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The Smart Grid Choice Location-Enabled Smart Grid Integration and Information Management Strategy Bradley R. Williams, VP Product Strategy, Oracle Utilities Oracle Spatial User Conference, Phoenix, AZ April 29, 2010

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle s products remains at the sole discretion of Oracle. 2010 Oracle Corporation Proprietary and Confidential

Agenda Quick review of Smart Grid defined Smart Grid Challenges & Choices Survey: North American Utility Executives' Vision for the New Decade Key issues related to Smart Grid Smart Grid Operations Technology Governance and Enterprise Information Management New Utility Configured Location-Enabled BI Tool Conclusions, Q&A 2010 Oracle Corporation All Rights Reserved 3

Smart Grid is An electricity infrastructure that leverages: Consumer & Utility Energy Technologies (ET) Solar, distributed generation, renewables, electricity storage, smart appliances, PHEVs Operational technologies (OT): Telecommunication, sensors, & controls SCADA, wireless control networks, mesh networks, distribution automation Information technologies (IT) Consumer energy management, home area networks/displays Network management and analytics Enterprise applications & Integration In order to Improve power distribution efficiency and reliability Empower consumers to make smart energy choices Address environmental concerns 2010 Oracle Corporation All Rights Reserved 4

The Smart Grid: A Utility Vision to Connect Customers to Electricity via an Information-Rich Network New Sensors / Distributed Computing on Transmission and Distribution Lines alert operators, fix problems, integrate large-scale renewables generation Smart Meters and Home Networks help customers use energy wisely, mitigate peak demand, integrate local renewables Generation Transmission Distribution Consumers 2010 Oracle Corporation All Rights Reserved 5

Utility Smart Grid Technology Evolution 10-years ago Now 10-years 2010 Oracle Corporation All Rights Reserved 6

Utility Smart Grid Technology Evolution Summary Bills Automated Meter Reading Demand Response Distribution Automation 10-years ago Now 10-years 2010 Oracle Corporation All Rights Reserved 6

Utility Smart Grid Technology Evolution Summary Bills Time of Use Pricing Automated Meter Reading Demand Response Distribution Automation Advanced Metering Infrastructure Critical Peak Pricing 10-years ago Now 10-years 2010 Oracle Corporation All Rights Reserved 6

Utility Smart Grid Technology Evolution Planning & Pilots Summary Bills Automated Meter Reading Demand Response Distribution Automation Time of Use Pricing Advanced Metering Infrastructure Critical Peak Pricing Smart Meters Advanced Distribution Management Systems Federal & State Policy 10-years ago Now 10-years 2010 Oracle Corporation All Rights Reserved 6

Utility Smart Grid Technology Evolution Planning & Pilots Summary Bills Automated Meter Reading Demand Response Distribution Automation Time of Use Pricing Advanced Metering Infrastructure Critical Peak Pricing Smart Meters Advanced Distribution Management Systems Electricity Storage Home Automation Networks Smart Appliances Distributed Generation Federal & State Policy Regulatory Approvals 10-years ago Now 10-years 2010 Oracle Corporation All Rights Reserved 6

Utility Smart Grid Technology Evolution Planning & Pilots Summary Bills Automated Meter Reading Demand Response Distribution Automation Time of Use Pricing Advanced Metering Infrastructure Critical Peak Pricing Smart Meters Advanced Distribution Management Systems Electricity Storage Home Automation Networks Smart Appliances Distributed Generation MicroGrid Balancing Real-Time Pricing Electric Vehicles Federal & State Policy Regulatory Approvals 10-years ago Now 10-years 2010 Oracle Corporation All Rights Reserved 6

Priorities for the Next Decade Utilities have customers in mind; say top priority is improving service reliability Smart Grid Priorities for the Next 10 Years* #1 Improving service reliability and operational efficiency (45%) #2 Implementing smart metering (41%) #3 Developing demand response and energy efficiency programs (37%) #4 Updating physical infrastructure (23%) #5 Offering real time pricing options (17%) #6 Increasing your renewable portfolio (15%) #7 Optimizing existing business processes (14%) U.S. utilities are more likely to focus on developing demand response and energy efficiency programs; Canadian utilities are more likely to focus on updating their physical infrastructure Reliability is the goal for us, but smart grid is an objective to reach that goal. *Executives asked to select their top two priorities 2010 Oracle Corporation All Rights Reserved Take Away: Reliability and Efficiency Trump All

Cost Concerns While smart grid is coming, executives grapple with transition costs Top Concerns*: Consumer reactions to rate increases 43.00% Cost to comply with environmental mandates 38.00% Rate recovery of the cost of improving grid infrastructure 30.00% Changing customer expectations/the need for better communication 24.00% Rate caps and regulatory disallowances 21.00% Universal Concerns: Utilities of all sizes and at all stages of smart grid adoption struggle with these issues [We need] clear and consistent work on the business case. Take Away: Greater Emphasis on Measuring and Communicating Benefits Required *Executives asked to select the two most troublesome issues that keep them up at night 2010 Oracle Corporation All Rights Reserved

Survey Results: Getting There Together Utility executives say collaboration will drive smart grid success Top Recommendations*: #1: Sharing best practices with peers (80%) #2: Developing an information architecture strategy (76%) #3: Developing smart grid industry standards (71%) #4: Publishing results of pilot projects and internal research (63%) Educate Consumers It will be a learning process for everyone, including the utility companies and their employees. Take Away: Share Lessons Learned; Build a Technology Foundation *Executives asked to select all that apply 2010 Oracle Corporation All Rights Reserved

EXISTING GRID

SMART GRID DEFINED

Key SmartGrid Operational Challenges Safe and Reliable SmartGrid Operations dependence on Systems and Data Exponential Growth of SmartGrid Data Consumer Interaction Manage Smart Grid Devices Device Registry Device Asset Management Distributed Intelligence Configuration Management Operations Technology Governance Integration of beyond-the-meter Consumer Energy Technologies with Grid Operations 2010 Oracle Corporation All Rights Reserved 12

Growth and Dependence on Data Smart Grids Must Manage the Exponential Growth of Data Application Strategy To collect, store, and interpret data generated by devices on the grid through Distribution Management System leverages real-time field sensors & controls to optimize grid operations for reliability, efficiency, capacity constraints, losses, voltage profile, etc. Meter Data Management collects, stores and interprets from smart meters and becomes the gateway between customers and grid operations Supported by Geospatial Mashups to view assets where they re located on the network Database to capture increasing emphasis on network operational data Tools for security authentication activity monitoring and event processing Enterprise Service Bus for integration to head end systems Source: EPRI - IntelliGrid 2010 Oracle Corporation All Rights Reserved 13

Customer Interaction Active consumer energy management will be delivered via web portals, coupled with other technologies such as in-home displays and smart thermostats. Oracle Utilities Customer Care and Billing provides for prices to devices and energy consumption with information management supported by Oracle Utilities Meter Data Management. Supported by: Oracle Utilities Network Management for communication and mapping of outages to customers, combined with Oracle Business Intelligence tools to disseminate grid data onto interactive dashboards; available for enterprise reporting, ad hoc queries, analysis, and data mining, proactive notifications, predictive intelligence and real-time decisions and recommendations 2010 Oracle Corporation All Rights Reserved

2010 Oracle Corporation Proprietary and Confidential Oracle SmartGrid Applications Oracle Utilities Network Management Communications Systems Network sensors & controls Oracle Customer Self Service Oracle Utilities Customer Care and Billing Oracle Utilities Load Analysis Oracle Work & Asset Management Oracle Utilities Mobile Workforce Management Oracle Utilities Meter Data Management Oracle Utilities Meter Event Management Oracle EBS, PSFT, JDE, Hyperion Oracle Analytics Oracle Governance, Compliance & Regulation Communications Systems Consumer Energy Technologies Smart Meters Oracle Primavera Oracle Database Oracle AIA / Fusion Middleware / SOA Oracle Spatial & MapViewer Oracle AutoVue Oracle RAC Oracle Exadata Database Server Oracle UCM Oracle CEP

2010 Oracle Corporation Proprietary and Confidential Oracle Utilities Operational Components Real-Time Network Model Real-Time Scheduler Asset Register Time-Series Data Historian NMS (GIS source) OMS Advanced DMS Overarching Authority Advanced Asset Risk Analysis Load Analysis/ Planning Short Circuit ArcFlash MWM All Crew Management Resource Management Equipment Scheduling Mobile Device Test Set Information Mgt WAM Asset Information Device Configuration Management/ Settings Version Control Work Flow MDM Interval Meter Reads Load Analysis Forecasting T&D Equipment Monitoring Fault Data

Oracle Utilities Network Management System Overarching Authority for SmartGrid Operations Real-Time Network Model SCADA Integration Outage Management Advanced Distribution Management Self-Healing - FLISR Predictive Loading Automated Switching Plans Integrated volt/var Model/Manage Distributed SG Devices Risk Assessment MicroGrid Control Interaction 2010 Oracle Corporation All Rights Reserved

Oracle Utilities Mobile Workforce Mgt Optimize and track crew work schedule and routing (increased wrench time) Transferring field information (inspection, maintenance, construction red lines) using mobile device is more efficient and less error-prone than clerks transcribing from paper Field Settings Management, Test Set, and Work Flow Enables real-time workforce, asset condition assessment (e.g., storms and major events), and inventory optimization Supports enterprise information management (data quality) 2010 Oracle Corporation All Rights Reserved

2010 Oracle Corporation All Rights Reserved Oracle Utilities Work and Asset Management

Meter Data Management & Load Analysis Industrial Commercial Load on upstream assets Domestic Oracle Utilities Load Analysis Oracle Utilities Meter Data Management PV Domestic PHEV Domestic Communications Systems Consumer Energy Technologies Population of all Customers Smart Meters Oracle Utilities Meter Event Management 2010 Oracle Corporation All Rights Reserved

2010 Oracle Corporation All Rights Reserved Micro Grids bringing it all together

MicroGrid Core Functionality Distributed Distributed Energy Energy NMS Microgrid Microgrid Master Microgrid Master Microgrid Master Master Historian Customer Demand SCADA Field Field SCADA SCADA Devices Devices Safety and Reliability priority Automated Field Devices Model and Manage MicroGrid resources Economically, Reliably, and Securely (including charge/ discharge storage) Normal & Islanded Operations Real-Time integration with Oracle Utilities Network Management System OMS/DMS SCADA Demand Response/Load Mgt Field Devices 2010 Oracle Corporation All Rights Reserved

Enterprise Information Management (EIM) is an integrative discipline for structuring, describing and governing information assets, regardless of organizational and technological boundaries, to improve operational efficiency, promote transparency and enable business insight. WAM NMS CC&B SG Gateway AIA SOA Suite = ESB + PIP (CIM) MWM GIS / Spatial Model SCADA MDM Source: Gartner 2010 Oracle Corporation All Rights Reserved 23

Common Information Model (CIM) IEC 61968-1 Interface Reference Model (IRM) Provides The Framework For Identifying Information Exchange Requirements Among Utility Business Functions Source: Xtensible Solutions 2010 Oracle Corporation Proprietary and Confidential

Information Management Business Process Example - Work Initiation 2010 Oracle Corporation All Rights Reserved 25

Asset Data Synchronization Example Fusion Middleware SOA Suite MDM EAM SCADA GIS Engineering Analysis Middleware Enterprise Service Bus + Process Integration Pack (CIM) Info Services CIS OMS/ DMS BI Mobile X-Ref & Rules 2010 Oracle Corporation All Rights Reserved 26

Asset Data Synchronization Example Fusion Middleware SOA Suite GIS Operator Creates New Line Extension MDM EAM SCADA GIS Engineering Analysis Middleware Enterprise Service Bus + Process Integration Pack (CIM) Info Services CIS OMS/ DMS BI Mobile X-Ref & Rules 2010 Oracle Corporation All Rights Reserved 26

Asset Data Synchronization Example Fusion Middleware SOA Suite GIS Operator Creates New Line Extension MDM EAM SCADA GIS Engineering Analysis Middleware Proprietary "New Facilities" Message 1 Enterprise Service Bus + Process Integration Pack (CIM) Info Services CIS OMS/ DMS BI Mobile X-Ref & Rules 2010 Oracle Corporation All Rights Reserved 26

Asset Data Synchronization Example Fusion Middleware SOA Suite GIS Operator Creates New Line Extension MDM EAM SCADA GIS Engineering Analysis Middleware Proprietary "New Facilities" Message 1 CIM Data Mapping Enterprise Service Bus + Process Integration Pack (CIM) Info Services CIS OMS/ DMS BI Mobile X-Ref & Rules 2010 Oracle Corporation All Rights Reserved 26

Asset Data Synchronization Example Fusion Middleware SOA Suite GIS Operator Creates New Line Extension MDM EAM SCADA GIS Engineering Analysis Middleware Proprietary "New Facilities" Message CIM- Encoded Message Enterprise Service Bus + Process Integration Pack (CIM) 2 CIM Data Mapping Info Services CIS OMS/ DMS BI Mobile X-Ref & Rules 2010 Oracle Corporation All Rights Reserved 26

Asset Data Synchronization Example Fusion Middleware SOA Suite GIS Operator Creates New Line Extension Middleware MDM EAM 5 4 SCADA 5 Proprietary "New Facilities" Message Enterprise Service Bus + Process Integration Pack (CIM) 4 CIM- Encoded Message GIS CIM Data Mapping Engineering Analysis 2 Message is validated 4 4 Info Services 3 CIS OMS/ BI DMS 5 5 Mobile X-Ref & Rules applications updated with new facility information 2010 Oracle Corporation All Rights Reserved 26

Asset Data Synchronization Example Fusion Middleware SOA Suite GIS Operator Creates New Line Extension MDM EAM SCADA GIS Engineering Analysis Middleware 5 Enterprise Service Bus + Process Integration Pack (CIM) 5 Proprietary "New Facilities" Message CIM- Encoded Message 1 2 CIM Data Mapping 34 Message is validated 5 5 Info Services CIS OMS/ DMS BI Mobile X-Ref & Rules applications updated with new facility information 2010 Oracle Corporation All Rights Reserved 26

Utility need for Location-Enabled Tools Utilizes must manage a wide range of geospatially diverse Assets (including technologies) Workforce Customers New tools are needed to manage utility challenges Major events: storms, earthquakes, fire, floods, extreme temperatures Higher customer expectations Budgetary constraints Aging assets Aging workforce Data quality Operational dependency on systems and data 2010 Oracle Corporation All Rights Reserved

Current Trends in Spatial Mashup Tools Are popular due to consumer and business applications Google Earth Microsoft Virtual Earth Autodesk MapGuide ESRI ArcGIS Explorer Oracle Spatial MapViewer others Improves utility asset and customer information increases value of GIS without the need for additional GIS user licenses. Combined with Business Intelligence, provides richer analysis and reporting capabilities. Utilities and niche vendors have been configuring tools to provide location-enabled operations, asset, and customer information. Provides a quick hit enabler to meet business performance objectives. 2010 Oracle Corporation All Rights Reserved

New Utility Location-Enabled BI Mashups Network Management System (NMS) Leverage existing NMS extracts for OUBI Extract NMS Network Model Business Intelligence Leverage existing Outage History, Crew, Customer, and Network Asset Schemas Oracle elocation Services US Census Bureau for ZIP code boundaries & demographics NAVTEQ Sample Data For City, county, state and country boundaries Support other Weather, Traffic, and Lightning Data Feeds from 3 rd party providers Support third party Enterprise Asset Management adapters 2010 Oracle Corporation All Rights Reserved

MapViewer-based User Interface Oracle Answers for charts, gauges and report elements Oracle Business Intelligence Interactive Dashboards Oracle Business Intelligence integration with Oracle MapViewer Overlay Weather data as available. Other data elements will be added as a future requirement Color code areas by criteria such as Outage Duration or Frequency, Customers Impacted Time-Based Views: Real-Time, Historical Playback, Forecasting Future - Bring data from edge apps into OUBI Star Schemas, e.g. Asset condition (WAM) vs. Revenue (CC&B) or Equipment Caused Outage vs. Asset Maintenance by Region ETL tools for other third-party applications and services 2010 Oracle Corporation All Rights Reserved

2010 Oracle Corporation All Rights Reserved

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Oracle The Smart Grid Choice Data World s most scalable database Tools to manage exponential data growth Embedded spatial capability to visualize the Smart Grid Integration Open standards Pre-integrated for critical applications Flexibility to respond to changing business requirements Operational Decision Support World s best Network Management System World s best Consumer Energy Management Solutions World s best Analytics 2010 Oracle Corporation All Rights Reserved

Q & A 2010 Oracle Corporation All Rights Reserved 37

Oracle Spatial User Conference contact info: bradley.williams@oracle.com 2010 Oracle Corporation All Rights Reserved 38