PINACLE ACH MODULE Getting Started

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PINACLE ACH MODULE Getting Started To better assist you in transitioning to the new ACH module, below is an explanation of items that will convert, will not convert, and those that would require your attention. ACH early access begins two weeks prior to your ACH module conversion. PNC will convert your existing ACH data to the new module. Although we have converted your ACH data to the equivalent settings, there are some functions that require your attention prior to the conversion date. During this early access period period, we suggest that you verify your company and operators ACH entitlements, as well as what is listed below. Company Settings Operators Entitlements What PNC will convert... Your company-level settings will be converted over to the new ACH module to the equivalent. During the early access period, operators with the ConsultNC ACH module assigned will see two ACH module tabs: ConsultNC ACH and ACH (New). All operators with the ConsultNC ACH module assigned will be converted to the new ACH module with the equivalent entitlements. All operators with ConsultNC ACH limits assigned within their entitlement will be converted over with equivalent dollar limits. However, due to new functions and features, not all limits have been converted over. New operators who are assigned within the legacy ConsultNC ACH module, during the early access period (two week prior to the conversion date), will NOT be converted to the new ACH module on conversion day. Operators entitlements within the legacy ConsultNC ACH module that are updated during the early access period (two week prior to the conversion date) will NOT be automatically updated to the new ACH module on conversion day. Actions to take... None None Administrators should verify their operators entitlements to ensure that the converted entitlements are correct. Administrators should verify and/or add their operators ACH limits prior to conversion day. Due to system differences, certain ACH limits will be set to $0.00 and would require your attention. Limits which contained a zero dollar in the legacy ACH module will convert to all nines in the new module (unlimited). Administrators will have to update those new operators within the new ACH entitlements prior to conversion day. Administrators will have to update those operators entitlements within the new ACH module prior to conversion day. W5 1

What PNC will convert Actions to take Attention Administrators: The new ACH administration section is divided into three tabs: ACH Companies Default, Functions, and Limits. Please be aware that all three tabs must be filled out for each operator in order for the services/functions to operate properly. Below are services and functions that require certain entitlements to be assigned. The below functions apply to the following applications: Cash Concentration/Disbursements Child Support Consumer Payment/Collections Customer Debits/Credits Domestic ACH Internet Authorized Entry Payroll Tax Batch Telephone Authorized Entry Vendor Payments Function... Create/Update batch from templates Create/Update batch (debit & credit) Import batch (debit & credit) Excludes Child Support, Tax Payments, and Vendor Payments. Minimal Entitlements required to be assigned to the operator in order for the function to operate properly... - ACH Company: View - ACH Company: View - ACH Company: View View batch details Authorize/Unauthorize batch Delete batch - ACH Company: View Export batch Create template (debit - ACH Company: View & credit) W5 2

View template details Edit template - Specific Batch Type: Edit Transaction Amount Edit template transaction amount Edit Template Limit Import template (debit & credit) Excludes Child Support, Tax Payments, and Vendor Payments. - ACH Company: View Approve template Delete template Export template Manage reversal - ACH Company: View Create Reports The below functions apply to the following applications: Re-presented Check Entry Function... Minimal Entitlements required to be assigned to the operator in order for the function to operate properly... Create/Update batch - ACH Company: View (debit only) Import batch detail - ACH Company: view View batch details W5 3

Authorize/Unauthorize batch Delete batch - ACH Company: View Export batch Manage reversal - ACH Company: View Create reports The below functions apply to the following application: ACH Bulk Load Function... Minimal Entitlements required to be assigned to the operator in order for the function to operate properly... Import batch - ACH Company: View View batch details Authorize/Unauthorize batch Delete batch - ACH Company: View Export batch Create reports Miscellaneous functions Function... Minimal Entitlements required to be assigned to the operator in order for the function to operate properly... Import File: View Imported File Import File: View Original file Import File: Create Import Report Templates: Manage Confidential Batches: Manage Confidential Receivers: Create/Update Receivers: Delete W5 4

Templates Existing Approved templates will be converted to the new ACH module. Changes made to existing templates or new templates added during the early access period will NOT convert to the new ACH module. Templates that will NOT convert: - Entered and Incomplete templates - Empty templates (those that contain no entries) - Tax and Child Support payment application: Entitlements will be converted but many of the Templates will NOT be converted to the new ACH module. Once converted, ALL templates will be in a Pending Approval status. Templates must be approved before any batches can be created for processing. If there are changes made to templates or new templates added within the legacy ACH module during the early access period, those templates will need to be updated/created within the new ACH module prior to conversion day. Prior to the early access period, approve any Entered or Incomplete templates that you would like converted to the new ACH module. Delete any templates that your company no longer needs. This will enhance your conversion experience and reducing the information you will be required to review. Only approved templates will be converted. How your transaction statuses within templates will be converted... For all ACH types (except for Tax/Child Support Payments): Example of transaction types within ConsultNC ACH The status of the transactions within your templates will convert to the statuses shown in the chart below. Please verify that the status of the receivers within the template is correct prior to creating batches. Transaction status before conversion: Transaction status after conversion: Entered Active Held Hold* Prenote Only Prenote** Zero Dollar Entry Active or Hold** * If a transaction has both Hold and either Prenote or Zero Dollar Live assigned, it will convert to a Hold status. ** Amounts are converted to $0.00 regardless of the original amount. W5 5

For Tax/Child Support ACH types: Example of transaction types within ConsultNC ACH I The status of your Tax and Child Support Payments will convert to the statuses shown in the chart below. Please verify that the status of the receivers within the template is correct prior to creating batches. Batch Types (Applications) Transaction status before conversion: Transaction status after conversion: Entered Active Held Hold* Prenote Only Prenote** Zero Dollar Entry Hold** Zero Dollar Live Active or Hold * If a transaction has both Hold and either Prenote or Zero Dollar Live assigned, it will convert to a Hold status. ** Amounts are converted to $0.00 regardless of the original amount. The applications selected for each template Verify your template list to ensure that the will convert to the equivalent within the new necessary batch types that your company ACH module. will utilize have converted. For those batch types that have NOT converted or will no longer be available, your company will need to recreate those templates with the equivalent batch type. Applications Converting Your Current ACH Application... Account Transfer Cash Concentration Cash Disbursements Cash Concentration & Disbursement Child Support Consumer Payment/Collections Corporate Collections Corporate/Vendor Payments File Import (NACHA file) Internet Initiated Collections Payroll Tax Payments Telephone Initiated Collections Vendor Payments w/ Remittance Will Convert To... Utilize the Account Transfer module in PINACLE. Cash Concentration (CCD/CCD+) Cash Disbursements (CCD/CCD+) Cash Con/Disbursements (CCD/CCD+) Child Support (CCD+) Consumer Payment/Collections (PPD/PPD+) Cash Concentration (CCD/CCD+) Vendor Payment w/ Remittance (CCD/CCD+) ACH Bulk Load Internet Authorized Entry (WEB Debit) Payroll (PPD) Tax Payment (CCD+) Telephone Authorized Entry (TEL Debit) Vendor Payment/Collections (CCD/CCD+) W5 6

Batch List Import Profiles New Applications! Domestic ACH (IAT) This application allows you to originate a U.S. dollar entry that is released into the ACH network. You must have the receivers address and other information to populate the 7 required IAT addenda records. A valid U.S. ACH receiving financial institution transit routing number is required to create this entry. Customer Debits and/or Customer Credits Customer Debits and Customer Credits are two ACH applications that are similar to the Consumer Payment/Collections application. All of the applications permit the ability to originate PPD or PPD+ entries. Customer Debits and Customer Credits are more restrictive in nature as they permit the operator to originate only PPD debits or only PPD credits respectively. Re-presented Check Entry This application allows your company to originate ACH debits when consumer checks that you have deposited have been returned due to insufficient or uncollected funds. In order for the check to be eligible to be recleared as an ACH RCK entry, the check must be drawn on a consumer account, be in an amount less the $2,500.00, and dated less than 180 days from the date you are transmitting the ACH entry to PNC. You must retain the original paper item for 90 days from the RCK settlement date. Copies of the checks must be retained for 7 years. If the Receiving Depository Financial Institution makes a written request for the check or a copy, the company must provide it within 10 banking days of the request. You will want to consult with your PNC Treasury Management representative to determine if this application is appropriate for your business. Information on the Batch Inquiry screen Print and/or export your existing ACH will NOT convert to the new ACH module. Batches prior to conversion day if you would like to retain your batch history records. Import formats will be converted to the new ACH module. However, the following import profiles will NOT convert to the new ACH module: - Tax Payments and Child Support Payments - Import profiles containing certain aliases will NOT convert. Please refer to the ACH Import section for the aliases that will convert. Verify that the Import Profiles from the legacy ConsultNC ACH module has converted to the new ACH module. For those import profiles that have not converted, recreate them or modify existing formats prior to importing within the new ACH module. Review the entries within the Import Profiles section of the new ACH module to verify that they are accurate. W5 7

Historical Data - Import profiles containing the option for Append All or Replace All will NOT convert. No ACH historical data will be converted to the new ACH module. Print and/or export your ACH historical information within the ConsultNC ACH module prior to the conversion day. History within the new ACH module begins when you start to use it.* It will NOT contain information from the legacy ConsultNC ACH module. * The history will also include system events required for conversion. PNC and PINACLE are a registered marks of The PNC Financial Services Group, Inc.( PNC ) Banking and lending products and services and bank deposit products and investment and wealth management and fiduciary services are provided by PNC Bank, National Association, a wholly-owned subsidiary of PNC and Member FDIC. Certain lending and leasing products and services, including card services, and merchant services, as well as certain other banking products and services, may require credit approval 2013 The PNC Financial Services Group, Inc. All rights reserved. W5 8