Leading Change is a young, dynamic consultancy focused on strategy execution.
Who we are & what we do We focus on the design and implementation of tailored solutions in 5 challenging areas: 1 Helping you to implement your strategy more effectively 2 Developing change leadership capability 3 Developing teams that can succeed whatever the circumstances 4 Engaging your teams in change 5 Maximising the impact and effectiveness of individual leaders Formed in 2008 we are a UK based network of highly experienced people with a track record of delivering results and developing highly effective long-term relationships with clients. Leading Change is about making things happen. We help clients to implement positive changes which have a long term impact on their business results. By leveraging the knowledge and experience of our consultant community we are able to select the best talent for every task, every time. A unique advantage that your competitors cannot replicate. What we do has the greatest impact in dynamic environments where clients need to accept uncertainty and change in order to develop new competencies, capabilities, products and markets. Our purpose in these environments is to liberate performance to deliver valuable business results. Leading Change help identify specific challenges that make your strategy implementation tough, then deliver solutions that will free the potential of your people to turn your vision into reality. Our solutions create real organisational alignment. We develop leadership and behavioural skills that build a productive and engaged culture that in turn lead to successful business outcomes. 1
Our services Strategy to Action Strategy to Action is about making your plans work in the real world. Companies that can execute their strategic plans effectively have an in-built competitive advantage; strategy has no inherent value unless you can execute it. Our strategy to action solutions incorporate effects-based leadership tools including our proprietary 5MAP framework and build meaningful connections between people, strategy and operations. High Performance Change Programmes Strategic projects often form the building blocks of a change programme and despite extensive investment in proven project management techniques, some initiatives still stubbornly refuse to deliver expected results. We understand that strategic change issues are frequently hard and the people issues often harder. Leading Change have extensive experience and a proven track record of effectively facilitating strategic change, including situations where the change is challenging. 2
Organisational Leadership Capability The current global business environment makes it more difficult for organisations to distinguish themselves on market, technology, product or price. With marginal differences between the strategies of many organisations, those that win have an organisational model in which people are capable of giving their best and are motivated to do so. This requires highly competent, empathetic and adaptive leaders who can redefine the future and lead people towards it. We give leaders simple, practical tools and techniques that they can use effectively under pressure to make tangible and measurable improvements in their performance. Executive Coaching In today s business world, executives are under intense pressure to adapt to frequent changes in role and increasingly complex challenges. Organisations need their executives to get on board quickly and start to deliver results. Extended transition periods are a feature of the past and pressure is a feature of the present, although human substrate hasn t adapted to take this into account. Executive coaching is an effective means of addressing individual needs and improving the chances of success for executives in transition to a new role. We use a pool of experienced coaches with extensive business experience to ensure that the coaching process combines challenge and support in order to help the individual deliver better organisational outcomes. Facilitating Great Meetings Top teams never have sufficient quality time together to reflect and plan. Our expertise in key leadership team meetings ensures meetings have a clear agenda and are facilitated in a relaxed and expert style, balancing challenge and support to deliver meaningful discussion. High Impact Conferences Leading Change are experienced at building and managing high impact conferences and workshops that have immense power to engage people, then turn your strategy and plans into action. We co-ordinate the activities of in-house staff, production, logistics and events agencies to ensure that your conference delivers your company s business message in a clear, effective and engaging manner. 3
The course was excellent. I have heard so much superb feedback from all of the senior managers who attended the course too. Fantastic delivery and organisation by the facilitators. Senior Manager, Trader Media Group 4
Engagement No matter how good your ideas and people are, you will not achieve your potential as an organisation unless people are fully engaged. Our engagement programme uses our unique VOI 3 CE model to really connect people to your plans at an emotional level and develop effective engagement at every stage of change. Leading From A Distance Leading teams can be challenging in any environment. When they are dispersed in multiple locations the challenge is amplified. Remote teams will be more likely to reveal weaknesses in the teams way of working. Leading Change developed the Leading From A Distance (LFAD ) programme specifically to address the challenges associated with leading dispersed teams. We use highly interactive exercises to enable managers to gain an insight into their current style of team leadership, contrast it with best practice and understand how to apply that knowledge to their own situation. Management Development When you are implementing change there will inevitably be a number of areas where you need to develop or upgrade management capability in order to achieve your goals. Analysis of management development needs may have revealed a myriad of individual training and development requirements. Leading Change has a portfolio of management development programmes provided by a combination of in-house consultants, associates and trusted partners who can meet your specific needs in a number of areas related to business performance. Building Winning Teams No time or budget for team-building but you still require your people to raise their game to deliver on stretch performance expectations? The answer is to combine team-building with working on work so that teams can collaborate to find solutions to the real performance challenges they face. Leading Change deliver an effective experiential team development programme developed around The Five Dysfunctions of a Team ( 2005 Patrick Lencioni). This establishes team ownership of, and commitment to change, linking improved team performance to the bottom-line. 5
How we deliver Return on Investment may be in the order of 50:1. In any event this must be one of the most cost effective interventions ever delivered in our business. Associate Director, Pfizer R&D We partner and work alongside you, involving and coaching your teams so that they are engaged, motivated and confident in their ability to succeed. We deliver our best results when we establish long-term (but not dependent) relationships that allow us to really get to know your business and how you work. Our clients have told us that our way of working makes us different and adds value in every interaction. 6
Added Value Analysis Before we start an assignment we ask; What are you trying to achieve and why? By linking our work to the results that you require we ensure that all our time is devoted to addressing causes rather than symptoms. We find out what works well and what needs to be changed using structured diagnostic tools and, most importantly, through engaging people in your organisation at all levels. Added Value Design Once we understand the DNA of your organisation, and the key issues that affect performance, we will work with you and engage your staff to design a practical solution, using consultants selected for their sector knowledge and/or skill-set. This way we ensure that the solution is a precise fit with your business and that your staff can implement it successfully. Added Value Implementation We facilitate change through workshops and meetings supported by one-to-one and team coaching. We have an experiential approach that uses a variety of interactive techniques including music, activity, the use of actors, peer coaching, video and case studies. We deliver this balanced, multi-sensory approach using highly experienced facilitators who have first-hand experience of leading teams in high-pressure environments. Maintaining Value Our solutions are sustainable. If properly implemented they lead to more valuable results. We work with you over time to review progress, using a dedicated relationship manager to align processes and troubleshoot any implementation issues. 7
8 Every problem is different. We have the tools and experience to be solution rather than formula or methodology-led.
Who we work for They take time to really get under the skin of the business and its people and have been influential in driving focus and change through leadership Group Director, Trader Media Group We work primarily with FTSE 350 (or equivalent) companies and other organisations who recognise our value. Leading Change is a preferred supplier in its chosen fields with influential, market-leading businesses in numerous different industry sectors. Ask us to put you in touch with satisfied clients who will tell you about how we helped them to get things done & improve their results. Some of our past and present clients: Heath Lambert Group News International Compass Group Orange Digital Trader Media Group Olympic Delivery Agency Guardian Media Group Celgene Corporation Pfizer Global Research & Development CJ Associates Genus Pharmaceuticals Mylan Cummins Generator Technologies 9
Our strength is selecting the right approach, tools and consultants to meet our clients needs. 10
Testimonials Leading Change brought immense clarity to a very complex and politically charged programme, helped us view pros and cons in an objective way, enabled us to prioritise what matters and what does not and instil laser sharp focus on delivery. Pharmaceutical Sciences Team Leader, Pfizer We are now putting theory into practice - lots more to do, but the traction you have got from the team on this has been amazing... thanks to you all - the outputs were simply fantastic. Commercial MD, Compass UK I have worked with Leading Change over the past 8 months to develop a Senior Leader Development programme for our key managers. The work they have delivered has always been of excellent quality and I have also found that they proactively identify areas where they can add real value and support to me. I would highly recommend them. Group Resourcing & Development Manager, Trader Media Group The role played by Leading Change was of real value to my team, and the service delivered was seen by all those who attended the exercise to be of a very high standard. My team have identified to me that the collaborative approach you adopted and the professionalism and intelligence that you displayed were exemplary. Hugh Sumner, Director of Transport, Olympic Delivery Authority Leading Change recently helped put together and present an away day for our company. As ever, they were inspiring and informative, displaying a great understanding of how strategy can be applied to produce real business benefit. CEO, Orange Digital 11
1 2 3 4 5 6 7 What sets us apart 8 9 10 11 12 13 "At Leading Change we are dedicated to achieving value for our clients. We do this through the knowledge, experience and expertise of our superb UK based community of professionals and solutions that are proven to add value at every interaction and deliver valuable results." Mark Bouch, Managing Director 14 15 16 17 Leading Change > Applies pragmatic solutions to your problems. > Works cross-sector and cross-function. > Has a robust way of working that simplifies strategy and execution. > Has sustainable solutions that work under pressure. > Has the depth and experience within our community to field a unique group of consultants that cannot be found elsewhere. > Understands that every problem is different. We have the tools and experience to be solution rather than formula or methodology-led. > Selects the right approach, tools and consultants to meet your needs. > Develops meaningful, long-term relationships. > Creates competitive advantage for our clients. 12