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C O N S U M E R D U R A B L E S www.ibef.org

The Indian Consumer Durables Industry can be segmented into 3 Key Groups Consumer Durables White Goods Refrigerators Washing Machines Air Conditioners Speakers and Audio Equipments

The Indian Consumer Durables Industry can be segmented into 3 Key Groups Consumer Durables Kitchen Appliances/Brown Goods Mixers Grinders Microwave Ovens Iron Electric Fans Cooking Range Chimneys

The Indian Consumer Durables Industry can be segmented into 3 Key Groups Consumer Durables Consumer Electronics Mobile Phones Televisions MP3 Players DVD Players VCD Players

Several key trends are driving growth in the sector Income growth and availability of financing Disposable income levels are rising and consumer financing has become easier Increased affordability of products Advanced technology and increasing competition are narrowing the price gap and the once expensive appliances are becoming cheaper Increasing share of organised retail Urban and rural markets are growing at the annual rates of 7% 10% and 25%, respectively, with organised retail expected to garnera 10% share by 2010 from a mere 3% share at present

Several key trends are driving growth in the sector Entry of heavyweight retail players is increasing competition Competitive evolution of organised retail due to the entry of heavyweight players like Croma, E Zone and Reliance Digital is stimulating the demand through exposure to experiences Increasing appreciation of the Rupee Raw materials constituting almost 75% of the costs are mostly imported and will now be cheaper

Consumer Durables is one of the fastest growing industries in India Industry sales were US$ 4.5 billion in value, in 2006-07 and more than 7 million units in volume terms Key Consumer Durables - Share by Volume (%) 34% 30% 5% 18% 13% Colour TVs Refrigerators Air Conditioners Washing M/Cs Others

Consumer Durables is one of the fastest growing industries in India A strong growth is expected across all key segments Projected Growth Rates Colour TVs 25-30% Refrigerators 18-22% Washing Machines 15-20% Air Conditioners 32-35% Others (including VCDs 35-40% and DVDs)

Overall, the sector is a dynamic one, with significant growth opportunities HIGH MEDIUM LOW Threat of New Entrants Most current players are global players New entrants will need to invest in Brand, Technology and Distribution

Overall, the sector is a dynamic one, with significant growth opportunities Supplier Power Indigenous supply base limited - most raw materials are imported Competitive Rivalry Number of well established players, with new players entering Good technological capability Many untapped potential markets

Overall, the sector is a dynamic one, with significant growth opportunities Customer Power Multitude of brands across price points - wide variety of choice for customers Threat of Substitutes Unbranded products and cheaper imports could enter the market

Some of the attractive areas for investment include High End Colour TVs Plasma display panels and liquid crystal display TVs have registered an average growth of more than 250% in 2006-07 and the trend is expected to continue Split Air-conditioners Split ACs have been growing at a much faster rate than window ACs - Growth of 97% in 2006-07 as compared to a 32% growth of window ACs

Some of the attractive areas for investment include Mobile Phones Production is expected to grow at a compound annual growth rate (CAGR) of 28.3% from 31 million units in 2006 to 107 million units in 2011 Low mobile penetration and favourable government policies are driving mobile phone Original Equipment Manufacturers (OEMs) to set up manufacturing facilities in India Distribution and Retail With the rural and semi-urban markets creating opportunity and an almost sedentary urban market, the need to have a strong distribution network is crucial for the companies to remain price competitive

Attractive States for Investment Key parameters used for determining attractiveness of states: Incentives for manufacturing sector Consolidation of factors, including skilled workforce Proximity to demand centres Proximity to ports for raw material imports Maharashtra, Uttar Pradesh and Tamil Nadu are attractive locations for investment in manufacturing consumer durables.

Several global players are well established in the Consumer Durables sector in India, with competition from strong Indian players Some of the key players in the sector in India include: Samsung Philips LG Whirlpool Nokia Sony

A successful MNC in India Sample case Situation Mobile phone landscape in 1995 was one open business opportunity for all the players to capture and succeed Nokia s Key Strategy Being focused and ahead of the curve Invested in each vertical of the handset ecosystem manufacturing, distribution and design R&D Parent company is always ready to invest more in India

A successful MNC in India Case Study Key Success Factors Strong Distribution Network India has some 95,000 outlets that sell mobile phones with a conservative estimate of 50,000 of them selling only Nokia Manufacturing Edge Nokia has several R&D centres and labs in India including a $150 million handset manufacturing facility in Chennai set up in 2005 The Mother Brand Whether it is N series or the E series, the key focus is the Mother Brand Nokia

A successful MNC in India Case Study Key Success Factors Local Products Custom-made mobiles for Indian conditions: Nokia 1100, having a torch built into a mobile phone helps in a country with frequent power cuts - distinct and tangible benefit Such examples highlight the Key Success Factors to succeed in the Indian market

Success in the industry would depend on addressing key factors Market Positioning and Branding Addressing key customer requirements that act as demand drivers by proactive marketing and establishing strong brand association Product Technology Providing technologies that benefit the customer through - low power consumption, low service requirement, low cost of operation, etc.

Success in the industry would depend on addressing key factors Distribution and Service Network From saturated urban regions to low penetration rural areas and tier II/III towns, distribution network and brand recognition will continue to play more significant roles Attractive Locations With raw materials forming a significant chunk of costs, production facilities located near ports to import cheaper raw materials could provide an advantage

Profiles of Key Indian Consumer Durables Players Bluestar Largest central air conditioning company with a network of 23 offices, 4 modern manufacturing facilities and around 2,000 employees Established leadership in the field of commercial refrigeration equipment ranging from water coolers to cold storages The company plans to increase its production capacity by setting up a new manufacturing plant at Thane and enhance its product range, which includes developing special purpose products and comfort applications

Profiles of Key Indian Consumer Durables Players MIRC Electronics Commands strong brand equity among consumers, largely owing to the success of its Onida brand Finest design has made the company a leading player in the electronics and entertainment business today Planning to set up a manufacturing plant in Uttaranchal for manufacturing various consumer electronic products

Profiles of Key Indian Consumer Durables Players Voltas Offers engineering solutions in areas such as heating, ventilation and air conditioning, refrigeration, electro-mechanical projects, textile machinery, machine tools, mining and construction equipment, materials handling, water management, building management systems, indoor air quality and chemicals Operations have been organiaed into 4 independent business specific clusters: air conditioning and refrigeration, unitary products, engineering products and international operations Tied up with RBS Home Appliances Ltd for the use of 640 service centres that Voltas has across the country for after sales services

Profiles of Key Indian Consumer Durables Players Videocon Market leader of consumer electronics and home appliances in India - manufactures home appliances such as refrigerators, microwave ovens, compressors, ACs and washing machines Planning to acquire Daewoo s consumer electronic businesses worldwide to bring LCD TVs, Plasma TVs and components into its fold and also helps in having a consuming partner for the recently acquired Thomson s picture tube business

Profiles of Key Indian Consumer Durables Players Bajaj Electricals Engaged in marketing of various consumer household and industrial goods Manufactures erection and commissioning of transmission line towers, telecom towers, mobile telecom towers and wind energy towers Planning to outsource manufacturing of gas appliances and water dispensers, which will be marketed under its own brand Planning to introduce inverters and 2 new lines of business

DISCLAIMER This presentation has been prepared jointly by the India Brand Equity Foundation ( IBEF ) and KPMG Advisory Services Private Limited ( Author ). All rights reserved. All copyright in this presentation and related works is owned by IBEF and the Authors. The same may not be reproduced, wholly or in part in any material form (including photocopying or storing it in any medium by electronic means and whether or not transiently or incidentally to some other use of this presentation), modified or in any manner communicated to any third party except with the written approval of IBEF. This presentation is for information purposes only. While due care has been taken during the compilation of this presentation to ensure that the information is accurate to the best of the Author s and IBEF s knowledge and belief, the content is not to be construed in any manner whatsoever as a substitute for professional advice. The Author and IBEF neither recommend or endorse any specific products or services that may have been mentioned in this presentation and nor do they assume any liability or responsibility for the outcome of decisions taken as a result of any reliance placed in this presentation. Neither the Author nor IBEF shall be liable for any direct or indirect damages that may arise due to any act or omission on the part of the user due to any reliance placed or guidance taken from any portion of this presentation. www.ibef.org