Pillsbury & UtiliPoint AMI/MDM Webinar. Jon Brock, Utilipoint Michael Murphy, Pillsbury. September 17, 2008

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Pillsbury & UtiliPoint AMI/MDM Webinar Jon Brock, Utilipoint Michael Murphy, Pillsbury September 17, 2008 0 SmartGrid Technologies

Presenting Today Jon Brock Jon Brock is the President and COO of Utilipoint. He manages UtiliPoint's day-to-day operations and utility-it/strategic intelligence practice. Jon's expertise includes utility business design, business plan development and review, metering, outsourcing, benchmarking, business process optimization, and information technology infrastructure design and deployment. His previous work history includes experience at SCIENTECH, Central and South West, Public Service Company of Oklahoma, and Amerada Hess. Michael Murphy Michael Murphy is a partner in Pillsbury's Global Sourcing group. He concentrates on complex technology transactions and business process outsourcing projects for clients in the public and private sectors. Michael s transactional experience spans traditional outsourcing, joint ventures, strategic alliances and mission critical system licensing transactions. In recent years Michael has advised major utilities in several major smart grid procurement initiatives. 1 SmartGrid Technologies

Agenda What is the current state of the smart grid industry and the available technologies? What are the strategic challenges in selecting technologies and planning for deployment? What special factors arise in the technology acquisition and contracting process? Please use the chat room feature on your desktop to ask questions during the presentation. Please send your questions to the Host and Presenter only they will be able to see them. We will address all questions at the end of the presentation. 2 SmartGrid Technologies

How Did We Get Here? 3 SmartGrid Technologies

Industry Trends Regulatory Bliss 10-year planning Regulatory Recovery was the Name of the Game Biggest Concern was EMFs from transmission lines Retail Craze Utilities search for the killer app CRM a must Shift from account or meter centric to customer-centric Must serve 10 million customers or you will not survive Back-to-the-Basics Utilities re-trench by selling off non-core assets Realize that they are one of the most asset-intensive industries in the world Focus on operational excellence as opposed to marketing excellence Innovation Utilities beginning to focus on innovation and business transformation to optimize business, customer service, and operational processes in the industry Energy Prices Soar Environmental concerns reduces the number of new power plants Foreign oil dependencies get worse North American legislative acts provide incentives for Smart Metering to reduce consumption 4 SmartGrid Technologies

SmartGrid Encompasses Multiple Technologies and Use Cases Potential Use Cases Customer Service Field Service Operations Asset Management Generation T&D Finance & Accounting Rates & Pricing Marketing 5 SmartGrid Technologies

Minimum Smart Grid Requirements Meter Reading 12345 Manual Meter Read EMS DSM Events Clock Sync. DMS OMS Event Network Monitoring Distribution Automation Fault Indicators Transformer Monitoring Phase Monitoring CIS IVR Substation Financial Sys. OMS Feeder Data Billing Service Orders GIS SCADA Mobile Sys. Feeder Data Portal Rates & Tariffs Settlement Analysis Distribution Service Bus HR Dist. Analysis & Design Local Area Network 6 SmartGrid Technologies

Smart Grid with HAN (no AMI) 7 SmartGrid Technologies

AMI Components of Smart Grid Read On Demand Direct Load Control Distributed Generation Automated Load Response Outage Detection Outage Restore Remote Connect Remote Disconnect Smart Meter HAN Energy Mgmt. Register Read Interval Data Power Quality Theft Detect Events Alarms Pre-Pay Load Limiting Load Shedding Batch Data Read Request Smart Metering/AMI Components AMI Collectors AMI Network AMI Collectors AMI Collectors Provisioning Request External Messaging Substation Communication Servers Communication AMI Servers AMI Communication Servers AMI Distribution Service Bus Batch Meter Mgmt. Sys. MDM Near Real Time Web Portals PQ/PF Voltage Events Operations Service Bus SCADA GIS MDM Events Service Orders Mobile Sys. Real Time Data Event Management & Response IVR CIS CRM DR Func Billing Workforce/ HR Rates & Tariffs Read On Demand Mobile Event SOA Enterprise Service Bus 8 SmartGrid Technologies

Fully Integrated Smart Grid with AMI, HAN, DR 9 SmartGrid Technologies

Focus of Additional Functional Development Ranking* For areas of the Smart Grid that your utility would like to invest in, which of the following areas is your utility seeking additional product options? (Q3-08 Unreleased Survey of 41 Utilities in Americas & EMEA) Total Driver 1 Devices on the Customer Side of the Meter 11 Driver 2 Other 8 Driver 3 Advanced Metering Endpoint 5 Driver 4 Communications backbone for Smart Grid 4 Driver 4 Current State of the Grid distribution system 4 * Ordered by Rank 0f Very Important Component Other Rankings: All the Above 4; Economic Sensors 1; Already implement Smart Grid components on a large scale - 1.

Technology Acquisition - Challenges Smart Grid technologies pose some special challenges for the acquisition process: Evolving technologies evaluating products that are under development and often built to suit Compliance with specifications unproven products Locking in specifications while industry standards, protocols and features are evolving Performance characteristics that are external to the product e.g. network performance; interoperability and functional interdependence Evolving business cultures convergence of metering, electronics and software industries Divergent habits and expectations 11 SmartGrid Technologies

Acquisition Challenges, cont. Integration of technologies and management of business process changes Project risk may be tied to integration more than the devices themselves Supply chain management during rollout a multi-party affair Parallel negotiations may be required with multiple parties Technology providers (metering products, network products, DA products, HAN products) Back office systems providers Installers Collaboration between competing suppliers During the bidding and contracting process During the implementation process 12 SmartGrid Technologies

SmartGrid Contract Features What kind of contract? May depend on the technology: Product purchase agreement vs- Contracting for performance - options range from: implementation/integration services hosting build-own-transfer software as a service business process services e.g. meter to.? Aligning use rights with expected usage Physical products (goods) Software and other intellectual property Embedded features and functions Ability to add future features and functionality Limits on business uses? Alternatives available for each component of the solution 13 SmartGrid Technologies

Contract Features, cont. Warranties Traditional warranties are device-centric Interoperability, scalability, network effects are also important and should be addressed Consider warranty duration vs. expected economic life of the asset Supply Chain management Cost of delay in receipt of product may be significant if rollout is impacted Linkages to product development plan are key Dependencies and potential multiple causes should be addressed 14 SmartGrid Technologies

IP Infringement There has been an explosion in patent activity in recent years Hundreds of issued patents addressing AMI-related technologies and advanced metering Many more applications in progress No single patentee has a lock on the market Examples of recent active AMI-related litigation IPCo v Cellnet & Tropos (Georgia) IPco v Centerpoint Energy, Itron and Eaton (Texas) Linex Technologies v Motorola, Inc. (Florida) Linex Technologies v Belair Networks, Inc. (Texas) Complexity associated with system patents and the consequences of combining products for various uses Careful assessment of IP risks and indemnity coverage is required Products, combinations and uses 15 SmartGrid Technologies

Questions? Please use the chat room feature on your desktop to enter questions Questions are anonymous and can be seen only by the meeting organizer Questions and Answers 16 SmartGrid Technologies

About Utilipoint and Pillsbury Utilipoint International UtiliPoint is a leader in providing analysis and consulting services to the energy and utility industry. With a 75 year history and over 500 clients worldwide, Utilipoint operates as an energy and utility consulting and issues analysis firm. Utilipoint s staff are leading utility and energy experts with diverse backgrounds in utility generation, transmission & distribution, retail markets, mergers and acquisitions, new technologies, venture capital, information technology, outsourcing, benchmarking, renewable energy, regulatory affairs, and international issues. www.utilipoint.com. Pillsbury Pillsbury Winthrop Shaw Pittman LLP is a fullservice law firm with market-leading strengths in the energy, financial services, real estate and technology sectors. With a presence in the world's major financial and technology centers, we counsel clients on all aspects of global business and litigation. Pillsbury Global Sourcing is a major practice group within Pillsbury specializing in the acquisition of complex technologies and systems, including advanced metering, smart grid and related technologies, back office systems, and related external services. Pillsbury's legal services span the whole sourcing cycle from RFP development through contract negotiations, technology licensing and the protection of intellectual property rights. www.pillsburylaw.com. 17 SmartGrid Technologies