Same Day ACH Phase Two Considerations and Implementation

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Same Day ACH Phase Two Considerations and Implementation May 4, 2017 2017 Trea$ury Initiatives Conference Treasury Financial Fitness Adrian Brown, AAP Member Engagement and Education Manager DISCLAIMER The information contained herein has been prepared for general informational purposes only and is not offered as and does not constitute legal advice or legal opinions. You should not act or rely on any information contained herein without first seeking the advice of your legal counsel. 1

Existing Settlement Rails Card Check Wire ACH? The whole world is moving to faster payments... The advent of mobile technology and the growth of digital commerce are driving real time payments innovation around the world 2001 South Korea HOFINET 2002 Brazil SITRAF 2004 Mexico SPEI 2006 South Africa RTC 2008 U.K. Faster Payments Faster payments are the talk of the payments world, and treasury professionals can't afford to ignore them AFP Chile TEF 2010 India IMPS 2011 Nigeria NIP 2012 Sweden BiR Poland Express ELIXIR 2014 Denmark NETS Singapore FAST 2017 Australia NPP EU SEPA Instant US RTP TBD Columbia Thailand Canada 4 2

... Including the U.S. The Federal Reserve recognizes the benefits of a safe, faster payment system A safer, more efficient and faster payment system contributes to public confidence and economic growth. FRB Gov. Jerome H. Powell The CFPB is urging adoption of faster payments capabilities Faster payment systems hold great promise for consumers, which may provide them with greater utility and more effective account management, enabling [them] to take greater control of their financial lives. July 2015 CFPB Consumer Protection in New Faster Payment Systems at 1, 3 CFPB and Federal Reserve published core principles and requirements for U.S. faster payment systems 5 Several initiatives are underway to move payments faster in the U.S.* Federal Reserve Faster Payments Task Force Industry task force to identify and assess approaches for implementing faster payments Established criteria for faster payments in the U.S. Independently reviewed 22 proposals Developing a series of reports to help guide the industry NACHA Same Day ACH Enhancement to the existing ACH network and rules Enable 2 same day settlements for credits and debits Faster availability for same day transactions Visa/MC Network Enhancements Enhancements to the existing rules and networks Allows for credit payments to be sent in near real time Mandates availability in < 30 minutes No changes in final settlement *Not exhaustive EWS clearxchange Zelle Financial Institution network that enables P2P payments Alias directory services Bank to Bank messaging in near real time Leverages ACH & V/MC rails for settlement The Clearing House RTP New payment rail being built for the U.S. 6 3

A Phased Approach to Implementing New ACH Network Functionality To allow the industry to acclimate to a faster processing environment, as well as to ease the industry s implementation effort, these new capabilities are becoming effective over three phases beginning in September 2016. Functionality Phase 1 Sept. 2016 Phase 2 Sept. 2017 Phase 3 March 2018 Transaction Eligibility ($25,000 limit; IAT not eligible) Credits only Credits and debits Credits and debits New Same Day ACH Processing Windows 10:30 am ET and 2:45 pm ET 10:30 am ET and 2:45 pm ET 10:30 am ET and 2:45 pm ET New Settlement Time(s) 1:00 pm ET and 5:00 pm ET 1:00 pm ET and 5:00 pm ET 1:00 pm ET and 5:00 pm ET ACH Credit Funds Availability End of RDFI s processing day End of RDFI s processing day 5:00 pm RDFI local time Source: NACHA Same Day ACH Statistics Phase 1 Month Volume $ Value September 1.51 million $1.54 billion October 3.8 million $4.98 billion November 3.9 million $5.00 billion December 3.9 million $5.2 billion 4

Same Day ACH More than 13 Million SD Transactions through 4Q 2016 Valued at Nearly $17 Billion Approximately 194,000 Same Day ACH Transactions Daily Direct deposit via ACH = Greatest Volume of Same Day Transactions Average of $1,283 Per Transaction Type Volume Value B2B 32% or 4.1M 53% or $8.8B B2C (direct deposit) 52% or 6.8M 35% or $5.9B C2B (bill payment) 2% or 233K 4% or $733M P2P 13.5% or 1.8M 7% or $1.2B Learn more at the Same Day ACH Resource Center: www.nacha.org/same-day-ach 10 12 5

Lessons Learn Same Day ACH Phase 1 More participation with ACH Operator testing End to End testing that includes downstream applications at the FI. (DDA, Reconcilement, Settlement) Education, education, education for Same Day ACH Phase II Debit origination. A Phased Approach to Implementing New ACH Network Functionality To allow the industry to acclimate to a faster processing environment, as well as to ease the industry s implementation effort, these new capabilities are becoming effective over three phases beginning in September 2016. Functionality Phase 1 Sept. 2016 Phase 2 Sept. 2017 Phase 3 March 2018 Transaction Eligibility ($25,000 limit; IAT not eligible) Credits only Credits and debits Credits and debits New Same Day ACH Processing Windows 10:30 am ET and 2:45 pm ET 10:30 am ET and 2:45 pm ET 10:30 am ET and 2:45 pm ET New Settlement Time(s) 1:00 pm ET and 5:00 pm ET 1:00 pm ET and 5:00 pm ET 1:00 pm ET and 5:00 pm ET ACH Credit Funds Availability End of RDFI s processing day End of RDFI s processing day 5:00 pm RDFI local time Source: NACHA 6

Same Day ACH Debit Considerations Corporate Receivers should be in communication with their trading partners to avoid unexpected late day debits Consider sending returns faster Sending Prenotes and NOCs Faster Reversals and Corrections of Erroneous Entries An ODFI could potentially catch a problem and send reversal and correcting entry in the same or next window and have everything settle same day Any debit entry within a reversing file or a debit that reverses a credit entry must not contain an Effective Entry Date earlier than the Effective Entry Date of the credit it relates to 7

Same Day ACH Debit Considerations Downstream Applications Account reconciliation How will Same Day ACH affect exception processing? How is processing in house versus processor (outsourced) affected? Same Day ACH Considerations Policies and procedures should be reviewed to allow for: Multiple transmission windows for faster returns Same day reversal file and/or entry processing 8

Same Day ACH ODFI Considerations Develop an overall strategy for offering Same Day ACH Debits Determine how to identify those Originators or transaction types permitted to use Same Day ACH Should Same Day ACH be offered to all or select Originators? Consider client s profile (i.e., business model) when offering Same Day ACH Current exposure limits and risk rating Ensure processes are in place to determine compliance with Same Day eligibility rules Ensure proper use of Effective Entry Date ODFI Impact with Originators and Third Party Senders Areas that may be impacted and should be reviewed: Service offerings File submission and delivery timelines and procedures Review agreements with Originators and Third Party Senders 9

ODFI Impact with Originators and Third Party Senders Areas that may be impacted and should be reviewed: Update contact information Collection/Reporting/Identification of the Same Day ACH Entry Fee Educate Third Party Senders on their responsibilities within the Same Day ACH environment Ensure customers understand the debit could take place same day ACH Origination Agreement Considerations Address acceptance of Same Day ACH files Disclose fees associated with Same Day ACH and unintended Same Day ACH Entries Emphasize the Effective Entry Date and indicator code (if used) Processing of reversals 10

Same Day ACH Vendor and Processor Considerations Confirm vendor readiness that software will be available for implementation Assign someone to review release notes related to Same Day ACH programming Updated software may affect other pieces of downstream processing Software must be available early enough for testing Use Cases for Same Day ACH Debits C2B Bill Pay Check Conversion ecommerce Merchant Debit Collections 11

Use Case: Expedited Bill Payment Biller direct model, consumer authorizes biller to debit for payment Consumer (Receiver) Originator Consumer goes to their biller s website and provides authorization for a Same Day ACH debit to make bill payment Biller uses today s date for Effective Entry Date and submits file to ODFI for same day processing window ODFI ACH Operator RDFI Ensures entries are properly formatted and eligible Transmits file to ACH Operator in time for Same Day window Settlement will occur at either 1:00 PM or 5:00 PM depending on window File available for pick up from Operator depending on window used RDFI debits consumer for payment Use Case: Check Conversion Originator ODFI ACH Operator RDFI Jolly Green would like to collect funds as quickly as possible and decides to send POP payments as Same Day entries Jolly Green ensures that the POP entries are dated for today in the Effective Entry Date and transmits the ACH file to its ODFI in time for the Same Day window Ensures entries are properly formatted and eligible Transmits file to ACH Operator in time for Same Day window Settlement will occur at either 1:00 PM or 5:00 PM depending on window The grocer shoppers financial institutions will pick up the ACH file from their Operator depending on which window was used RDFIs will debit the grocery shoppers by the end of the day 12

Faster Time from Prenotification to Live Entry Originators may decide to speed the set up process for new customers by using Same Day ACH for the Prenotification process A Prenotification could be sent using the morning Same Day cycle, if the RDFI were to return the prenote or send an NOC using the afternoon Same Day cycle, the ODFI could have return or NOC information to provide to the Originator to remedy the reason within the same or next day of the Prenotification Same Day ACH Risk Mitigation Transaction Risk is reduced for Same Day debits ODFIs and Originators of Same Day debits could receive returns faster A return could be received faster if the RDFI uses a Same Day window for the return Faster returns could help billers, card issuers and other better manage credit risk Fraud Risk can be mitigated by receiving returns faster (alerting ODFIs and Originators to potential fraud earlier) 30 13

Vendor and Processor Risk Management Considerations To Mitigate Risk: Updated software may affect other downstream applications; Online account opening Online/Mobile banking platform Person to Person (P2P) Account to Account (A2A) All departments, including IT, should work together Contingency planning Determine timeframe for testing software with vendor(s) The Way Forward for Financial Institutions and Corporate End Users With speed and safety as our highest priority, expect to see and hear about more solutions from the payments industry. Talk to your customers to understand their pain points and priorities: Speed Payment Finality Information Ease of Use Create a faster payments task force to: Evaluate the various options Talk to the processors and providers that power your organization. Are they establishing a connection? Are you eligible to leverage that connection? Chart out the use cases tied to customer segments. Tie solutions to needs. Establish a timeline for implementation. 33 14

Same Day ACH Moving Payments Faster RESOURCES NACHA Same Day ACH page: https://www.nacha.org/content/same day ach RDFI Implementation Checklist Educate staff on Same Day ACH Management on operational and customer/member service issues Call Center/ Front Line to respond to account holder questions Compliance staff on monitoring: Suspicious and unusual activity review Educate Receivers (consumer/corporate) regarding product impact *Not exhaustive 15

ODFI/Originator/Third Party Sender Checklist Remind Originator proper use of the Effective Entry Date field What services/products will ODFI offer to Originators New ODFI file cutoff schedule Originator should ensure that Receiver is aware that entry may clear faster, potentially same day Originator should review authorization methods for potential impacts Faster returns are possible Faster reversals are possible *Not exhaustive Corporate Receiver Implementation Checklist Corporate Receivers should work with their FIs to understand: New file delivery schedules (monetary and remittance only) Funds availability schedules Posting schedule impact to EOD positioning and forecasting Changes to pay/return decision deadlines *Not exhaustive 16

Upcoming Events https://www.theclearinghouse.org/education and events/events/upcoming events Training: For a complete listing of education events, visit https://www.theclearinghouse.org/education and events/courses/course calendar 17

ACH Audit Services For RDFIs and ODFIs Conducted by Experienced AAPs from TCH The NACHA Rules require all participating Financial Institutions, Third Party Senders and Third Party Service Providers to conduct an annual audit of compliance with Appendix Eight by December 31st. Don t wait until the deadline! As one of 11 regional payment associations providing expert payment education, an experienced Accredited ACH Professional (AAP) from The Clearing House can come to your site to successfully fulfill this annual requirement in a timely and efficient manner Your staff receives on site training as we explain in detail the Rule requirements during the audit We review your procedures and controls and share industry best practices We go above and beyond the scope of the NACHA audit to review compliance for processing Federal Government Reclamations and Death Notification Entries, as we understand that noncompliance can be costly LET OUR PROFESSIONALS ENSURE YOUR ORGANIZATION IS IN COMPLIANCE! Contact Lisa Iselli at lisa.iselli@theclearinghouse.org, Rona Mehl at rona.mehl@theclearinghouse.org OR Education.services@theclearinghouse.org 1 800 875 2242 for more information Thanks for your participation today! The Clearing House Payments Authority, as a Direct Member of NACHA, is a specially recognized and licensed provider of ACH education, publications and support. Regional Payments Associations are directly engaged in the NACHA rulemaking process and the Accredited ACH Professional (AAP) program. The information provided in this webinar is for educational purposes only and is not legal advice. Adrian Brown, AAP Member Engagement and Education Manager Adrian.Brown@theclearinghouse.org 800.875.2242 Option #3 18