Solution Overview Cognizant and Measure Partner to Deliver a Dramatic Business Impact for Insurers Using Drones
Cognizant Solution Overview Leverage drones technology to create industry leading solutions for the insurance industry 2 Drones as a service
MAKING A FUTURISTIC VISION A REALITY Drones have emerged as a game-changing trend in recent years with improved functionality, affordable price and changes in the Federal Aviation Administration (FAA) regulations. Previously used for military and combat operations, drones are now finding their way into many other industries. Insurers in particular see plenty of advantages in deploying drones to increase safety, reduce operational costs and gather superior quality data. Drones present a variety of opportunities to insurers across the entire value chain, including: Improving the productivity, efficiency and safety of property claims adjusters Enhancing the productivity of risk engineers Improving the customer experience during catastrophes Reducing fraudulent agricultural claims Drones as a service 3
ENGAGING WITH THE RIGHT PARTNER Cognizant has partnered with Measure to offer Drone as a Service (DaaS) as a first of its kind service for the insurance industry. Measure are the only company with approval from the FAA to fly more than 450 types of drones for a broad range of commercial applications. With its global presence and experienced staff, Measure delivers turnkey solutions to acquire, process, and deliver cost-effective, actionable data to customers. Leveraging Drone as a Service means customers can: Focus on data not drones Lower capital expenditure Comply with safety and law The expertise of Measure coupled with Cognizant s rich insurance domain experience provides limitless opportunities to create industry leading solutions specific to insurance clients. DRONE AS A SERVICE : Drones Payloads: Cameras and sensors Operators Data & Analytics Regulatory Approvals Insurance BENEFITS Financing Data, not drones Keep capex down Latest technology Safe, legal, and insured 4 Drones as a service
DRONES IN INSURANCE: OVERALL SOLUTION VISION AND ROADMAP Drones can enhance a carrier s operations while improving customer experience and carrier efficiency. To utilise drones to their maximum potential, an insurer may need to transform their ecosystem using the implementation roadmap shown below: Explore and Conceptualize Assess Pilot Define Implement and Transform Technology Facets Technology Vision Partners Envision the ecosystem with Drones Technology Blueprint to include input from Drones Roadmap towards Future proof technical architecture Drone Selection Portals with advanced Imagery Data integration with Core systems Technology blueprint for institutionalization Partner expansion and scalability Performance considerations Image analytics Advanced solutions Conceptualize business use case for Drones Concept solution architecture Define pilot implementation scope Refine business processes and build business model for Drone usage Use case for business process and impacted systems Drone selection and Location identification Key integrations to core systems Results & documentation based on objectives Define the target business operating model based on Pilot results Refine the business case for implementation Partner selection for implementation Change Management Strategy Improved Customer engagement for satisfied customers Prioritized claims handling Next gen business model Advance roadmap for further development Leverage industry lead advantage Business Facets Business Vision on Drones Identify business process Define Business Model Business case for business process using Drones Implementation Roadmap Define target Business Processes with Drones and Partners Business process and use case Approvals and Licenses Business case, ROI and competitive edge Location selection for pilot Institutionalization of business processes and target operating model Change Management strategy Location strategy Seamless business process integration Location wide Rollout Operations transformation Drones as a service 5
THE IMPACT OF IMAGE ANALYTICS ON DRONE USAGE Drone as a Service combines the versatile capabilities of drones with powerful image analytics solutions and live integrations with core systems to provide advanced value to customers. Advanced capabilities include: Before after imagery comparisons 2D/3D measurements Geospatial analysis of drone information with interactive maps Vegetation and crop analysis COGNIZANT AND MEASURE: SPECTRUM OF SERVICES TO HELP CLIENTS EMBARK ON THIS JOURNEY STRATEGIC PLANNING AND PILOT EXECUTION Operating Model Assessment Operating Model Definition Drone Operations Plan Data Management and Analytics Business Case, CBA/ ROI Development Pilot Definition and Execution Review and assessment of existing operations and processes Data storage and reporting mechanisms Current state of legal readiness to implement drones Technical architecture assessment of current systems Operating model for including drones into business operations Identify the changes to people, process, technology and appropriate partners for the operating model Aircraft selection for the requirement based on operating model and corresponding aircraft insurance Logistics and stakeholders for Drone as a Service Legal processes for approvals from FAA. Image analytics solution for the drone images like image comparisons, 2D/3D measurements, change and object detection Image handling solutions to handle large image data Create business case for integrating drones into business and IT operations with CBA and ROI insights Define scope of the pilot to implement drones including selection of drone, location, IT systems impact, data management changes for Implement pilot along with relevant stakeholders as per defined scope 6 Drones as a service
LET S TALK To learn more about Drones as a Service, please contact DronesinInsurance@cognizant.com. About Cognizant Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 100 development and delivery centers worldwide and approximately 255,800 employees as of September 30, 2016, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Visit us online at www.cognizant.com or follow us on Twitter: Cognizant. World Headquarters 500 Frank W. Burr Blvd. Teaneck, NJ 07666 USA Phone: +1 201 801 0233 Fax: +1 201 801 0243 Toll Free: +1 888 937 3277 European Headquarters 1 Kingdom Street Paddington Central London W2 6BD England Phone: +44 (0) 20 7297 7600 Fax: +44 (0) 20 7121 0102 India Operations Headquarters #5/535 Old Mahabalipuram Road Okkiyam Pettai, Thoraipakkam Chennai, 600 096 India Phone: +91 (0) 44 4209 6000 Fax: +91 (0) 44 4209 6060 Copyright 2017, Cognizant. All rights reserved. No part of this document may be reproduced, stored in a retrieval system, transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the express written permission from Cognizant. The information contained herein is subject to change without notice. All other trademarks mentioned herein are the property of their respective owners. 20950/rotl/01-17