SRM UNIVERSITY DEPARTMENT OF COMPUTER SCIENCE AND ENGINEERING COURSE PLAN

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SRM UNIVERSITY DEPARTMENT OF COMPUTER SCIENCE AND ENGINEERING COURSE PLAN Course Code : Course Title : Decision Support Systems-SECTION-A,B,C,D Semester : IV YEAR / VIII SEMESTER Course Time : January--May 2016 Location :S.R.M.Tech Park XII Floor/LAB Faculty Details: Sec Name Office Office Hour Mail id A Dr..B. AMUTHA Tech Park Monday to Friday Amutha.b@ktr.srmuniv.ac.in Prerequisite Objectives : : Decision Support Systems- To study and analyze 1. DSS and its Characteristics 2. Decision Makers and styles 3. Decision processes and its modeling 4. Executive Information System 5. Perspective of DSS and Implementation of DSS Day 1 2 3 4 5 6 7 8 Day1 Day2 Day3 Day4 Day5 Assessment Details Cycle Test I : 10Marks Surprise Test I : 5Marks Cycle Test II : 10Marks Model Exam 20 Marks Attendance : 5 Marks

Test Schedule S.No. DATE TEST TOPICS DURATION 1 Cycle Test - I Unit I & II 2 periods 2 Cycle Test - II Unit III & IV 2 periods 3 Model Exam All 5 units 3 Hrs Outcomes Students who have successfully completed this course will have full understanding of Decision support system, Group support system, leadership skills, Expert systems and adopting problem solving techniques in an organization. Detailed Session Plan UNIT 1 INTRODUCTION 9 Hours Introduction : DSS definition- characteristics- History of DSS- Components of DSS- Data and Model Management-DSS knowledge base- user interfaces- DSS user- categories and classes of DSS s- Decision and Decision Makers : Decision Makers- Decision styles- Decision effectiveness- Hardness of Decisions Sessi Time Teaching on Topics to be covered Ref No. (min) Method Introduction : DSS definition- 1 50 1,2 PPT characteristics Testing Method Group discussion 2 History of DSS- Components of DSS 50 1,2 BB 3 Data and Model Management- 4 DSS knowledge base- user interfaces / / 5 DSS user- categories and classes of DSS s / 6 Decision and Decision Makers 7 Decision Makers- Decision styles- 8 Decision effectiveness 9 Hardness of Decisions,, /

UNIT-II DECISION MAKING 9 Hours Typology of Decisions: Decision theory- Rational Decision Making- Bounded Rationality-Process of choice Cognitive processes-heuristics in Decision Making- Effectiveness and efficiency- Decisions in the Organization: Understanding the Organization- Organization culture- power and politics- organization Decision making 10 Typology of Decisions 50 1,2 PPT Discussion Decision theory- Rational Decision Illustration by Making 11 50 1,2 BB examples 12 Bounded Rationality-Process of choice 50 1 PPT Test 13 Cognitive processes-heuristics in Decision Making 14 Effectiveness and efficiency 15 - Decisions in the Organization: 16 Understanding the Organization 17,18 Organization culture- power and politics organization Decision making UNIT- III Problem solving, surprise test Problem solving, surprise test DECISION PROCESSES 9 Hours Modeling Decision Processes: Problem definition and its structure decision models- types of probability and its forecasting techniques- sensitivity analysis- Group Decision Support : Group Decision making- the problem with groups- concepts and definition of MDM technology MDM activities- virtual workplace-executive Information system(eis):history of EIS-characteristics of executives- EIS components-making EIS work- future of executive Decision making and EIS. 19 Modeling Decision Processes: Problem definition and its structure 20 21 decision models- types of probability and its forecasting techniques- 50 1,2 BB sensitivity analysis- Group Decision Support 22 23 24 Group Decision making- the problem with groups Surprise Test - concepts and definition of MDM technology 50 1 PPT MDM activities- virtual workplace- Executive Information 25 system(eis):history of EIS 26 characteristics of executives- EIS Test components-making EIS work-- future 27 of executive Decision making and EIS Test

UNIT-IV UNIT 4 SYSTEM PERSPECTIVE OF DSS 9 Perspective of DSS: System DSS in the context of information system- Information quality issues in DSS design- DSS information system architecture- role of Internet in DSS development and use- Designing and Building DSS: Strategies of DSS Analysis and Design- DSS Developer-tools for DSS development- DSS user Interface Issues 28 Knowledge representation 29 Production based system 28 Perspective of DSS: System 29 DSS in the context of information system 50 1 PPT 30 Information quality issues in DSS design- 31 DSS information system architecture, Surprise test, 32 role of Internet in DSS development and use Surprise test 33 Designing and Building DSS: 34 Strategies of DSS 35,36 Analysis and Design DSS Developer-tools for DSS development- DSS user Interface Issues 50 1 PPT Surprise test

UNIT-V IMPLEMENTATION OF DSS 9 Hours Implementing DSS : DSS Implementation- Patterns of Implementation- System Evaluation-Importance of Integration-Creativity Decision making: Definition of creativity- occurrence of creativity- creative problem solving techniquesintroduction to intelligent DSS (AI, Expert system and Knowledge based systems) DSS in the 21stcentury-future of DSS, EIS and DSS technologies 37 Implementing DSS : DSS Implementation- Patterns of Implementation- 38 System Evaluation-Importance of Integration-Creativity Decision making 50 1 PPT 39 Definition of creativity- occurrence of creativity- - 40 creative problem solving techniques Surprise test introduction to intelligent DSS (AI, Expert 41 system and Knowledge based systems) 50 1 PPT 42 DSS in the 21stcentury 43 future of DSS 44 future of EIS 45 future of DSS and other Technologies BB Black Board PPT Power Point TEXT BOOK: George M.Marakas, "Decision Support Systems ",2ndEdition, Pearson Education, 2005. REFERENCE BOOK: Efraim Turban, Jay E.Aronson, Ting-Peng Liang, "Decision Support Systems and Intelligent Systems" 7 th Edition, Pearson Education,2006. ONLINE REFERENCES http://en.wikipedia.org/wiki/decision_support_system http://www.uky.edu/businesseconomics/dssakba/bkpg1.htm http://dssresources.com/history/dsshistory.html DATE: 19/02/16 B.AMUTHA