before and after alignment status report. 12 PREVENTATIVE
PREDICTIVE SERVICES High-tech analysis HIGH-TECH ANALYSIS Our high-tech analysis services give you access to a wide range of modern service technologies including vibration analysis and thermal imaging. Our service experts analyse your powertrain components and systems in detail and compare results over time to give the full picture and to optimise the use of maintenance resources. A detailed analysis report with well-founded recommendations is also included. Lubricant analysis LUBRICANT ANALYSIS From oil and grease to coolant, our lubricant analysis services ensure that your powertrain systems are able to deliver the highest levels of performance for years to come. Our service experts take samples which are analysed in specialist laboratories. Some checks can even be done on site, giving immediate results. The results of the analysis are provided in an easy to understand report format and explained in detail. Follow-up actions can then be planned. Condition monitoring offline CONDITION MONITORING OFFLINE Our offline condition monitoring services give you the flexibility to supervise your own powertrain equipment. Our service experts install bespoke condition monitoring systems and customise them to your individual applications. Your local maintenance teams are informed automatically if abnormal conditions are identified. Of course, our service experts are always available to assist with signal analysis if support is required. PREDICTIVE Condition monitoring online CONDITION MONITORING ONLINE With GKN Powertrain Services advanced online condition monitoring solutions, faults are detected, reports are sent and corrective actions are planned, long before failure. Whether for it s a driveshaft, bearing, gearbox or entire powertrain system, your critical equipment is never out of focus. Our diagnostic engineers are connected 24 hours a day, 365 days a year, around the globe. 13
OPTIMISATION SERVICES Engineering services Energy services Safety services ENGINEERING SERVICES Our engineering services have been developed with one clear goal: achieving maximum powertrain systems performance. Our engineering team is prepared to handle any challenge, from minor modifications to full system redesigns. 250 years of engineering excellence available at your site. ENERGY SERVICES With continuously increasing energy costs and a sharper focus on carbon footprint, it is more important than ever to ensure that you are getting the most out of every kwh. Our service experts use years of industry-specific process knowledge and a consultative approach to optimise energy use at your facility. SAFETY SERVICES As a leading global manufacturer and service provider, the GKN Group has developed an advanced safety culture, supported by robust processes and an expert safety organisation. With the introduction of our safety services, we are sharing this knowledge with our customers. Our team of safety experts will work with your managerial staff to support your own safety first culture. OPTIMISATION 14
TECHNOLOGY AND INNOVATION GKN technology positively affects the lives of hundreds of millions of people across the planet. A key element of GKN s strategy is to differentiate itself through technology. To do this, we engineer innovative solutions that help our customers to stay ahead and enable us to maintain our competitive edge. Our work is driven by the needs of a growing global population and the desire for better standards of living. Ultimately, we aim to do things better by improving efficiency, reducing weight and enhancing performance. 15
OUR LOCATIONS Locations GKN Powertrain Services Europe Phone +49 2205 806 477 GKN Service International GmbH Nussbaumweg 19-21 51503 Rösrath Germany info.globalservices@gkn.com www.gknservice.com GKN Powertrain Services Asia / Pacific Phone +86 21 58203156 Level 11, LuJiaZui Plaza, 1600 Century Ave. Pudong, Shanghai 200122 China info.globalservices@gkn.com www.gknservice.com GKN Powertrain Services Americas Phone +49 2205 806 477 2223 Woodbridge Blvd, Bowling Green, OH43402 United States of America info.globalservices@gkn.com www.gknservice.com 16