ETF Study Visit on Employment and Skills Policies to Promote Youth Employability and Transition to Work

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SLIDE 1 Qualifications for the future Elísio Silva 15/11/2017 ETF Study Visit on Employment and Skills Policies to Promote Youth Employability and Transition to Work SLIDE 2 The DUAL system: the German experience If you think hiring a professional is expensive, wait until you hire an amateur Paul Adair SLIDE 3 About us The Portuguese-German Chamber of Commerce was founded in 1954. It s a non-profit association of companies of public utility. Its members comprise more than 1,000 companies spread across Germany and Portugal. It s belongs to the German Chambers of Commerce international network, active in more than 90 countries. SLIDE 4 The Chamber s mission To promote and support the economic relations between Germany and Portugal; To accompany member companies during their business relations with partners;

To actively support the internationalisation process of Portuguese companies; To contribute to the growth of business exchanges between Germany and Portugal. SLIDE 5 What is DUAL? In July 1983, thanks to the initiative of prestigious multinational companies, the Chamber kicked off its vocational training/qualification services. In 2007, this service was renamed DUAL ; At the start of the 1980s, Portugal was developing its own Vocational Training system for young people; The main goal was to carry out training based on the dual German system. SLIDE 6 DUAL s mission We guarantee solutions investing in excellence thanks to the Dual qualification: DUAL is a unique pioneering brand which focuses on hands-on activities and which is recognised for its high employability rate and effectiveness; We re an active partner in the socioeconomic development of the country, supporting companies in improving their competitiveness and helping younger generations with in their personal and professional growth; We re a dynamic and expert team that develops unique and innovative solutions. SLIDE 7 APPRENTICESHIP CULTURE FOUNDING MEMBERS SLIDE 8 DUAL in Portugal Porto DUAL Centre DUAL HQ in Lisbon (Development, Marketing, Consultancy, Finance, Quality) Lisbon DUAL Centre

Portimao DUAL Centre SLIDE 9 Organisational Chart DUAL MANAGEMENT HEADMASTER AND TASK FORCE Development Marketing Consultancy Production Quality Finances Sales DUAL Porto DUAL Lisbon DUAL Portimao 24 employees 150 trainers SLIDE 10 The DUAL philosophy Development of a win-win situation Centre/School Company Trainer DUAL Qualification SLIDE 11 APPRENTICESHIP CULTURE Share of German companies which provide internships Total number of companies which provide internships SLIDE 12 COMPANIES PROVIDING INTERNSHIPS SLIDE 13

Initial training timeline 1983 Administrative Management 2007 Energetic systems 2012 Hotel receptionist 1997 Accounting 2007 Logistics 1985 Automotive mechatronics 2004 Maintenance mechatronics 1998 Transport 2003 Industrial Maintenance 1999 Hotels 2007 Electronics 2013 Restaurant/Bar SLIDE 14 Life-long learning qualification timeline 1992 Life-long learning courses 1989 REFA Specialist 2007 Lean Manufacturing Six Sigma 2016 Industrial Foreman 2017 Data Protection 2005 Energy Manager 1998 Administrative Management Technician 2000 MBA 2006 Quality Auditor, Technician 2006 Innovation Manager, Energy Efficiency Ed. 2005 IT Security, Solar Energy 2002 HR Technician, Marketing, and Logistics

SLIDE 15 SERVICES I Initial qualification for young people: DUAL Qualification and DUAL Apprenticeship Life-long DUAL qualification for active workforce in: Production and Planning Automotive IT Industrial Maintenance Management and Administration Quality Energy HR / Behaviour Languages Hotels Sales SLIDE 16 SERVICES II Intra-company DUAL Qualification Life-long learning Organisation and Product Management (REFA) Consultancy in life-long qualification and HR planning and development Creation and extension of professional qualification services in other countries SLIDE 17 DUAL Qualification 2 years Target group: interns up to 25, with 11 years of compulsory education (out of 12) 80% practical qualification 4 days / week 20% theory 1 day / week

SLIDE 18 Advantages of the DUAL qualification systems - Very practical courses - Contact with the workplace from the start of the course - Professional experience - Obtaining a professional qualification - Equivalence to the 12 th school year - Qualification grant - High employability rate - Integration opportunities in companies firmly rooted in the market SLIDE 19 DUAL APPRENTICESHIP 2.5 years Trainees to the age of 25, with 9 years of compulsory school 40% practical qualification 3 days / week 60% theory 2 days / week intense blocks SLIDE 20 ADVANTAGES OF THE DUAL APPRENTICESHIP - More theoretical knowledge - Professional experience - Obtaining a professional qualification - Equivalence to the 12 th school year - Qualification grant - High employability rate - Integration opportunities in companies firmly rooted in the market SLIDE 21 Advantages of a DUAL Qualification Employability Guaranteed transition from school to work (>90%)

Acceptance Companies providing internships are integrated in the system Counselling Planning courses based on the companies needs Flexibility and possibilities An integrated system to support a professional career SLIDE 22 Life-long qualification Target group: adults, active workforce Project structure: Diagnostic of qualifications needs Drafting and planning a qualification plan Preparation of the courses Implementation of the courses Assessment of the learnt skills employed in everyday occasions SLIDE 23 DUAL QUALIFICATION STATS Initial qualification: 2008 2010 2012 2014 2015 Classes 49 56 59 68 65 Interns 707 716 846 1157 1188 Companies 308 216 202 281 2109

Life-long qualification: 2008 2010 2012 2014 2015 Classes 110 171 182 139 167 Interns 1264 2102 2004 1661 2109 SLIDE 24 Professional training based in companies - DUAL - The companies needs are crucial - Companies know best about the necessary skills and knowledge - Apprenticeship is linked with real work - Direct relation between the market needs and training requirements - Combination between theory and practice offers an holistic offer Smooth transition between training and the labour market SLIDE 25 Key elements for sustainable professional training - Companies are co-responsible for the training content - Practical training in the company is combined with theory at a vocational centre / school - Qualified trainers at the schools and companies - Quality guaranteed in an independent manner during the whole training process - Equivalent syllabus and exams all over the country Companies and the society recognise and give importance to training