SOFTWARE TECHNOLOGY PARKS OF INDIA

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SOFTWARE TECHNOLOGY PARKS OF INDIA Block DP, Plot-5/1, Sector-V, Salt Lake, Kolkata 700091 www.kol.stpi.in QUOTATION CALL FOR LAST MILE LOCAL LOOP CONECTIVITY ON OPTICAL FIBER CABLE BETWEEN STPI-KOLKATA AND BOPT. Ref. No. STPI/KOL/PUR-13/2015/QTN-73 Date: 15.07.2015 Software Technology Parks of India, Kolkata, invites sealed quotations from reputed Fiber optic Local Loop vendors to provide last mile fiber local loop connectivity between STPI-KOLKATA and BOPT. The interested vendor may submit the tender documents Ref. No. STPI-KOL/PUR-13/2015/QTN-73 Dated: 15.07.2015, containing eligibility criterion, terms and conditions, scope-of-work & commercial quote, etc duly filled with sign & seal on each page. The last date of submission of quotation is 24/07/2015 on or before 10.00 AM and bids will be opened on the same day at 10.30 AM. STPI reserves the rights to cancel the bid are any part thereof at any time without assigning any reason thereof. Manjit Nayak Addl. Director & Officer-In-Charge STPI-Kolkata Page 1 of 6

BASIC DETAILS 1. Enquiry No. and date Ref:-STPI/KOL/PUR-13/2015/QTN-73 Date: 15/07/2015 2. Scope of Work Last mile local loop connectivity on fiber optic cable between STPI-Kolkata and BOPT 3. Correspondence address Additional Director, Software Technology Parks of India, Plot 5/1, Block DP, Sector-V, Salt Lake, Kolkata-700091, West Bengal. 4. Telephone Tel:- 033 2367 3598 / 3798 Fax:- 033 2367 3597 5. Validity of bids 90 Days from the date of submission 6. Last date for submission of BID 24 th July 2015 on or before 10:00 AM 7. Date & Time of the Bid opening 24 th July 2015 on 10:30 AM GENERAL TERMS & CONDITIONS 1. Quotations must be submitted in a single sealed cover at our Office. The words LAST MILE LOCAL LOOP CONNECTIVITY should be clearly written on the top of this cover. 2. Bids received in any other form or after due date shall be rejected. 3. Authorized person of the bidder shall sign, stamp and submit all pages of the bid document, supplementary documents, data sheet and any other document provided in support. 4. Quotations will be opened on the scheduled date, where bidders may present or send their authorized representatives. 5. In case the day of opening of Quotation is declared as holiday the opening shall be held on the next working day at the same time. 6. STPI may extend the last date of submission of quotation or opening date as it deem required for any administrative reasons. 7. Bidders are advised to visit the office and see for themselves the locations where the services required to be delivered. 8. Bidders should write down the details of bidding party in Annexure-I and price details commercial quote as Annexure-II only. Bidders should provide their E-mail Id compulsorily. 9. Existing STPI empanelled vendors for last mile local loop connectivity need not to submit all the relevant supporting documents for eligibility and Annexure-I, they need to submit only price quote as per Annexure-II. 10. If any of the conditions of Bid are not fulfilled, such Bid/Bids will be summarily rejected outright and objections raised in this regards will not be entertained. 11. STPI reserves the right to choose, accept or reject any or all requests / offers. STPI will not be responsible for any postal losses or delays in submission of documents. The Bid documents are non-transferable. 12. The rate quoted by the bidder shall be final and no increase in rate shall be allowed under any circumstances. 13. In the event of violation of any terms and conditions given above, it would be construed, as a breach of contract and STPI will be entitled to terminate the agreement without any compensation. 14. Evaluation criteria: Commercial quote as per in Annexure-II of only eligible bidders will be evaluated. Page 2 of 6

ELIGIBILITY CONDITION 1. The bidder should be a registered firm or have trade License on the respective field. (Documentary evidence must be submitted with bids). 2. The Bidder shall have necessary registration certificate for Service Tax and PAN Card as necessary (Copies of the same shall be furnished as proof). 3. The Bidder should have Minimum 3 yrs of work experience in this field. (Copy of the same shall be furnished as proof). 4. The bidder shall have a fully functional office/service center at Kolkata. SCOPE OF WORK 1. The selected vendor has to implement and ensure a reliable physical connectivity on Optical fiber cable (Only) between STPI-Kolkata and BOPT. End A Software Technology Parks of India, Block-DP, Plot-5/1, Sector-V, Salt Lake, Kolkata-700091 End B Board of Practical Training (BOPT), BOPT(ER), Block-EA, Sector-I, Salt Lake City, Kolkata-700 064 Approx. Distance between End A and End B - 5 k.m. The equipments provided for delivery of last mile service should be capable to extend the bandwidth throughput from E1 to multiple of E1s. Type of Interface required : v.35/fast Ethernet 2. The activity has to complete by the vendor within 10 days from the date of issuance of work order. 3. The vendor has to submit the detailed network diagram of last mile connectivity between STPI and BOPT. 4. The operation and annual maintenance of the last mile connectivity shall be carried out by the vendor itself. 5. The operation and annual maintenance of the last mile connectivity shall include but not be limited to the following : 24x7 helpdesk support to STPI Escalation matrix chart Submission of monthly performance report to STPI 6. The items like OFC media, cable, jack, patch cord, power adaptors and any other materials as required for completion of the end to end connectivity between STPI & BOPT shall be supplied by the vendor itself and must be new and of good quality. 7. The vendor should have backup spare in proper ratio to maintain the consistent availability of connectivity. 8. All the equipment used in Last mile connectivity should have all the necessary document and manuals to operate and help guidance. 9. PAYMENT TERMS: The invoice has to be raised by the vendor on successful delivery of Services on a Quarterly basis. Payment shall be made within 15 days from the date of receiving the invoice & monthly performance reports for the quarter from the vendor, after deducting the applicable penalties (mentioned in the clause 5 of Contractual terms and conditions). Page 3 of 6

CONTRACTUAL TERMS AND CONDITIONS 1. The selected vendor shall not further sub-contract whole or part of the assignment to any third party without the prior written permission of STPI-Kolkata. 2. The party must complete the job within stipulated time frame as in work order, failing to deliver the service within the mentioned period, the Empanelled vendor will be treated as non-responsive for this requirement 3. The items to be supplied shall be new of good quality and as per the standard specifications. 4. Replacement/repairing of the faulty items during the annual maintenance period will be done by the vendor itself at its own cost. 5. Table-A: Service Levels & Financial Credits Service Parameter Monthly Service Level Compliance 99.5% Financial Credits/ Penalty No credit / No penalty < 99.5% & 98.5% penalty 1% of Annual Recurring Charges (ARC) Link Availability < 98.5 % & 97.5% penalty 2% of ARC < 97.5 % & 96.5% penalty 3% of ARC < 96.5% & 95.5 % penalty 4% of ARC Less than 95.5% STPI may terminate the service or to charge a penalty 10% of ARC 6. The service level in % (which will be calculated on monthly basis) refers to availability of service provided by vendor right from CPE (BOPT End) router to the router/switch port of STPI Kolkata. Failure at any segment of Last mile connecting STPI s customer s router/switch to STPI router/switch is the responsibility of vendor. 7. The local loop work order shall be valid for minimum 1 year; however it may be extended up to further 2 yrs on yearly basis depending upon STPI requirement and on performance of service. 8. Any dispute arises shall be settled within the Jurisdiction of KOLKATA only. Page 4 of 6

DETAILS OF BIDDING PARTY Annexure-I 1. Name of the Bidding Party : 2. Full postal address for correspondence : Phone No : Fax No : Email Id (Compulsory) : Website URL : 3. Full postal address of nearest service center : Phone No : Fax No : Email Id : Website URL : 4. Registration no /Trade License no. : 5. Date of Incorporation : 6. Name, designation and address of : Authorized signatory 7. Name of Directors(s)/Partners : a) (Separate sheets may be attached : b) If required) 8. PAN card no. : 9. Service Tax Registration no. : Note: Copies of relevant certificates must be submitted for the proof of all the above statements. Page 5 of 6

Annexure-II COMMERCIAL QUOTE Optical fiber last mile local loop connectivity between STPI-Kolkata and BOPT One Time Installation Charges (if any) Annual Recurring Local loop Charges (Including servicing & maintenance) Applicable Taxes @ % Total = Rupees ( Only) (Signature of the Authorized Signatory with date ) Name : Designation: Seal : Page 6 of 6