Technical Profile
Table of contents HCIS 3 TALENTO 5 SALARIO 9 SELFY 11 TAMPO 12 PROCESO 13 ANALYZO 14 TEXTO 15 Project Plan 15 Technical Support 16 Our Clients 17 Contact Us 18 2
zetalents HCIS HCIS is a comprehensive Human Capital Management System that streamlines your HR processes. It efficiently governs applicant tracking, benefit programs, workforce training and development, dues calculations and benefits, and everchanging governmental regulations. The Employee Self Service (ESS) portal is designed for employee satisfaction as well as operational efficiency. HCIS solutions deliver software support for all employee related functions whether distributed or centralized. This enables organizations to manage a geographically dispersed workforce in a global manner, ensuring support for various local payroll and legal reporting requirements. HCIS provide a robust set of flexible and configurable human resource, payroll and employee development software that: Offers greater total business value by streamlining the entire employee life-cycle Manages recruitment and resourcing, training administration, benefits programs and performance management Provides a wealth of information and advice to all employees via self-service access Promotes operational efficiency by allowing the entire workforce to focus on key company objectives HCIS solutions help you maximize your most important resources your people, by providing faster and more efficient people support. Major Features Web based Runs on all browsers Tablets devices, & Smart Phone compatible User friendly Full localization Scalable to type of business and number of employees Fully bilingual (Arabic / English) Standard buttons and navigation Backup and Restore facility Advanced search capability Security and authorization access levels 3
Independent hardware, operating system Integrated with Microsoft office, PDF Rich reporting and enquiries Audit log and security feature Integration facility (ERP, TA, recruitments, etc ) User defined dictionary Report Features Reporting wizard (allows end users to create their own reports and define the pay slip format) Ability to export reports to PDF, Word, Excel, Text and HTML files and send via email. Numerous enhancements to the Advanced Reports and advanced criteria. Printing features enable users to output reports in several paper sizes such as (A4, A3 etc). Ability to schedule the sending reports to managers automatically via email. Rich governmental reports. Rich BI tool for non-standard reports for decisions making support system. Web-based Advantage Accessible anywhere. Easily customizable. Improved interoperability. Easier installation and maintenance Adaptable to increased workload Flexible core technologies. Centralized support. 4
Talento is a human resources management system designed to handle HR operations starting from recruitment and ending with retirement including all the functions and processes which related for the employee life cycle within the company from Human capital management perspective. Talento is dedicated to provide the tools to achieve HRD goals, increase employee and managerial productivity, support training and growth, reduce costs without reducing benefits and enhance employee satisfaction and productivity. Talento extensively covers all aspects of human resource management including recruitment; employee relations; leaves, time attendance; competency; appraisals; training, career path and succession planning, analytical studies, document management and transferring procedures. Talento Human Capital System Modules Into the addition to the below Talento has many other feature that manages employees and managers self-services Organization Hierarchy: This module helps the user to build a dynamic organizational hierarchy with the ability to define unlimited structure levels such as (branches, departments, sections, sites etc). The organizational hierarchy can be exported to Microsoft Visio. Human Resources isn t a thing that we do. It s the thing that runs our business -Steve Wynn 5
Employee Profile: A comprehensive employee profile that covers all needed information from both personal and financial perspectives, the profile is distributed over two categories with different access levels for security purposes, it covers information like General Info, Education, Addresses, Contacts, References, Documents, Children, Skills, Family, Dependents, Experiences along with complete financial profile...etc. Job Classification and Career Path: The job classification module enables the user to define and classify jobs into groups and types. The HRM can build job descriptions defining all job requirements, detailed skills and responsibilities. The HRM can also build career paths that encompasses both the employee's desired destination and the steps, experience, and development he or she will need to make progress on the journey. A career path gives the employee a sense of direction, a way to assess career progress, and career goals and milestone. Document Management: This module is designed to help the Human Resources department build their own documents and letter templates using a friendly editor; this editor uses flexible variables that change according to employee information. Letter templates can be used by other modules for reminders, disciplinary actions, and other employee notices. Promotion: An organization can use various forms of incentives to motivate its employees. Employee motivation is important for ensuring that various activates for which employees are responsible are carried out in the best interests of the organization, this module is designed to upgrade the employee s salary scale with its all benefits such as (class, degree, level, allowances, annual vacation balance, and others). This module can also be used to include the employee in the career path of his position. Manpower Planning: Manpower planning is concerned about putting the right person to the right kind of job where he/she will excel to his/her best. Many organization fail to do planning and suffer from two major things, not getting quality employees and sometimes could not find employee for the job at the right time. Each and every organization started seriously about manpower planning which will really improve the production and efficiency of an organization. This module enables the HR to realize the future vision of the organization. The HR 6
can plan for the number of employees that should be hired in a particular post or position in the coming years. The Manpower module can be integrated with the Recruitment module to control employee numbers during the hiring process. Turnover Analysis: This module aims to determine the turnover rate for all departments. The module helps the human resources manager to analyze the reasons for turnover based on many factors such as gender, position, age etc. The HR manager can use analysis results as recommendations for the hiring process. Succession Planning: Succession planning module is used to help the human resources manager build a succession plan for key employees and key positions and make decisions about suitable successors in case one of the key employee leaves the company. Training and Development: Training and development department has to ensure that all employees know the basics required to conduct the job efficiently and smoothly. Most training and development departments do not focus on the leadership development programs or talent development because the specialized small unit takes care of them. The T&D department is focused on the mass population in the organization. The training unit is responsible for the basic know-how of the business that makes the business agile and profitable. The goals for the training and development department follow changes in the business and HR Strategy, usually. This module helps the HR to plan, manage and follow up all training activities in the company, by defining training centers, training courses, and building a training schedule and register employees in training courses. Moreover, the training module helps the HR, to determine skill competency gaps and to make skills test accordingly. Disciplinary Actions: A progressive discipline system gives structure to an organization's performance management program. Although performance management often is often viewed as a mere employee evaluation conducted annually, employee discipline is an integral part of overall performance management. Without a discipline policy, it might be difficult to provide balanced feedback. Disciplinary Actions Module is designed to help the HR to take disciplinary actions as per the specified polices ; the HR manager can define any type of disciplinary action such as warning letters, deduction from salary or others. Communication Center: This module is used to manage all incoming and outgoing letters. The user can forward incoming letters to the departments according to a predefined workflow. Using ESS, managers can add their comments on the incoming letters. Approvals Workflow: This module is used to define company approvals workflow including all employee applications passing to managers according to the organization s workflow. The HR can also define any type of employee request such as requests for loans and setup a workflow for all these requests. Forecasting: Forecasting module is used to help the HR manager match between expenses and revenues of the organization s human resources and put in place strategic plans to support other departments so they can have the best people in the right place and at the right time. 7
ESS Request Management: ESS Request Management module provides monitoring and reply services (by rejecting or accepting) all requests made by the employee via the employee self-service ESS Portal. ESS Request Management is considered the link between the human resource management system and ESS. Report Generator: Talento includes hundreds of default reports that can be customized using the report designer that gives you complete control over every detail of a report. Reports can be exported to PDF, Word, Excel or Text and can be emailed using the built-in email control. Default criteria allow filtering of reports in many different ways. Criteria for a specific report can be saved so you don t have to keep changing it each time you run the report Energy Management: Human energy is an affective experience that includes a sense of positive arousal, eagerness to act, and the capability of acting. It is a reinforcing experience that people enjoy and seek and that is reflected in the individual experience of vitality and lack of fatigue. This module enables management to manage the organization s total energy (spiritual, physical, mental and emotional) resulting in a more effective and efficient workforce. Surveys: A survey is a method of collecting and analyzing data. This module is designed to build models of studies and questionnaires that need to be applied to employees, such as the degree of satisfaction of staff working for the company. Questionnaires are distributed to all or a random sample of employees. Then, and through feedback from the sample, management can identify gaps, "if any" and come up with solutions for them. Task Scheduling: This module is designed to schedule tasks and to follow-up the user of the system to complete all scheduled work in the time specified: such as calculation of salaries, vacations accrual, issuing bank statements, issuing certified payroll etc. The Scheduler reminds the user of each task at the scheduled date and time. Event Triggers: The module allows users to attach triggers to any report and schedule that report to be automatically generated at a particular time and date and then sent as an email to the specified recipient. So users and managers are never stuck waiting for information, for example: the system can automatically send a report to the Director every day at 10 am with the names of staff latecomers. This module is an important element in the time management process of all HR users. Reminders: The module allows users to attach email reminders to particular events. It is used to remind employees and managers of events such as passport expiry dates, formal holidays, vacation balances, important documents and contract renewals or when an employee completes their probation period. Predefined letter templates can be used for these reminders. Recruitment: Talent management is a vital part of the growth of any organization. However, recruiting is an administratively intense function that requires a significant amount of time. Creating job descriptions, promoting them, vetting resumes, scheduling interviews, and negotiating offers all require a meticulous attention to detail. It's a function that can ideally be improved through the use of this module. With an applicant tracking system, HR staff can write a job description and promote it widely on job sites and social channels with just a few clicks. Qualifying questions can help automatically eliminate unqualified applicants and help uncover the best job candidates. Strategically using this technology may accelerate the recruiting process and give your HR team more time to focus on interviews and help to deliver outstanding candidate experiences. At the same time, by reducing administrative work, you may be able to cut costs and add to your business' bottom line. 8
Salario can save employers valuable time and money, while potentially improving accuracy and recordkeeping capabilities. It benefits employees as much as employers by making it easier and faster to process changes to information, timesheets and schedules. It also makes nearly instant, predictable deposits into bank accounts through automatic deposit, and provides easy access to paycheck information, so employees can see their hours, benefits deductions, retirement savings, and other pay information at a glance, it calculates salaries according to the company policies and procedures, including various deductions and income types such as social security, health Insurance permanent rewards, and benefits etc. Salario Payroll & Personnel Main Functions: Employee Personal and Financial Profile. Tickets. Projects. EOS calculations. Various integration types (ERP, Core Baking, TA, etc.) Accounting vouchers module. Loans module. Residence module. Provisions. GOSI Housing and other allowances Earning and Deductions. Salary Scale. Health Insurance. Provident Fund. Leave Management. Advanced Vacations. Payroll Processing Employee Profile: It provides a comprehensive personal and financial employee profile separated into two personal profile that includes all employee personal information and consisting of around 12 subpages to cover all personal information including employment information, skills, courses, files, and many other details, the other profile is concerned with employee financial information which has been separated to support different access for users, it keeps all financial details related for the employee like salary package including basic salary amount and allowances, bank information and other details. Earning and Deductions: A set of forms that enable the user to define and record regular and periodical earnings and deductions. The system facilitates many ways to handle these transactions (by employee, as bulk transactions, importing from spread sheets, or mass transactions). Salary Scale: it is a part of the structured Salario system in which pay is based on the educational and experiential requirements for a given job. The range includes a minimum pay level and a maximum pay level for a given job, and an employee's actual pay falls somewhere with that range.it enables the HR to define levels of salary scale whereas they can define salary scale details such as basic salary, allowances, vacations, tickets and other benefits, defined with its own package number. When the employee is defined on a certain level of the salary scale he/she inherits all salary scale benefits automatically. Health Insurance: Health Insurance module enables the user to define various scales of health insurance in accordance with different business rules and deductions that is defined by the company, it has direct affect to payroll calculation according to the defined health insurance policies. 9
Leave Management: Leave management is one of the most important HR processes, which consume a significant portion of managerial time. Although this does not take too much time, approving leaves is a delicate balancing act. On one hand, HR has to ensure compliance with leave policy and ensure availability of sufficient resources for business continuance, while on the other it has to improve employee satisfaction. Most of us have witnessed bitter manageremployee relation on issuing of leaves making leave management a strategic task for the organization, this module enables the HR to define different types of vacations and leaves while applying business rules and deductions according to labor law. It is integrated with the time attendance system to reduce time and increase manpower utilization accuracy, it also linked with user defined approval cycle, it supports all types of leaves like annual, maternity. Sick and others. Payroll Processing: Payroll processing consist of calculation of payments to employees for their work in the company whether it is based on time or productivity, calculation of benefits, and statutory deductions. Payroll needs to be processed by each company periodically. It may be processed weekly, bimonthly, monthly or daily (for daily wage workers). It is a complicated process that varies from company to company. Each company may have its own payroll structure consisting of various payroll components that may be unique to that company only. In addition, many location specific laws such as labor welfare act, Payment of salary and wages act, and the Minimum wages act affect the payroll calculations. Under minimum wages act, the employees need to be given some mandatory salary components such as Basic, Housing, and Transportation. Payroll processing involves accurate payroll calculations, disbursal, payslip generation, and managing GOSI and record keeping compliance. It ensures that employees do not get erroneous paychecks and all statutory compliances are met. It starts from entering/importing employee monthly transactions (Overtime/Leaves/Vacations/Loans/Increase/other deductions etc...) ending with the salary calculation, the system provides the suitable and user friendly tools to achieve this process quickly and accurately. Tickets: This module is designed to help the HR to configure all types of airline tickets and prices based on ticket specifications. Tickets can be included in the salary scale setup. The HR can also find ticket prices through the ESS tickets web service. EOS Calculation: The end of service indemnity module gives the HR the ability to define types of indemnity. Indemnity types available are compatible with any company business rules and in accordance with government regulations. This module is flexible and gives the HR the ability to conduct any later changes might happened directly into the system and without experts needs. Integrations Facility: Salario provides various integration facilities, it is mainly designed to integrate with different ERPs and financial systems through dedicated module for accounting vouchers whereas the user has the ability to define the accounting structure for the vouchers according to their financial accounts, the system is automatically generates these voucher on regular basis and according to business need, it covers all needs accounting vouchers starting from monthly payroll, provisions calculation, EOS and other payments. As well as, it provides the facility to generate monthly payroll files for banks transfer and according to labor law requirements including WPS and other details. 10
SELFY is a combination of technology and organizational change that enables users to interact directly with their human resource data to inquire, review and act upon transactions in the workplace. SELFY promises a "paperless" office, streamlined business processes, and the elimination of "administrivia" for human resource staff because employees and managers conduct basic transactions via computer that were formerly completed on paper forms and then processed by HR staff. SELFY creates a single, secure repository for confidential HR information and processes. It provides an easy-to-navigate environment that is accessible by all employees, regardless of where they are located 24 hours a day, 7 days a week. Access rights for each employee are established by HR and are typically determined by the employee's position in the company organizational hierarchy, department, and key job functions. SELFY is a Bilingual portal that performs a channel between the employees and the HR department. The portal allows employees to view their vacations balances, monthly transactions, salary slips etc). Moreover the employees can forward requests to change their data like bank information, addresses and certificates, in addition to requesting leaves, vacations, training which will be passed through predefined workflows. The Manager Self Service gives managers the necessary tools to play an active role in managing their staff from completing appraisals to controlling vacations and leave approvals. They can access real-time reports about employee vacations, leaves, career paths, and skills gaps. These reports enable managers to make more informed decisions. Process workflows help to monitor sensitive issues such as vacations approvals, leave approvals and employee appraisals to ensure a working a more efficient, productive and organized environment functioning within agreed policies and procedures. 11
TAMPO is a specialized time and attendance management system that helps to automate company employee time management and time tracking related processes including logging employee hours worked and exporting data into the payroll system. It helps organizations eliminate paperwork and manual processes associated with time and attendance. It can be integrated with any type of time clock terminals. TAMPO defines one or more shift types determined either by time, type of work or employee, and includes start and end times, time offs, breaks and week-ends. Processing of leaves and overtime and calculation of exact number of hours worked is central to the shift management. TAMPO provides a link to the payroll system so all transactions can be imported either manually or automatically. TAMPO provides a list of reports such as the Daily Transactions report, Late Employees report, Daily clock in and Exit report etc. TAMPO provides wide range of benefits that facilities HR load like spending less time on payroll, prevent buddy punching and other time theft, prevent human errors in bookkeeping, keeps employees and managers informed, spend less time and resources on paperwork, stay on the right side of the law by linking it with specialized disciplinary actions module. 12
PROCESO offers a valuable opportunity to focus on work activities and goals, to identify and correct existing problems, and to encourage better future performance. Thus the performance of the whole organization is enhanced, it helps organizations to plan and manage their employees by measuring staff productivity and performance. PROCESO module saves time and effort that organizations usually spend on employee evaluation. Using this module, users can setup any type of appraisal method such as Scorecard evaluation, 180 degree appraisal, 360 degree appraisal, and 270 degree appraisal, with the ability to include customers or any one from outside the organization into the evaluation process. 13
Analyzo is your information command center. It provides a set of custom metrics, and dashboards, which can be used to measure employee objectives, efficiency, and effectiveness without the need for any programming expertise. Dashboards allow you to capture and report specific data points from within the organization, thus providing a "snapshot" of performance. The generated charts include the most commonly used 2D and 3D chart types, including XY and financial charts. With advanced charting features like custom axes, annotations, markers, legends, and constant lines, you can create any chart you need. Any new charts can be saved in your database and becomes immediately available to you or any other users you assign it to. 14
TEXTO is a short messaging services (SMS) which provides automatic SMS notifications or manual SMS announcements, it helps HR to send urgent and important notifications Project Plan Signature Methodology Implementation - HCIS Man days TALENTO - Human Capital Management System 20 SALARIO - Payroll & Personnel Management System 30 SELFY - Employee & Manager Self Services 5 TAMPO - Time & Attendance Management system 5 ANALYZO - BI Dashboards 5 TEXTO - Mobile Phone Notification System 5 TOTAL Implementation 70 At this stage the customer team acknowledges that they do not yet have the detailed knowledge of product capabilities required to effectively map complex business processes against product functionality. As the client team becomes more aware of these capabilities, they will become better able to architect innovative solutions to identified business problems. With that in mind, the implementation may, to some extent, evolve through the life of the project and this evolution cannot be effectively planned for at this stage. Any cost estimates are to deliver the solution as discussed to date and the client accepts this may change as the project proceeds. 1. Due to the limited nature of the information at our disposal this estimate is offered in good faith, errors and omissions excepted and as a budgetary estimate to support the procurement process. 2. All training costs assume we operate a "train the trainer" approach. This involves educating super users who then take responsibility for training the rest of the team up to the required standard. 3. The business is able to bend and mold its process and ways of working to allow implementation of the HRMS software without any modification of the underlying code, database structure or process flows. 4. The client management team has a solid understanding of their own business in terms of processes and system requirements and is able to articulate these to our consultants in a way that allows us to build a viable system. 5. No special efforts have been estimated here for any special reports apart from the ones provided as standard in the system. 15
Technical Support Customer support organization includes highly trained professionals, all of whom have the broad knowledge base required to resolve customer inquiries accurately and quickly. Our customer support staffs have expert understanding of all systems. applications, Microsoft technology and operating The Maintenance shall not include any other software, networks, hardware, Data Backup, connections or electrical current. Maintenance Service will start from the date of finishing the implementation and will be valid for 12 months effectively from the starting date mentioned above. Customer Support will be through a. Phone call b. Email c. Fax d. Visits e. Online support Implementation will not be included in the Annual Maintenance contract, and any additional implementation will be charged separately. Training will not be included in the Annual Maintenance Contract, and any additional training will be charged separately. The AMC will cover Software changes required due to version change on the client/ server side development tools, system recovery due to failures, data correction and manipulation in case of failures and user support in case of technical difficulties. All of these services will be provided for the Software only and not for the hardware, networking or the RDBMS server. The Annual Maintenance for the product will be charged at a percentage of the license as detailed in the commercial proposal. The AMC period shall start from the date of expiry of the warranty period. The AMC shall be payable in advance for the AMC year after the warranty period. 16
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Contact Us PO Box: 11978 Riyadh, 11323, KSA Telephone: +966 11 240 2688 Fax: +966 11 8102289 Email: info@zetalents.com Website: 19