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We re Ready. Are You? WWW.LAT O U R H O T E L S A N D R E S O R T S. C O M

Banff Gate Mountain Resort Alberta - Canada Banff National Park, Alberta - Canada

We re Ready. Are You? In today s increasingly competitive hospitality industry, it s more important than ever for vacation resorts to operate efficiently while still delivering superior service and guest experience. LaTour Hotels & Resorts are experts in mixed use development involving Hotels and Resorts, Condominiums, Fractionals and Shared Ownership. Since 2008, our team of resort professionals has built a reputation on transforming struggling properties into some of the most successful and profitable in their peer groups. With distinctive and award-winning properties in our management portfolio, we understand the most vital needs of hotels, HOAs and resort management--from directing finances and assets, to attracting and retaining the best employees. Our team has more than 150 years of combined experience in managing and operating condominiums, resorts and hotels. With that expertise, we have developed smart, innovative and fully customizable services and systems for today s hospitality management market--all designed to optimize customer satisfaction and to drive your bottom line. LaTour Hotels and Resorts. We re Ready. Are You? W W W. L AT O U R H O T E LS A N D RE SO R T S. C O M For inquiries please contact John Small (619) 452-2784

Canada Whistler, British Columbia Canada Banff, Alberta Canada Panorama, British Columbia Properties From breathtaking ocean front views to tranquil surroundings in nature, our collection of spacious and family-friendly resorts provide a sense of home-meets-hotel like service to make your experience and vacation a memorable one. California Lake Tahoe Mexico Cabo San Lucas Utah Park City Mexico Mazatlan Mexico Nuevo Vallarta Mexico Mexico City Midwest Arkansas Missouri Wisconsin Carolinas South Carolina Florida Caribbean St. Maarten North East Maine Massachusetts Mexico Acapulco Hawaii Kailua-Kona

Services LaTour Hotels & Resorts (LHR) has developed branded solutions that address the most vital needs of hotel and resort property management. These are smart, sophisticated systems and services built on years of experience and designed to advance our clients bottom line. Resort Management With experience managing properties in locations ranging from the tropics to the mountains of Canada, we understand the importance of a thorough and forward-looking facilities management plan. Using the latest technology, we help our clients develop measurable preventative maintenance and asset protection approaches, implement and monitor those programs, and forecast future repair and replacement needs--all with an eye toward maximizing the investment, and minimizing disruption to resort operation and guest experience. Rental Management LHR is a proven leader in vacation rental mangement, providing services for a wide range of properties and rental options. Whether it s a boutique hotel or a property with hundreds of Banff, Alberta, Canada Information Technology LHR s nimble information technology tools help our hospitality clients efficiently and effectively track and manage all aspects of their properties--from booking and reservations to facilities maintenance projects. Our systems unique design and functionality allow customization to meet the unique needs of each client and property. Human Resources Through our comprehensive human resources solution, we work with clients to create employee management programs tailor-made to meet the unique needs of our resort clients and their guests. From professional development and recognition to payroll and benefits administration, our approach enables clients to recruit, train and retain the very best employees for their properties. units, a points-based or ownership resort, our rental arm, VacationCondos.com, and partnerships with OTA (Online Travel Agencies) and global distribution systems provide competitive advantage in achieving the revenue expectations of our hospitality clients. Marketing and Brand Management Drawing on more than two decades of international experience promoting resorts and hotels, we partner with our hospitality clients to develop and implement brand programs that showcase the assets and character unique to each property. With extensive contacts in media, advertising and marketing, we are well positioned to help create, deliver and sustain a brand message that resonates.

Purchasing As a part of LHR, our clients tap into a powerful purchasing network that yields significant savings on a whole range of products essential to operating their properties--from the finest furnishings Kailua-Kona, Hawaii and amenities to the most basic of necessities. The benefit is a result of long-standing relationships with our many vendors and suppliers and years of experience negotiating, purchasing and tracking inventory. from a macro-level to determine a strategic approach to capitalize on those areas that can have the biggest impact on your overall business. Financial Services LHR provides accurate and up to date financial information, accounts receivable oversight and accounts payable processing, as well as assessments, billings and collections. We implement cost controls and cost saving techniques to ensure the resort is operating at an optimum level while maintaining service levels. Exchange Services When it comes to owner exchange benefits, LHR has developed a program that solves the problems we ve learned from years of working with hundreds of thousands of owners. LHR s exchange benefits include offering one of the lowest exchange fees in the industry coupled with a host of travel benefits that maximize the value of your member s timeshare investment. These cutting edge benefits include an expanded exchange network of member weeks and non-affiliated resort partners, up to a 48 Resort Enhancement and Development Hospitality clients embarking on resort development and enhancement projects are in good hands with LHR. With our vast expertise in managing property renovation, we are prepared to advise and guide our client through every step of the construction process from conceptualization to completion. Distressed Asset Management, Valuation & Acquisition From assessing, stabilizing and strengthening a business operation, we work quickly and efficiently to reach resolution and return our clients to firm financial footing. Consulting Services LHR is available to work as part of a strategic planning team with HOAs and resort management on a consulting basis to determine what exactly the best options might be for your current scenario. Our approach is to look at your operation week banking period, partial week exchanges, discounted non-exchange travel benefits and a rebate program where members earn cash back on exchanges and other travel transactions.

Mexico City, Mexico Los Cabos, Mexico

Kailua-Kona, Hawaii Kailua-Kona, Hawaii

LaTour Hotels & Resorts has developed revenue management strategies that provide resorts with the tools to take available inventory to market and create specific rental revenue streams during specific need periods. LHR has invested greatly in the development and creative talent necessary to achieve a superior presence in today s world of online booking and inventory management. In addition to the relationships with all the online GDS systems, we ve created our own signature travel portals which our resort partners can utilize to take advantage of the successful distribution and revenues from previously untouched markets. Home is not just a place, it s a feeling you love sharing with family and friends. WE RE READY. ARE YOU?

Team With more than 150 years of combined experience, the LaTour Hotels & Resorts team are proven leaders in resort management with a strong focus on rental management, timeshare, and HOA operations. Scott Styron President John Small Vice Chairman Kevin Blocker Senior Vice President of Resort Operations Jeremy Moser Vice President of Resort Operations W W W. L AT O U R H O T E LS A N D RE SO R T S. C O M For inquiries contact: John.Small@LaTourGroup.com (619) 452-2784