Enhancing Profits by Improving Access to Skilled Workers

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Enhancing Profits by Improving Access to Skilled Workers Host: Richland County Development Corporation May 14, 2015 Michael Baker Manager - Strategic Planning & Innovation Deb Waldrop Manager - Workforce Development Division

Workforce Development IS Economic Development 2

Main Missions of Workforce System Keep Illinois competitive in the global economy Maintain a workforce with skills for jobs of today and tomorrow Provide pathways to self-sufficiency for unskilled workers 3

Economic/Workforce Development Keep IL Competitive Expand Career Opportunities Jobseekers Work-Ready Reduce Skill Gaps Employer Demand Driven Reduce Barriers to Employment 4

Immediate Need Finding the Balance Employers Employers Individuals Job Seekers Existing Sectors & Occupations Emerging Sectors & Occupations 5

Workforce Innovation & Opportunity Act A Multi-Level National Workforce Program Federal Workforce Innovation & Opportunity Act, Regulations State State Policy US Dept. of Labor/ Employment Training Administration (DOL) Illinois Workforce Investment Board Local Local Policy DCEO Office of E&T 22 Local Workforce Investment Boards (LWIB) 22 Local Workforce Investment Areas (LWIA) 6

Illinois Workforce Investment Board Priority Sectors 7

Local Workforce Areas Contact information at www.illinoisworknet.com 8

EMPLOYERS & ECONOMIC DEVELOPMENT LEADERS 1. Are you satisfied with the quality & quantity of job applicants? 2. Do you track the cost of replacing workers or filling new positions? 3. Do your workers have all the skills they need? 4. What key competencies do you need in your workers? 5. What industry recognized credentials do you know & value? 6. What is the source of your good applicants? 7. What is the quality of graduates from regional training providers? 8. How responsive are regional training providers? 9. Are your hiring requirements for each position in line with what you really need? 10. How far ahead can you predict when you will need more workers? 11. Have you considered the benefits of growing your own talent via internships?

Workforce System vs. Workforce System Employers WIA/WIOA IWIB-DCEO LWIBs-LWIAs Skill Training Career Exp. Supportive IDES Labor Mkt Info Unemployment Reemployment Business Services Workforce Development IDHS Rehab Services TANF K-12 & Higher Education Adult Ed Technical Ed Public/Private Trainers & Community Based Orgs 10

WIA/WIOA State & Local Workforce System Career Exploration Illinois worknet.com WIA/WIOA Job Readiness Resume Interviewing Supportive Services IWIB-DCEO LWIBs-LWIAs Childcare Transportation Uniforms Tools Skill Upgrades via Public- Private Training Soft Skills 11

RECENT EMPLOYER TESTIMONIALS Working with LWIA 23 for OJT was a huge benefit for not only Hella, but also for the three employees we hired full time. Living in a small community can be a disadvantage when it comes to finding employment opportunities. By using this service, we were able to fill job openings in which technical skills are a requirement. I especially want to thank the staff at LWIA 23. They made this an easy process and I truly enjoy working with these ladies. Becky L. Traub HR Generalist Hella Corporate Center USA, Inc. Flora Working with our local workforce office has helped make implementing the OJT program an easy part of our everyday hiring process. It s something that our managers have embraced and is truly a wonderful program Not only because of the benefits we as a company receive that s just a small part of it; but primarily because of the extra support and incentives our new hires have to guide them through their transition back into the workforce. It benefits everyone involved & has been a smooth process for us. Leah Bolander HUB Recruiter Patterson Technology Center Effingham

OLD NEW Key Strategies New Federal Workforce Innovation & Opportunity Act (WIOA) PUSH Model PULL Model Train to capacity Curricula might align with demand competencies Tied to academic calendar No credit for prior skills 1-Size-Fits-All Approach Very little work-based learning Train to employer demand Employer-approved competencies Flexible start times Right Skills/Timing/Quantity Lean Principles Acknowledge prior skills No 1-Size-Fits-All Work-based learning required 13

Client Workflow Contextual Mfg. Bridge GED (if needed) Career Exploration Soft Skills Personalized Training Plan Skill Gap Analysis MSSC Safety Credential Skill Development Technical Skills w/ Industry Credentials Internship Permanent Employment OJT 14

Industry Recognized Stackable Credentials & Embedded Employer-Level Soft Skills National Institute of Metalworking Skills Nationally portable Mfg. Skills Standards Council American Welding Society American Production & Inventory Control Society ------------------------------- Arrive on time Attendance NIMS AWS Provide known skill sets Reduces uncertainty of technical qualifications Attitude MSSC CPT/CLT APICS

Key Services to Employers Training Incumbent Workers Skill Upgrades Lean/ISO Certification Industry Credentials WIA Clients Customized Training On-the-Job Training Internship Linking Employers to Job Seekers Pre-screening candidates Testing Referral 16

Flexible Training Models for WIOA Eligible* Paid by Program or Employer May include academic credit May be combined with classroom training Try Before Buy/Earn & Learn Internship Work-Based Employer hires with known skill gap 50-75% wage reimbursement while worker is in OJT On-the-Job Work-Based WIOA eligibility not required Upskill current workers At least 10% employer match May include registered apprenticeship Incumbent Worker * Work-Based Employer specific Employer hires completers Employer match at least 50% May include a work-based component Customized 17 Remedial reading & math Contextualized for industry Prep for training or entry level jobs Bridge Voucher to training provider for person to attend class Tuition, Fees & Books Class-Size Enough Bundled ITAs to create a new class May be off regular academic schedule Reg. apprenticeship Individual Training Account /Classroom

Work-Based Learning: Internships Employers Try Before Buy Assess soft skills & trainability Value-added work Reduce uncertainty & hiring risk ROI impacts profit 18 Jobseekers Learn & Earn Boosts ability to stay in training Gain value-added experience Opportunity to assess & improve soft skills Can coordinate with IDES staff to preserve benefits

Work-Based Learning: On-the-Job LWIA or Grantee prepares a personalized skill gap analysis for the position they are entering Employer & LWIA Devise Training Plan Description of the method of training and how it will be delivered Estimated number of hours for each skill Job description Start and completion dates Method of supervision provided and who is responsible Employers hire then train Wage reimbursements 50-75% while in OJT 19

Work-Based Learning: Incumbent Worker Employer Benefits - ROI Upgrade the skills of current workers Proprietary training OK Cross-Training Improve productivity Expand into new lines of business (BPI) Provide upward mobility Retain key employees Reduce uncertainty & hiring risk Increased profit Easy way to engage with workforce system 20

Employer Demand-Driven Pull Model Ongoing employer involvement CRITICAL or the system will revert to making its best guess Employers must invest in the solution and provide: a. WHO - Occupations b. WHAT - Skills/Competencies c. WHERE - Location d. WHEN - Timing e. HOW MANY - Quantity f. Work-Based Learning Placements 21 Just Fix It!

How to Invest in Your Future a. Continue the conversation b. Keep the state and local workforce staff informed c. Provide input into upcoming regional strategic planning d. Consider how WIOA can help you improve your productivity and product quality via skill upgrades e. Become a member of the local workforce board 22

Where To Get Help LOCAL WORKFORCE AREA 23 Kevin Pierce WIOA Services Representative 217-238-8224 kpierce69849@lakeland.cc.il.us DCEO General inquiries on all programs Trisha Vitale Southeastern Region Manager Office of Regional Economic Development 309-264-1064 Trisha.Vitale@illinois.gov DCEO Office of Employment & Training Michael Baker Deb Waldrop 217-558-6423 618-993-7227 Michael.Baker@illinois.gov Deb.Waldrop@illinois.gov Visit www.illinoisworknet.com