Read During Your Shop! Reorder Instructions Reorder Form End of Shop Checklist Final Tally Form 888-577-2824 www.penguinpatch.com/sponsor Page 1
Visit your sponsor page! WWW.PENGUINPATCH.COM/SPONSOR Login with your Customer Number and Password (found on the manilla folder in the Open First Box) Our sponsor we ite offers a variety of tools to make running your shop You can download: Sponsor Handbook Quick Start Guide Parent Reminder Letter Spanish Letters Price Cards Reorder Instructions You can also: Place reorders Track shipments Use the Online Cash Register Calculate Your Bill 888-577-2824 www.penguinpatch.com/sponsor Page 2
Penguin pointers! What is the fastest way to place my reorder? Place reorders online at www.penguinpatch.com/sponsor. Once complete, you will receive confirmation. Cannot access internet? No Problem! You can also reorder by fax or phone. See page 4. Reorders placed online go directly to the warehouse! When will I receive my reorder? If you placed your reorders by 1 PM, you will receive your reorder the next business day. Late reorders may not be processed that day. Reorders are delivered at the time UPS normally delivers to your school. We Ship Standard Overnight at no cost to you. Check the sponsor website for tracking. WIll I receive everything I request? You are participating in one of the most popular programs available to schools across the nation. Students and parents love our merchandise and prices! With that in mind, as much as we try to keep every item in stock, we cannot predict the popularity of all items. We receive new merchandise daily. You may receive new and exciting items that you did not receive in your original shipment. Our goal is to make your job easy and to offer the latest and greatest gifts at the best possible prices. In order to do this, it s important that you do NOT pre-sell items. How many items should I reorder? Popular items vary from class to class and from morning to afternoon. We want to send you the items that the students are buying. Place a reorder for items that are sold out or super popular. We don t want to ship you items that you will just have to pack up and send back at the end of the shop. We want every part of the Holiday Shop to be easy on you and the volunteers. If you need a large reorder, then call one of our friendly representatives at 1-888-577-2824 for immediate assistance. You may need more than you think you do, so we help figure out the best way to take care of you immediately! REMIND THE PARENTS ABOUT THE BEST PART OF THE GIFT. Ask your child how they selected the special present. You re sure to hear a story to last a lifetime! 888-577-2824 www.penguinpatch.com/sponsor Page 3
Reorder Form! For fastest service, place your reorder online at www.penguinpatch.com/sponsor If f ing: Please complete form below for items that are sold out or super popular. Tell us the quantity in packages OR pieces, below. Orders must be received in our office by 1:00 PM to ship overnight. Fax the completed Reorder to our office at 817-380-6125 or toll-free 1-877-306-4320. You will receive an email confirmation after we process your fax. If you do not receive a confirmation email, please call our office at 1-888-577-2824 to ensure we have received your reorder. School Name: School Phone: ( ) Address: City State Zip Contact Name: Cell Phone: ( ) School Code: Date Item # Pkgs Pieces Description Item # Pkgs Pieces Description We receive new and exciting gifts daily which may be in your reorder. We want to make sure that every student is able to find the perfect gift! 888-577-2824 www.penguinpatch.com/sponsor Page 4
End of Shop Checklist! You re almost done with this year s shop! Regardless of what your kiddos may have gotten for you, don t forget to enjoy the light in their eyes as they learn the true value of the Holiday Shop... the joy of giving! Calculate your invoice SEND CHECK VIA US MAIL. Please DO NOT put the check in the box of unsold merchandise. See Page 6 for details. Penguin Patch Holiday Shop P.O. Box 77197 Ft. Worth, TX 76177 Pack up unsold gi s and le over supplies into as few b es as p sible As a special thank you for helping us stay organized, we will add 500 Loyalty Points for repacking neatly! Repack small items by using left over bags. (Example: put all rings in one bag, etc.). Include all unused supplies (Parent letters, Envelopes, flyers, plastic bags etc.) Write your school name and school code on all b es returned Use the UPS shipping labels provided Affix the labels on your boxes and give to your school s regular UPS driver. The day your shop closes let your school secretary know the boxes are ready to be picked up by UPS. UPS visits most schools every day. Discard any unused shipping labels. Discard broken items It is not necessary to return broken or damaged items. Pack your b es like this! (get 500 Bonus Loyalty Points!) Not this. P.S. Should you need more labels, contact us at 888-577-2824. We will request them from UPS. However, the labels will be emailed from Quantum Express. Our system will continue to generate a letter to you if you have not returned our merchandise. If you have nothing to return please let us know!! If UPS does not normally come to your school, please let us know so we can make other arrangements for you. 888-577-2824 www.penguinpatch.com/sponsor Page 5
CalculateYour Bill Online! It is easy to calculate online: Login at www.penguinpatch.com/sponsor to calculate the amount due. Or, give us a call and we will lend a hand. You can reach us at 1-888-577-2824. Perks of our No Counting Inventory Honor System You never have to count merchandise. Ever! We do not send out invoices. If an invoice is required, please contact our office as soon as possible at 1-888-577-2824 Remember: Print 2 copies of your final bill calculations from our website. One for your records and one to mail with your check to us. SEND CHECK VIA US MAIL (address below) Please DO NOT put the check in the box of unsold merchandise. Enclose your final bill calculations page. *Please Note: If the check is not postmarked within 3 business days, you may be subject to a finance charge. Re-sign now to receive our best bonus: You will receive a 5% invoice discount on NEXT year s Penguin Patch Holiday Shop and 1,000 loyalty points when you sign up by January 31st!! Login to www.penguinpatch.com/sponsor Click Sign Up Now, and use promotional code CFRNEXTYEAR. Thank you for including our little shop as part of your school year! You and your volunteers have done great sharing the joy of giving with your students. The Penguin Patch team works hard to make sure you have fun and engaging gifts for students to give, but we never lose sight of the most important part... it truly is the thought that counts! Penguin Patch Holiday Shop P.O. Box 77197 Ft. Worth, TX 76177 We sincerely appreciate your business and love to provide Penguin Perks! 888-577-2824 www.penguinpatch.com/sponsor Page 6