STERN SCHOOL OF BUSINESS B : INFORMATION ANALYSIS FOR MANAGERIAL DECISION MAKING. DR. K. R. BALACHANDRAN Winter 2005

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STERN SCHOOL OF BUSINESS B10.3305: INFORMATION ANALYSIS FOR MANAGERIAL DECISION MAKING DR. K. R. BALACHANDRAN Winter 2005 10-82 MEC E-mail: kbalacha@stern.nyu.edu Tel: 212-998-0029 This course is about value creation for firms through cost efficiency management, performance incentives and strategy implementation. We deal with strategies for new product introduction, performance incentives gone wrong and a systematic evaluation of the activities in the firm that contribute to the profitability of the firm. Profit is a function of price, quality and cost. When we look at these three attributes, price and quality are influenced by the market forces. This course deals primarily with cost. Some of the costs, particularly, fixed costs spent for obtaining resources create capacities of which some remain unused. This is very important for cost management. Fixed costs and the consequent capacity acquisitions are subject to strategic and managerial considerations. The course deals with managing costs, both variable and fixed. How inaccuracy in their determinations can lead to wrong strategic managerial decisions; how they can be controlled and how they can be used for performance evaluation? This is the sort of information and analysis considered in this course. Fundamental to all these considerations are measurement issues. Financial measures, in particular, cost measures, are needed to evaluate alternate strategies on whether to introduce a new product or service line, to determine the appropriate sale price and the consequent market position for the firm s product. Intense market competition is characterized by how low the price can be reduced and how high the quality can be increased. Any aspiration to market leadership of a firm should incorporate a significant analysis of related cost issues and management of built up resources that are unused or inefficiently used. In addition, non-financial measures are important for operational efficiency. Performance measures are utilized to provide incentives that influence behavior of company managerial personnel. In particular, divisional organizations in firms lead to considerations of transfer pricing issues for services rendered within the firm and valuations of these have significant impact on behavior. We consider all these measurement problems in this course. How can a business make pricing decisions, product line introduction or discontinuance decisions, company expansion contraction decisions, strategic decisions on company business focus and market penetration, without a firm grounding on the related cost issues? This course will address all these and provides the students with a good understanding and practical ability to make sound business decisions. 1

TEXTS: Don R. Hansen & Maryanne M. Mowen, Management Accounting, 7 th edition, South- Western College Publishing, 2005. (HM) Note: The emphasis of the course is on information analysis and not on management accounting. Hence, we will not be covering the text material in detail in class. It is really supplementary (but important) reading. Selected cases and reading materials. CLASS PROCEDURE I will give lectures on the theoretical foundation and conduct problem work sessions in class. We will have a group project on Activity Based Costing for firms chosen by the groups. The details of the project are posted in Blackboard. I would like to constitute 5 groups (with 4 students in each group) and hopefully the groups will pick projects to cover a spectrum of industries and have access to real business data. The groups will make preliminary class presentations on their project (time to be scheduled as we go along with the course). This first class presentation is informal and should incorporate the formulation of cost objects and costing them using the approaches developed in class. The groups will also make a final class presentation, more formal, detailing the implication of their study for the firm. The groups should post the project outputs on Blackboard prior to or just after their class presentations and I expect the class to participate in all the projects. A final hard copy presentation of the project output is to be handed in after the last class. There will be frequent class assignments that will help to solidify the class material discussed. I encourage every one to participate in class and through the Blackboard. On the blackboard, you can write class summaries of the topics discussed in class and bring out issues that pertain to the topic that will enrich the coverage in class. COURSE GRADE There will be one exam on the last day of class. It will be for 50%. The other 50% will be for homework submissions, project presentation and delivery. SESSION 1 January 4 Overview and introduction. Product definition for manufacturing, service, retail and financial industries; revenue generating and non-revenue generating products. Definition of product costs inventoriable product cost, operating cost, whole product cost, lifetime product cost, customer product cost, value chain product cost. Need for accurate determination of product costs; need to allocate all costs to products. 2

Target analysis: cost-quality considerations in the modern world. K. R. Balachandran and Bin Srinidhi, "Target Analysis: Cost, Quality or Both?". Cost concepts: directly traceable, indirectly traceable and non traceable activity costs. Cost drivers and activities. An approximate approach to calculation of inventoriable product cost. Suggested problems: Chapter 2; 2, 6, 7, 9, 14, 17, 18, 19. SESSION 2 January 6 Illustration of manufacturing costs Driver traceable activities in cost pool overhead pool. Fixed-variable costs. Project introduction- problem discussion Product selection managerial decisions Suggested problems: Chapter 3, up to page 82: 3-2, 5, 7, 8. SESSIONS 3,4 January 9 Income statements Absorption format Variable format Decision framework facilitating income statements- preliminary Activity based costing systems Activity levels classification Accumulating activity costs Determining cost driver rates Simplifying using cost pools Determining product costs Approximations to ABC systems- activity levels Primary and secondary activities-introductory concept Overhead activity cost applications Effects of costing systems on competition Robin Cooper, "The Rise of Activity Based Costing - Part One: What is an Activity Based Cost System?" Suggested problems: Chapter 4; 4-2, 3, 5, 7, 11, 13, 16, 18, 21. Project discussion: Activity selection Homework: Nishimoto Machine Tool Company (1) 3

SESSION 5 January 11 Secondary activities- importance for product costing accuracy Cost allocation issues- dual rates Reciprocal method, direct method Data issues Activity Based Budgeting James A. Brimson and John Antos, Driving Value Using Activity-Based Budgeting; chapter 8: Creating an Activity Budget with Features. (This will not be discussed in class. But you must read this as it gives a good example for the ABC approach.) ABC- assessment, generalizability, limitations Project discussion- secondary activities selection, cost pool determination Suggested problems: Chapter 7; 14, 15, 23, 29 Read: Chapter 8; 15 Homework: Submit Classic Pen Case B-Company (2) SESSION 6 January 13 Case: Fly-Rite Helicopters (Problem 7-31 in text, Read the solution given in solutions manual) Life Cycle Management Non value added activities, costs Standards, ideal activity levels, costs Activity efficiency analysis relationship to variance analysis Limitations of variance analysis for control and evaluation Signal value and interdependencies Continuous improvement Suggested problems: Chapter 9: 11, 14, 22 Chapter 10: 7, 8, 18. Homework: Submit Kanthal Case SESSIONS 7, 8 January 16 Project presentation- preliminary Quality concepts Identification of non value added activities and costs Quality management Quality concepts Quality cost trade-off Quality efficiency curve Quality Strategies and Program Implementation Quality Improvement Program Reporting 4

K. R. Balachandran and Bin Srinidhi, "Strategic Positioning and Cost Management along Various Quality Dimensions" Suggested problems: Chapter 11; pages 430-447, 11-8, 20, 28 Income statements revisited Project presentation - preliminary Unused capacity cost management Generalized income statement Segment reporting Incremental decisions Suggested problems: Chapter 15: 3, 6, 18 Chapter 16: 24. Chapter 17: 5, 10. Homework: Neptune Corporation (3) SESSION 9 January 18 Project presentation-preliminary Residual income Decentralization Investment centers Performance measurements Return on investment Residual income Case 1: Reichard Machinen Homework: Cool Corporation (4) SESSION 10 January 20 Project presentation- preliminary Transfer pricing concepts Transfer pricing conflicts and resolution Illustration of approaches Suggested problems: Chapter 13; 11, 14, 15, 19. Case 2: Tashtego Further discussions on performance measurement and balanced score cards. Homework: Parker Company (5) SESSIONS 11, 12 January 23 TEST Project Presentations Conclusions Homework: Kimer, Inc. (6) 5