CODE of CONDUCT Setting the Standard safety collaborate honesty VALUES respect be proactive be responsible This Code of Condct Belongs to:
FRONT COVER IMAGE Snshine Coast Branch - Febrary 2017
Contents Message from the CEO 3 A Vision Reqires Vales 4 Introdcing Setting the Standard 5 Safety 6 Collaboration 8 Be Proactive 9 Be Responsible 10 Respect 12 Honesty 14 Rles of Engagement 16 Smmary Principles 17 Check Point 18 Glossary 19 Code of Condct HYNE TIMBER 1
collaborate honesty VALUES be responsible be proactive respect safety 2 HYNE TIMBER Code of Condct
Message from the CEO I am pleased to provide yo with yor copy of the Hyne Timber Code of Condct, Setting the Standard which otlines the company Vales and how yo can live these Vales. Whether yo are in manfactring, sales and distribtion or one of the many spport areas, a contractor or apprentice, we work as a team towards the Hyne Timber Vision: Secre a strategic position of long term sstainability and be the spply partner of first choice for or cstomers. The sccess of Hyne Timber today is a reslt of the people and their contribtion since the company s establishment in 1882. Throghot all those years and still today, it is expected that everyone strives towards the company Vision, making sond decisions and operating in accordance with the Hyne Timber Vales. Thank yo for yor ongoing spport and I look forward to working with each and every one of yo as we live or Vales while actively contribting to the sstainable ftre of Hyne Timber. Jon Kleinschmidt PICTURED LEFT: Aerial Photo of Tan Mill, 2015 Code of Condct HYNE TIMBER 3
A Vision Reqires Vales HYNE TIMBER VISION Secre a strategic position of long term sstainability and be the spply partner of first choice for or cstomers. VALUES SAFETY Everyone is responsible for safety, all injries and incidents can be prevented, and it is or tmost priority that everyone arrives and goes home safely. COLLABORATION We vale sharing information and knowledge, we inclde and engage or people, and we work as a team to continosly improve or bsiness. BE PROACTIVE We take the initiative, we think and plan ahead, we lead the change and continosly strive to improve both individally and as a bsiness. BE RESPONSIBLE We own or actions and decisions, we follow throgh on commitments, we learn from or mistakes and we lead by example. RESPECT We treat others corteosly as we wold like to be treated, we welcome diversity and we vale or people. HONESTY We manage by data and fact, we are trthfl and we honor or word. 4 HYNE TIMBER Code of Condct
Introdcing Setting the Standard This Code of Condct sets the standard for appropriate behavior and expectations reqired of all employees to meet the Vales which are essential in the accomplishment of the Hyne Timber Vision. As a vales-driven company, Hyne Timber goes beyond simply complying with the minimm standards of personal condct. Or goal is to make every decision and every action an achievement to be prod of. Setting the Standard is exactly that, the Hyne Timber Standard, providing gidance and principles for working at Hyne. It is very important that yo read this Standard, nderstand it and live it as part of yor agreement to work for and represent Hyne Timber. It applies to all visitors, employees, contractors, sbcontractors, apprentices, trainees, work experience stdents and volnteers, whether working fll time or part time, or on a casal basis. It extends to otside of working hors where workers identify themselves or are identified as Hyne Timber employees sch as on social media or wearing Hyne Timber branded clothing in pblic, and those representing Hyne Timber at events. Setting the Standard is complemented by a site of company policies and procedres and it is yor responsibility to be familiar with these. While the contents of this docment simply reinforce what we already do, it shold be clarified that these standards are not negotiable, they apply to all of s and they are there for yor gidance as well as compliance. ZOEY SUTHERS, Senior Credit Officer - Maryborogh Breaches of the Code of Condct, Setting the Standard or failing to report known breaches, may reslt in disciplinary action p to and inclding dismissal. To help gide decision making, Setting the Standard is directly aligned to the six Hyne Timber Vales: SAFETY COLLABORATION BE PROACTIVE BE RESPONSIBLE RESPECT HONESTY Code of Condct HYNE TIMBER 5
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SAFETY Hyne Timber is committed to the safety of all workers, visitors and the commnity. Everyone shold arrive at a Hyne Timber site safely, operate safely, look ot for one another and be sre of a safe retrn home. Safety comes first. Do not engage in any behavior that may pt yorselves or others in danger. 1. 2. Everyone is responsible for safety. 3. Observe all workplace health and safety reqirements and stop work practices being ndertaken which yo believe are, or may be nsafe, then take appropriate action. 4. Report any sitation that is, nearly was or is likely to be a health or safety hazard. 5. Smoking is permitted in the legally allocated, designated smoking areas only. Hyne Timber spports employees to stop smoking. 6. Be free from the inflence of illegal drgs and alcohol and in a condition fit for work. All Hyne Timber workplaces are illegal drg and alcohol free zones at all times. Hyne Timber reserves the right to test all employees. 7. Disclose the prescribed se of drgs if docmented, potential side effects may affect yor ability to perform yor dties safely. 8. All visitors attending Hyne Timber sites are reqired to ndertake a site indction. 9. Or cstomers and key stakeholders may exercise different standards of safety at their own premises. Hyne Timber workers need to report any concerns they have when attending non Hyne Timber premises which are, or may be sbstandard in terms of safety and likewise, learn from safe practices experienced. 10. Hyne Timber facilities and resorces mst be only sed for their proper prpose, be treated with de care and be maintained appropriately, inclding the se of Hyne Timber vehicles. Examples of Living the Hyne Timber Safety Vale: a. Safety FIRST. Before starting a task; STOP, THINK abot the reqired actions, likely conseqences, any abnormal circmstances and decide/docment the SAFE process. b. Always prioritise safety over rgency or convenience. c. Stop yor team mate ndertaking an nsafe act. d. Raise safety concerns in yor Mini Bsiness Board meeting and other forms. e. Attend and work free from the inflence of illegal drgs, and/or alcohol. f. Partake in interactive and highly visible safety walks. Recognise/reward safe practices; take action on any nsafe practices. g. Follow correct isolation procedres and only remove yor own isolation tag/lock. h. Wear correct, well maintained personal protective eqipment as reqired. i. All workers shold lead by example and pt safety first every time. 11. The possession of firearms, weapons or ammnition is strictly prohibited by any person operating at or sing Hyne Timber property. The possession of explosives is strictly prohibited except for exceptional operational necessity in accordance with state and federal training, qalifications, safety and legislative reqirements. 12. Ensre all Hyne Timber commnity involvements and engagements are in accordance with health and safety reqirements and this Code of Condct. PICTURED LEFT: KEN DAVEY, Greenmill Manager - Tan Code of Condct HYNE TIMBER 7
COLLABORATION At Hyne Timber, we work as a team by collaborating appropriately, ensring decisions are well informed. The role of manfactring, sales, distribtion or spport can be diverse and specialised while all working towards the same goal in accordance with Bsiness Excellence. 1. Encorage participation and facilitate engagement while actively listening. 2. Utilise effective, timely and open commnication channels or ensre the facilitation of private discssion opportnities where appropriate. 3. Cold a decision or action affect others? If yes, then consider who and what collaboration is reqired. 4. Actively seek diversity in collaborative activities sch as considering a variety of personal attribtes, experience and skills. 5. Hyne Timber has always and will always spport the commnities in which we operate. Collaboration and spport of initiatives to frther develop local commnities is encoraged in accordance with policy and governance reqirements. Examples of Living the Hyne Timber Collaboration Vale: a. Invite others to engage in discssion when the matter directly relates to them. b. Use Bsiness Excellence tools to plan effectively and gather feedback. c. Consider the impact of yor actions on others and conslt effectively. d. Cold other areas help solve yor problem? Has it been solved before? Collaborate, work together as one team. e. Be open abot problems and isses. Invite others to assist. PICTURED: From Left to Right Peter Friend (Toll), Kelvin Staib and William Mathews, both Forklift Operators, Sid Davey, Despatch and Warehose Manager and Simon Hannan (Toll) - Tmbarmba 8 HYNE TIMBER Code of Condct
BE PROACTIVE Achieving continos improvement and maintaining an advanced position in the Astralian timber indstry relies on innovation, initiative, identifying ftre trends and technologies while having the corage to bring forward new ideas for discssion sch as throgh the Bsiness Excellence Boards. 1. Identify learnings, gaps and implement development opportnities for yorself and yor colleages. 2. Identify improvements to Hyne Timber s systems while complying with policies and procedres to ensre optimal effectiveness, efficiency and responsibility. 3. Identify problems and consider/action soltions in accordance with Bsiness Excellence problem solving processes and approval reqirements. 4. Initiate commnity spport and involvement in accordance with policies and procedres. Examples of Living the Hyne Timber Be Proactive Vale: a. Provide clear directions and expectations. b. Follow safe work procedres, company policy and rles. c. Take Corrective Action Reqests to the area to explain the problem. Invite them to yor area to see the isse firsthand: work together as one team. d. Constrctively engage in company improvements/ initiatives. e. Don t accept sbstandard conditions or practices. Raise isses and fix problems. f. Fixed a problem? Share yor learnings with the rest of the company. g. What can be done to make yor work more efficient? Ask to condct safe trials. PICTURED ABOVE: THE GLULAM TEAM at their Bsiness Excellence Gradation 2015 Code of Condct HYNE TIMBER 9
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BE RESPONSIBLE While operational responsibilities and role descriptions will vary, this Code of Condct applies to everyone. It is yor responsibility to nderstand and live by the Hyne Timer Vales. 1. Be responsible for yor actions as well as inactions in order to learn and develop. 2. Attend work pnctally ensring yo are appropriately presented. 3. Do not condone behavior which breaches this Code of Condct and ensre breaches are reported. 4. Comply with the law inclding legal administrative and reporting reqirements. 5. Inform Hman Resorces if yo are convicted of a criminal offence dring yor period of employment at Hyne Timber. 6. Make decisions based on data and fact. 7. The responsible and moderate consmption of alcohol may be permitted at social fnctions or award ceremonies for example, which aren t held at a Hyne Timber site. 8. Always cooperate with internal bsiness practice investigations. 9. Hyne Timber is an eqal opportnity employer, prioritising individal merit and bsiness reqirements in its recritment processes. All employees involved in this process shold carry ot this dty with complete integrity, fairness and free from discrimination and/or conflict of interest. 10. Be responsible for yor technology se. All employees shold ensre that they do not engage in behavior on social media that breaches the Code of Condct and/or any information technology policy or gidelines, or that may otherwise bring Hyne Timber into disrepte. 11. Maintain the excellent reptation of Hyne Timber - delighting or cstomers with qality and delivery is everyone s responsibility. 12. Every Hyne Timber employee is responsible for their property, eqipment and work spaces inclding the proper and appropriate se in accordance with policies and procedres and applying the Hyne Timber Vales. 13. Every Hyne Timber employee is responsible for their behavior otside of work hors. Employees shold not engage in behavior otside of work hors that may reflect adversely on Hyne Timber, adversely affect Hyne Timber s interests, or adversely affect the performance of yor position. 14. Everyone is responsible for their condct and engagement within the commnities in which we operate, applying the Hyne Timber Vales. 15. Undertake de diligence on commnity grops prior to agreeing to spporting initiatives to ensre they align with the Hyne Timber Vales. 16. Assess work practices and planned works for any impact they may have on the commnity inclding the environment and ensre correct athority, consltation and commnication has occrred. Examples of Living the Hyne Timber Be Responsible Vale: a. Lead by example in everything yo do. b. Admit to falts, learn from them and take responsibility. It s safe to be honest. c. Seek opportnity for improvement in everything yo do. d. Accept responsibility for yor work and seek soltions to problems. e. Look after clothing and eqipment issed to yo. Yo are responsible for it. f. Base decisions on data and fact. PICTURED LEFT: JUDY KELSO Load Aditor - Tmbarmba Code of Condct HYNE TIMBER 11
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RESPECT Hyne Timber is bilt on the respectfl treatment of individals. All individals deserve to be treated respectflly and corteosly and treat others the same way. 1. Commnicate respectflly and corteosly regardless of whether yo are at a Hyne Timber site, representing Hyne Timber or otherwise. 2. Respectfl commnication applies to all interaction regardless of whether it is formal or informal, written, verbal, email, telephone or other commnication medim. 3. Hyne Timber encorages open and transparent commnication. Covert recordings (adio or video) in the workplace can seriosly ndermine the trst we need in each other and is not consistent with Hyne Timber Vales. 4. Hyne Timber welcomes and encorages diversity and eqal opportnity and does not tolerate harassment or bllying. 5. Recognise and vale yor own and other people s ideas, knowledge and experience. 6. The possession of pornography or otherwise disrespectfl material is strictly prohibited by any person operating on or sing Hyne Timber property. Examples of Living the Hyne Timber Respect Vale: a. Commnicate respectflly to one another and abot one another. Actively listen and engage, respect others opinion and advice. b. Action reasonable workplace reqests from spervisors in a timely manner. c. Display empathy, identify with people and promote cltral diversity in the workplace. d. Respect all people, property, assets and the environment. 7. All employees have a right to raise concerns with regards to bsiness practice withot fear of retaliation. Retaliation is not in accordance with the Hyne Timber Vales. 8. Privacy and confidentiality entitlements mst be considered both by Hyne Timber as the employer, and all workers. The right to privacy of personal information mst be respected and in accordance with the Privacy Act. 9. Property owned by Hyne Timber shold be treated with respect. 10. Personal property of individals is the responsibility of those individals. Use of and/or possession of yor and/or others personal property is sbject to the Hyne Timber Vales in accordance with this Code of Condct. PICTURED LEFT: JASON CALDOW, Cstomer and Technical Spport Manager - Snshine Coast and PETER HYNE, General Manager, Cstomers. Code of Condct HYNE TIMBER 13
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HONESTY Honesty and integrity is everyone s responsibility in order to earn the trst and respect of others. We speak the trth and honor or word. We mst be honest with orselves, honest with each other, and honest in identifying problems in order to ensre a sstainable ftre for Hyne Timber. 1. Work constrctively by being honest and impartial in the provision of advice, the preparation of reports and recommendations. 2. Be trthfl when dealing with other individals and expect honesty in retrn. 3. Do yo have, or cold yo be perceived to have a conflict of interest? Then disclose it so it can be managed honestly and transparently. 4. If yo are nsre as to whether yor behavior or proposed behavior is in accordance with this Code of Condct, then seek advice. 5. If yo are aware of frad or corrption, or any other dishonest bsiness practices, yo are reqired to report this immediately. 6. Employees mst not seek or solicit gifts, benefits or hospitality in connection with their work. Offers and/or acceptance of gifts, benefits and hospitality mst be reported to yor spervisor. 7. Official permission mst be soght prior to sing Hyne Timber property for personal se. Examples of Living the Hyne Timber Honesty Vale: a. Be honest abot what is actally achievable. b. Engage in open discssion regarding personal performance and workplace reporting. c. Always disclose personal interests if yo have a potential conflict. If in dobt, disclose it anyway. d. Give credit for good work to those who have done it, both when they are present and when they aren t. e. Complete attendance reports, time sheets and other forms accrately and honestly. f. Take ownership of yor work, acknowledge opportnity. Code of Condct HYNE TIMBER 15
The Hyne Timber Rles of Engagement When engaging as a grop, the Hyne Timber Rles of Engagement apply as follows: We will display the Hyne Timber Vales - SAFETY COLLABORATION BE PROACTIVE BE RESPONSIBLE RESPECT HONESTY We will appoint a Chairperson, Mintes taker and Vales Gatekeeper for each meeting; We shall isse an agenda; We will each take responsibility for calling behavior by simply saying, Umbrella ; Mobile phones off nless agreed with meeting Chairperson; We will aim to directly answer any qestions first time; We will encorage participation; We will be pnctal; One person speaks at a time; No personal attacks; We will give feedback and praise in a timely manner; Both positive and constrctive feedback is important (the 4:1 rle); We will confront the isse sing the 1, 2, 3 principle: 1 Go direct 2 Go to the Manager 3 Don t tell others Silence is Consent: We will have the corage (be brave) to contribte to the discssion / debate; We will spport the decisions we make; We will not walk ot of the room and moan. 16 HYNE TIMBER Code of Condct
Smmary Principles a Live by the Hyne Timber Vales. a Treat colleages, cstomers, key stakeholders and commnity members with cortesy and respect. a Do yor job in a safe, responsible and effective manner. a Uphold the principles of eqal opportnity. a Maintain a work place free from discrimination, harassment and bllying. a Be honest. a Obey the law. a Respect and safegard the property of Hyne Timber, colleages, contractors, cstomers, key stakeholders and members of the commnity. a Maintain confidentiality of intellectal property, individal privacy and commercial in confidence arrangements. a Perform yor dties to the best of yor ability, valing skills, experience and knowledge of others. a Ensre there is no conflict of interest with yor dties at Hyne Timber, maintaining integrity and governance. Code of Condct HYNE TIMBER 17
Check Point If yo are confronted with a sitation or are considering behavior and are nsre of its appropriateness, ask yorself these for qestions: Is this behavior in accordance with the Hyne Timber Vales? Wold this be okay if it made the media? Is this behavior in line with or health and safety reqirements? Wold I be comfortable telling my family or colleages abot this? If yo answered No to any of these qestions, yo may be confronting a sitation or considering behavior which is in breach of this Code of Condct. 18 HYNE TIMBER Code of Condct
Glossary Conflict of Interest is a sitation in which a worker s position within the company or financial or other considerations or interests have the potential to affect, or cold be perceived to affect their jdgement, objectivity or independence. Procedres detail how we do it step by step gide to achieving the minimm Company reqirements for ndertaking a specific bsiness fnction, activity or process. Often written as a spport docment to obligations nder a Company Principle or Company Policy. Consltant is a worker on the basis of an agreement between Hyne Timber and the conslting company. The consltant provides specialist services not sally performed by an employee on a fll time basis. Work is for a defined period of time, facilitated by the conslting company for or on behalf of Hyne Timber. Property Privacy incldes all property, facilities, materials, eqipment, financial resorces, hman resorces, intellectal property and commercial-in-confidence details. is the ability of an individal or grop to keep their lives and personal affairs ot of the pblic view, or to control the flow of information abot themselves. Contractor is an individal, company or other legal entity that carries ot work or performs services for Hyne Timber nder a contract for service. This incldes sb-contractors. Record is the stored information in any form or on any media, created or received and maintained by Hyne Timber as complete and accrate evidence of bsiness decisions, activities and transactions. Illegal Drgs Inappropriate Material Intellectal Property incldes drgs which are schedled according to legislation and prescription drgs which are held withot a valid prescription. incldes pornographic or sexally explicit or exploitative images or text; materials promoting violence, hatred or terrorism or the intolerance of others, and any material that is obscene, absive or offensive. is a creation of the mind, intellect or bsiness data which has potential commercial vale and may have a right to protection nder law relating to copyright, patents and trademarks. Intellectal property conceived, researched and/or developed by Hyne Timber workers as part of their role is the property of Hyne Timber. Policies are or obligations as an employer and employee - commnicates specific minimm expectations and responsibilities of its people on a compliance matter and often incldes tangible criteria for what compliance looks like. Stakeholders Worker are persons or grops who are affected by or can affect the otcome of Hyne Timber decisions and projects. This may also inclde those who are interested in the otcome. Stakeholders can be individals, interest grops, government agencies or corporate organisations. incldes all employees, contractors, sbcontractors, apprentices and trainees, work experience stdents and volnteers performing work for Hyne Timber. Workers who have the responsibility of other Workers reporting to their position sch as leading hands, co-ordinators, spervisors, managers, senior managers, CEO etc. A Worker incldes those who are identified, or identify themselves as Hyne Timber employees otside of working hors sch as on social media, attending fnctions, wearing Hyne Timber branded clothing. Principles otline or intent as a Company - provides overarching high level statements of or core Company principles, intent and Governance responsibilities. Code of Condct HYNE TIMBER 19
PICTURED: From top, clockwise, Scott Flohr, Melanie Castelli, Charmaine Caves, Alyse Caves, Peter Hall and John McDonald - Snshine Coast safety collaborate honesty VALUES respect be proactive be responsible 20 HYNE TIMBER Code of Condct
Usefl Contacts Maryborogh Office Reception 07 4121 1211 Commnications Manager 07 5456 9992 Employee Assistance Program 1300 360 364 Hman Resorces 07 4121 1221 Workplace Health, Safety and Environment Manager 07 4121 1217
Intellectal Property Rights & Confidentiality This docment and the information it contains are confidential to Hyne Timber. No part of this docment or the information contained within it may be (a) sed for any prpose other than that stated within this docment by the recipient; or (b) reprodced, transmitted or translated in any form or by any means, electronic, mechanical, manal, optical or otherwise, withot prior written permission of Hyne Timber. Printed by Powerprint, Northgate, Qeensland 4013 First Pblished Febrary 2015. Reprinted with Amendments Jne 2016. Reprinted with Amendments March 2017.