SALEM-KEIZER TRANSIT 555 Court St NE, Suite 5230 Salem, OR 97301-3980 503-588-2424 Fax 503-566-3933 www.cherriots.org July 23, 2015 Salem-Keizer Transit Chief Operating Officer SALARY RANGE $83,130-$108,252 FIRST REVIEW September 4, 2015 JOB SUMMARY: Under the administrative direction of the General Manager plans, organizes and directs the activities, staff and contractors involved in the District s on street services to include: fixed-route, paratransit, dial-a-ride, rural transit, special services, and Medicaid transportation service functions as well as the District s call center, security, and maintenance functions. The Chief Operating Officer serves as a member of the senior leadership team participating in District policy development. The incumbent is also responsible for maintaining effective and cooperative working relationships with other divisions, representatives of the union, the local business community, other public agencies, regulatory agencies, and the general public. ESSENTIAL JOB FUNCTIONS: Provide leadership and direction to the District s operations Division. Develop and recommend policy actions for consideration by the General Manager and/or the Board of Directors; develop and implement in-house operational procedures to ensure the safe and effective execution of approved service; oversee the monitoring of contracts for contracted services (e.g. Medicaid and Americans with Disability Act transportation related programs). Prepare reports, studies and exhibits and make presentations to staff, the Board of Directors, the public and other forums; Share in the management of the District s risk management program: manage the District s security program; analyze and evaluate system crime and incident data; oversee ordinance enforcement; oversee the investigation of public security concerns; respond to public security concerns; participate in the development and negotiation of security contracts; oversee the review and monitoring of these security contracts; oversee the preparation of the District s emergency
preparedness program; ensure the coordination of the provisions of the District s program so they meet local, state and federal requirements. Directly organize, train, supervise and evaluate Division administrative staff participate in the selection process for new hires; recommend hires; plan, assign and direct work; appraise performance; reward and discipline employees; address complaints and resolve problems; determine work procedures; prepare work schedules. SUPERVISORY RESPONSIBILITIES: Supervises the Fixed Route Manager, Maintenance Manager, Contracted Services Manager, Security Coordinator, and Administrative Assistant. Participate in the administration of the collective bargaining agreement, the grievance process, and contract negotiations; develop operational contract positions; consult with the Director of Administration and union representatives to identify and resolve issues of mutual interest. Assist in developing bid specifications for vehicles, related equipment and facilities. Prepare and manage Operations Division budget; approve expenditures in accordance with District policies and principles of sound fiscal management. Provide assistance and support to General Manager as required. REQUIRED KNOWLEDGE, ABILITIES AND SKILLS: Comprehensive knowledge of the principles and practices involved in public transportation operations including principles of organization, routing, scheduling and customer service. Comprehensive knowledge of public management principles and practices. Extensive knowledge of federal laws, regulations and mandates pertaining to public transportation operations; ability to rapidly learn local and state laws and regulations as well as District policies and guidelines related to the operation of the District s public transportation systems. Extensive knowledge of transportation related safety/security hazards and safety/security precautions involved in public transportation systems. Extensive knowledge of the principles and practices of public-sector labor relations and the administration of labor contracts.
Extensive knowledge of budget formulation and administration. Considerable knowledge of public procurement principles and practices. Considerable knowledge of federal and state regulations related to contract administration. Ability to communicate complex subjects and sensitive information, both orally and in writing, with other employees and the general a public in a clear, concise, and logical manner; ability to communicate effectively before groups. Ability to read, analyze, and interpret general business periodicals, transit related journals, technical procedures, and governmental regulations. Ability to work in a management team approach to discuss and resolve Districtwide as well as Operations Division policy issues. Ability to interact with other employees, representatives of other agencies, vendors, and the general public using courtesy, tact, and good judgment. Ability to work with mathematical concepts such as probability and statistics. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to maintain confidential information. Ability to be self-starting and proactive. Ability to produce quality work while meeting time and budget commitments. Ability to perform job functions in a safe manner. Extensive skill in leading and working constructively with subordinate staff, and effectively supervising staff. Extensive listening and negotiating skills. Considerable skill in operating a personal computer using word processing, spread sheet and data base software applications. SPECIAL REQUIREMENTS: Ability to obtain and maintain a valid Oregon Class C driver s license and driving record that demonstrates adherence to safety and traffic laws and regulations.
No criminal conviction which may, in the sole judgment of the District, constitute a threat to property or the safety of others. REQUIRED EDUCATION AND EXPERIENCE: Graduation from an accredited four year college or university with major course work in public administration, business administration, transportation or a related field and seven years progressively responsible administrative experience in transportation with an emphasis in operational services, labor relations, and budget administration including a minimum of five years experience actually supervising/managing the operations of a public transportation system OR any satisfactory equivalent combination of related experience and training which provides required knowledge, abilities, skills, and other special requirements listed above. WORKING CONDITIONS: Duties are performed both in the office and in the field. On occasion incumbent may be outdoors in varying weather conditions. On occasion incumbent must respond to emergency calls. On occasion incumbent must travel to attend meetings and conferences or to investigate an Operations matter. THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK BEING PERFORMED BY EMPLOYEES ASSIGNED TO THIS JOB CLASSIFICATION. THIS DESCRIPTION DOES NOT INCLUDE OTHER OCCASIONAL WORK THAT MAY BE ASSIGNED WHICH WOULD BE SIMILAR, RELATED, OR A LOGICAL ASSIGNMENT TO THE POSITION
To apply: Please submit an official application and with cover letter describing your qualifications for this position. You may obtain an application form: On-Line: You may download application materials in Microsoft Word format (.doc) from our website under the about us tab. Refer to specific current job opportunity of interest for application materials. Website: www.cherriots.org In Person: You may pick-up application materials from our Human Resources Division located at 555 Court St NE Suite 5230 Salem, Oregon. Our office hours are from 8:00 a.m. to 5:00 p.m., Monday through Friday. By Telephone: You may request that an applicant packet be sent to you by calling our Human Resources Division at 503-588-2424. Application materials will be sent via U.S. Mail. Our office hours are from 8:00 a.m. to 5:00 p.m., Monday through Friday. By U.S. Mail: Application materials may be requested via U.S. Mail. Our mailing address is Salem Area Mass Transit District, Human Resource Division, 555 Court ST NE Suite 5230 Salem, OR 97301 Mail or deliver to: Or email to: Salem-Keizer Transit District Human Resources Division 555 Court ST NE Suite 5230 Salem, OR 97301 Recruitment@cherriots.org Faxes or resumes in lieu of original official District application form not accepted. Applications may be submitted in person or by mail; however, Salem-Keizer Transit District is not responsible for lost or delayed mail.