We Place People First

We Place People First Recruitment, Staffing & Workforce Solutions throughout Central England. weareworkforce.co.uk

WE ARE WORKFORCE With our fantastic people, cutting-edge technology and extensive branch network, we are big enough to really deliver while local enough to truly care.

CONTENTS About Workforce 2 Working With Employers 4 Finding Workers 6 Workforce Solutions 8 Recruitment Campaigns 12 Temporary Staffing 16 Permanent Recruitment 18 Our Sectors 20 1

ABOUT WORKFORCE We are an award-winning recruitment, staffing and Workforce Solutions specialist with branches throughout Central England. From SMEs to PLCs, we support employers of all sizes by providing the people they need to help their business succeed and grow. A BRIEF HISTORY 30M growth plans 2017/18 8 branches Throughout Central England 6 Dedicated Sector Teams Founded in 2003, Workforce is now has 8 recruitment branches, with over 100 staff and is one of the leading recruitment firms in the West Midlands. Every year we provide thousands of excellent, productive workers to over 700 local businesses from SMEs to PLCs covering a wide spectrum of roles from manual handling right up to C-Suite level. Our teams of Recruiters, Resourcers and More than 21,000 job applications processed every year EST. 2003 In the top 6,500 1% of recruitment workers payrolled agenciesin 2016 In the top 1% of recruitment agencies Relationship Managers pride themselves on their expert knowledge and understanding of the local job market and their specialist Industry sectors; with many of our staff joining us directly from the sectors they now recruit into. A trusted partner and employer, in 2016 we were placed within the UK s top 45 fastest growing, dynamic companies within the Sunday Times Fast Track 100 and ranked number 31 in the UK s best small employers to work for also by the Sunday Times. 2

OUR BRANCH NETWORK WORKS BETTER 8 local branches. One winning team. Our focus on delivery means our entire network, not just your local branch, is working for you. We think you ll find the way our branches work together to support each other s local employers is a really refreshing change. WE ARE open Sats COLLABORATIVE NOT COMPETITIVE Teamwork is at the heart of Workforce. Our local branches work together to find the best candidates, and deploy them regionally to wherever you need them most. WE ARE OPEN ON SATURDAYS We are the only agency in the region to open our branches on Saturdays, when demand requires. It s all part of doing everything we can to engage with more candidates. RECRUITMENT CENTRE LOCATIONS BIRMINGHAM COVENTRY DUDLEY KIDDERMINSTER REDDITCH RUGBY SOLIHULL WORCESTER OUR CLIENTS INCLUDE 3

WORKING WITH EMPLOYERS We seek to build a mutually rewarding partnership with employers built upon understanding their unique requirements and providing an oustanding service in an individual and proactive way. Put simply, it s all about trust. WORKFORCE ALWAYS FITS Trust is at the very heart of everything we do. And we aim to build trust with our customers through our unique values; we are Friendly, Innovative, Transparent and Supportive at all times. To us, these values are not just so much corporate fluff they re the secret of our success. And the bedrock upon which we re able to provide employers with a service that is second to none. Whatever the size or nature of your businesses, it s because of our values that Workforce always FITS with you. Honesty, integrity and an open-book policy to all contracts. 24/7 Dedicated Support and Account Management on hand, as well as PAYE & NI administration if required. Market-leading Compliance processes. We guarantee: NO illegal workers on your premises. 4

VALUES THAT DELIVER RESULTS 1100 98% 98% 10K+ APPLICATIONS PROCESSED WEEKLY AVERAGE FULFILMENT RATE CANDIDATE SATISFACTION CANDIDATES IN OUR DATABASE PACE & EFFICIENCY GUARANTEED We provide dedicated services 24/7 and can take ownership of every detail within the recruitment cycle - meaning we are geared to meet the staffing needs of any organisation with jobs going live within minutes of registration. Apprenticeships Customer Portal Websites Attracting Candidates elearning Job Matching Payroll & Finance settings settings Candidate Management MI Reporting Candidate Care Client KPI Reports TUPE Account Management Screening & Vetting Enhanced Inductions Right-to-work ID Our Recruitment services are underpinned by our cutting-edge internal IT systems; fully integrated with our Jobs Websites and recruitment apps to provide the fastest and most efficient service. Our approach allows clients to concentrate on running their businesses - leaving us to take care of detailed skills assessments, briefing workers, co-ordinating induction programmes and even monitoring performance. 5

settings settings FINDING WORKERS In an ever tightening labour market Workforce is a step ahead of your staffing challenges. We continuously innovate and invest to ensure we reach further and engage with more people than ever before. We are anticipating the challenges you ll face tomorrow, to deliver for you today. QUICK MARKET CONTEXT 4.3% 82% 6>2 75% UK Unemployment is at the lowest it has been for more than 40 years! Employers that are planning to hire more staff in the next three months. The average number of people applying for vacancies has fallen from 6 to 2. Candidates who are passive, meaning they are not actively looking for work. OUR STRATEGY FOR FINDING WORKERS Apprenticeships Customer Portal Websites Attracting Candidates elearning Job Matching Payroll & Finance Candidate Management MI Reporting Candidate Care Client KPI Reports TUPE Account Management Screening & Vetting Enhanced Inductions Right-to-work ID ORGANISATION & PROCESSES Centralised Group Services team frees up our Recruiters & Resourcers to focus 100% of their time on what they do best finding and recruiting people! IT SYSTEMS & TECHNOLOGY Class-leading jobs websites & apps fully integrated with our state-of-the-art IT systems means our candidate and employer data is up-to-the-minute and always right at our fingertips. BRANCH NETWORK Our growing branch network of Recruitment Centres means we re local to more communities than ever to find and deploy people across the wider region. 6

ENGAGING WITH CANDIDATES WEBSITES SOCIAL MEDIA DATABASE PASSIVE CANDIDATES RECRUITMENT CENTRES JOB BOARDS REFERRALS WEBSITES Optimised for mobile devices. Our 6 specialist, sector specific websites had over 128,000 visitors in 2016. We excel at PPC (Pay Per Click) and SEO (Search Engine Optimisation) to stay right at the top of Google! SOCIAL MEDIA An average reach of 38,000/month on social media. DATABASE Over 10,000 live candidates and 290,000 skill matched passive candidates on our database. RECRUITMENT CENTRES Well invested high street recruitment centres, 35% of candidates come from branch walk-ins. JOB BOARDS We invest in a wide range of online Job Sites. Over 7500 candidates come from job boards. REFERRALS 28% of our candidates are referred to us by #workhappy Candidates! 6 SPECIALIST JOBS WEBSITES IN-BRANCH RECRUITMENT EVENTS 7

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WORKFORCE SOLUTIONS With over a thousand dedicated, reliable people in our managed workforce, we not only provide you with flexible staffing solutions but can significantly boost productivity too. 9

WORKFORCE SOLUTIONS Our managed Workforce Solutions encompass a whole host of our temporary staffing services, and features a dedicated account management team. Our experts can be on-site at your workplace, fully immersed into your team to ensure you get the most from your flexible workforce. FAST, FLEXIBLE, CAPABLE, COMPLIANT & COST EFFECTIVE We can deploy our people We are able to flex We can take care of any Market-leading 100% at the drop of a hat in any your workforce to suit induction or specialist compliance with DTI, numbers and in many roles your changing needs, training your workers need, GLA, The Home Office from a single individual even on a daily basis. ensuring everybody is ready and AWR regulation. And to teams of hundreds. to hit the ground running. in-house payroll that is second to none. HIGHER PRODUCTIVITY = COST SAVINGS As a Master Vendor / Sole Supplier we focus on delivering cost efficiencies and exceptional value for money by proactively managing individual productivity. 5-10% productivity increase We set individual Flexing the workforce Our first-class track record per head, with the productivity goals for delivers cost savings for delivers an average staffing equivalent cost saving. each and every worker. every shift. fulfilment rate of 98% 10

CONTRACT MANAGEMENT Just some of the features of our Managed Workforce Solutions: Dedicated Contract Managers & Contract Consultants. Any KPI measures agreed appropriate. Local workers constantly sourced to ensure availability. Electronic timesheets and invoicing. Dedicated Payroll Administration and Invoice Control. Tried and tested change management and TUPE experience. Active role in staff planning to ensure forward visibility. On-site surgeries held weekly to aid staff retention. Temporary staff appraisals and reviews conducted. Monthly pay and benefits analysis of the local market. Accredited trainers engaged by Workforce are available. Management of staff attendance and holidays. No Umbrella Schemes In-house Pay & Bill 11

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RECRUITMENT CAMPAIGNS Reach, engage, recruit, onboard and induct large numbers of new staff quickly and cost effectively. 13

RECRUITMENT CAMPAIGNS Our Recruitment Campaigns are ideal for employers that want to recruit in large numbers but struggle to engage efficiently with their target audience or reach the market s best candidates. FAST, ENGAGING, COMPLIANT, COST-EFFECTIVE The benefits of outsourcing your recruitment are clear and proven. Faster, more successful recruitment of quality workers who can hit the ground running. All with significant cost savings. REDUCE COSTS by paying only for results The advertising and HR costs of recruiting in large numbers can soon escalate far beyond expectations. We ensure you make the most of your budget by agreeing costs upfront. And because you pay only for results, it s in both our interests that we hit your recruitment targets on time, every time REACH the right people in the right way WEBSITES SOCIAL MEDIA DATABASE PASSIVE CANDIDATES RECRUITMENT CENTRES The employment market has never been as tight. We continuously innovate and invest in our specialist jobs websites, social media, jobs boards and branch network to ensure we reach further and connect with more people than ever before. JOB BOARDS REFERRALS In addition to our growing database of over 10,000 candidates, our branches work together as one team to find the best people and deploy them across the region wherever employers need them most. 14

ENGAGE people by standing out from the crowd. Advertising jobs isn t difficult. Truly engaging with the right candidates is something else altogether. We create dynamic, attention grabbing campaigns that people notice, like and share. We leverage social media, our websites and branches to make your vacancies really hit home. Then we follow through with an exceptional Candidate Experience that bolsters your own employer brand right from the start. RECRUIT faster and with more certainty. Customer Portal Apprenticeships elearning Payroll & Finance Websites Attracting Candidates Job Matching settings settings Candidate Management HR bottlenecks are the classic barrier to cost effective recruitment. Our systems, processes and experts are set up to sift, assess, shortlist, and verify huge numbers of applications every day. MI Reporting Client KPI Reports Account Management Enhanced Inductions Screening & Vetting Right-to-work ID TUPE Candidate Care We make sure you get the people you need at the pace you need them. What s more our ID and Right To Work checks mean we can 100% guarantee you have no illegal workers at your premises. ONBOARD swiftly, smoothly, seamlessly. Our onboarding systems and processes make everything a breeze for all parties and hugely reduces the likelihood of any non starters. Together, we ll define the onboarding process that works best for you, saving you time and effort and making sure everything is in place for your new employees on day one. INDUCT your new employees for a flying start. All workplaces are different with their own unique requirements and ways of doing things. We have huge experience in providing enhanced inductions that bring your new employees up to speed fast. What s more we can also combine specialised training, unique to your business needs, to ensure that your new starts can hit the ground running straight away. 15

TEMPORARY STAFFING Temporary staffing remains the fastest and one of the most efficient ways, for employers to fulfil short term needs to meet customer orders. FLEXIBLE & COST EFFECTIVE Through our cost effective, flexible, temporary staffing service, we are able to flex your workforce in rapid response to demand. Since 2003, Workforce has built an enviable reputation for providing the highest standard of service at all times, regardless of the pressures involved. At any one time, Workforce has in excess of 2000 registered temporary staff out to work across the region. We can usually deploy exactly the people you need within just a few hours of you first contacting us. High quality, experienced, trained and reliable workers. We screen, vet, ID and induct all new starters. 24/7 Support & Account Management on hand, as well as PAYE, NI & Compliance administration if required. 16

EXPERT & EXPERIENCED Our teams of Recruiters, Resourcers and Account Managers pride themselves on their expert knowledge and understanding of the local job market and their specialist Industry sectors. In fact many of our staff joined us directly from the sectors they now recruit into. Many of our temporary staff have been with Workforce for many years. For these highly experienced people, who bring a wide range of expertise to employers, being a Career Temp is a considered and preferred lifestyle choice. 360º IT SYSTEMS Payroll & Finance elearning Customer Portal Apprenticeships Websites Attracting Candidates Job Matching settings settings Candidate Management Our Recruitment Services are underpinned by our cutting-edge internal IT systems; fully integrated with our Jobs Websites and recruitment apps to provide the fastest and most efficient service. MI Reporting Client KPI Reports TUPE Candidate Care And, of course, it s all right at the finger-tips of our fantastic teams of Account Managers, Recruiters and Resourcers. Account Management Enhanced Inductions Right-to-work ID Screening & Vetting 17

PERMANENT RECRUITMENT Search, Retained and Contingency recruitment dedicated to recruiting first-class candidates at all levels right up to senior management and C-Suite. EXPERT, PROFESSIONAL, PRO-ACTIVE, PROVEN Our transparent, professional, and highly personalised approach is trusted by SMEs and PLCs alike. We are fully aware that superb candidate engagement is the key to fulfilling your expectations and needs. That s why our Permanent Recruitment services are delivered by the highly experienced consultants in our specialist Workforce Professional division. Seasoned professionals with minimum 10 years experience often recruited from the industry they now recruit into. Industry sector specialists who are happy to provide advice on market conditions, expectations and candidate availability. We truly understand that attitude and culture fit are as important as skills and experience in finding the best people for your business. Straightforward, transparent pricing for an expert, value-added service without having to worry about expensive fees. 18

FINANCE MARKETING LOGISTICS MANUFACTURING FOOD MANUFACTURING Our success in placing high quality candidates is due to the enduring value of trust and continuity that can only be delivered by true partnerships with our clients. Jobs : Fill CVs : Interviews Interviews : Offers EXCLUSIVE 1:1 5:4 3:1 CONTINGENT 4:1 3:2 4:1 Our extensive network and candidate base allows us to engage with excellent people that employers would not be able to connect with. We extensively market all roles through a variety of targeted online and social media channels, as well as our own database. 19

OUR SECTOR SPECIALISMS Workforce is built around the needs of local Employers. Our specialist divisions each have a dedicated teamof Recruiters, Resourcers and Relationship Managers highly experienced in, and often recruited from, your sector. DEDICATED SECTORS SET FOR THE FUTURE Workforce is structured to compliment the industry sectors that are predominant in our region to best serve the current and future needs of local and regional employers. 2.4 MILLION HS2 900m investment Logistics hub of the Key region for the UK s 2.4 Million new jobs will in the West Midlands UK connecting people manufacturing boom. be created by 2030. region. with goods. 5% GVA GROSS VALUE ADDED Higher than the 20,000 New Businesses by 2030 rest of the UK Key statistics from the West Midlands Combined Authority Strategic Economic Plan 2030 20

FOOD PRODUCTION & MANUFACTURING LOGISTICS & WAREHOUSING DRIVING OFFICE & COMMERCIAL MANUFACTURING PUBLIC SECTOR 21

WE PLACE PEOPLE FIRST Recruitment, Staffing & Workforce Solutions throughout Central England. CONTACT US info@weareworkforce.co.uk 01527 509000 Dunscombe House 4 William Street Redditch B97 4AJ OUR JOBS WEBSITES logisticsworkforce.co.uk manufacturingworkforce.co.uk foodworkforce.co.uk officeworkforce.co.uk drivingworkforce.co.uk wfprofessional.co.uk weareworkforce.co.uk