OPPORTUNITY PROFILE SALES MANAGER
the right people APPLIED COMFORT PRODUCTS SALES MANAGER CONTENTS THE ORGANIZATION APPLIED COMFORT PRODUCTS 1 THE OPPORTUNITY SALES MANAGER 2 Key Responsibilities 2 THE PERSON 4 Required Qualifications, Education, and Experience 4 Competencies and Personal Characteristics 5 COMPENSATION 6 CONTACT 6
THE ORGANIZATION APPLIED COMFORT PRODUCTS Established in 1995, Applied Comfort Products is privately-held, Canada-based manufacturer with a primary on the design and manufacture of packaged terminal air conditioners (PTACs), self-contained and wall-mounted units which can be independently controlled from other rooms. Combining a comprehensive approach to design and manufacturing with strong enthusiasm for innovation, Applied Comfort is deeply committed to providing class-leading, high quality, energy-efficient, and affordable products to its customers. Operating from a modern production facility located in Cambridge, Ontario, Applied Comfort offers a wide range of air conditioning solutions and services, from original OEM chassis specifications to models in electric heating and cooling, heat pumps, and hydronic formats for commercial, industrial, and institutional HVAC requirements. With an established sales and distribution network across North America and a team of flexible, specialized, and competent staff dedicated to excellence in design, assembly, and customer service, Applied Comfort delivers dynamic HVAC solutions for a wide range of market sectors. Driven by a mission to provide customers and partners with products that are unmatched in design, build quality, dependability, and performance, Applied Comfort is poised for further growth and to shape the future of the HVAC technologies industry. As of December 2016, Applied Comfort Products operates as a subsidiary of Carver Group Limited. To learn more, please visit Applied Comfort Products website. 1 Page
THE OPPORTUNITY SALES MANAGER Reporting to the Group CEO of The Carver Group, the Sales Manager is responsible for the planning and implementation of local North American sales and marketing programs, both short and long range, targeted toward existing and new constructions market segments by performing the following duties personally or through dealers, wholesale distribution, and the buying and selling of commissioned sales representatives. The position involves working with both internal direct sales and external sales agencies, wholesale, and distribution business to continue the growth of sales which is focused on the North American market. To this end, the Sales Manager can be based anywhere in North America. Key Responsibilities Under general direction from the Carver Group CEO, this position is accountable for: Leadership, supervision, and coordination of activities of Sales teams, both internal and external, for all brands and products and all sales territories within North America; Forming sales strategies to keep the company competitive with innovative ideas, maintaining up-to-date knowledge of the company s competitive positioning in the marketplace; Accurately forecasting future sales, including monthly reporting to the North American head office and forming sales plans to adapt to constant shifts in the marketplace and generating quarterly reports and meetings to keep the President apprised of progress; Negotiating, formulating, and implementing business partners contracts, rebates structure, freight terms and payments, or any other sales incentive contracts by directing and coordinating all activities to develop and implement long-range goals and objectives to meet business and profitability growth objectives; 2 Page
In cooperation with Corporate marketing, developing an effective local marketing program for the purpose of promoting company products and generating leads, such as lunch and learn presentations, trade shows, sales programs, academy training, volume sales programs, etc.; Development of annual sales plan, marketing plan, budgets, product pricing, selection of sales channels (wholesale, direct, key accounts, etc.), representation in the sales territories, and sales meetings and communication at all levels within organization; Developing and executing strategic plans together with the President to achieve sales targets and expand customer base; Building and maintaining strong, long-lasting customer and business partner relationships with sales agencies, wholesale partners, engineering firms, and end users; Keeping the President informed of any unusual customer requests or challenging areas, etc.; Serving as a business representative at major industry events, conferences, trade shows, and expositions; Organizing, managing, and leading internal sales events and meetings; Overseeing, managing, and training sales staff (both outside staff and inside sales support staff); Monthly sales evaluations of individual sales territories, actual-to-plan comparison, reasons for deviation, followed by action plans where required; and Other additional tasks as these may become required during the course of the business year to maximize company profits. Development of product pricing and rebate structures; Collaborating with regards to product development and providing feedback of competitor s market activities; 3 Page
THE PERSON The Sales Manager should be a refined leader who is well experienced with strategic business and relationship development, and in driving the development and implementation of high-value logistical solutions that foster operational growth. Possessing a mind for strategic planning and revenue generation, and the effective economic thinking skills and competitive mentality to drive optimal sales performance, s/he builds engagement with both employees and customers, leveraging the considerable expertise of staff across the organization to build strategic relationships, identify opportunities for creating value, and ensure impeccable service solutions. The Sales Manager will develop and maintain strong client relationships, and will demonstrate decisiveness, business acumen, and a flair for process optimization, as well as the ability to work as part of a cohesive team and collaborate effectively with staff to develop efficient customer engagement and overall sales strategies. Required Qualifications, Education, and Experience Previous experience as a sales manager, sales director, or sales and marketing director, with at least 10+ years experience in direct or outside sales; Experience and solid knowledge of the HVAC / Thermal Air Curtain market and its distribution channels; Analytical thinking, flexible yet systematic working habits, and precise, reliable business decision capability; Strong leadership and organizational skills, with a positive self-driven and self-motivated attitude; resultsdriven; Proven ability to communicate, present, and influence all levels of the organization; exceptional verbal and written communication skills; Engineering and/or related technical background is an asset; and Ability to travel internationally. 4 Page
Competencies and Personal Characteristics Leadership - Achieves desired organizational results by encouraging and supporting the contribution of others; a proactive and positive team player who acts with a sense of urgency and leads by example; sets and communicates clear goals. Accountable Holds self and others accountable for responsibilities; focuses on results and measuring attainment of outcomes in a business focus. Strategic Develops/implements a plan in support of organizational strategic direction. Demonstrates an understanding of the link between job responsibilities and overall organizational goals and needs, and performs one s job with the broader goals in mind. Integrity and Honesty Demonstrates a resolute commitment to and respect for the rules and core values of the organization, setting an example of professionalism and ethical propriety. Creativity and Innovation Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new, cutting edge programs/processes. Effective Working Relationships Treats colleagues, staff, and customers with respect; resolves conflicts respectfully and in a timely manner; negotiates effectively and provides effective feedback to employees. Influential and Collaborative Has an honest, open, consistent approach to working with others; possesses strong relationship and interpersonal skills, with the ability to build relationships and develop/maintain partnerships, obtaining stakeholder agreement. Communication Clearly presents written and verbal information and writes with clarity and purpose; communicates effectively in both positive as well as negative circumstances; listens well. People Development Fosters long-term learning and development of others through coaching, managing performance, and mentoring; has a genuine desire to develop others and help them succeed; formally and informally recognizes deserving staff and colleagues. Customer Focused Anticipates, responds, and attends to the needs of customers and colleagues, and other internal and external stakeholders of the department and organization; keeps the customer interests in the forefront. 5 Page
COMPENSATION A competitive compensation package will be provided including an attractive base salary and excellent benefits. Further details will be discussed in a personal interview. FOR INFORMATION PLEASE CONTACT: Noah Pawlowski or Greg Longster DAVIES PARK EXECUTIVE SEARCH #880 609 Granville Street Vancouver, BC V7Y 1G5 Phone: (604) 688-8422 Email: vancouver@daviespark.com Additional information can be found at www.daviespark.com.