BUILDING A MULTIFACETED TEAM FOR DATA-DRIVEN TRANSFORMATION

BUILDING A MULTIFACETED TEAM FOR DATA-DRIVEN TRANSFORMATION DANYAL IBRAHIM, MD, MPH CHIEF DATA AND ANALYTICS OFFICER SAINT FRANCIS CARE TRINITY HEALTH

AGENDA Current State of Analytics at SFH Future State of Analytics at SFH What Do We Need to Get There

BENEFITS OF REDESIGN

CURRENT STATE OF ANALYTICS SFH 1. Do we have the data? 2. Is it integrated? 3. Do we apply sound statistical analysis? 4. Do we present it in a simple and meaningful way? 5. Can we identify "where" and "who" towards answering why? 6. Is it timely? Quality and Safety Patient Outcomes Process of Care Timeliness of Care Patient Experience Operations Utilization of Resources Efficiency Capacity and Access Cost and Revenue

FUTURE STATE OF ANALYTICS AT SFH Patient Expectations Enterprise Needs Analytics Don t Hurt me Operational Valid and Integrated Data Cure Me Tactical Be Nice to Me Strategic Meaningful Metrics Statistically Sound Analysis Intuitive Visual Presentations Actionable Timely

WHAT DO WE NEED TO GET THERE? 1. Break Data People Silos 2. Build the Team (Redesign) 3. Develop Strong Data Foundation 4. Design and Adopt Meaningful Measurement Metrics 5. Harness Data Presentation Capabilities

WHAT DO WE NEED TO GET THERE? 1. Break Data People Silos 2. Build the Team (Redesign) Data as Strategic Asset Leadership support for redesign/integration/reorganization Team-Sport Quality / Decision Support/ IT Invest in essential skills

WHAT DO WE NEED TO GET THERE? 1. Break Data People Silos 2. Build the Team 3. Build Strong Data Foundation Data acquisition/ Aggregation from various sources Data validation / standardization engine Data integration in data warehouse Solutions-based interactive visualizations

BUILDING STRONG DATA FOUNDATION SELF-DEVELOPED CONTENT On demand tools provide unlimited self-service capabilities CUSTOM POINT SOLUTIONS Custom developed, stakeholder centric content SUPERIOR VISUALS Powerful visualized content anytime, anywhere DATA AVAILABILITY Analytically enriched data exposed to a variety of off the shelf tools DATA MODEL/ ANALYTIC ENGINE Empowers analysts to develop new measures as healthcare evolves DATA IN ETL for easy, source system agnostic integration Growth KPI Dashboard Finance KPI Dashboard Safety KPI Dashboard Quality KPI Dashboard Interactive Visualizations Data Mart(s) (Measure Views) AFI EMR Lab Data Warehouse/ Appliance Framework Supply Chain Patient Other Sources

WHAT DO WE NEED TO GET THERE? 1. 2. 3. 4. 5. Break Data People Silos Build the Team Build Strong Data Foundation Design and Adopt Meaningful Measurement Metrics Harness Data Presentation Capabilities Role-based integrated analytics Unit-based integrated analytics Integrated KPIs dashboards Pay-for-Performance analytics PI-focused Analytics

SUCCESSES ALONG THE JOURNEY: Improvement Initiatives Physicians Analytics Hospitalist Gen Surgery Quality and Safety Analytics Readmissions Medications Recon Efficiency Analytics LOS Patient Flow Cost Awareness Analytics APR-DRG Variation in Care Dashboards Features Delivery Integration Function Oriented Unit-Based Service Lines Executive

Physicians Focused Analytics

PHYSICIAN FOCUSED ANALYTICS HOSPITALIST DASHBOARD

PHYSICIAN FOCUSED ANALYTICS GEN SURGERY DASHBOARD

QUALITY AND SAFETY FOCUSED ANALYTICS

QUALITY FOCUSED ANALYTICS READMISSIONS DASHBOARD

QUALITY FOCUSED ANALYTICS MEDICATION RECONCILIATION DASHBOARD

EFFICIENCY FOCUSED ANALYTICS

EFFICIENCY FOCUSED ANALYTICS LOS AND PATIENT FLOW DASHBOARD

EFFICIENCY FOCUSED ANALYTICS LOS AND DISCHARGES DASHBOARD

COST AWARENESS FOCUSED ANALYTICS

COST AWARENESS FOCUSED ANALYTICS VARIATION OF CARE AT APR-DRG DASHBOARD

KEY CHALLENGES ALONG THE JOURNEY Alignment with Organizational Vision and Strategy Culture, Legacy and Turf Engagement Leadership Staff Partners Measuring Success by Actions and Patient-Centered Outcomes Quick Wins and Low Hanging Fruits Team Skills

Patient Expectations